Maintenance :: Random Hang Up Of Windows 8 Pro
Mar 11, 2013
Running Windows 8 Pro since its release and it has been a nice journey so far but recently or more precisely since last 3-4 days,windows has been hanging up and being unresponsive and the only way is manual hard shutdown.
One time it hang up in middle of skype call and last time it hang up in middle of browsing in Google Chrome.Windows is updated to the last update i.e 02/03/2013.
Also when laptop hangs up the fan starts rotating at high speed.
Any tests i need to run to pinpoint the source of hang ups??
I think its more of a software issue rather than hardware ...
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Jan 25, 2014
I have Dell Inspiron 14 R running Windows 8.1 professional updated from Windows 7.
The problem is laptop hangs up randomly for example when chrome is opened or i am reading a PDF file etc etc.
This happens when laptop is plugged in as well as when it is running on battery.
Is this a driver issue? or some other thing is causing the cause??
One more thing when the laptop hangs up nothing works even Cltr+alt+del and fan is on full blow.I have to do the hard shut down by long clicking on power button.
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Oct 31, 2012
I'm getting soo many problems regarding booting after upgrading to Windows 8 Pro yesterday on my Asus Zenbook UX32A.
Specs:
2nd Gen i3-2367M processor @ 1.4GHz (for Ultrabooks)
6GB DDR3 RAM
500GB HDD + 30GB SSD (for Fast Resume, etc.)
Issue # 1: Whenever I Restart or Shut Down, the system HANGS there and does not progress *most* of the time. To fix this I have to always resort to holding the power button.
Issue # 2: When I boot the PC up, it takes SO long for me to get to the Start menu, around 1:15-1:30 min, which is longer than it took me on W7. I know I have an HDD, but this is abnormally long to me. Once in a blue moon, I will boot up in a matter of 30-40 seconds (which I think is how long it should take), but mostly it takes really long.
Issue # 3: To test the above 2 issues, I went ahead and opened msconfig from Run, and disabled all Non-Microsoft services except AVG to check. When I shutdown and power on - everything is fine, shuts down nicely, powers on nicely - however, the second time I do this, the system will hang on shut down, or will hang on start up, sometimes I can hear the startup sound but nothing on the screen, all sorts of weird actions.
Issue # 4: This one is funny. On standby (lid down), the system will restart itself. Happened while I was sleeping, I could hear the boot sound.
EDIT: The problem is still there when I disable 'Fast Start-Up' in Power Options. The problem is due to the processor state, it keeps resetting to 100%.
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Aug 19, 2013
I have noticed on all my clean installations of Windows 8, that there is 10 Second Hang before the login Screen. (Nothing but a black screen). It gets pretty annoying when you're often changing in between a triple OS set up.
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Oct 19, 2013
Still broken. FAX send will hang/redial. Didn't work in 8.1PV - may have functioned in 8.
The problem is FXST30.dll. Replacing it with the Windows 7 copy resolves it. This may require taking ownership.
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May 23, 2014
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
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Apr 13, 2014
My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.
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Dec 21, 2012
When loading windows 8 pro the process appears to hang up about half way through - updates and features... The mouse moves and you can cancel , however the cancel never finishes... I' have disconnected all peripherals and obtain the same result.
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Apr 23, 2012
Windows 8 may run well for several days, but occasionally hangs for 30' to minutes. Mouse is usable and some window switching is possible, but during the freeze it's essentially dead. Occurs randomly while in browser, other programs, file manager, etc. Sometimes, but not always, a window reports "not responding." If items are clicked during the unresponsive period, they will all execute when the freeze ends.
After normal operation resumes there's no event viewer ERROR, but there is a warning at the time of the incident for storahci system: "Reset to device, DeviceRaidPort0, was issued." There is no RAID array on this box. In device manager no RAID driver is shown anywhere.
System runs in AHCI mode and Windows 8 drive is a SATA. Under "IDE ATA/ATAPI controllers" there were two entries for Standard SATA AHCI controller. Both indicated that the drivers were current.
I downloaded a Marvel 91xx SATA 6g controller, right-clicked one of the above entries and UPDATED. The Marvel driver appeared under the "storage controllers" category in device manager, and one of the two SATI AHCI controller entries vanished. Clicking to upgrade the other SATA AHCI entry stated that no drivers could be found.
Windows 8 continues to hang. Hardware/software is identical to that used by W7 on an alternate SSD drive that never hangs. Before Windows 8 CPV, W7 was running on the same SATA drive without problems. Virtually all freeze remedies seen in forums have been tried. Similar problems are widely reported. Perhaps the next Windows 8 incarnation will incorporate a fix.
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Aug 6, 2014
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
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Jul 26, 2014
I was using my laptop with everything going smoothly. USB port with adapter and CF card inserted. Ear buds in audio port. I decided to close the laptop which automatically puts the system in hibernate (or whatever it does when fast startup is active). Everything looked good. Now when I come back to it, open the lid and begin to startup from hibernate state it gets hung in the bootup and will not proceed. I have tried holding the power button to shut down and then restart -- no joy -- comes back to the same hung screen. Have tried holding various escape keys with startup -- no joy -- back to that same hung screen. Is there some way to bypass the hyberfil file which is probably corrupted, and get back to a full cold boot and restart from scratch?
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Jan 9, 2014
I have an HP laptop (G6-2005AX) with the following configuration
CPU: AMD A8-4500M APU 4-cores with Radeon HD Graphics
GPU: AMD Radeon HD 7640G + 7600M Dual Graphics
Memory : 8 GB 1600Mhz DDR3 RAM (2x4GB in dual channel)
Mainboard: Hewlett-Packard 184A
Hard Drive: Seagate ST500LM0 12 HN-M500MBB 500GB 5400RPM
I'm using AVG free 2014 as AV and did a full system scan - no viruses.
The problem is that Windows 8.1 (64bit, pro) boots up really slow - taking upto 6-7 minutes. After it boots up and, well I don't know exactly how to put this - let's say "settles down", everything works as normal. After getting past the password screen, clicking on the desktop tile takes around 1-2 minutes to boot into desktop, after that opening any program (Chrome, MS-Word etc) will take 3-4 minutes - but after it has "settled", everything works as it should.
Also, another curious problem I am facing is that once in a while, when typing my password and logging in, Windows boots into a temporary profile (no apps, blank desktop) and a message appears on the notification area that "windows has logged you on with a temporary profile" or something similar - I need to sign out, then after I sign in again, my real profile gets loaded.
I thought the problem of logging into a temp profile, I thought was that the PC was not verified - I verified it by going to Change PC settings --> Accounts. But after 4-5 days, I see the option of verifying the PC again.
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Apr 23, 2014
My specs are:
I5 4670k
MSI g45 z78 mobo
16 GB G.Skill 1866
samsung 840 evo SSD
toshiba 2 TB HDD
EVGA GTX 760
I have completely installed a clean win 8.1 install and still have this freezing issue. It happens after i login and after my bitdefender internet security loads fully i try to click on the desktop icons but they are frozen. My mouse moves and i can click on the taskbar and startbutton and CRTL+ALT+DELETE as well. It freezes the desktop icons for 30seconds max. I have booted into safemode and it occurs there as well.
I have ran multiple malware and antivirus scans, sfc/scannow, DISM /Online/Cleanup-Image/RestoreHealth, checked my event viewer for any errors, ran chk dsk, bcdedit /set disabledynamictick yes, i cant figure it out. All drivers are up to date, I disabled my lan adapter since i am using wifi. Windows updates are updated, defragged the harddrives, and I been reading through forum after forum but i have not seen this exact problem before. Also this is on stock BIOS no overclock, I also monitored the cpu and memory usage during the time of freezing and it nothing out of the ordinary usage, cpu is kept within 5% and memory is at 20% or less.
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Jun 14, 2014
I'm having random freezes on my Windows 8.1 64bit computer.
I built a custom PC last year and everything is working well until it is around 6-10 months old. Random freezes started occuring. I tried doing reformat but the problem does not go away. Figuring that it may be the problem of Windows 7, I upgraded to windows 8.1 and also added a SSD to use it as a primary drive. 1 week into windows 8.1 and SSD the problem started occuring again, sometimes even when I'm just browsing the internet without viewing videos.
-windows 7+1TB HDD(OS), having a crash
-upgraded to windows 8.1+128GB SSD (OS)+1TB HDD(secondary drive), having a crash
I turned file paging off on my SSD and allocated 8GB of virtual memory to my secondary drive. When the crash happens, no BSOD occurs, my screen just freezes and I'm forced to do a hard reset. When there is sound playing while the crash happens, the sound will keep looping until I did a hard reset.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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May 13, 2013
Windows 8. Occasionally, my computer just stutters (freezes for about half a second) several times in a row, ranging from about 6 to 10 times in a row. Literally everything will stop and freeze during that moment; the screen, sound, mouse, my friends even report that my mic input stutters. This happens about once every hour, usually a bit less than that.
It doesn't matter what I'm doing with the computer when this happens; Playing games, watching a video on YT or just on the desktop, doing nothing.
I've done a few recent changes a few weeks back too. I replaced my NVidia GeForce 470 with the NVidia Geforce 660 Ti. I had also connected my sis' laptop's HDD around there as well, when her laptop broke down.
I've done a SFC scan and I've updated my NVidia drivers multiple times.
My specs:
OS: Windows 8 Enterprise 64 bit
VCard: NVidia GeForce GTX 660 Ti
RAM: 2x 4GB DDR3
CPU: Intel i5 760 @ 2.80GHz
HDD: Samsung HD 103SJ ATA
Motherboard: P55-GD65 (MS-7583) by Micro-Star International
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Nov 1, 2013
I did a fresh install hoping that it would get rid of my BSODs which were numerous. So far, I only have 5 BSODs that I have had the patience to allow Windows to get to 100% on. I easily BSOD once a day, most are with MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL.
I have run memtest86+ ad nauseum with no errors, as well as Prime 95 for over 24 hours, I am stable and these are not temperature errors (30c idle, 71c at load).
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Mar 6, 2014
A demonstration of the problem in action, and additional details about the problem and my computer are in this video:
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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Sep 15, 2014
My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
2. 4GB DDR3 RAM
3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
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Jun 6, 2014
I've tried lots of different driver updates across everything to solve these BSOD errors and at many times had thought I'd solved them only to crash later. They *mostly* occur during gaming, but a couple times have just been while browsing the web.
I've uploaded the required .zip according to instructions and here's a screenshot of Speccy, showing my system specs:
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Sep 15, 2014
I needed Windows again and decided to try it once again and immediatly got random BSOD again, right after a fresh installation and even after getting all updates and all the newest device drivers. Being within warranty I handed the notebook in to an authorized service partner. Disappointed I switched back to Linux and never had the time to investigate the problems any further. I also installed Windows 8 and the problems persisted.
Now I decided to investigate any further and decided to install Windows 8.1. From the beginning and also after upgrading to the newest available device drivers I'm experiencing the following BSOD.
Just a screenshot from BlueScreenView:
Attached you find the results of SF Diagnostic Tool. I also get some other instabilities, like crashing System Services, as shown in Event Viewer screenshot:
I did some memory tests, several with different versions of MEMTEST86+ and one over 48 hours with Windows Memory Diagnostic. I also ran Intel Processor Diagnostic Tool and got no errors.Assuming failing device drivers I enabled Driver Verifier as described in the forum (only mentioned tests and non-MS-drivers) and oddly I experienced only 1 BSOD during about 48 hours of operation with activated driver verifier (but unfortunately nothing driver specific). Normally I get at least 2 BSOD a day.
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May 21, 2014
I've a problem with my computer. From a few day i expect a random BSOD on my computer. I don't have do nothing like hardware modify or software upgrade but the problem still persist.
Today I've try to reinstall my OS (Windows 8.1 Update 1) but the problem still persist. Try again without install any driver, but only following Windows Update and the problem appear again. I've 2 MiniDump and a FullDump ...
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Aug 25, 2014
I've recently build my own computer with Windows 8, which turned out great at first. But after a day or two i've been experiencing seemingly random BSOD messages, and what triggers them. I've tried reinstalling Windows 8 and updating all drivers and installing all Windows updates, but after a short while the BSODs appear again.
I mainly get the BSOD when booting and they continue until i've tried a number of random troubleshooting options. Most of these options fail (including activating restore points) and the computer reboots with a new BSOD, and the next time into troubleshooting. The last couple of times it seems like Windows 8 will boot if i choose activate troubleshooting as a startup alternative.
At small periods of times i've also had troubles with computer going into a loop where it is turning on for a couple of seconds, then turning off, i did not get boot screen during this. I'm thinking this might be caused by some loose wiring which have been tightened, since i'm not having this trouble right now, but i thought i mention it anyway.
I've attached the BSOD data as instructed, with both tools. This includes only the files after my last install of Windows 8. My first install also experienced the 0x0000003b bug check code, but i don't have any more data than that.
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Jan 30, 2014
New Machine turn on after being disconnected from the power plug back in a few minutes later , turn on , BSOD ,, restarts then starts fine and runs no issues , shut down fine restart fine , take away from a power source wait a few mins plug back in turn on BSOD lol
BSOD: Driver IRQ Not Less Or Equal
SF Grab attached
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Aug 21, 2014
I have been getting many different BSOD crashes. I went ahead and reinstalled Windows 8 to see if it would alleviate the issue with no avail. I installed the fresh drivers from the manufactures page. I have been getting these crashes much more frequently.
Dump 1
Dump 2
Dump 3
Specs:
4770k
Gigabyte Sniper M5
EVGA GTX 780 x2
Corsair XMS3 1600mhz 32gb
Corsair Force GS 320gb
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Jan 29, 2014
Windows or some other program on my computer automatically creates hidden files containing album art or song art in my music folders such as "Folder.jpg" or "AlbumArtSmall.jpg". I'm looking for a way to make this random generating stop because it's messing up my music library in Zune. I use MP3Tag and iTunes to apply song art manually to my songs, but the picture files that appear in the folders replace the song art that I added myself and it messes everything up.
In attempt to fix the issue I disabled all of the automatic album art downloading in "Tools > Options > Library" in Windows Media Player (just in case it was causing the problem) but still nothing. I tried deleting these files but they just come back again after a while.
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Mar 30, 2014
I have bought my Acer laptop about 6 weeks ago and immediately updated to windows 8.1 (it had preinstalled windows 8). So after doing that I got first BSOD in two or three days. Because I thought I did something wrong during the update or when installing some of my applications, I decided to refresh my computer to factory settings after getting a couple of more BSOD's. So I did a factory reset and updated to windows 8.1 according to the instructions by Acer. Everything went great except for one thing. After a couple of days, BSOD's began repeating again. So I decided to update all of my drivers and uninstall McAfee internet suite. Nothing worked.
I finally decided to do another factory reset, but this time to stay on Windows 8 and run only basic software for couple of days and then begin to install some of additional applications. Everything went fine, but after two weeks without crash, it happened again. And it happened random, so I didn't keep in mind which software was last installed. So that first one on Windows 8 happened on March 19th, and second one happened today.
Both of them were driver_irql_not_less_or_equal with ntoskrnl.exe
I don't know anymore what to do... I'm including .zip file in attachments for further analysis.
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