Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.
Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before.
I was running Windows 7 home premium on my pc on a 2TB hdd, and it was running fine, I had a 500GB as a separate hdd aswell, attached at the time. So I installed windows 8 on the 500GB hdd, activated it, tried to restart, I restarts, but now in both windows 8 and 7, I am having trouble:
In windows 8:
Press shutdown, it does nothing, press restart, it restarts, press sleep, it restarts.
In windows 7:
press shutdown, it restarts, press restart, it restarts, press sleep, it restarts.
What must I do?
Something changed in the last week or so that has caused the system to sometimes not automatically go to sleep and when it does not go to sleep after the selected time it won't shutdown either. When this happens and I try to shutdown the system it shuts down but then immediately reboots on it's own. This has only happened two or three times in the last week but I never had this issue until recently! It appears like I can either turn off the power via the power supply and restart to make the problem go away or if I manually put it to sleep and wake up it will power down - at least that is what worked the last time this happened. I did install update KB2962409 around the time the problem appeared?
View 5 Replies View RelatedWindows 8.1(full fresh install) will not go to sleep/shut down etc. This has been happening since I installed 8.1 a few weeks back. It works/worked fine in Windows 7 and windows 8.0 till this install. I have narrowed it down to the Ethernet Chipset ( on board Realtec RTL8110 SC )
All the settings in the device manager the powercfg commands etc etc. Disabling in device manager does not work either ...
Then today I have found out that when you take the Ethernet Cable out of the computer............it goes to sleep. Why did I not try this before? ? ? When I remove the cable from the router, it stays awake when plugged in at the computer end.
Once asleep it stays that way and if I get it to sleep by other means - PWR ButtonSleep Option in W 8.1, it stays sleeping.
I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.
In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.
I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. Hibernation is not working properly on my system. At least with "Fast Startup" disabled, I can actually shut the machine down. It's a pity though because I really liked Fast Startup's performance.
I've tried installing the authentic manufacturer drivers for my chipset (Intel 975 / ICH7 series), onboard LAN adapters and so forth in case the generic Microsoft drivers were at fault. The specific driver installation seemed to work fine but my problem remains.
Full system specs are in my profile, but it's kind of an old box I put together in late 2006. Core components of possible relevance to this issue are an Asus P5W DH Deluxe motherboard and Seasonic S12 600W power supply. The motherboard is running the very latest BIOS revision (3002). My Windows 8 installation was an in-place upgrade of my previous Windows 7 installation; everything seems to be working fine except for the weird power stuff.
Here's one other thing I should note, which concerns me somewhat as it is related by definition. In the P5W DH Deluxe's BIOS, there is an "ACPI 2.0 Support" option which defaults to "Disabled". Back when I built the machine I left it alone so it has been disabled this whole time. During my troubleshooting of these issues earlier tonight, I decided to try switching it to "Enabled" to see if it would have any effect. It has not fixed the issues at all, but it does make me wonder. Is there any way to tell whether Windows 8 has correctly identified the system as being ACPI 2.0 compliant? I think I remember in the old days WinXP used to have to be completely reinstalled when that switch was flipped.
Additionally, and much to my consternation, I can no longer use Wake On LAN. I've actually fixed the WoL issue. I had to go into Device Manager, find my network adapter and get the properties of it -- then, on the Advanced tab, find the property called "Wake From Shutdown" and set it to "On". This must have been either a new property in the Windows 8 driver for my network adapter, or was reset back to Off for some reason when I did the Win7 -> Windows 8 upgrade.
I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).
View 9 Replies View RelatedAny magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.
Any option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan.
It's an Asus G75VW-BBK5 I got in November of 2012 (refurbished) running Windows 8.1 x64.
It always plays coy with shutting down/sleeping. Whether I am closing the lid, shutting down/sleeping from the menu/tapping the power button, it will always log off, give me the message that it is restarting/sleeping/shuttingdown in the center of the screen for a few seconds, turn off the screen, and then continue to run, such that if I tap a key or use the touchpad, it will instantly turn on the screen and give me a logon prompt as if I had never turned it off (but only logged off).
The only way to shut it down is to hold the powerbutton for a few seconds or remove the battery while it is unplugged.
Other than this, I can't complain of any outstanding issues.
I have attached the diagnostics usually requested for a BSOD troubleshoot.
If I remember correctly, you can ignore the dump file. That was from a BSOD caused by the secondary SSD being jarred loose when I wasn't gentle enough with it.
Other than this issue, there is no problem this laptop. I have, of course, run powercfg -requests to see if any processes were causing it. Nothing showed up.
How to get it to start shutting down/sleeping properly? I'm getting tired of finding it still running in my backpack an hour or two after I packed up. Sometimes I will only know that something is wrong when the backpack is hot or when I see it show up in my list of active computers on Teamviewer when I am using a different computer.
I started to notice a change with the clock every now and then. I finally concluded that the clock does not change during sleep, restart, or shutdown.
My computer goes to sleep often, and when it wakes up from sleep, the time is the same as when it was prior to sleeping, not synchronizing to the correct time after waking up.
I've done some research and I fell onto the official Windows thread where they explained the use of third-party-utility will cause this problem.
The big problem here is that I don't have the single clue which ones. I tried uninstalling some, not sure if I left any utilities out. The utilities I've used are the general ones for visual styles and themes.
I'm running Windows 8.1.
Does Windows 8 have a waking from sleep or shutdown chimes or sounds? When it shuts down or wakes from sleep I get no sound. When I connect removable drives or play videos I get sound.
View 5 Replies View RelatedI have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".
View 3 Replies View RelatedToday I received a prompt to install 4 important updates. These seemed to download OK (total 32MB). I don't know what exactly was included in these updates, I just clicked on Install and carried on with other tasks and operations.
After a little while I got the usual prompt to restart my computer to finish installing updates. I did this, the shutting down message appeared followed by 'Keep your PC plugged in until this is done. Installing update 3 of 4'.
This was at 1536GMT. It's now 2223GMT in my timezone and I've still got thie same message displayed with no sign of any further progress. Should I disconnect the main power supply regardless of the message, or is there another step to take? I vaguely recall this happening when I had Vista, which I eventually abandoned.
Version: 8.1, 8.1.1 ... When updates from windows-updated are installed (which requires reboot), the "Restart now" button appears after installation. However, I decided not to restart at that time. After completing my job I shutdown by right click on start icon -> Shutdown or sign out -> Shutdown. I started my laptop the next day and checked for updates, I still see the same page where "Restart now" option is shown. With this, you cannot further check for updates.
The shutdown from start-icon is not recognized as "restart". I also checked the update history. The updates installed the other day were shown as "Pending restart".
This is happening for quite sometime. Technically shutdown and start is to be considered as restart. When shutdown from start-icon is selected, what exactly happens? Is it not shutting the PC completely?
When I click on the shutdown button does not turn off system! why?
View 9 Replies View RelatedMy System is not getting shut down. When i click Shut down it will get restarted after few minutes. no external storage is been detecting by the pc like hdd ,pendrives etc.and also i cant even reset the pc.. for more than 1 hour i sit still.. it just shows the below pic.
View 7 Replies View RelatedI own an Acer Predator gaming PC, and specifically, it has an American Megatrends UEFI BIOS which is presumably modded my Acer.
In the advanced settings, both ''System Shutdown Temp'' and ''CPU Shutdown Temp'' are off by default.
So as the overly cautious-verging-on-paranoid when it comes to melting circuit boards, I turned both on> Strangely it didn't let me customise the temps for system shut down (I know my Haswell chip for instance has safe operating temps well above 85c)
So, after switching both on, I ran a Prime95 torture test - I was monitoring my temps, and after about 3 or 4 minutes my CPU & Motherboard temps hit 72c. My system then shutdown. I turned off those BIOS settings as it seemed pointless for a system to shutdown at 72c. I can't specify the values for shutdown, it just goes with the lowest common denominator?
My last question is; if I leave these BIOS Settings off, will my Haswell chip/system shut itself down if the temps get too high anyway?
For the past few days my laptop, a Windows 8 Samsung model with Intel core i5, has been acting up for the first time since I purchased it last year. I've been away on vacation for three weeks, and have not used it during that period, so when I returned the system naturally installed itself with new updates. But ever since then, my audio driver has not worked whenever I initially booted the computer (i.e. there is no sound); interestingly, YouTube videos also refuse to load. It is only when I restart the computer, or disable then enable the driver manually, that things return to normal. Or, at least, somewhat.
For when I try to shutdown the system, the computer hangs and just doesn't shutdown. It seemingly performs the processes required for it, the screen darkens, but the system does not power off. The first time I had to manually turn off the power, but last night I simply let it continue with the hope that it would shutdown eventually. It did... but only because my laptop battery ran out.
Before System Restore recommended, I tried that route already. No matter which restore point I used, the system told me that each restore was unsuccessful due to the possibility that my C drive was corrupt. I don't know if that's the case - certainly something is wrong - but I'm at a loss as to exactly what to do.
By chance, in Windows 8, there are some registry keys and entries that allow to customize the winlogon process during the logoff of the users sessions and during the system restart or shutdown?
View 3 Replies View RelatedI have an ASUS laptop (N53Jq, i7, GT425M, 8GB) with Windows 8.1, with update. It's being used like a desktop computer, with the lid closed connected to a monitor through HDMI and with mouse and keyboard. I have the Power4Gear Hybrid driver, to set the high performance mode in my PC, but after awhile it still goes into sleep mode (like 1 or 2 minutes). It's really weird, I checked every setting (on the driver app and control panel) and sleep mode is off everywhere.
View 4 Replies View RelatedThe following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
4) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
5) enter Boot screen
6) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
When going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
Tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
I am facing a BSOD every time my new ASUS laptop running Windows 8.1 goes to Sleep and I try to wake it up. The BSOD displays the error message Driver_Power_State_Failure. I have attached the files from the SF diagnostic tool.
View 1 Replies View RelatedI've been having 3 different BSODs the last while. SYSTEM_SERVICE_EXCEPTION, KERNEL_DATA_INPAGE_ERROR, and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The bug check codes are 0x1000007e or 0x0000003b for the system_service_exception.
My laptop is running windows 8.1, it is an Asus G46vw. I've updated my video drivers, both intel and nvidia. I've updated other drivers that i can find updates for. I've run memtest 86+ 5.01 on both sticks of ram individually, and they both pass multiple passes. I've also updated my Intel SSD to the newest firmware.
The crashes happen when the computer is waking up from both sleep and hibernate. They have been more frequent lately (4 crashes the last 9 days). I've attached the files from sf diagnostic tool.
BSOD when waking system from sleep or hibernate.......
View 2 Replies View Related"Your PC ran into a problem...and needs to restart"..... then it reboots immediately.
...this happens when I watch online youtube videos for my classes using chrome.
My system font size in Windows 8.1 decreased after the update. I had to go into Display settings and manually increase the size of the font in each category from 9 to 10.
Unfortunately, I don't know what the default size was before. I just know that after the update my system fonts appeared visibly smaller.
Not knowing it would cause problems for me later, I setup a home built computer with a symbolic link for the Users folder from my SSD drive (system drive C) to Drive D. When I found I couldn't update to Windows 8.1 I did some research and discovered I should not have used this method for moving the Users folder and I need to move it back first in order to update.
After doing some research, I decided to follow the knowledge base article found at [URL] .... as my guide to move it back to the system drive. I have started this process and I'm part way through but I have encountered a problem that I can't figure out how to solve.
I booted into safe mode with a command prompt and deleted the symbolic link on my C drive. I followed the instructions in the article to use robocopy to copy the Users folder from my D drive to my system drive but it fails because some system files (like ntuser.dat) can't be copied (presumably because they contain the system info for the account I'm logged into so I am locked out).
I'm not really sure how to get around this and I don't think I'd be able to reboot and get into my system right now unless maybe I recreate the symbolic link from the system drive to d:users.
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
View 2 Replies View RelatedI have a Windows 8.1 Update 1 ISO and would like to use it to perform a clean install on a system which supports UEFI Secure Boot but has no optical drive. What would be the best way to approach this?
WIMBoot would be nice to have as well, if there's a way to do it without making things too complicated.
When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.
However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
Windows 8.1 tutorial for using Task Scheduler to configure an Automatic Shutdown after a user defined amount of idle time. I can't seem to find one...or is it not possible...or is there another way to skin this cat.
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