Maintenance :: ASUS Windows 8 Random Freezing?

Jul 7, 2013

This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.

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Asus Z87 Deluxe / Random Freezing - Cannot Isolate Cause

Feb 3, 2014

I have Asus Z87 Deluxe, CPU Intel I7 4770k Quad Core, Hard Drive Western Digital 4TB SATA HDD, Monitor Asus 24 class LED, Video card Asus HD7790. Running windows 8.1 pro with media centre (x64) (build 9600) It boots into legacy mode. My BIOS is American Megatrends Inc. 1007. I know there is a later version, but I am a little paranoid to flash the Bios concerned I may Brick it.

I am experiencing random screen freezing and I am not sure why. I believe I have the latest drivers for all hardware.

I am at my wits end having had this problem for a month now. I am not to tech savvy to be honest. What I am thinking is my windows should have been installed in UEFI mode ( I am thinking this only because I am running out of things to try). Do I have to do a clean install to accomplish that and if doing so is that likely to solve my problem? Most of the freezes happen when I am working on the desktop with more than one program open (but not always) but quite often it involves playing a video.

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Maintenance :: Computer Random Freezing?

Aug 6, 2014

My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.

Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.

Information:

- Computer: Alienware 17 Laptop

- OS: Windows 8.1

- Attachment: Event Viewer administrative logs- Do you need more information?

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Maintenance :: Random Freezing After Startup But Resumes After 30 Seconds

Apr 23, 2014

My specs are:

I5 4670k
MSI g45 z78 mobo
16 GB G.Skill 1866
samsung 840 evo SSD
toshiba 2 TB HDD
EVGA GTX 760

I have completely installed a clean win 8.1 install and still have this freezing issue. It happens after i login and after my bitdefender internet security loads fully i try to click on the desktop icons but they are frozen. My mouse moves and i can click on the taskbar and startbutton and CRTL+ALT+DELETE as well. It freezes the desktop icons for 30seconds max. I have booted into safemode and it occurs there as well.

I have ran multiple malware and antivirus scans, sfc/scannow, DISM /Online/Cleanup-Image/RestoreHealth, checked my event viewer for any errors, ran chk dsk, bcdedit /set disabledynamictick yes, i cant figure it out. All drivers are up to date, I disabled my lan adapter since i am using wifi. Windows updates are updated, defragged the harddrives, and I been reading through forum after forum but i have not seen this exact problem before. Also this is on stock BIOS no overclock, I also monitored the cpu and memory usage during the time of freezing and it nothing out of the ordinary usage, cpu is kept within 5% and memory is at 20% or less.

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Debugging :: Random BSOD / Freezing After Clean Reinstall Of Windows

Sep 15, 2014

I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.

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ASUS CM6730 Desktop / Windows 8.1 Keeps Freezing - Not Permanent But Annoying

Dec 21, 2013

My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:

pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv

I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.

The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.

One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)

All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)

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ASUS Freezing While Browsing In Firefox

Apr 21, 2013

I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation, it would never progress anywhere just constantly spin. It turned on once and asked me to go back to a previous restore point, during which it froze, now it powered on once again and it updated some things while booting, I got the event log from the event viewer so what caused this behavior in the computer.

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Debugging :: Random Freezing And BSOD (SF Diagnostics)

Apr 13, 2014

I have been getting freezes and BSOD about 3 times a day while playing games and just being on youtube.

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Notebook Random Freezing In About 30 Minutes Interval

Jan 9, 2013

I have a random freezing in about 30min interval. I can move mouse, watch video but its like lag, freeze, hang all my notebook for 2-3 seconds. I already updated my video drivers, scanned my hard drive.

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Asus X750 Freezing / Hanging Randomly?

Jul 29, 2014

I've had my laptop for about 2 months now and I keep having this random freezing problem where the laptop won't function at all, but the last sound will loop (a milisecond loop so it sounds like a scream... if there is no sound nothing will loop). i've been going into the event viewer and have been noticing some errors, mistakes, warning, etc.

Windows Store failed to sync machine licenses. Result code 0x80070490

The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this

reduced performance state for 71 seconds since the last report.

processor0,1,2,3 all have these errors

Audit events have been dropped by the transport. 0

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

When I bought it new, it hanged up once before I downloaded any real software, so i updated my drivers and such and it started becoming less intermittent, so then I updated my bios (came from asus) and it stopped for a while - however within the past 7 days i had 4 restarts because of this (3 in one day).

I have read other posts - none of them can really apply because I don't have those drivers or those anti-virus software installed Windows 8.1 ...

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Debugging :: Asus N71JQ Laptop Freezing Up Requiring Multiple Reboots

Mar 8, 2014

I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.

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Maintenance :: Windows 8.1 Freezing (because Of Pagefile)

Aug 2, 2014

I've been having an issue with system hanging and freezing for minutes at a time for some unknown reason.

Here's a image of what happens:

The system will hang and wont respond to any commands while this is happening, and it does this every few hours.

I have disabled the Superfetch service but to no avail

Specs:

Mobo: MSI Z87-GD65 Gaming
PSU: OCZ ZX Series 850W 80+ GOLD
GPU: NVIDIA EVGA GeForce GTX 670 FTW
CPU: Intel Core i7 4770k
CPU Cooler: Stock i7 cooler
Case: Corsair 600T Special Edition White Graphite Series
RAM: Corsair Vengeance 16GB DDR3 1600mhz
Hard drive: 2TB Seagate Barracuda 7200RPM

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Maintenance :: Windows 8 Freezing - Becoming Unresponsive?

Jul 23, 2012

I have 32-bit Windows 8 and it keeps freezing/ becoming unresponsive... my Comp specs are: HDD1: 125GB HDD2: 60GB HDD3: 60GB Graphics: 1024 MB DDR3 GeForce GT 520 RAM: 4GB DDR2 Processor: 3.20GHz Intel Celeron D Usual activity: Gaming/Media streaming ISP of 100 MB up and 100 MB Down...

I usually play minecraft all the time along with chatting with freinds on skype for most of my day. i mainly use it for those reasons, i really never use it for anything else. My antivirus is Avast Internet security PRO...

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Maintenance :: Windows 8.1 Pro X64 Slow And Freezing

May 27, 2014

So I bought a Acer Laptop (Acer Aspire E1-570G) that comes with 4GB of ram (2 months ago).

First problem I'd like to tell is that when I right-click to desktop, it loads for ~15sec untill it opens "Right-Click" menu up, and after that it loads about ~5sec, when I right click any icon, then it loads for ~5sec and when finally this right-click menu opens and I click "Open File location" then it loads for another ~10sec to open it's location. I saw that when you go to Device Manager and disable your graphics card and enable them, it would fix problems, also I tried ShellView, none of them worked.

Second problem is that after I updated my graphics drivers (NOT BETA) then after that at one time, all my 4GB will be used causing pc to freeze and I have to force restart it. Now I went and opened Task Manger and processes that "ate" my RAM were System and Service Host: Local System (Network Restricted) (8), first it's okay but after some time I was ablet to see how ram usage from normal, 1,8GB went up to 3.9GB in ~1min.

My friend has same problems and he has 8GB of ram, so me having 4GB can't be the issue.

Also I would mention that restarts are VERY slow, it loads the boot screen, then this white circle goes round and round, then I get black screen for few minutes and then it's useable. I already minimized my startup programs!

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Maintenance :: Intermittent Freezing But NO BSOD Or Reboot

Aug 17, 2014

It boots OK. Dell 755 dual core 1.8 3.5Gb ram,

For some time now, the machine will suddenly freeze, after 10 sec or so back to working, using any program. When I open outlook I'm now getting a message saying outlook didn't close properly, or personal folder didn't close properly. I always shut down al rpgrogram before switching off.

After it's frozen you can hear the HDD crackling a little, it's like backing up. Don't a HDD scan and check everything seem to be OK. I did look through the log, I noticed a lot of multiple triggers. Don't know what that means.

I run a Huawei modem since I used a Tigo chip, when It boots up, I notice the FDD light comes on. When I leave the modem in the USB and boot up, I loose my CD ROM icon, to get it back If I need it, I have to remove any usb drive like Modem, flash drive it reappears. This has happened for long long time. It did the same in Win7.

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Maintenance :: Random Hang Up Of Windows 8 Pro

Mar 11, 2013

Running Windows 8 Pro since its release and it has been a nice journey so far but recently or more precisely since last 3-4 days,windows has been hanging up and being unresponsive and the only way is manual hard shutdown.

One time it hang up in middle of skype call and last time it hang up in middle of browsing in Google Chrome.Windows is updated to the last update i.e 02/03/2013.

Also when laptop hangs up the fan starts rotating at high speed.

Any tests i need to run to pinpoint the source of hang ups??

I think its more of a software issue rather than hardware ...

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Maintenance :: Set Up Backup For A Windows 8 ASUS Laptop?

Sep 5, 2013

I am trying to set up a backup for a Windows 8 ASUS laptop. The backup is to go to a local network shared external drive. The folder for the back up was named Sue_ASUS_bkup and it was mapped as "W". The backup tools > Win 7 file recovery only provides a DVD as a backup location. It does not show a hard drive nor the network location as options.

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Maintenance :: Asus Laptop On Windows 8 - Stuck In Restart Loop

May 23, 2014

I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.

Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.

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Maintenance :: Random Hang Up Of Laptop?

Jan 25, 2014

I have Dell Inspiron 14 R running Windows 8.1 professional updated from Windows 7.

The problem is laptop hangs up randomly for example when chrome is opened or i am reading a PDF file etc etc.

This happens when laptop is plugged in as well as when it is running on battery.

Is this a driver issue? or some other thing is causing the cause??

One more thing when the laptop hangs up nothing works even Cltr+alt+del and fan is on full blow.I have to do the hard shut down by long clicking on power button.

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Maintenance :: ASUS Vivotab Running Windows 8 - 100% Disk Usage At Specific Times Daily

Sep 25, 2013

I have an ASUS Vivotab running Windows 8. I am seeing that the service process hits 100% disk usage from roughly 4:58PM - 5:04PM daily. I've made sure that my antivirus is't downloading updates or running during that time, same with Windows Update, Live Update, etc. How can I find what specific process is running during that time that is killing the machine given I know when to watch for it?

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Maintenance :: Slow Boot Up And Random Log Into Temp Profile On 8.1 Pro X64

Jan 9, 2014

I have an HP laptop (G6-2005AX) with the following configuration

CPU: AMD A8-4500M APU 4-cores with Radeon HD Graphics
GPU: AMD Radeon HD 7640G + 7600M Dual Graphics
Memory : 8 GB 1600Mhz DDR3 RAM (2x4GB in dual channel)
Mainboard: Hewlett-Packard 184A
Hard Drive: Seagate ST500LM0 12 HN-M500MBB 500GB 5400RPM

I'm using AVG free 2014 as AV and did a full system scan - no viruses.

The problem is that Windows 8.1 (64bit, pro) boots up really slow - taking upto 6-7 minutes. After it boots up and, well I don't know exactly how to put this - let's say "settles down", everything works as normal. After getting past the password screen, clicking on the desktop tile takes around 1-2 minutes to boot into desktop, after that opening any program (Chrome, MS-Word etc) will take 3-4 minutes - but after it has "settled", everything works as it should.

Also, another curious problem I am facing is that once in a while, when typing my password and logging in, Windows boots into a temporary profile (no apps, blank desktop) and a message appears on the notification area that "windows has logged you on with a temporary profile" or something similar - I need to sign out, then after I sign in again, my real profile gets loaded.

I thought the problem of logging into a temp profile, I thought was that the PC was not verified - I verified it by going to Change PC settings --> Accounts. But after 4-5 days, I see the option of verifying the PC again.

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Maintenance :: Asus X202E - How To Create System Image

Jan 8, 2013

New Win 8 user. I have tried creating a system image using this program but without success. I have an Asus X202E laptop and am trying to create the image on a 1TB USB hard drive. Everything goes well for a few seconds after the backup starts (the progress bar goes about 10% through) but it then halts and gives an error message: "There is not enough disk space to create the volume shadow copy on the storage location....". I have directed the backup to an empty 500GB partition on the hard drive so there should be ample space. Have tried the same procedure with another USB hard drive with the same result.

BTW, both hard drives show up normally in windows explorer.

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Maintenance :: Asus A45V Laptop Runs Very Slow Even After Reformat

Jun 12, 2014

my laptop (Asus A45V) is only 7 months old, this was originally from my father but since he isn't using it anymore he gave it to me. The problem goes like this, after he gave the laptop to me, i reformatted the laptop (reset to factory settings) then i noticed even after the reformat the laptop is slow. I tried to update every drivers and BIOS but the problem still persists. Sometimes it even hangs up and i can't do anything but to wait. And also i downloaded a game (which i truly believe the laptop can handle it since the requirements isn't that high end, the game's Heroes of Newerth) I can't even play it normally even on low settings the game runs very slow. The question is, what could be the problem? i posted my laptop's specs below:

CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Motherboard: ASUSTeK COMPUTER INC. K45VD
BIOS: 231
Total Memory: 2.00GB Usable: 1.88GB
HDD: WDC WD7500BPVT-80HXZT3
Sound Card: (1) Intel(R) Display Audio (2) Bluetooth Audio Device (3) Realtek High Definition Audio (4) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Graphics Card: (1) NVIDIA GeForce 610M (2) Intel(R) HD Graphics 4000
OS: Microsoft Windows 8 Single Language 64-bit 9200 Multiprocessor Free

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Maintenance :: Asus UX32A Has Been Crashing Sometimes During Shutdown / Restart / Hibernate

Dec 1, 2012

My Asus UX32A has been crashing sometimes during shutdown/restart/hibernate since I updated to Windows 8.

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Maintenance :: Brand New ASUS X501a Laptop 100% Disk Usage?

Jun 18, 2013

I purchased an Asus x501a laptop with Windows 8 preinstalled at the beginning of the month. They sold me Nortons 360 which I installed. The laptop keeps freezing and if I look in the task manager the disk useage keeps reaching 100% every few seconds and lots of things aren't working properly; the internet connection keeps falling off, when using apps such as facebook it keeps freezing; internet pages are taking seconds to load instead of miliseconds. I can't believe this should be happening to a brand new laptop. Before I take it back I want to check whether it is actually a windows 8 problem (I suspect it is) as it uploaded 46 or more new updates to Windows 8 when I switched it on and these could potentially mean something else on the ASUS kit is outdated.

It is not a touch screen laptop (why would I buy one of those windows when I can successfully use my ipad and phone for this). The reason I bought a laptop is that I don't want touchscreen and just want an old fashioned computer to do use for work/other simple tasks. I will keep my ipad for social media use etc as the facebook app on windows 8 is designed for a touchscreen which I don't have! Maybe I should have bought something with Windows 7 on it??

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Windows 8 Freezing Randomly?

Sep 4, 2013

Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.

This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?

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Computer Freezing On Windows 8?

May 10, 2013

I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!

Do any other Windows 8 users have this problem?

I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.

One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.

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Windows 8.1 Freezing On HP Laptop

Oct 25, 2013

I've been getting partial freezes on my HP laptop after upgrading to windows 8.1

What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.

Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.

My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.

I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.

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Windows 8.1 Freezing Event ID 129 And 153

Jan 31, 2014

I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.

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Windows 8 X64 Pro Occasionally Freezing

Aug 5, 2013

Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).

It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.

I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.

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Windows 8.1 Start Screen Freezing

Jun 5, 2014

I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility.

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