Asus X750 Freezing / Hanging Randomly?
Jul 29, 2014
I've had my laptop for about 2 months now and I keep having this random freezing problem where the laptop won't function at all, but the last sound will loop (a milisecond loop so it sounds like a scream... if there is no sound nothing will loop). i've been going into the event viewer and have been noticing some errors, mistakes, warning, etc.
Windows Store failed to sync machine licenses. Result code 0x80070490
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this
reduced performance state for 71 seconds since the last report.
processor0,1,2,3 all have these errors
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When I bought it new, it hanged up once before I downloaded any real software, so i updated my drivers and such and it started becoming less intermittent, so then I updated my bios (came from asus) and it stopped for a while - however within the past 7 days i had 4 restarts because of this (3 in one day).
I have read other posts - none of them can really apply because I don't have those drivers or those anti-virus software installed Windows 8.1 ...
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Mar 16, 2014
I'm experiencing problems with freezing and hanging with Windows 8.1 on a constant basis. The problem occurs in the browser, when switching between programs and during start up and close down.
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Jul 15, 2014
I have updated to windows 8.1 and recently i have having a lot of problems with how slowly my computer is running. May i say I have spent a lot and I mean a lot of time trying to fix this problem and I know it has nothing to do with disk space, viruses or drivers. This has been messing with my network adapter and has been giving me gateway accessibility problems even though there is nothing wrong with my connection proof being that if I diagnose the problem in my adapter it resets the adapter just to have the same problem later until reset it again and the connection and all my devices is fine.
This problem includes a momentary cursor pause at random times that only effects my trackpad if i plug a mouse in it works while my track pad is non functional, this can last from anywhere from usually 2-10 minutes until my trackpad becomes functional again. im not even getting "not responding" messages when it when it freezes at random times, i just have to wait until i hear that chime that sound like it comes from an information box then everything goes back to slow again and barely functional.
This problem includes playing media, being that when i play media it takes anywhere from 2-15 minutes before it starts playing, this media can be from playing music and videos on my hard drive to videos on youtube. When I start up my computer it works fine for a bit like 5-10 minutes then starts being slow again with sending information to execute actions (mainly media actions), i even get a lot of loading issues on skype. Even more to my conviction that its the operating system causing the problem is the fact i had my computer working normally for a week at random just with the gateway connectivity but all files I executed in the times quickly like they were supposed then with another boot sometime later it went back to being slow again.
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Sep 15, 2014
My system specs are the same as under my profile.
Running a single R9-290 on Win 8.1 Pro 64bit.
The PC completely hangs up when installing the new 14.9/14.7 beta drivers.
It extracts fine, checks system requirements, starts installation, reaches "Installing AMD Display Drivers" and flickers twice, and freezes up a second later.
Tried almost everything. Uninstalled previous 14.4 via control panel (they work fine btw), used Display Driver Uninstaller in safe mode, restarted and tried installing, but to no avail.
Have also tried uninstalling the MSI afterburner and other similar programs but get the same result every time.
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Sep 4, 2013
Many people that have installed Windows 8 have had troubles with random freezing issues. Many users have not experienced any but there has been acorrding to Microsoft a small amount of users that have experience freezing problems, However this is a bigger problem and is a major bug that is within the clock and causes peoples computer's to lock up/ Freeze at random times etc. To get around this you have to disable Dynamic Tick.
This major bug in Windows 8 needs to be addressed by Microsoft and fixed for 8.1. I have tried the preview edition of 8.1 and was very hard to use as it kept freezing a lot. Will Dynamic Tick be disabled in the new 8.1 build?
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Dec 21, 2013
I have a Dell Latitude E6400 with a 250GB HD and 4GB of RAM with a Intel Core 2 Duo CPU (p8700 @ 2.53GHz 2.54 GHz) that is running Windows 8.1 Pro for a 64-bit Operating System. I just recently moved to Brazil and generally my computer has been running fine without problems however over the past month since about the middle of November my computer has been randomly freezing... I've tried rolling back device drivers, looking at error checking and defragmenting, I tried the Windows memory error checker and nothing came up as well... I also tried removing programs that may have caused the problem around the time it started such as Google Hangouts and AVG... While after removing Hangouts I did notice that the computer ran cooler I still have the random freeze ups to where I have to force shut down the computer and do a hard reset. I have been looking in the event viewer and today I found these messages which never showed up before with any of the previous shut downs...
Log Name: Application
Source: ESENT
Date: 21-Dec-13 11:30:54 AM
Event ID: 507
Task Category: Performance
Level: Warning
Keywords: Classic
[Code]...
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Apr 21, 2013
I recently bought a new ASUS K55N-DS81 laptop and its been working fine since I got it but today (April 21st, 2013) while browsing in firefox the computer froze completely, it was restarted by pressing the button and afterwards only the ASUS splash page would load with the circle loading animation, it would never progress anywhere just constantly spin. It turned on once and asked me to go back to a previous restore point, during which it froze, now it powered on once again and it updated some things while booting, I got the event log from the event viewer so what caused this behavior in the computer.
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Jul 7, 2013
This has been happening for a while, my computer will randomly freeze up, most the time I can move my mouse around but my internet seems to cut out (cant load any pages), all applications start to not respond, and it takes around 1-3 minutes to unfreeze. I have a ASUS G46V gaming laptop.
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Feb 3, 2014
I have Asus Z87 Deluxe, CPU Intel I7 4770k Quad Core, Hard Drive Western Digital 4TB SATA HDD, Monitor Asus 24 class LED, Video card Asus HD7790. Running windows 8.1 pro with media centre (x64) (build 9600) It boots into legacy mode. My BIOS is American Megatrends Inc. 1007. I know there is a later version, but I am a little paranoid to flash the Bios concerned I may Brick it.
I am experiencing random screen freezing and I am not sure why. I believe I have the latest drivers for all hardware.
I am at my wits end having had this problem for a month now. I am not to tech savvy to be honest. What I am thinking is my windows should have been installed in UEFI mode ( I am thinking this only because I am running out of things to try). Do I have to do a clean install to accomplish that and if doing so is that likely to solve my problem? Most of the freezes happen when I am working on the desktop with more than one program open (but not always) but quite often it involves playing a video.
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Dec 21, 2013
My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:
pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv
I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.
The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.
One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)
All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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Aug 8, 2014
I recently built a PC after years of owning Macs. In general it has gone very smoothly, but I'm now running into an issue where Windows Explorer will freeze. This will go on for minutes at a time, and (generally) then resume functionality after what appears to be it restarting itself.
During this time I cannot get to the task manager, but other apps not using Windows Explorer work just fine.
Here's the details:
Source
Windows Explorer
Summary
Stopped responding and was closed
Date
8/8/2014 12:40 PM
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:C:Windowsexplorer.exe
[Code] .....
It has happened multiple times within the past couple days and I am relying on this machine for work.
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Nov 7, 2012
I just recently performed a Clean install of Windows 8 Pro on my older HP a1210n. I also added a nvidia gt520 graphics card shortly after installing windows 8.
Everything was running great, no issues until I downloaded Zune (Use for Windows Phone 7). Shortly after launching Zune and navigating through screens the PC just froze (no messages, no errors). My only option was a hard boot. No messages or errors on re-boot. I tried uninstalling Zune and reinstalling and the same thing happened. Also, it was random when occurred. I also ended up doing a new Install of Windows 8 since I had added my video card after installing Windows 8. At this point, it seemed to be a fix, no crashes.
I then installed Media Center and began to experience the same issue, just random hanging requiring hard boot. I did check troubleshooting and found that the Media Center was corrupt?? So, I followed the procedure of turning off the Media Center feature and then after re-start, turning on the feature. It seemed to work, but it hadn't.
I would imagine it has to do with my video card, right? Otherwise, my pc with Windows 8 (Which I think is great so far!) has been working fine.
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Aug 25, 2014
By hanging i mean all programs stop responding however videos, file transfers and things that are already going on (anti virus scan, etc) still go on. I have to force shut down my computer (hold the power button).
This happens about 10-20 mins after starting up my computer.
PS I ran all kinds of anti malware, anti adware, anti virus, anti autoexec, anti phising, and more. Something weird i noticed is that something (a program i assume) always tries to put off my auto updates but winpatrol detects it and i never allow it to make those changes.
Malwarebytes found 5, but by the time it found those 5, ALL programs were hung up including malwarebytes. Spywareterminator found 11, same problem, it got hung up.
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Nov 10, 2012
I downloaded Windows 8 the next day after it's release.It worked well for a week, but then soon after, every time I would connect my adapter to charge my laptop, it would hang. It works just fine without the adapter. I tried connecting another adapter and it would still hang.
For now I have downgraded back to windows 7. What could be the reason? I wanna upgrade as soon as I can !!
Some one told me to update the graphics card driver. My config is 4gb RAM, 1 GB nVidia graphic card Intel i5 processor...
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Jan 28, 2014
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
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Jun 13, 2014
Today I've tried doing a Chkdsk scan on my primary drive. Through the console, I entered this line to start the process on a re-boot 'chkdsk /f /r c:'.
I afterwards left it to do it's work for the next 1 and half hours '6:40-8:10pm', during this time I went to check on the progress of the scan and what I saw was that it was only '10%' into completion, this confused me greatly as previous computers that I have owned would atleast be around 70, or 80% percent completed, so not knowing what to do, I did a cold-boot.
From what I can tell, no visible damage has afflicted said the drive I did the chkdsk scan process on, but I would still very much like to know why my scan is hanging.
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Nov 10, 2013
I just got a brand new Lenovo ThinkPad T440p on Friday and to my surprise it came loaded with Windows 8 and not Windows 8.1. I've been struggling to upgrade to Windows 8.1, initially getting a BSOD during the install. Now I've gotten past the install and am always getting it to get suck at the Log in screen with the "Please Wait" message. Eventually it will lock up and get a BSOD "driver power state failure" message.
I have the latest video card drivers, latest wifi drivers, latest power management drivers. Everything updated from the Lenovo website and Windows Update site.
I am posting this message from Safe Mode and it's been the only way I've been able to get on it since upgrading to 8.1.
I've tried to isolate what could be the culprit driver, but have been unable to do so, so I've attached my SF Diagnostics zip file. I've run SFC /Scannow and it found no errors. I had absolutely no problems at all when I was running Windows 8, so I don't suspect any type of hardware issue.
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Jun 5, 2014
I have an Acer Aspire E1-571 laptop with a 750 GB HDD partitioned in the following ways:
Recovery partition - 400MB
Recovery partition - 450MB
Recovery partition - 20GB
EFI System partition - 300MB
C: (boot, page file, crash dump, primary partition) NTFS - 338.07GB (31% free)
D: Data (primary partition) NTFS - 339.32GB (100% free)
My laptop keeps hanging, which I think could be due to the C: drive being so full. Sometimes it will hang with only a couple of tabs open in Firefox, and it has been known to hang on start up - though this is rare and hasn't happened for a while.
Task manager keeps saying 100% disk is being used (which leads me to wonder if it is to due with the free disk space in C: ) - and sometimes even task manager can hang. I have been wondering if utilising the D: partition could alleviate this problem.
I'm currently rewriting this on my phone due to the laptop hanging again. Since my HDD is partitioned into 3 recovery partitions, what is my D: Data for?
Can I merge it with my C: without adversely affecting my laptop?
Can I otherwise use my D: to store files safely?
Since it takes up almost half of my 750GB HDD space, I would find it odd if I was unable to utilise it and to find that it was also full of hidden recovery information. When someone (PC World) says they'll sell you a laptop with 750GB HDD space, they actually mean that they'll sell you one with less than half this free disk space?
The constant hanging has gone past infuriating and I would love to get it sorted - though even if it has nothing to do with freeing up space on the C: drive, I'd still love to know what this D: is for and if it can be used.
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Mar 12, 2014
Have attached the SF diagnostic zip.
My system is Windows 8.1, Samsung notebook, i7, 8gb RAM and 1tb hard-drive.
I updated the Intel Rapid Storage Driver but no improvement in situation of BSOD on waking up from sleep. Basically, the screen/desktop is visible and I can move the cursor and try to double click on programs, before getting the BSOD (collecting errors and restarting) screen.
I always do 'full shutdowns' /have disabled fast startup. Have also disabled some startup apps such as google updater and a couple others but the laptop is still taking around 3 minutes to boot with no HDD light activity for a couple of minutes (is this normal when fast startup is disabled???). Shut downs /entering sleep mode are swift.
On another note, Synaptics driver isn't installing and I was told that would work (for some reason) but that may not be relevant.
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Feb 16, 2014
Also I am experiencing slower start up when turning on my laptop. My Windows 8 msi laptop used to open in just a matter of seconds but now it takes 1 minute or two to load.
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May 13, 2014
Can't Install Windows 8.1 in my Dell Inspiron N5110. After completing the installation a black screen will come and system will hang.
I've tried several times reinstalling but, same result.
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Dec 9, 2012
I installed W8 successfully about a month ago and all went well. The only recent change I have made is to install Startmenu8 to get a more normal Windows look. Last weekend my computer screen went dark blue and the mouse seemed not to function. I changed batteries and rebooted. However all I got was my desktop with no task bar and no icons. The programmes showed up along the bottom but would not open maximised so I couldn't use them. I have run the diagnostics on F12 at start up. All was ok according to that. I wanted to restore to a previous point so I managed to boot from my CD drive with the recovery disk (W8 version) but it said that both my restore point and image wouldn't work. I therefore tried to do a clean install of W8 but that wouldn't work. It just hung after several hours. I tried the same with W7 but with the same result.
My machine came with Vista so I installed that from the Dell recovery disk. This worked. I then tried to upgrade to W7 SP1 (an upgrade which would never install back in the day) from a CD I downloaded off the Windows website. That went on all night with the machine interminably rebooting. Still hung this morning. So I reinstalled Vista as above (clean) and tried to install W7 from the original upgrade CD. This hung also. The reason I haven't gone straight to W8 is that I think I have an image from a few months ago before I upgraded to 8.
I've just started restoring from a reasonably W7 image in Vista. Cross fingers but it seems to be working. However, I wanted to do a clean install and wonder why neither W7 nor 8 would complete.
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Aug 13, 2014
My computer freezes but task manager doesn't show a spike in resource usage (CPU: 8%, Memory: 38%, Hard Disk 1%, etc). I don't think it's a virus either, but I'm yet to run a scan (I have Windows Defender, which I've heard is actually good in Windows 8). Also, this install is about 2 weeks old, OEM.
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Sep 15, 2014
So I have limited experience in computers. I recently had to download some images for a class and after I did so I noticed that I could no longer right click on any icons or folders without my mouse pointer turning into an hour glass, then my screen going black and restarting.
I've done virus and mal-ware scans and everything came back in the clear. I'm running windows 8 or 8.1 also.
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May 10, 2013
I have a problem with Windows 8 in that it shall Freeze up without warning. I can get a freeze 1 a day sometimes 1 every 2-3 days but i never know to when or why. I have a Acer 5750g aspire laptop 15 core 8gb ram which came with Windows 7 pre-installed. Have had no problems with Windows 7 but ever since i upgraded to Windows cp and now Windows Pro have had this freezing problem. It is so annoying that it always seems to happen when your in the middle of some work or downloading and you lose your work because i am forced to turn of my computer and reboot again!
Do any other Windows 8 users have this problem?
I have tried many things to try and stop this, My drivers are up to date but yet i can still get a freeze.I also have Tune Up Utilities 2013 Mcafee installed so i should not really get any problems.
One thing i have been told to do is goto the msconfig and disable my services under services (by also ticking hide all Microsoft Services) except for Mcafee, This is a lot better but i have had a freeze since but maybe this was because i installed a new program and it showed up under services and i had to untick this.
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Oct 25, 2013
I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
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Jan 31, 2014
I have been having this issue for a week or 2 and I have tried all sorts of fixes. Hard drive tests as fine. I have done a registry edit to add ahci to power management, I have deleted the sata controller and installed generic ahci drivers nothing seems to fix this.
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Jul 15, 2014
my PC, where after a period of normal usage it slows down, losing responsiveness, starts to freeze and eventually crashes. While this happens, I can still see stuff on the screen, I can move my mouse around but nothing really responds to my input. After a minute or two, the PC just crashes (I've only got 1 BSOD so far, see attached).
I've run memtest86+, no errors. SSD toolbox says the drive is healthy. I've also reinstalled Windows 8 on my boot SSD, but the problem persists.
I'm running the following build as per TSG SysInfo:
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 60704 MB, Free - 18340 MB; D: Total - 1012107 MB, Free - 650354 MB; E: Total - 51301 MB, Free - 19711 MB; F: Total - 128798 MB, Free - 18633 MB;
Motherboard: Gigabyte Technology Co., Ltd., PA65-UD3-B3
Antivirus: Windows Defender, Disabled
My list of components:
Crucial M4 64GB 64GB
GeIL Black Dragon GB38GB1333C9DC
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Aug 5, 2013
Recently I've installed a genuine Windows 8 x64 Pro(upgraded from Windows 7 x64 Ult).
It worked fine for around 5-6 weeks, and after that I've installed several features like framenetwork, directx, and a few video games. Then the windows started freezing after around 2-3 minutes, and when I'm restarting the comp it asks for a boot CD(even that that option is disabled in the bios), and I have to totally shut it down in order to turn the comp on again.
I didn't install a motherboard driver(I've got a gigabyte ep43-ds3l and on their website they've got only windows 7 drivers) but the comp works like it's got all the drivers, the only drivers I've installed is the video card driver AMD Radeon HD4870 1GB - the latest version for windows 8. I've tried to use your guide for posting but the windows freezes too fast and it doesn't finish the process (I'm posting from my laptop), maybe I can try it from safe mode or something, I just don't know how to use safe mode on Windows 8.
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Aug 2, 2014
I've been having an issue with system hanging and freezing for minutes at a time for some unknown reason.
Here's a image of what happens:
The system will hang and wont respond to any commands while this is happening, and it does this every few hours.
I have disabled the Superfetch service but to no avail
Specs:
Mobo: MSI Z87-GD65 Gaming
PSU: OCZ ZX Series 850W 80+ GOLD
GPU: NVIDIA EVGA GeForce GTX 670 FTW
CPU: Intel Core i7 4770k
CPU Cooler: Stock i7 cooler
Case: Corsair 600T Special Edition White Graphite Series
RAM: Corsair Vengeance 16GB DDR3 1600mhz
Hard drive: 2TB Seagate Barracuda 7200RPM
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