Asus Z87 Deluxe / Random Freezing - Cannot Isolate Cause
Feb 3, 2014
I have Asus Z87 Deluxe, CPU Intel I7 4770k Quad Core, Hard Drive Western Digital 4TB SATA HDD, Monitor Asus 24 class LED, Video card Asus HD7790. Running windows 8.1 pro with media centre (x64) (build 9600) It boots into legacy mode. My BIOS is American Megatrends Inc. 1007. I know there is a later version, but I am a little paranoid to flash the Bios concerned I may Brick it.
I am experiencing random screen freezing and I am not sure why. I believe I have the latest drivers for all hardware.
I am at my wits end having had this problem for a month now. I am not to tech savvy to be honest. What I am thinking is my windows should have been installed in UEFI mode ( I am thinking this only because I am running out of things to try). Do I have to do a clean install to accomplish that and if doing so is that likely to solve my problem? Most of the freezes happen when I am working on the desktop with more than one program open (but not always) but quite often it involves playing a video.
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
My computer freezes randomly when I am using multiple programs. For example Photoshop and Chrome. Fortunately it doesn't happen all the time. But is it is still very annonying. I think the problem is driver related but I'm not sure. It has never happend when playing games.
Symptons: Freeze/Lockup. Cannot control the mouse. The only thing I can do when it happens is to hold the power button.
Information:
- Computer: Alienware 17 Laptop
- OS: Windows 8.1
- Attachment: Event Viewer administrative logs- Do you need more information?
I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation, it would never progress anywhere just constantly spin. It turned on once and asked me to go back to a previous restore point, during which it froze, now it powered on once again and it updated some things while booting, I got the event log from the event viewer so what caused this behavior in the computer.
I have a random freezing in about 30min interval. I can move mouse, watch video but its like lag, freeze, hang all my notebook for 2-3 seconds. I already updated my video drivers, scanned my hard drive.
I've had my laptop for about 2 months now and I keep having this random freezing problem where the laptop won't function at all, but the last sound will loop (a milisecond loop so it sounds like a scream... if there is no sound nothing will loop). i've been going into the event viewer and have been noticing some errors, mistakes, warning, etc.
Windows Store failed to sync machine licenses. Result code 0x80070490
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this
reduced performance state for 71 seconds since the last report.
processor0,1,2,3 all have these errors
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When I bought it new, it hanged up once before I downloaded any real software, so i updated my drivers and such and it started becoming less intermittent, so then I updated my bios (came from asus) and it stopped for a while - however within the past 7 days i had 4 restarts because of this (3 in one day).
I have read other posts - none of them can really apply because I don't have those drivers or those anti-virus software installed Windows 8.1 ...
I have completely installed a clean win 8.1 install and still have this freezing issue. It happens after i login and after my bitdefender internet security loads fully i try to click on the desktop icons but they are frozen. My mouse moves and i can click on the taskbar and startbutton and CRTL+ALT+DELETE as well. It freezes the desktop icons for 30seconds max. I have booted into safemode and it occurs there as well.
I have ran multiple malware and antivirus scans, sfc/scannow, DISM /Online/Cleanup-Image/RestoreHealth, checked my event viewer for any errors, ran chk dsk, bcdedit /set disabledynamictick yes, i cant figure it out. All drivers are up to date, I disabled my lan adapter since i am using wifi. Windows updates are updated, defragged the harddrives, and I been reading through forum after forum but i have not seen this exact problem before. Also this is on stock BIOS no overclock, I also monitored the cpu and memory usage during the time of freezing and it nothing out of the ordinary usage, cpu is kept within 5% and memory is at 20% or less.
I recently did a clean reinstall of windows because I was having random BSOD/freeze issues. Everything has been fine for the last two weeks or so but I just got another BSOD playing League, and then about half an hour later I had a spike of CPU usage that froze my comp for about 30 seconds.
My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:
pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv
I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.
The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.
One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)
All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
I am using Windows 8, and Cyberlink's Power2Go 7 Deluxe puts a small dialog box "drag any file here to make a data disc" onto my Desktop. How can I get rid of this without uninstalling Power2Go? (The same thing happens with Power2Go 9 trial version.)
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
So I have limited experience in computers. I recently had to download some images for a class and after I did so I noticed that I could no longer right click on any icons or folders without my mouse pointer turning into an hour glass, then my screen going black and restarting.
I've done virus and mal-ware scans and everything came back in the clear. I'm running windows 8 or 8.1 also.
Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.
This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.
my PC, where after a period of normal usage it slows down, losing responsiveness, starts to freeze and eventually crashes. While this happens, I can still see stuff on the screen, I can move my mouse around but nothing really responds to my input. After a minute or two, the PC just crashes (I've only got 1 BSOD so far, see attached).
I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.
I'm running the following build as per TSG SysInfo:
System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8 Pro, 64 bit Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 8 RAM: 8175 Mb Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB; Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3 Antivirus: Windows Defender, Disabled
My list of components:
Crucial M4 64GB 64GB GeIL Black Dragon GB38GB1333C9DC
Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).
It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.
I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.
I have two Windows 8 installs, one on my desktop HDD, and another on my laptop's. My laptop broke, so i took the HDD and hooked it up to the extra SATA on my desktop for extra storage. For one reason or another, my desktop install decided to stop working, and I couldn't find the disk I used to upgrade from Windows 8 to 8.1 so I could refresh/restore it. I went to boot to my laptop install to use it for a while (as safe mode wouldnt work on my desktop install anyways) and that worked for a few days, but now the start screen freezes and I have to open task manager and move it to my other screen with Win+Shift+left, and end explorer.exe. Of course, since that doesnt work, I cant use the create a recovery disc utility.
Three weeks ago I bought a brand new Alienware X51 gaming computer (don't blame me, it was on sale!). Just today, when I boot it up, it works fine initially, but takes an abnormally long time to start up.
After that, it freezes when I do certain things, but the mouse still moves.
What causes it to freeze (so far): Logging out (black screen with mouse)Opening the Start menu, typing something and switching to Settings mode.Opening the Start menu, typing something and clicking thatAnd other random things
When I try to open Task Manager, it simply does nothing, no matter if I launch taskmgr.exe manually, or press Ctrl+Alt+Delete and clicking Task Manager.
The system tray thing is still empty when I click the up arrow, save for an nVidia updater.
Specs: Alienware X51Some kind of i5 (never looked really)GTX 660 That's about all I know.
I have a lot of important data on there (like my 500gb media collection), and my external HDD just died, so reinstalling is not an option (also, I don't have a legitimate install disc).
So I just got my computer about a month ago and I have noticed that 2 or 3 times a week it freezes up for 15-20 minutes or more, and the Disk usage is at 100% on the performance monitor. I checked the system error logs and found that the Bonjour service from apple had a critical error when it froze. I then disabled the service from running and computer ran fine for a week or so then started freezing again. I have ran disk optimizer, defrag, and virus scans with no success to fixing the problem. On the processes tab of the performance monitor it will show a few different processes using the most disk i/o. Windows Installer, Windows Module Installer Worker, System, and few others I cant remember right now.
Side note: this problem happens at any time with 0 programs up and running or 10 programs. I have 16 GB of memory so its not a memory problem. Just hope its something that can be fixed and I didnt just waste a bunch of money on a crap machine.
My laptop has been fine since the last episode but today it was freezing and the screen went blue and it needed to shut down. I let it do it's thing and it referenced -- kernal_data _inpage_error and since then it has been good for a few minutes but as soon as I attempt to multitask everything freezes for 3-5 mins and I can't do a thing. It is like it needs to catch up. get my laptop back in speedy order As I move over to a new tab that is taking some time to load I notice is says waiting for cache.....on the bottom... then it locked up -- just for maybe a minute.Both Google Chrome and IE give me the "Not Responding"
System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 4 RAM: 8047 Mb Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb Hard Drives: C: Total - 905049 MB, Free - 761854 MB; D: Total - 25599 MB, Free - 25452 MB; Motherboard: LENOVO, INVALID Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
Also got an error that said my system denied write access to host files. If any hijacked domains are in this file hijack this may not be able to fix this...then it tells me to edit the file -- wasn't sure if I should yet so I did not.
I have 32-bit Windows 8 and it keeps freezing/ becoming unresponsive... my Comp specs are: HDD1: 125GB HDD2: 60GB HDD3: 60GB Graphics: 1024 MB DDR3 GeForce GT 520 RAM: 4GB DDR2 Processor: 3.20GHz Intel Celeron D Usual activity: Gaming/Media streaming ISP of 100 MB up and 100 MB Down...
I usually play minecraft all the time along with chatting with freinds on skype for most of my day. i mainly use it for those reasons, i really never use it for anything else. My antivirus is Avast Internet security PRO...
So I bought a Acer Laptop (Acer Aspire E1-570G) that comes with 4GB of ram (2 months ago).
First problem I'd like to tell is that when I right-click to desktop, it loads for ~15sec untill it opens "Right-Click" menu up, and after that it loads about ~5sec, when I right click any icon, then it loads for ~5sec and when finally this right-click menu opens and I click "Open File location" then it loads for another ~10sec to open it's location. I saw that when you go to Device Manager and disable your graphics card and enable them, it would fix problems, also I tried ShellView, none of them worked.
Second problem is that after I updated my graphics drivers (NOT BETA) then after that at one time, all my 4GB will be used causing pc to freeze and I have to force restart it. Now I went and opened Task Manger and processes that "ate" my RAM were System and Service Host: Local System (Network Restricted) (8), first it's okay but after some time I was ablet to see how ram usage from normal, 1,8GB went up to 3.9GB in ~1min.
My friend has same problems and he has 8GB of ram, so me having 4GB can't be the issue.
Also I would mention that restarts are VERY slow, it loads the boot screen, then this white circle goes round and round, then I get black screen for few minutes and then it's useable. I already minimized my startup programs!
I have had this computer for about a year now and it recently started acting up. What happens is the audio begins to distort and than the computer freezes if I close something out. This only used to happen when a lot of stuff was running at once or a big game was player, Spore for example.
Recently it has been doing it more. Before if I skyped with youtube on while i played a game, you know big stuff, it would do this, but now if I have a paused youtube video or an ended youtube video on while I play minecraft it does the same thing. There is no error code or anything, I have to manually turn it off and on.
This is a significant issue and I'm having a lot of trouble finding a solution online. According most sources I look at, it seems that people are usually unable to figure out what the problem is.
I am among those people. I've tried everything that a normal user probably can try. I've checked the Device Manager, tried it with "Allow windows to turn this device off to save power" disabled for USB ports. I've tried reinstalling Windows entirely, and from different discs. All to no avail.
At this point I'm starting to suspect either my system has incompatibility with Windows 8 (my system came with 7), but Origin (my PC manufacturer) said it should be fine. It doesn't matter which USB port I put it in, the issue is still there.
The only thing I can think of now is it might be my mouse. It's an old black Dell laser mouse. But I would like to be for sure before going out and buying a new one. This seems to be a recurring issue among Windows 8 users, so I have a feeling that it may not be the mouse as much as the OS.
It often makes the sound of hardware being disconnected/reconnected as well, but not always.
I keep getting this error on start up (see attachment for screenshot)?
This only started to happen after I did a scan using malware anti malware bytes program. My computer keeps freezing as well since I scanned with the program as well, how do I fix that?
