Windows 8 Sometimes Won't Shut Down / Sleep / Restart Properly?
Oct 1, 2014
When I choose to either shut down, restart or put my laptop to sleep through the Windows 8.1 start menu, usually everything is okay and the process works, however sometimes (I'd say one attempt on four), the computer is stuck with the screen turned off but the fan still turned on! In this case all I can do is to force the laptop to shut down by pressing the power button 5 seconds, but I was always told it was somehow bad for the computer and would eventually damage it
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Jan 1, 2014
I recently bought a new laptop which has windows 8 installed on it and at times when I put it into sleep mode the screen goes off but the computer is still running and I have to use the power button to turn it off(Which I don't really like to do). When I turn it off the same thing happens and sometimes when I'm lucky it will give me an error message .I have download all of the updates for windows 8 which did not solve it and I disabled fast bootup which didn't either I am just wondering if I download 8.1 will it fix it although I installed 8.1 on another laptop and the same thing happened and then I installed just 8 which gave me the same result.
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May 18, 2013
My machine won't fully shut down and it won't enter sleep mode without crashing. When I boot back up it gives me an error report and said that it didn't shut down properly. I tried doing a system restore to before this happened and it is still going on. I use a Crucial SSD for my OS, not sure if that could be the issue but I've used it without problems for about a year and half now.
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Oct 3, 2013
I've done a fresh install of 8.1 RT and all appears to be well except if I shut down.
If I select restart it restarts fine.
However if I select Shutdown, I get the woindows shreen telling me it's shutting down, then the monitor goes blank, but the PC is going indefinitely (I've given it 15 mins)
If I press the reset button on the PC case it reboots into windows without any "windows didn't shut down" type messages during bootup.
However if I check the event log, it does say
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 3 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2013-10-03T13:23:29.444131300Z EventRecordID 3351 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer George - Security [ UserID] S-1-5-18
- EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 6 PowerButtonTimestamp 0 BootAppStatus 3221225595
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Jan 25, 2013
In these days somethings strange has append to my new laptop (asus).
I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happens.
Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
Even more I can restart from windows only from some application (like asus update, windows update).
I have no problem in booting, restarting or shout down with linux.
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Jul 12, 2013
My windows 8 auto restart when I shut it down and the other problem is bsod when I play fifa. I've upload some files to tell you what is my problem.
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Feb 2, 2013
I've had my windows 8 computer since December and for the past month or so it will not restart or shut down unless I do a hard shut down with the power button. When hitting restart it starts to shut down, then comes up with "restarting" screen and just stays there, never moves from there. On shut down it just freezes after closing down windows. It can't be good always shutting down via the power button. I haven't added any new programs at all so not sure why this started happening.
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Oct 27, 2012
i have upgraded my laptop to windows 8 everything works fine when it is on but when i try to shut down or sleep it just has a black sceen and does not turn off or sleep and it becomes unresponsive so have to hold down the power button to reboot it.
also whenever windows needs restarting it freezes on the restarting screen so again have to reboot by holding down power
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Dec 6, 2013
the last 3 days I have not been able to shut down my pc, when I press the shutdown/restart button nothing happens. I also get no response from anything if I right click on the start button and try to use any of the options in the menu the device manager, control panel nothing from the right click menu on the start button reacts when I press it. Even when I press power from the right side on the settings menu from the charms, shutdown/restart nothing happens. I have not made any changes to the pc recently. There is nothing in event viewer its just nothing happens the computer keeps working like I never pressed anything...The only way I can shut the PC off is by holding down the power button..
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Mar 10, 2013
just over a month ago I brought a new Windows 8 Laptop (Toshiba C850) and all was going well - up until about two weeks ago when I started having all sorts of problems...
Basically, I can't log out, restart or shut down my laptop anymore. Obviously this is a real nuisance, and I've been having to manually shut down the laptop by holding the power off button every time, which can't be good.
Every time I go to log out, shut down or restart it (or if updates are installing etc) it just stays on the screen that says what it's doing (signing out, shutting down...). I have tried leaving it for a few hours (6 was the record) but it still did nothing. I did some research and I thought the answer may have been to turn off the fast start-up (which seemed to work for a lot of people) but that didn't work, and now I'm at a loss.
I would completely reset Windows 8 but I imagine that a restart is necessary for that? In which case I couldn't do it. I'm not sure if this is a Windows 8 problem or a Toshiba problem.
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Oct 31, 2012
I'm getting soo many problems regarding booting after upgrading to Windows 8 Pro yesterday on my Asus Zenbook UX32A.
Specs:
2nd Gen i3-2367M processor @ 1.4GHz (for Ultrabooks)
6GB DDR3 RAM
500GB HDD + 30GB SSD (for Fast Resume, etc.)
Issue # 1: Whenever I Restart or Shut Down, the system HANGS there and does not progress *most* of the time. To fix this I have to always resort to holding the power button.
Issue # 2: When I boot the PC up, it takes SO long for me to get to the Start menu, around 1:15-1:30 min, which is longer than it took me on W7. I know I have an HDD, but this is abnormally long to me. Once in a blue moon, I will boot up in a matter of 30-40 seconds (which I think is how long it should take), but mostly it takes really long.
Issue # 3: To test the above 2 issues, I went ahead and opened msconfig from Run, and disabled all Non-Microsoft services except AVG to check. When I shutdown and power on - everything is fine, shuts down nicely, powers on nicely - however, the second time I do this, the system will hang on shut down, or will hang on start up, sometimes I can hear the startup sound but nothing on the screen, all sorts of weird actions.
Issue # 4: This one is funny. On standby (lid down), the system will restart itself. Happened while I was sleeping, I could hear the boot sound.
EDIT: The problem is still there when I disable 'Fast Start-Up' in Power Options. The problem is due to the processor state, it keeps resetting to 100%.
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Jul 12, 2013
I recently purchased a new desktop and it came with Windows 8 installed on it. Everything worked fine for the first two weeks. Then, I noticed my fan was running at full speed when I'd come into the room after a while. My desktop was in sleep mode, so I was like, Woke my desktop up and the fan returned to normal. Every time my computer goes into sleep mode, the fan kicks on full blast. Okay... maybe no sleep mode, but the fan will shut off when I shut down my computer, right? Nope again. When my computer is shut down, the fan is still running at full speed. The thing is, when my computer is in sleep mode or shut down, the fan runs at full speed, but when I'm using it (like now) the fan is normal.
I've been looking around trying to find something related to my problem. I've came across a few articles on the forums, like Fans still running after shutdown of windows 8. Seems like my same problem, but it was during his install he shut down Windows. However, there was talk of this "bcdedit /set disabledynamictick yes", but I don't really want to mess with the my boot.ini files... I'm not bad at small programs, but I really don't want to toy around and destroy my desktop right now.
I've read some other articles about a Windows 8 laptop in idle mode with the same problem, and they said it was antivirus related. I figured that if that were the case, shouldn't have I seen it during the first time I booted up my desktop?
I think I started noticing this problem AFTER I installed some windows updates from Microsoft... Any way to verify that everything went smoothly, I kinda assumed and left my computer running while it was updating...
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Jan 15, 2013
Any magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.
Any option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan.
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Jan 3, 2014
I started to notice a change with the clock every now and then. I finally concluded that the clock does not change during sleep, restart, or shutdown.
My computer goes to sleep often, and when it wakes up from sleep, the time is the same as when it was prior to sleeping, not synchronizing to the correct time after waking up.
I've done some research and I fell onto the official Windows thread where they explained the use of third-party-utility will cause this problem.
The big problem here is that I don't have the single clue which ones. I tried uninstalling some, not sure if I left any utilities out. The utilities I've used are the general ones for visual styles and themes.
I'm running Windows 8.1.
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Jan 1, 2013
I was running Windows 7 home premium on my pc on a 2TB hdd, and it was running fine, I had a 500GB as a separate hdd aswell, attached at the time. So I installed windows 8 on the 500GB hdd, activated it, tried to restart, I restarts, but now in both windows 8 and 7, I am having trouble:
In windows 8:
Press shutdown, it does nothing, press restart, it restarts, press sleep, it restarts.
In windows 7:
press shutdown, it restarts, press restart, it restarts, press sleep, it restarts.
What must I do?
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May 21, 2014
I always have to restart my laptop after sleep or hibernate to my wifi work, otherwise it is in Wi-Fi (OFF) mode. How can I solve this problem?
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Apr 25, 2014
When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.
However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.
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May 3, 2014
my computer has suddenly starting acting up:- I cannot enter my password due to no response via the keyboard I am using a MS Comfort 500 keyboard & mouse but this isn't the main problem as if I can open up the computer (and I can now and then) the cursor is very jerky and unresponsive, but now things have got a whole lot worse the computer is starting up in repair mode (didn't know this existed) but cannot repair itself so gives me the options of refreshing or resetting, now resetting seems a bit drastic as although I have my files on external discs and in the cloud I have never done a restore point and it seems as though a disc my have failed but as I cannot get into the computer I have no way of doing any other checks it could have been a virus that caused the problem, wish I had created restore point, if I do a reset I will loose all the programs on the c drive.
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Oct 17, 2012
I am having trouble with the computer shutting down once in awhile. The fans and stuff stay running but the monitor shuts off. I have to press and hold the power button for it to shut off. I know this is how it shuts down for 8 but i wait for 5 minutes and it is still running.
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Oct 5, 2012
I'm using Windows 8 Professional (got it from MSDNAA as soon as it appeared there ) and it seems to me that Windows 8 doesn't really shut down properly. I attached an image taken with Snipping Tool and it showed that the CPU up-time is 4 days etc etc..
The inconsistency here is, I just booted up my laptop few minutes ago. I did shut down my laptop properly every time. The only explanation here is that this 4 days ago was the day when I placed my battery back into the laptop.
But the laptop supposed to shut down PROPERLY right?
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Feb 28, 2014
My windows 8.1 cant shut down. the indication is, if i plug my flashdisc it can't be detected. if that thing happen, my windows 8.1 will not shut down !
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Oct 26, 2012
I'm trying to shut down my computer, but can't find out how after installing Windows 8?
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Apr 1, 2014
I removed the Windows' boot menu with some terminal commands I can't recall now. I managed to do it, but now my Windows, instead of shutting down, I think it suspends. I still able to reboot it through.
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Aug 5, 2014
For the past 2 weeks (approximately), when I click "Shut Down" on my Win 8 laptop, nothing happens. If I click "Sleep," it goes to sleep right away, but it will not shut down. I see by the forum posts that my problem isn't unique. I have tried all three methods described in the post: [URL] .... - all to no avail. I have also tried Power Options > Choose what the power buttons do and unchecked Turn on fast start up as other posts have suggested.
In Method 2 described in the post above, I ran sfc /scannow and ended up with the following result:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in C:/Windows/Logs/CBS/cbs.log. (I tried to attach the file but it's 15MB, too large).
My Win 8 machine is new (only a few months old) and my system specs are attached also. It was shutting down fine, I have a feeling this happened during a Windows Update.
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Nov 5, 2012
Neither the start screen nor the search feature within Explorer will return any results if the files I want to look for are on my secondary HDD. This is a bit of a problem as all of my documents, pictures, videos, downloads etc are on this secondary drive.
I can even go into the documents library and search using Explorer, and it still won't find anything that I search for.
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Sep 15, 2011
how to get Windows 8 running properly on a MacBook Pro (or in general any Mac that supports BootCamp).
Everything runs kind of smoothly, except since Apple doesn't "Officially Support" Windows 8, out of the gate I wasn't able to get a few things working. Unfortunately, the driver disc that Apple provides to you doesn't install officially because I was "not running Windows 7."
I am using a MacBook Pro, early 2010. 2.4ghz Core2Duo, 4gb of RAM and a 1tb HDD.
Not working
Volume Buttons
Brightness Buttons
Eject button
2-Finger Scroll
I'll update later once I am out of class, but those are some things I've run into.
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Feb 11, 2013
My Windows 8 doesn't start up properly. I get a black screen when i start the os and i can only move the cursor. I've upgraded all the drivers and the bios. If i turn fast start up off everything works just fine. I wouldn't like to turn off the fast start up forever.
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Feb 9, 2013
Everything goes as it should, and when computer should shut down, monitor turns off but computer still works (leds on the case, fans and so on).
I don't know what's happening, and why? It's not every time when i shut it down, but it just happens.
I'm using Object dock Start8.
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May 5, 2013
i just downloaded and install windows8 pro x64 and i activated it! but every 1 h it shutsdown!!!!!
my cpu isn't heated! every thing in my motherboard works fine! tried everything but didn't got any response!
i think it's from the installation file but it worked fine and didn't gave me any error!
is there a tweak or a patch fix for it?????
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Feb 19, 2014
When I turned on computer it showed a message that system did not turn on properly. It gave me choices what to do:
-refresh PC
-reset PC
-advanced options
I've chosen system recovery in advanced options. Everything would be fine, if it would keep same settings before the problem occurred. I spent a lot of time getting settings right. And that would be okay, if it happened once. But it happened second time in period of two weeks. I don't want that error happens again.
My computer specifications:
-OS Windows 8.1 (64-bit)
-NVIDIA GeForce GTX 650
-Intel Core i5-4570 3.2GHz
-120 GB SSD disc and 931 GB HDD.
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Jan 2, 2014
I've created a Windows 8.1 partition separate to the original Windows 7 install. The manufacturer, Acer says the model is supported for the Win 8 upgrade. I did it on a second partition and simply installed the W8 drivers from their website. It uses Dolby Digital Audio V4. It sounds poor on Win 8 though, on the occasion that I boot back into Win 7 the difference is like night and day. Any icons in the try, apps etc. appear to be properly installed and loaded in Win 8 yet the audio quality from the speaker and with a headset is still degraded.
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