Maintenance :: Windows 8.1 Reboots Itself After Shutdown Attempt
Nov 3, 2013
About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.
The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?
After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.
I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"
I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?
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Dec 22, 2013
My computer randomly shutdowns when I use it for a while maybe 2hrs or 3, reboots by itselfs and windows cannot boot back, getting a black screen and nothing happens, So i manually turn it off and turn it on again to make it work. Sometimes it doesn't even want to work, black screen after multiple reboots So i need to syster restore it, sometimes that also doesn't work and i need to reset it completely.
At first i thought it was the new drivers i installed for my nvidea geforce gt640, the 331 version. I heard it was making pcs crash like mine does, so i downgraded the driver to 306 and it works for longer but the crash happened once again after a while, and after a windows 8 reset (deleted everything and reinstalled by itself). So this is a fresh Windows 8 i believe but still does crash.
After the crash that happened tonight, i restarted my pc and realised one of my fan in my pc is going extremely fast at random times but not for long. I went closer to hear which one was doing that and it seems to be the fan on my video card, I also touched my card and its very HOTTTTTT close to burning my hand ".".
My pc has been cleaned yesterday by my step dad, had lots of dust, even in the video cards fan, but now is clean and still overheating. Using a 350W PS which i heard is not really good and that i should upgrade really soon.
CPU Temp is fine, all fans are working properly, I believe my video card is broken or my PS not giving it enough power or something?
The auto reboots are annoying, making me have to restore every time and sometimes reset Windows 8. It seems to only happen when i do lots of stuff at once like mixing via audacity and having x2 perfect world clients up, plus radio streaming live.
PC Specs:
System Information
Time of this report: 12/23/2013, 04:58:47
Machine name: ESSENZEDNB
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: French (Regional Setting: French)
System Manufacturer: ASUSTeK COMPUTER INC.
[Code] .....
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Jan 24, 2013
Running Win 8 Pro, 64bit. I recently installed an upgrade of my BIOS. At first it took several tries to boot into Windows. That is now solved. What remains is the fact that when I wakeup the system from sleep, it only displays the pre-login screen (greenish, with the tower). It freezes right there. Thinking this might be a display driver issue, I updated it (Radeon HD 6480G). That didn't fix the problem. On some forum I read about a SAM file. My question is: How does it find it when I reboot, but not when the system goes from sleep to wake up? At any rate, how could that be fixed? Also, I don't know how to revert back to a former version of my BIOS. My laptop has an Insyde board, and it went to version F.48, what ever that means.
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Oct 23, 2013
Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.
I have found this in the event logger:
"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."
Source: Kernel-Power
I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.
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Oct 29, 2012
I'm running into a really annoying issue after upgrading from Windows 7 to Windows 8.
I first noticed it during the initial (clean) install; when the installer tried to reboot, my machine (an acer aspire 4755G) just hung after the initial shutdown. That is, after the screen turns off, the power lights and fans are still running, and the machine itself doesn't restart. (I let it sit for a good 15 minutes, and it still didn't change).
I managed to do a hard reset (power button for 5 seconds) and the install finished, but every shutdown/restart has been like that. Interestingly enough, hibernate works just fine.
I've looked at other solutions where it said to use the "bcdedit /set disabledynamictick yes" command, and that didn't work.
I also turned off the "Fast Boot" option in the power settings menu. That didn't work either. So far, the only option is to do the hard shut down by holding down the power button, but that proves to be horribly inconvenient.
I've also updated all my drivers to the proprietary onces given by Acer, yet this problem still persists! It worked fine on Windows 7, so I'm not sure what went wrong here.
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Mar 9, 2014
My system has been on completely since 8.1 and has never needed to restart until I did some updates today.
Now I'm not really concerned about shutdown or restart as I will manually shut down the PC if I'm going somewhere for an extended time "I never leave anything on, power for the entire house is shut off" and will shut it off until I get back.
But the slow login is really killing me as it used to take 1 second to hear that little "tick" from the speakers and I'd see the login/splash page, but as of today I will hear that "tick" but the windows dotted circle will spin for oh.. 30 seconds than I can see my splash screen.
I've scanned my C: and D: disks, ran defender, antivirus, etc and all came back fine and I even have 90GB free out of my 120gb drive.
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May 23, 2014
I got a 2013 HP laptop Windows 8 and when I attempt to do recovery,restore or even a Img bkup it goes to a black screen with mouse cursor that I'm able to move around but it does nothing else even if I let it sit for hours. I tried to use the built hp software to make a factory recovery disc but it said there was no recovery partition as if it were deleted but in fact a quick look with windows explorer shows it does exists and it perfectly intact plus the disk management shows it intact, healthy and labeled as recovery. As I said before I can reboot into the menu to choose to recover, restore and everything else but once I select one i get the black screen with the mouse arrow. Im trying to avoid buying the discs from hp. Would there be something possibly hiding or blocking the recovery partition ? Maybe a bad registry entry ? I've tried setting folder options to show hidden files and system files.
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May 12, 2013
I have attempted to remove the login by following directions to a screen that has a list of users and a checkbox that says user must enter username & password.
I can only remove it from the third item on the list. It doesn't fix the windows 8 login problem.. I have tried selecting the other 2 on the list, I can't select them I have tried everything I can think of, nothing works.
I think if I could get to the second one, it also may fix a problem I have in my Comcast email area which refuses to save my password login there, even though cookies are enabled, and I have tried to select "save password" a million times.. I am in password hell at work, now I am being forced to be in password hell at home.. Extra problem is that the password they want me to have is something I set up to match my work password at the Microsoft forums.. It was about six months back, later my company forced me to add one more forced item of a capital letter, so my work password has a changed capital letter to it.. I can't change my home password, because MS sees a change of just a capital letter as "not good enough".. So I am constantly typing in my work password to get an error, then at work I am starting now to forget to capitalize.. It is insane.. I swear the more people force password requirements on you the more insecure you get as you have to start writing them all down.
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Nov 2, 2013
I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:
(The process C:WINDOWSsystem32winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITYSYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)
However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.
The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:
"The last shutdown's success status was false. The last boot's success status was true."
This did not occur in Windows 8.
How to diagnose the shutdown culprit?
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Jun 21, 2014
I'm a heavy OSX user so I don't know a whole lot about this, but my son uses Windows because he likes to play games. I'm trying to upgrade his boot drive from a 1TB HDD to a 512GB SSD.
Last night I used Norton Ghost to try to make this happen, but after it completed, the SSD is not booting. I swapped it back to the regular HDD and it's fine. So, I suspect I did something wrong since I don't know too much about this.
The top photo shows the settings that I chose in Ghost. I can give an explanation to why I picked those if any one needs to know why.
The bottom photo shows the results of the clone. The top drive is the original 1TB source, the bottom one is the SSD. I had expected Ghost to pull the smallest EFI system partition, but it didn't. The SSD does have enough space for the data.
The recovery partitions on the original drive... I do NOT want those on the SSD. I have a flash drive that I will use to make recovery media. I don't want to waste space on the drive for recovery.
The source and destination drives were connected to a second PC and were NOT the boot drives.
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Sep 15, 2014
I'm looking for a way to automatically shutdown PC at midnight and turn it back on at 16h during work days (while I'm at work). Is there a way to do that in the built-in scheduler or is there an app for that?
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Mar 8, 2013
I have been running Win 8 on my ASUS Q200E Laptop and have been puzzled by the difference in the startup times between a cold, power off start up and a restart startup. On a cold startup, the desktop is completely ready to use in about 20 seconds. With a restart, it takes about 38 seconds to get to the same point.
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Oct 4, 2013
My computer startup was fine but shutting it down or restart it are extremely slow until it takes nearly 5-10 minutes to do so. Any hint for me to solve this issue?
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May 26, 2014
I have a new ASUS ET2702IGTH with 8 to 8.1.1. I have noticed some strange behavior when using the Winkey+X menu to shutdown or sleep the unit. If I use the power button on the Start Page, it operates correctly.
After testing I have realized however the system is requested to enter sleep results in a Shutdown, after about 2 or 3 minutes, when an APP such as Bing Weather is open. This means open with an icon on the Taskbar . If it is only partially open, with the Task Manger showing the app, the system will not shutdown or sleep.
But using the Winkey menu, a Shutdown results in a shutdown, but takes several minutes. If I select Sleep, the unit shuts down. Since it appears there must be some difference in the command issued by the different power buttons, how to compare the two options to see what might be going on?
I do not know if this situation might introduce some type of problem on a system, but since the behavior is different, the system might be left in an unusual condition.
I have not tried the options from the Charms bar. McAfee is currently on this system since it was part of the bloatware. Possibly its behavior is different for the two shutdown options.
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Feb 3, 2013
When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers.
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Dec 1, 2012
My Asus UX32A has been crashing sometimes during shutdown/restart/hibernate since I updated to Windows 8.
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May 15, 2014
Win 8.1
Every time after a major automatic update through Windows Updater, after rebooting, the computer starts the same process as the last steps when you install a fresh version of Windows 8, that is, you see the multicolor screens one after the other with the message that it's installing your apps, then don't turn off the computer etc. After the sequence is over, I'm taken to a blank screen and I have to log out and in to my profile. It seems, that after the update I'm being logged out.
I only have one user with the computer and I turned off the guest account. Also and It may be related,Can't create a new user account. I created a new user account with administrator privileges as usual, but the new account does not show when I log off and then in or try change accounts. It also isn't listed on the upper right corner of the start page.
Basically even though I see it in other accounts, I can't switch to it. I turned on Guest Account and also I can't choose it.
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Sep 4, 2013
When you boot up your computer and log in to your Windows 8, you'll usually see your typical start screen full of icons, like mine.
With your wallpapers, shortcuts and everything, that's fine.
Here's my problem, it was only happening once per 10-15 log in to Windows 8, but now it's happening more frequently, when I key in my passcode and the loading begins, it changes to 'Preparing Windows...' instead of just the normal 'logging in...' or whatever, then the desktop turns blue and it literally reset everything.
Like so. Attachment 27195
There, all the icons, the shortcuts, all gone, the wallpaper change to some default ones, in fact, windows 8 itself sort of became some default state, with only internet explorer and recycling bin icons left etc. My files are still in the computer, in fact, if I log out and log back in it'll change it back to what it is before.
Is it only happening to me? Is there anything to be worried about here? Is there a solution to all this random reboots?
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Jan 9, 2013
Since 02.01.2013 my Windows 8 is rebooting without a warning, and this is happening every morning when I come to work, I've noticed that Windows will restart when I double click a song in Winamp, once it happened when I tried to open a e-mail in Outlook, bust mostly it happens with Winamp.
I have all Windows updates installed, installed latest Winamp version still when I double click or drag&drop a file in Winamp, Windows will restart.
There is no dump file, the system only restarts without BSOD.
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May 9, 2014
I am trying to boot from the windows installation disc but after the window logo, for a split-second it says your pc ran into a problem, I didn't even notice the first time because it was so fast, then it just restarts. I already have indows 7 installed and i want to install windows 8 on my other hard drive.
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Jan 31, 2013
I am trying to upgrade my sons win 7 32 bit to windows 8 32 bit he had bought a few days ago.I have tried 5 times .All 5 times it installs fine and reboots and gets to the point where it says 89% getting ready it then reboots and crashes with a blue screen from windows 8 ,the new one.What could be the problem, I have tried no startup items,checked off hide Microsoft services and disabled the rest.The mobo is a Asus P5LD2 . I am all up to date with windows also in win 7.
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Nov 3, 2012
I just installed the windows 8 pro on my dell inspiron 1564 but there are ceratin problems that im facing, like when I increase or decrease the brightness of my screen my laptop reboots and when I remove the power adapter it reboots
a message comes on the screen saying your laptop ran into some problem and needs to restart
I know that the display driver is the main culprit here but where to get a newer driver?as dell is not upgrading the drivers.
Dell ispiron 1564
i3 processor
4gb ram
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Jun 5, 2014
After nuking my computer, due to a fatal user profile issue that could not be recovered from, i reinstalled windows 8.1 from scratch. Everything should be great. However after 1-2 weeks, I've started to experience a new issue that is driving me nuts. The computer is hanging at two points.
(1)The first spot is upon boot, within the desktop. the mouse just spins, and I can't access anything. after 2-4 minutes, the computer reboots on it's own
(2)It occasionally hangs or is slow going through the bios upon boot. It's also hanged at "verifying DMI pool data"
To recap, I cannot access any programs or system functions at this time. I've tried to restore from a point of time, but that action failed.
how to determine if the issue is hard drive vs. bios. in terms of setup, I have a SSD drive where the OS is installed, I also have a separate hard drive.
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Feb 27, 2014
The following is the best way I can describe whats wrong with my system.
1) Boots up normally, use laptop normally for work, play, nothing is wrong at all
2) Put it to sleep either by power button, right-clicking windows button OR closing lid, and yes, it is Sleep
3) Laptop seems to go to 'sleep' state - the fan sound disappears quite quickly (5 seconds), and the power LED blinks - I've had laptops before and this is very very normal 'sleep' activity so i don't think anything is wrong here
4) 'Wake' laptop by either power button, or opening lid:
- power LED stops blinking and becomes a constant 'on', processor LED starts blinking like normal - at this point it looks like a normal wake
- after about 1-2 seconds, system POWERS DOWN, yes powers down - no sound, hard drive stops, no lights, for about 0.5 seconds
- system boots up again, taking the normal amount of time to power up, from fresh, ie, as if I have just shut down the computer, and started it up again.
5) enter Boot screen
6) sign in to Windows, and all my previous programs, windows, work, will be gone, but otherwise everything will work properly, just like if you started from a fresh boot up
When going to sleep, system will not 'sleep' but just go into a black screen with the power LED 'on' and no processor LED or any other light, fan still moves tho, and there is no way to fix it other than force restart. Fixed by installing latest Intel drivers for GPU
Tested solutions - disabling 'hybrid sleep', saying never hibernate, definitely checked that 'lid' and 'power button' actions are for sleep (not hibernate or anything else), cmd prompt > powercfg -h off, reinstalling all my display drivers to older versions, Windows troubleshooter (selecting power)
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Apr 2, 2014
I have been receiving daily reboots due to BSOD - KERNEL SECURITY CHECK FAILURE.
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Feb 27, 2014
Mini dump files.
Computer specs:
Motherboard: Gigabyte z77x-ud3h
i7 3770k, never overclocked running stock
16GB crucial ballistix 4x4GB
EVGA Nvidia Geforce GTX570 HD
Antec high current 750w gamer PSU
Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.
Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.
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Jan 23, 2014
I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.
Sometimes, but much less often, there's been random reboots or crashes without a BSOD.
What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors
All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.
Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.
My full system specs are in my profile.
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Sep 16, 2013
See title. How can I prevent this from happening? If I want to lock my device, I have to press the power button. When I press it again, the whole system reboots. This didn't happen in 8.
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Mar 8, 2014
I have an Asus laptop that has recently been migrated from Windows 8.0 to Windows 8.1. I had few issues with Windows 8, after I got used to how it functions. Now, it usually takes 8-10 boot tries to make it through all the freezing issues before I get a successful boot. It rarely stops at the same place in the boot cycle. I have tried to use the Windows troubleshooter, selecting the restart issues, but it did not find any issues needing to be resolved. I have updated the drivers using driverscan, and it did update 31 drivers, but did not effect any changes to the freezing/lockups. I have configured the PC to create a complete dump upon lockups, but have not restarted the PC after the change since it takes so many tries to get to a workable configuration. I am attaching the SFdebug file as an attachment to this post.
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