Updates :: Shutdown Hanging On Installing Update 3 Of 4
Jan 28, 2014
Today I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
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Apr 17, 2014
Version: 8.1, 8.1.1 ... When updates from windows-updated are installed (which requires reboot), the "Restart now" button appears after installation. However, I decided not to restart at that time. After completing my job I shutdown by right click on start icon -> Shutdown or sign out -> Shutdown. I started my laptop the next day and checked for updates, I still see the same page where "Restart now" option is shown. With this, you cannot further check for updates.
The shutdown from start-icon is not recognized as "restart". I also checked the update history. The updates installed the other day were shown as "Pending restart".
This is happening for quite sometime. Technically shutdown and start is to be considered as restart. When shutdown from start-icon is selected, what exactly happens? Is it not shutting the PC completely?
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Dec 26, 2013
I would like to stop a specific update from installing, but am having trouble doing that. I can stop all updates from being downloaded by making a registry alteration, but this keeps me from downloading any updates.
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Jun 28, 2013
When I download some windows 8 updates - not store updates - and restart the PC. After windows boots to desktop it shows me that they are all installed, but after a few minutes they come back as uninstalled and when I install them again the problem continues. What should i do?
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Jun 11, 2014
I just bought my computer 2 weeks ago .. I filled in my specs and also uploaded my system info information as an attachment. Last night, I tried to download the windows 8.1 update. I let it run over night, but this morning when I woke, I had a blue screen that said windows could not fix my problem .. and gave me options to try. I ended up having to wipe my computer to factory conditions. After the restore .. the only thing I installed before downloading updates was my driver for my NVIDIA Geforce750 Ti card, and my wireless network adapter ..
I then downloaded 91 updates .. all failed .. and didn't install .. error 800F0922.
sfc /scannow .. got to 51% .. then ..
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windirlogscbscbs.log. For example C:windowslogscbscbs.log. Note that logging is currently not supported in offline servicing scenarios.
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Feb 22, 2014
My new HP ultrabook was doing updates ... And it came up with the screen saying Failure installing updates reverting changes do not power off however its been saying this for 4 hours and i can not get out of this i even attempted to power it off and upon powering it on it comes straight back to this screen!
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Oct 6, 2013
It seems that Windows 8 will only install some updates after a restart. No surprises here. However, since the Windows 8 "user" shutdown is not a real shutdown, but a hibernation (hence it will not be followed by a restart, and will not install updates), Windows 8 forces us to an extra restart/reboot. Is there a a way to simulate the logical behaviour of all previous Windows editions? That is, when updates that require a restart are installed, if the user shuts down, the updates get installed and the pc shuts down...Currently, my only away around this, is to select restart, wait... then enter the BIOS and turn off the pc there... Not intuitive.
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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Oct 20, 2013
Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.
Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before.
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Jul 13, 2013
I have a windows 7 home premium retail license and upgraded to windows 8 pro x64 using promotion discount. Now I want to use some 16 bit applications that won't work with windows 8 x64. So I want to install either windows 7 or windows 8 32 bits on another partition along with windows 8 x64. Would it be legal ?
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Sep 15, 2014
I set up windows to automatically install updates, and I don't want to change that.
When I'm in a hurry to restart or shutdown my PC and I only see "Shut down installing updates" and "Restart installing updates", is there some way to do it bypassing the update?
I've tried command line: shutdown /s but it doesn't work (it updates before shutting down).
Likewise, Alt+F4 (from the desktop) only offers shutting down or restarting and updating.
Neiter logging out and then choosing to shut down (your only choice is also to update and shutdown/restart).
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Jan 3, 2014
About couple hours ago I decided to install updates on my Windows 8 desktop. I had about 12 or so. Can't remember which ones now. My update settings are to notify me of the updates but not to install them. So I manually clicked, yes, install. Then after a little while the updates window showed up in red telling me that some updates did not install. So I decided to reboot the desktop to clear it up...
The desktop now hangs up on this very screen: (New windows logo and a spinning thing)
That spinning thing keeps spinning, no matter how long I let it run like this. The HDD light first blinks but then about half a minute in, it stops doing so. I believe that the fan inside spins audibly louder too.
OK, so if I reboot by holding down the power button for a few seconds, it begins rebooting again. For the second time it showed something like "Automatic repair" or something. (I need to say that my solid state drives have Bit locker set up on them.) So after entering the bit locker keys I was presented with an option to do repairs. Since I didn't feel like I needed to do system restore I declined and chose to keep booting into Windows.... again nothing.
So I repeated the process above, but this time it did not offer me to do system restore and instead, it showed something in the tune of "Repair windows". So I chose it, and it then showed this window:
Now I tried it two times already, and no matter what I choose, it hangs up just like I showed on the screenshot above -- with that white border around whatever I choose... How do I get my desktop back?
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Mar 4, 2014
I have a Windows 8.1 which I upgraded from my purchased W-8.
Decided to order the Windows 8.1 Media Center Pack. Ordered online and installed.
Got Windows Activation screen saying Windows can't activate right now. Try activating later. If that doesn't work, contact support.
The Current product key is the new one I just received.
Entering my old W-8 key doesn't work.
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Jan 2, 2014
I have Windows 8. Received a Toshiba Satellite p875 last year for Christmas. Recently when I shut down my laptop it goes into "installing update" mode, only it does not install anything. It will stay in this mode for hours or until I physically shut it off.
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Jul 15, 2014
My Windows 8 Update didn't install yesterday & now seems stuck on 'preparing to install',
maybe the same problem it had when trying the free update to 8.1 that didn't work,
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May 15, 2014
Win 8.1
Every time after a major automatic update through Windows Updater, after rebooting, the computer starts the same process as the last steps when you install a fresh version of Windows 8, that is, you see the multicolor screens one after the other with the message that it's installing your apps, then don't turn off the computer etc. After the sequence is over, I'm taken to a blank screen and I have to log out and in to my profile. It seems, that after the update I'm being logged out.
I only have one user with the computer and I turned off the guest account. Also and It may be related,Can't create a new user account. I created a new user account with administrator privileges as usual, but the new account does not show when I log off and then in or try change accounts. It also isn't listed on the upper right corner of the start page.
Basically even though I see it in other accounts, I can't switch to it. I turned on Guest Account and also I can't choose it.
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Apr 29, 2014
I windows 8.1 installed an update on its own and when it restarted I can see only a black screen with a cursor flashin time to time, and I get black screen in safe mode as well ..here is what a tried and didn't work :
-safe mode(giving black screen too)
-Restore point(saying impossible to restore)
-fix with a windows 8 cd (some error )
-running cmd through the recovery tools and tried different commands but nothing worked (sfc/scannow, bcdedit /delete value safeboot)
-run through vga card too but same probleme,
My pc is hp probook 470 with switchable graphic cards intel 4000 and amd hd 8750
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Jun 1, 2014
I bought an upgrade version of 8.1 Pro from my university, so I need to have an os installed before upgrading. However, I want to install it on my new PC, which means I have to install Win7 before upgrading. I wanted to know if I can install win7 and immediately install the upgrade, or is it better to go to windows update and install all the updates before upgrading?
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Apr 13, 2014
My brother just emailed me, he's just installed update 1 from Windows Update correctly and it's rebooted to a black screen and cursor only - nothing works, safe mode is no different - can't open CMD or Task manager
Can't seem to get Advanced options > System restore, PC keeps only giving F8 safemode options, none of them work
He doesn't have any 8.1 Media either. How to get him back into Windows ?
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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May 8, 2012
Windows 8 itself is updating fine using Windows Update. However, it doesn't provide updates for Office and other MS products. Where it says in the WU dialog box "You receive updates for:" it indicates "Windows Only." Going into Windows Update settings does not offer the "Microsoft Update" option that is available in windows 7. The link to "find out more" about updating other MS products takes me to this very unuseful page: [URL]
I know from seeing others' screen shots in this forum that updating for other Microsoft products is not disabled in Windows 8. How do I update Office (I know there are new sucurity updates for Office that were released today and I'd like to have them!)?
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Jun 17, 2014
My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running,the dialogue does appear, but before it is properly displayed it vanishes.
Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
Unfortunately we did not have the wits to set restore points Interestingly the other account (not administrator) is working without problem.
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Apr 8, 2014
I'm trying to install the new update
It says
Downloading 1 update (0kb), 0% complete
What do I do?
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May 17, 2014
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
I am using windows 8 SL (Single Language) x64.
I want to update it to windows 8.1 (offline / stand-alone)
how can i do it ??
i already downloaded these much files(see img) from officially released by microsoft from (Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center)
i am try to install it in following sequence:
1. KB2919442
2. KB2939087
3. KB2919355
4. KB2932046
5. KB2938439
6. KB2937592
but for all updates, i am getting this error (see img) :
why am i getting this error ?
how can i solve it ??
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
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May 11, 2014
Ever since upgrading to Windows 8.1 I haven't been able to change my update settings. The drop-down is greyed out and can't be clicked on. Above the drop down it says "Some settings are managed by your system administrator"
I've deleted my user account and created a new one, but the problem remains. I've unlocked the Administrator account, but even through that account the settings can't be changed. I'm not in a homegroup, as I've heard this could solve the problem and I've disconnected and reconnected my Microsoft account to my User Account to no avail.
Windows keeps updating and I don't have the bandwidth to continue this way.
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Jun 26, 2014
Today I noticed that I could not access the Internet on my Toshiba laptop. It is not the computer I use everyday, so I did not need to get on the 'Net. The last thing I remember doing was Using the Shutdown and install updates command.
To remedy I had to use a Restore point. I used the one for May before the updates. Now there is no problem.
I use Chrome exclusively.
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Jan 2, 2014
I have an HP that I cannot get to activate. I did a clean install and my login is an admin. I deselected installing Norton's during the reset but it was there when I booted up so I removed it with the Norton's removal tool. I tried activating by using the "Windows activation" from the search button and then tried by using an elevated command prompt of "slui.exe 4" but both ways gave me a 0xc0000022 error.
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