Windows 8.1 Refuses To Sleep / Shutdown
Jul 14, 2013
Windows 8.1(full fresh install) will not go to sleep/shut down etc. This has been happening since I installed 8.1 a few weeks back. It works/worked fine in Windows 7 and windows 8.0 till this install. I have narrowed it down to the Ethernet Chipset ( on board Realtec RTL8110 SC )
All the settings in the device manager the powercfg commands etc etc. Disabling in device manager does not work either ...
Then today I have found out that when you take the Ethernet Cable out of the computer............it goes to sleep. Why did I not try this before? ? ? When I remove the cable from the router, it stays awake when plugged in at the computer end.
Once asleep it stays that way and if I get it to sleep by other means - PWR ButtonSleep Option in W 8.1, it stays sleeping.
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Jun 29, 2014
Something changed in the last week or so that has caused the system to sometimes not automatically go to sleep and when it does not go to sleep after the selected time it won't shutdown either. When this happens and I try to shutdown the system it shuts down but then immediately reboots on it's own. This has only happened two or three times in the last week but I never had this issue until recently! It appears like I can either turn off the power via the power supply and restart to make the problem go away or if I manually put it to sleep and wake up it will power down - at least that is what worked the last time this happened. I did install update KB2962409 around the time the problem appeared?
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Mar 17, 2013
I upgraded from Windows 7 (64-Bit) to 8 (64-Bit). When I had 7 it took about 10 seconds to boot, but now it can take anywhere from 2-5 mins, also it doesn't shutdown (I have to hold down the power button) and it never sleeps (the screen goes off but the laptop remains running).
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Jan 15, 2013
Any magic keystroke combination for "Sleep" or is there anyway to create one? I know about Win+I then Power then Sleep.
Any option to stop scheduled tasks or other triggers that "Wake" your computer from sleep? I find my computer running in the morning after putting it to sleep at the end of the previous evening! I have reviewed all 41 scheduled tasks created by Windows and installed applications and "apps" and found none that have the Wake Computer check box checked. What's annoying is the fact that once woken the computer does not go back to sleep again! I am using the supplied balanced Power plan.
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Jan 3, 2014
I started to notice a change with the clock every now and then. I finally concluded that the clock does not change during sleep, restart, or shutdown.
My computer goes to sleep often, and when it wakes up from sleep, the time is the same as when it was prior to sleeping, not synchronizing to the correct time after waking up.
I've done some research and I fell onto the official Windows thread where they explained the use of third-party-utility will cause this problem.
The big problem here is that I don't have the single clue which ones. I tried uninstalling some, not sure if I left any utilities out. The utilities I've used are the general ones for visual styles and themes.
I'm running Windows 8.1.
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Mar 13, 2012
Does Windows 8 have a waking from sleep or shutdown chimes or sounds? When it shuts down or wakes from sleep I get no sound. When I connect removable drives or play videos I get sound.
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Jan 1, 2013
I was running Windows 7 home premium on my pc on a 2TB hdd, and it was running fine, I had a 500GB as a separate hdd aswell, attached at the time. So I installed windows 8 on the 500GB hdd, activated it, tried to restart, I restarts, but now in both windows 8 and 7, I am having trouble:
In windows 8:
Press shutdown, it does nothing, press restart, it restarts, press sleep, it restarts.
In windows 7:
press shutdown, it restarts, press restart, it restarts, press sleep, it restarts.
What must I do?
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Oct 20, 2013
Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.
Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before.
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Aug 26, 2012
I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.
In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.
I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. Hibernation is not working properly on my system. At least with "Fast Startup" disabled, I can actually shut the machine down. It's a pity though because I really liked Fast Startup's performance.
I've tried installing the authentic manufacturer drivers for my chipset (Intel 975 / ICH7 series), onboard LAN adapters and so forth in case the generic Microsoft drivers were at fault. The specific driver installation seemed to work fine but my problem remains.
Full system specs are in my profile, but it's kind of an old box I put together in late 2006. Core components of possible relevance to this issue are an Asus P5W DH Deluxe motherboard and Seasonic S12 600W power supply. The motherboard is running the very latest BIOS revision (3002). My Windows 8 installation was an in-place upgrade of my previous Windows 7 installation; everything seems to be working fine except for the weird power stuff.
Here's one other thing I should note, which concerns me somewhat as it is related by definition. In the P5W DH Deluxe's BIOS, there is an "ACPI 2.0 Support" option which defaults to "Disabled". Back when I built the machine I left it alone so it has been disabled this whole time. During my troubleshooting of these issues earlier tonight, I decided to try switching it to "Enabled" to see if it would have any effect. It has not fixed the issues at all, but it does make me wonder. Is there any way to tell whether Windows 8 has correctly identified the system as being ACPI 2.0 compliant? I think I remember in the old days WinXP used to have to be completely reinstalled when that switch was flipped.
Additionally, and much to my consternation, I can no longer use Wake On LAN. I've actually fixed the WoL issue. I had to go into Device Manager, find my network adapter and get the properties of it -- then, on the Advanced tab, find the property called "Wake From Shutdown" and set it to "On". This must have been either a new property in the Windows 8 driver for my network adapter, or was reset back to Off for some reason when I did the Win7 -> Windows 8 upgrade.
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Apr 8, 2014
It's an Asus G75VW-BBK5 I got in November of 2012 (refurbished) running Windows 8.1 x64.
It always plays coy with shutting down/sleeping. Whether I am closing the lid, shutting down/sleeping from the menu/tapping the power button, it will always log off, give me the message that it is restarting/sleeping/shuttingdown in the center of the screen for a few seconds, turn off the screen, and then continue to run, such that if I tap a key or use the touchpad, it will instantly turn on the screen and give me a logon prompt as if I had never turned it off (but only logged off).
The only way to shut it down is to hold the powerbutton for a few seconds or remove the battery while it is unplugged.
Other than this, I can't complain of any outstanding issues.
I have attached the diagnostics usually requested for a BSOD troubleshoot.
If I remember correctly, you can ignore the dump file. That was from a BSOD caused by the secondary SSD being jarred loose when I wasn't gentle enough with it.
Other than this issue, there is no problem this laptop. I have, of course, run powercfg -requests to see if any processes were causing it. Nothing showed up.
How to get it to start shutting down/sleeping properly? I'm getting tired of finding it still running in my backpack an hour or two after I packed up. Sometimes I will only know that something is wrong when the backpack is hot or when I see it show up in my list of active computers on Teamviewer when I am using a different computer.
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Jul 21, 2014
I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".
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Feb 18, 2014
Windows 8.1 refuses to sleep" thread, I'm trying to configure my computer so that it never sleeps, hibernates, or shuts down unless I specifically ask it to - or if it's so starved for energy that shutting down is the only way to ensure that nothing gets damaged. The machine is never unplugged, so it should never have any reason to shut down, short of a power failure. I've had problems with this intermittently since I got this computer, and I thought I had it fixed, but last week the problem started again. The attached file is a full transcript of the Power Options Control Panel; as you can tell by how long I spent making this transcript, I've been trying to track this down for quite a while. Power Panel (8.1).txt
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Nov 20, 2013
I bought a new Dell 5 weeks ago (my old one of 9 years died) sadly it came with Wiin 8 installed? I wish I hadn't? The accounts and Passwords are atrocious. I have been locked out Twice using the same password I have used for 5 years and had used the night before and then had to wait a week for a disc to Reninstall Win 8 Twice It's a Disaster. I have just given up after 5 weeks and the last 3 days straight trying to open the Microsoft Account's that will enable me to use the Apps I had before on my XP3? Skype and any download from thier MS "Store" is a no go' no Account no apps.
It' say's that I can use my dashase@... gmail account then a Password - it has to be a EMail adress not a username? They want me to open a Outlook express or Hot mail account, or I can only have half a bummed out OS system thats the only thing it can be! They asked for all my personal details as well, which I gave and still no account? I believe I have tried at least 30 times to open a MS Account and I cant if I don't then Windows 8.1 is useless to me ???
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Aug 26, 2013
My laptop (Acer Aspire E1-571) refuses to install the Intel VGA driver. I've tried via the Acer Live Updater and manually through the Acer and Intel website. I am assuming this is the cause of the fake dead pixels on my screen, the terrible quality of videos and the reason the screen freezes when playing any video game.
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Oct 31, 2012
I have problem mounting .iso images in Windows 8 Pro.
The error message I was getting was this:
and in powershell I got this:
Essentially the problem is that windows .iso mounting does not like 'sparse' files. I had used Acronis backup to backup my original .iso files and this DOES use sparse files. You can check if a file is 'sparsed' by looking at the files details in properties. The 'P' in the attributes represents a sparse file. See the screenshot below.
The result? When I restored my .iso images I could no longer mount them.
The simplest solution I have found is to just copy the .iso to a new file - this seems to create the new file without the sparse flag set.
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Apr 25, 2014
When I leave my computer after a session, it automatically goes into sleep mode after a period of time and remains that way till I wake it up.
However when I manually put it to sleep ( via shutdown options) , it goes to sleep immediately but for only a while ( a few minutes) then it shows the desktop screen again. If I then leave it alone after it self awake , it goes back to sleep as described above.
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Nov 9, 2011
Running Windows 8 Dev. Preview on a Dell Latitude D610 (1.73Ghz, 2GB). System Hibernates fine (my main mode of powering off) but will not properly shutdown or restart. Every time I hit shutdown/restart it goes to a black screen. I know that it's still running because the power light is still on and the hard drive light flashes just as if it were still in use. I've let it sit for 3 hours in this state and it still refuses to shut down.
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Nov 12, 2012
Windows 8 Pro. My Shutdown button (physical and the one in the operating system) restarts the machine.
1. Make a shortcut
2. RegEdit change the reboot value to 0
3. And checking the main properties of the Shutdown function and removing the "Fast Start" option.
None of them worked. Sometimes my windows is giving me "Light blue" screen where is sad face icon ( ) and said that something went wrong, system need to restart, but that is only sometimes.
When I am trying to shutdown, machine calms down, screens went to black but then, restart happens.
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Oct 8, 2013
Windows 8.1 Enterprise won't shutdown anymore !! I did some research and found the problem in the registry key HKLMSYSTEMCurrentControlSetControlSession Manager .
The key that prevents windows to shutdown is BootExecute value autocheck autochk *
If I delete the key then windows shutdown normally !! I did check all my drives with chkdsk and no problems where found there . How I can fix this without deleting the autocheck key ??
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Jan 25, 2013
In these days somethings strange has append to my new laptop (asus).
I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happens.
Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
Even more I can restart from windows only from some application (like asus update, windows update).
I have no problem in booting, restarting or shout down with linux.
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Dec 12, 2013
I was getting the error in the picture when I shut down Windows 8 after a session.
It seems to have gone with the latest update but worth observing nonetheless.
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May 31, 2014
So what happens is you have the charger plugged in and was indicating it is charging and you start up the machine, it would come up automatic repair for about 10 seconds then shutdown and then after it shuts down the light indicating it's charging turns off.
I assumed it was just low on charge so I left it charging for an hour and I tried again and had gotten the same results so I'm sure it's not a charge fault but rather a software failure somewhere during boot.
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Feb 26, 2013
New Dell XPS 8500 following installation of programs and an attempt at creating a image using the built-in imaging program now fails to restart or shutdown from the start screen. When I attempted to create an image I got a statement that "there is not enough disk space to create the volume shadow copy on the storage location". I had 1.34 TB free on an external drive for an image calculated by Windows as 135.78 GB. After the image attempt the problems started. Today's session with Dell did not solve the problem. Their tech will call to walk me through reinstalling the system to the original state. I hope this is not a common Windows 8 problem.
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Nov 5, 2012
When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts
What could be causing this?
Specs are below,
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Jul 27, 2014
I just bought a sony laptop with windows 8. The side panel power options(shutdown and restart) and alt+f4 are not working to shutdown the laptop. Only holding the hardware power button for 4 seconds is working to shutdown the laptop.
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Sep 3, 2013
Having an issue with windows 8.1 freezing when booting from shutdown?
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Nov 8, 2013
Windows 8 shutdown process and user interface is stupid. It looks like it was designed by someone that belongs in a mental facility in a padded room. I have to logoff first then click on the screen and then click turn off computer. Start button is hidden and have a stupid different screen to bring me to. The only good thing I see with Windows 8 is it boots faster than previous Windows releases. Is there a way to make it work like previous Windows releases without spending more money?
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Oct 23, 2013
Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.
I have found this in the event logger:
"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."
Source: Kernel-Power
I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.
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Jun 1, 2014
When I shut down my computer, I get this thing that a program is preventing shutdown. It doesn't tell what's the name of the program, it only says that "This program is preventing shutdown".
Can any hacker see my webcam or my pictures without putting any malware or virus to my computer and without me doing anything so they can see me?
My computer is HP Pavilion 15 with Windows 8.1.
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Nov 3, 2013
About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.
The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?
After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.
I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"
I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?
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Oct 29, 2012
I'm running into a really annoying issue after upgrading from Windows 7 to Windows 8.
I first noticed it during the initial (clean) install; when the installer tried to reboot, my machine (an acer aspire 4755G) just hung after the initial shutdown. That is, after the screen turns off, the power lights and fans are still running, and the machine itself doesn't restart. (I let it sit for a good 15 minutes, and it still didn't change).
I managed to do a hard reset (power button for 5 seconds) and the install finished, but every shutdown/restart has been like that. Interestingly enough, hibernate works just fine.
I've looked at other solutions where it said to use the "bcdedit /set disabledynamictick yes" command, and that didn't work.
I also turned off the "Fast Boot" option in the power settings menu. That didn't work either. So far, the only option is to do the hard shut down by holding down the power button, but that proves to be horribly inconvenient.
I've also updated all my drivers to the proprietary onces given by Acer, yet this problem still persists! It worked fine on Windows 7, so I'm not sure what went wrong here.
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