Maintenance :: Hang On Restart / Shut Down Slow Boot Times?
Oct 31, 2012
I'm getting soo many problems regarding booting after upgrading to Windows 8 Pro yesterday on my Asus Zenbook UX32A.
Specs:
2nd Gen i3-2367M processor @ 1.4GHz (for Ultrabooks)
6GB DDR3 RAM
500GB HDD + 30GB SSD (for Fast Resume, etc.)
Issue # 1: Whenever I Restart or Shut Down, the system HANGS there and does not progress *most* of the time. To fix this I have to always resort to holding the power button.
Issue # 2: When I boot the PC up, it takes SO long for me to get to the Start menu, around 1:15-1:30 min, which is longer than it took me on W7. I know I have an HDD, but this is abnormally long to me. Once in a blue moon, I will boot up in a matter of 30-40 seconds (which I think is how long it should take), but mostly it takes really long.
Issue # 3: To test the above 2 issues, I went ahead and opened msconfig from Run, and disabled all Non-Microsoft services except AVG to check. When I shutdown and power on - everything is fine, shuts down nicely, powers on nicely - however, the second time I do this, the system will hang on shut down, or will hang on start up, sometimes I can hear the startup sound but nothing on the screen, all sorts of weird actions.
Issue # 4: This one is funny. On standby (lid down), the system will restart itself. Happened while I was sleeping, I could hear the boot sound.
EDIT: The problem is still there when I disable 'Fast Start-Up' in Power Options. The problem is due to the processor state, it keeps resetting to 100%.
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Mar 9, 2014
My system has been on completely since 8.1 and has never needed to restart until I did some updates today.
Now I'm not really concerned about shutdown or restart as I will manually shut down the PC if I'm going somewhere for an extended time "I never leave anything on, power for the entire house is shut off" and will shut it off until I get back.
But the slow login is really killing me as it used to take 1 second to hear that little "tick" from the speakers and I'd see the login/splash page, but as of today I will hear that "tick" but the windows dotted circle will spin for oh.. 30 seconds than I can see my splash screen.
I've scanned my C: and D: disks, ran defender, antivirus, etc and all came back fine and I even have 90GB free out of my 120gb drive.
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Mar 8, 2013
I have been running Win 8 on my ASUS Q200E Laptop and have been puzzled by the difference in the startup times between a cold, power off start up and a restart startup. On a cold startup, the desktop is completely ready to use in about 20 seconds. With a restart, it takes about 38 seconds to get to the same point.
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Dec 14, 2013
This is Windows 8.1. When I wake my computer from sleep, regardless of how long the computer has been sleeping, it takes 10-15 minutes to complete the process. It takes about a minute or so for the lock screen to show up. When it does appear, everything seems to be working but I click on the lock screen to reveal the password entry and a grey screen emerges but no password box or profile photo. Its as if the password box and photo are just missing on the page. So as I wait for the password box to appear, the lock screen will eventually return. I have to keep clicking on the lock screen to see if the password box has appeared.
Sometimes instead of the grey screen, the loading circle of dots animation is displayed but still behind the lock screen as above.
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Feb 2, 2013
I've had my windows 8 computer since December and for the past month or so it will not restart or shut down unless I do a hard shut down with the power button. When hitting restart it starts to shut down, then comes up with "restarting" screen and just stays there, never moves from there. On shut down it just freezes after closing down windows. It can't be good always shutting down via the power button. I haven't added any new programs at all so not sure why this started happening.
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Oct 4, 2013
My computer startup was fine but shutting it down or restart it are extremely slow until it takes nearly 5-10 minutes to do so. Any hint for me to solve this issue?
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Mar 15, 2014
My PC takes its sweet time to boot given the specs it has. (around 1.75 mins) Especially the "black" part seems to take so long. I've fastboot enabled and I use UEFI. how to make the PC boot faster ?
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Mar 29, 2014
I have been having a problem lately with my dell laptop. It suddenly freezes and goes really slow. I think there might be some files corrupted or something. I have run superantispyware, and malwarebytes. Superantispyware only found cookies. I dont have to set back to factory settings. My laptop is a dell inspiron 15. I am still trying to get used to windows 8.1 Here is the info
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 463460 MB, Free - 399321 MB;
Motherboard: Dell Inc., 033MX4
Antivirus: Windows Defender, Disabled
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Jan 9, 2014
I have an HP laptop (G6-2005AX) with the following configuration
CPU: AMD A8-4500M APU 4-cores with Radeon HD Graphics
GPU: AMD Radeon HD 7640G + 7600M Dual Graphics
Memory : 8 GB 1600Mhz DDR3 RAM (2x4GB in dual channel)
Mainboard: Hewlett-Packard 184A
Hard Drive: Seagate ST500LM0 12 HN-M500MBB 500GB 5400RPM
I'm using AVG free 2014 as AV and did a full system scan - no viruses.
The problem is that Windows 8.1 (64bit, pro) boots up really slow - taking upto 6-7 minutes. After it boots up and, well I don't know exactly how to put this - let's say "settles down", everything works as normal. After getting past the password screen, clicking on the desktop tile takes around 1-2 minutes to boot into desktop, after that opening any program (Chrome, MS-Word etc) will take 3-4 minutes - but after it has "settled", everything works as it should.
Also, another curious problem I am facing is that once in a while, when typing my password and logging in, Windows boots into a temporary profile (no apps, blank desktop) and a message appears on the notification area that "windows has logged you on with a temporary profile" or something similar - I need to sign out, then after I sign in again, my real profile gets loaded.
I thought the problem of logging into a temp profile, I thought was that the PC was not verified - I verified it by going to Change PC settings --> Accounts. But after 4-5 days, I see the option of verifying the PC again.
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Apr 12, 2013
I have a Pavillion DM3 that I have updated to Windows 8 Pro. I have left the Win7 Home on as well and have a dual boot that I was going to keep until I was happy with Windows 8.
Windows 8 installed OK on a new partition and ran very well. I loaded some other software like Office and Acrobat, and it still started and ran very well. I then let it apply the Windows and Office updates (about 70 items). It then took about 10mins to boot. Thinking I had corrupted something, I tried the auto repair, but that didn't work, so I tried refresh and rebuilt the Win 8.
I reinstall all the items I had installed previously, and applied the updates again, but exactly the same problem - very slow to boot. I have now reverted to Win7 again, and it is all working fine again. I have left the HP System partition unchanged, and as the active drive. I did try various boot rebuilds but that didn't work either.
There must be something in the updates that causes this but I don't know how to find out what.
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Oct 26, 2013
I've had certain problem with my Windows 8 installation . Let me summarize the entire scenario but before that below are my System Details .
System :- Dell Inspiron 17R SE 7720 Laptop .
O/S :- Windows 8.1 .
I formatted my system yesterday and installed Windows 8.1 via MSDN ISO . Installed Dell Drivers and a few programs like Norton 360 etc , after which i shutdown my system yesterday .
When i opened my system today , i was shocked to see Preparing automatic repair message on the Dell boot screen . It tried Automatic repair because it said that Windows was unable to boot properly . However , Automatic repair was unable to do anything .
After that i shutdown my system again and then again powered it on. This time it booted to Windows but took about 5 min to get to the password screen . After booting to Desktop mode , i tried to open chrome , task manager etc , but nothing opened , and the system was painfully slow up until 10 min . After which everything was normal .
Tried to open Event log and it also crashed. I again restarted my system and this time it was lightening fast . Tried to shutdown and restart 2-3 times more , and it was fast all these times .
I've attached a dump of all my logs using SF Diagnostic tool ....
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Dec 6, 2013
the last 3 days I have not been able to shut down my pc, when I press the shutdown/restart button nothing happens. I also get no response from anything if I right click on the start button and try to use any of the options in the menu the device manager, control panel nothing from the right click menu on the start button reacts when I press it. Even when I press power from the right side on the settings menu from the charms, shutdown/restart nothing happens. I have not made any changes to the pc recently. There is nothing in event viewer its just nothing happens the computer keeps working like I never pressed anything...The only way I can shut the PC off is by holding down the power button..
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Aug 7, 2014
Whenever I shut down or reboot my PC, it gets to the blue screen that says "Shutting down..." and where it sits for 4-5 mins. How could I start troubleshooting this? It runs pretty fast otherwise.
TSG Sysinfo:
Code:
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Dec 21, 2012
Windows 8 is literally taking 2 minutes to Boot!
I am also having an issue with not being able to change the screen resolution. I tried updating drivers. Resolution is set to 1024 x 768. There are no other choices.
Computer information is as follows:
Windows 8 Professional with Media Center (build 9200)
Hewlett-Packard Presario V2000 (ET931UA#ABA) Rev 1
1.80 gigahertz AMD Mobile Sempron
1920 Megabytes Usable Installed Memory
BIOS: Hewlett-Packard F.52 01/20/2007
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Jul 26, 2014
I was using my laptop with everything going smoothly. USB port with adapter and CF card inserted. Ear buds in audio port. I decided to close the laptop which automatically puts the system in hibernate (or whatever it does when fast startup is active). Everything looked good. Now when I come back to it, open the lid and begin to startup from hibernate state it gets hung in the bootup and will not proceed. I have tried holding the power button to shut down and then restart -- no joy -- comes back to the same hung screen. Have tried holding various escape keys with startup -- no joy -- back to that same hung screen. Is there some way to bypass the hyberfil file which is probably corrupted, and get back to a full cold boot and restart from scratch?
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Jul 12, 2013
My windows 8 auto restart when I shut it down and the other problem is bsod when I play fifa. I've upload some files to tell you what is my problem.
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Oct 1, 2014
When I choose to either shut down, restart or put my laptop to sleep through the Windows 8.1 start menu, usually everything is okay and the process works, however sometimes (I'd say one attempt on four), the computer is stuck with the screen turned off but the fan still turned on! In this case all I can do is to force the laptop to shut down by pressing the power button 5 seconds, but I was always told it was somehow bad for the computer and would eventually damage it
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Mar 10, 2013
just over a month ago I brought a new Windows 8 Laptop (Toshiba C850) and all was going well - up until about two weeks ago when I started having all sorts of problems...
Basically, I can't log out, restart or shut down my laptop anymore. Obviously this is a real nuisance, and I've been having to manually shut down the laptop by holding the power off button every time, which can't be good.
Every time I go to log out, shut down or restart it (or if updates are installing etc) it just stays on the screen that says what it's doing (signing out, shutting down...). I have tried leaving it for a few hours (6 was the record) but it still did nothing. I did some research and I thought the answer may have been to turn off the fast start-up (which seemed to work for a lot of people) but that didn't work, and now I'm at a loss.
I would completely reset Windows 8 but I imagine that a restart is necessary for that? In which case I couldn't do it. I'm not sure if this is a Windows 8 problem or a Toshiba problem.
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Oct 20, 2013
I installed Windows 8.1 on the 17th and I noticed that immediately after the install my boot times went up from 30 seconds to anywhere from 75-100 seconds. I thought it might just be files being shifted around on my disc so that my computer had to search for them all over again after install (disk usage was extremely high for a day or two after the install and processes like Windows Search Indexer ran for most the the time right after the install), but even now boot times are still extremely high.
Disk usage is still pretty wonky for me, not 80-100% like right after the install but my computer still seemingly randomly uses 20-30% disk frequently throughout the day. I wonder if this has anything to do with the boot times?
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Mar 11, 2013
Running Windows 8 Pro since its release and it has been a nice journey so far but recently or more precisely since last 3-4 days,windows has been hanging up and being unresponsive and the only way is manual hard shutdown.
One time it hang up in middle of skype call and last time it hang up in middle of browsing in Google Chrome.Windows is updated to the last update i.e 02/03/2013.
Also when laptop hangs up the fan starts rotating at high speed.
Any tests i need to run to pinpoint the source of hang ups??
I think its more of a software issue rather than hardware ...
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Jan 25, 2014
I have Dell Inspiron 14 R running Windows 8.1 professional updated from Windows 7.
The problem is laptop hangs up randomly for example when chrome is opened or i am reading a PDF file etc etc.
This happens when laptop is plugged in as well as when it is running on battery.
Is this a driver issue? or some other thing is causing the cause??
One more thing when the laptop hangs up nothing works even Cltr+alt+del and fan is on full blow.I have to do the hard shut down by long clicking on power button.
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Feb 26, 2014
My HP Windows 8 laptop started going very slow so I restarted via the power settings. When it restarted it did an update, though it didn't say "update and restart". When it started again and went to desktop it went slow again and I got a "windows is not responding" (or something along those lines) message, then the screen went black, I left it for a few minutes but it stayed black. The cursor was still there and if I right clicked it showed the menu.
After this I did a hard restart and attempted to go into recovery mode, it didn't go the and when I got to desktop I got the same message again, this time the desktop had the usual white highlight when something isn't responding, but still required a hard restart.
I am now on the third time and it seems to be working, I am doing a full computer scan. What I want to know is why it would do such a thing?
If all else fails it's under warranty, but being a student I have a lot of work to do so can't really afford to be without the laptop.
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Jan 20, 2013
iphlpsvc service (ip Helper) consumes 12% CPU at all times. The same service in windows 7 behaves without problems. On both machines run the same programs.
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Jun 21, 2014
I haven't noticed this as an issue until some recent Windows 8 auto updates (last 2 months, is generous estimate). "Save as..." take about 20-30 seconds, for 2 3rd-party medium weight word processors, to display the folder window where your want to save. It looks like it takes the computer a while to "round up" all the directory info to display it in the "save as..." window.
I did read here & elsewhere on changing the general option in the properties of a folder. I don't think that worked. I did also read (here?) about disconnecting the networked folders. I did do that, rebooted. There was no speedup. But then I remapped them all, and now MS-branded apps like wordpad & word/excel, do show the "save as..." window within a second or 2, as before. (Note: I do clean up the reg daily).
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Jun 8, 2014
I was using my son's laptop (hp 255) as mine is in for repair and thought I would install windows 8.1 onto his system as a free upgrade (bought in march this year running windows 8) Unfortunately the power failed whilst the update was installing and now I can't boot up the computer and he did not create a system repair disk I have looked at safe mode (turn on and press esc) and that will bring me to various options - I have tried restore and it appears there are no restore dates available..
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Feb 9, 2013
Everything goes as it should, and when computer should shut down, monitor turns off but computer still works (leds on the case, fans and so on).
I don't know what's happening, and why? It's not every time when i shut it down, but it just happens.
I'm using Object dock Start8.
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Mar 4, 2014
I recently built my fourth computer with the following components:
Case: Thermaltake Soprano Mid-Tower VO900M1N2N
MOBO: ASUS Z-87 Deluxe/Quad
CPU: Intel i7-4770K (Haswell)
Memory: Crucial Ballistix Sport 16GB Kit (8GBx2) DDR3 1600
PSU: Cooler Master Silent Pro Gold 800W
HD: Samsung 840 EVO 1TB
GPU: ASUS Radeon HD7790
Logitech MX3000 Wireless Keyboard & Mouse Combo
The operating system is Windows 8.1 Pro (clean install on the SSD). The system is so fast and awesome that it refuses to shut down. It makes no difference how I shutdown, it restarts in about 3 seconds. I have to physically cut power to the PSU to shut it down. I have updated all the device drivers and have the latest BIOS (version 1707) according to the ASUS website. I
As a troubleshooting measure, I also did a clean install of Windows 8.1 (not Pro version) on a 250 GB WD HD without the MOBO and GPU drivers and booted with only this HD (all other storage devices unplugged). The same problem persists so I believe it is a BIOS setting or a motherboard problem. I am using the default BIOS settings without overclocking the CPU.
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May 1, 2014
I have suddenly had a strange problem occur. Everytime I restart my Windows 8.1 desktop my internet connection speed drops from it's normal 50Meg to around 3Meg when running any speedtest programme. The only way to cure this is to uninstall & re-install my network adapters through device manager. All is ok then until my next reboot & then it all happens again. It is the same on both the Ethernet connection & the wireless adapter. I have tried re-installing drivers etc to no avail. Something strange about my network setup. I have also ran various virus scans but nothing showed up.
This suddenly started last Saturday & I cannot see what could of caused it, haven't installed any new programmes or anything.
All my other devices are ok including a Windows 8.1 laptop.
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Apr 18, 2012
My system freezes randomly for a few seconds. In the eventviewer i see often these ESENT (508) warnings:
LiveComm (1680) C:Users
lv02271AppDataLocalPackagesmicrosoft.windowscommunicationsapps_8wekyb3d8bbweLocalStat eLiveCommcostongs@hotmail.com16.2: A request to write to the file "C:Users
lv02271AppDataLocalPackagesmicrosoft.windowscommunicationsapps_8wekyb3d8bbweLocalSta teLiveCommcostongs@hotmail.com16.2DBStoreLogFilesedb.log" at offset 974848 (0x00000000000ee000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (20 seconds) to be serviced by the OS.
This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
I am using a brand new Intel 520 series SSD.
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Aug 21, 2013
Windows 8 which I installed recently (from factory recovery image) suddenly now takes too long to shutdown.
Around 2 minutes and 20 seconds. I tried disabling and enabling "Fast Startup" but that didn't affect the shutdown time.
Also reduced the "WaitToKillServiceTimeout" from 5000ms to 3000ms but also there is no effect.
Also the "ClearPageFileAtShutdown" is set to 0.
I even tried hibernating instead of shutdown and it took 2:20 minutes too !Also disabled hibernate with "powercfg -h off" and tried to shutdown , and took 2:20 minutes too.
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Jan 3, 2014
I have a Dell XPS 8700 Desktop, has 8GB of RAM and a 1TB hard drive, running Windows 8.1 which I had installed the day it came out..the PC I purchased in September 2013..for the past few weeks I have noticed how when I shut down the pc that it can take up to 4 minutes to shut down, the monitor will go black but the power button the tower will remain white til it turns off, it used to turn off in a matter of seconds, now its minutes..same issue for restart, takes about 3 minutes to restart and no one from Dell can figure out what the problem is..all I had installed in December were updates from microsoft thats it, other than that nothing new has been installed. Yesterday I got a notification from Dell on my PC notifying me that I should update my BIOS which was A4 to A6 which I did and still the same issue..talked to five technicians and no one can figure it out, been told maybe its software related and I need to reformat the hard drive, I feel that would be a waste of time, if there was an actual cause I would do it, but to format my hard drive with no known cause of this problem would be stupid, it would just happen again.
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