Graphic Cards :: Fresh Windows 8 - Computer Shutdown And Reboots With Black Screen
Dec 22, 2013
My computer randomly shutdowns when I use it for a while maybe 2hrs or 3, reboots by itselfs and windows cannot boot back, getting a black screen and nothing happens, So i manually turn it off and turn it on again to make it work. Sometimes it doesn't even want to work, black screen after multiple reboots So i need to syster restore it, sometimes that also doesn't work and i need to reset it completely.
At first i thought it was the new drivers i installed for my nvidea geforce gt640, the 331 version. I heard it was making pcs crash like mine does, so i downgraded the driver to 306 and it works for longer but the crash happened once again after a while, and after a windows 8 reset (deleted everything and reinstalled by itself). So this is a fresh Windows 8 i believe but still does crash.
After the crash that happened tonight, i restarted my pc and realised one of my fan in my pc is going extremely fast at random times but not for long. I went closer to hear which one was doing that and it seems to be the fan on my video card, I also touched my card and its very HOTTTTTT close to burning my hand ".".
My pc has been cleaned yesterday by my step dad, had lots of dust, even in the video cards fan, but now is clean and still overheating. Using a 350W PS which i heard is not really good and that i should upgrade really soon.
CPU Temp is fine, all fans are working properly, I believe my video card is broken or my PS not giving it enough power or something?
The auto reboots are annoying, making me have to restore every time and sometimes reset Windows 8. It seems to only happen when i do lots of stuff at once like mixing via audacity and having x2 perfect world clients up, plus radio streaming live.
PC Specs:
System Information
Time of this report: 12/23/2013, 04:58:47
Machine name: ESSENZEDNB
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: French (Regional Setting: French)
System Manufacturer: ASUSTeK COMPUTER INC.
[Code] .....
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Jun 2, 2013
For last couple days I've been going through a minor computer issue. I wasn't doing anything special, I just turned the computer off. And the next day the problem occured; After bios and Windows 8 loading screen ( the little dots going round, just below the windows 8 icon ) my screen goes black and there's no signal to the display. I've already tried formatting my hdd and installing windows 8, also tried doing Reset option, from the Windows 8 troubleshot system. I can't access my Safe Mode, because it tells that Windows can't finish the installation in safe mode ( After installing the new system I format all the data and it goes just fine until the windows icon and "Preparin your devices" sign. It goes 100% and gets black again.
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Feb 14, 2013
I installed an EVGA GT630 1GB but it doenst work properly with Windows 8 Pro x64. All I have is a black screen, but the computer isnt freezing, 'cos I can hear the logon and shutdown sounds. I've tested it on Server 2003 R2 x64 (XPDM) and it worked just fine.
I got noyhing from nVidia forums...
May it be a problem with WDDM (defective card)?
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Jun 27, 2013
i installed windows 8 on my new pc who includes Shappire 7870 xt boost and monitor Samsung T220. whether i turned off the monitor manually or it turns off automatic by power saver, sometimes the monitor shows only black screen. The monitor does turns on, it's light turn on, but all i get is black screen.
i also have I5 4570 and Gigabyte GA-B85M-D3H.after i installed windows, i installed the motherboard drivers, includes Intel HD Graphics 4600. Could it conflicts with the ATI's driver?
also, when i connect the monitor to the motherboard it works fine (so far at least). but games doesn't run smoothly.
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Jun 5, 2014
I will try to post a dump file the next chance I have in getting into safe mode. I have an Asus CM6870-CA010S with the NVIDIA GeForce GT 640 card. It has been running like a dream since I got it in April, then I performed the 8.1 update, and innocently updated the drivers. Bad plan. For the past week I've fallen into the labyrinth of uninstalling the card, subsequent iterations of the drivers, clearing registries, performed the "Refresh," all after reading the forums here, on Nvidia's boards, anywhere I can get logical info.
I finally found what I thought was the perfect recipe, uninstalling totally in safe mode, deleting the folders orphaned from uninstalls, cleaning the registry, disabling Window's automatic downloads for drivers and hardware... etc. I had solid uptime for an hour, and I'm not a gamer, and hadn't yet tested my main objectives- Photoshop and Premiere. But HD video was great, and I finally thought I had it licked. Then, black screen. I have no BSODs. The system seems to shut down so fast that it doesn't have time to make dump files, and WhoCrashed.exe keeps pointing to nvlddmkm.sys as the culprit when a dump is made, with either pagefile or IRQL not less or equal errors. I'm so done.
After trying virtually every solid recommendation I can find, I'm about to throw in the towel and either get a whole other brand of graphics card, or take it to the super expensive judgmental hipster repair shop. This post is my last hope, and I'll try to get a dump file the next chance it gives me enough uptime to collect one- and getting into Safe Mode with F8 is seemingly very random.
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Dec 7, 2013
I am running Windows 8.1 and have been experiencing an issue as of late, without any hardware or software changes. About every 4 hours, the OS will lock up, start stuttering any audio, and then the screen goes black and it reboots. This has happened while playing a game, watching Netflix, just browsing the web, seems about anything (oncej ust launching Google Chrome).
I have checked the event logs and don't see anything (only thing is the Critical under system and it says your system did not shut down properly, no errors before it).
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Jun 21, 2013
Recently I updated my hp dv6 3122sl to Windows 8. Now, obviously the drivers provided by microsoft didn't work, so I installed the softpaq by hp in this order ....
1. sp52351 for intel hd graphics (1st gen)
2. sp50640 for my ati radeon 5470 (it's important to set compatibility with windows 7 for this one) and now the switching is working fine.
However there's a big big problem. The screen flickers 3-4 times at startup and shutdown if I enable fastboot from the control panel, and it's so annoying that I disabled it, sadly.
I tried to update drivers, using custom drivers by leshcat and later official drivers by ati (13.1 for example, which I installed over the hp ones), and the they -more or less- worked, because I could use the fastboot smoothly... but my pc had several thermal shutdowns since I installed other drivers! So I switched back to the old sp52351 and sp50640.
There it is my question: (Maybe with intel+ati 5470) have flickers at startup and shutdowns?If yes, any way to update drivers without make my laptop blow up?
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Apr 11, 2014
I have 3 monitors, BenQ RL2450, two of them via DVI and one via HDMI.
Issue, HDMI connected monitor goes black every now and then. Not really a pattern in it. Sometimes it can flicker black once every 5 min, sometimes once every 30 minutes. Monitors are ok, checked with other computers, cables are OK, tested on different monitors and HDMI on TV.
I am suspecting drivers, so did a complete uninstall with graphic removal tool, then installed latest WHQL and beta drivers, still the same. Seen several users with the same issue, but no solution.
Graphic card keeps 40-50 Celsius while gaming, so that's not the issue.
Just can't remember back when I did not have this issue, hasn't been there forever.
All monitors on 60Hz, and with the same resolution.
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Nov 3, 2013
About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.
The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?
After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.
I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"
I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?
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Sep 5, 2013
Well I have been having issues with my monitor. I had a Toshiba laptop I had hooked up to my monitor, everything worked great. It then crashed, I got a new Dell with Windows 8 64bit and Intel graphics. I have an HDMI to VGA adapter cause my laptop doesn't have a VGA port and monitor doesn't have HDMI. So I hook it up and get it to work but "Input Not Supported" was floating around the screen.
So I changed the resolution. The only resolution that makes the "Input Not Supported" to go away is 1600X200. Well its clear picture but I have the annoying black bars on the side of my screen. I have looked around and everyone says to go to the CCC but I can't find it on here and from what I understand that is for AMD only(if I'm mistaken how to make it work cause I have attempted it). So is there an Intel version or how do I fix it?
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Feb 3, 2013
When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers.
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Jan 4, 2014
Since yesterday, my graphics card has been starting to go to black screens and emit loud fan noises. I suspect it may be due to a recent update regarding something about WDDM 1.3 since that too was installed yesterday.
I have managed to play The Sims 3 at max settings today without the problem, but the problem kept recurring after that. Even with non-intensive activities like watching YouTube brought my desktop to a screaming halt, literally.
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Feb 27, 2013
i got this problem everytime my screen turns black when i update my graphic card drivers and this happens also when my lid closed,
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Sep 15, 2014
My system specs are the same as under my profile.
Running a single R9-290 on Win 8.1 Pro 64bit.
The PC completely hangs up when installing the new 14.9/14.7 beta drivers.
It extracts fine, checks system requirements, starts installation, reaches "Installing AMD Display Drivers" and flickers twice, and freezes up a second later.
Tried almost everything. Uninstalled previous 14.4 via control panel (they work fine btw), used Display Driver Uninstaller in safe mode, restarted and tried installing, but to no avail.
Have also tried uninstalling the MSI afterburner and other similar programs but get the same result every time.
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Oct 28, 2012
I installed windows 8 on my pc and it doesn't use the whole screen. There's a margin all the way around the screen. I have a 23" 1080p display and AMD Radeon 7450 graphics card.Also, OpenGL is not working at all, for anything.
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Sep 15, 2014
How do I keep my screen from going black after only a few minutes if I don't move the mouse, windows 8.1 Dell inspiron 350, originally came with win7...
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Dec 21, 2013
Recently, I got a new graphics card for my computer (the card was Galaxy NVIDA GEForce 620). Well, after install some things changed that I do not like:
I can no longer sleep my computer. The #1 thing I liked about Windows 8 was getting to sleep the computer/ wake it up real fast. After I put this card in, the only options I get are Reboot and Shutdown. (And I even had to turn fast startup off, because when I start the computer up with it on, my USB's loose their functionality).
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Oct 10, 2013
I know how to select the second screen options, however, my Surface Pro and our Samsung Laptop both running Windows 8 cannot detect a second monitor/screen. We are connecting via the HDMI port, but it will not display no matter what option we choose nor whether we run it from the desktop or apps. This is what we use for work to display presentations for clients.
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May 8, 2013
I just changed my laptop's OS to Windows 8 but somehow, I can't change my screen resolution the way it was before.
Here's a screenshot: [URL] .....
And when i go to desktop, right-click then screen resolution, there's only 1 option available.
Here's how it looks like: [URL] .....
And as you can see, the "Resolution" option won't show any other options aside from 1024x768.
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May 9, 2013
I installed windows 8 on an Acer aspire 8320TG with AMD HD 6370 graphics card. This laptop is according to Acer not suitable for windows 8 but it worked. However, my screen is extended to the right and I can't switch this off. Since I don't have a second monitor I only notice this when my mouse sometimes gets lost or when I make a screenshot. I tried changing some settings in the "screen resolution" dialogue, without success. Am I just not finding the right settings for that or is it some compatibility-issue?
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Aug 21, 2013
I am running two 7950s in crossfire on my computer. Anytime I launch a game, my computer just locks up and this hardcore buzzing sound playing right when it crashes, the sound continues while the computer is frozen.
This problem has happened in both Battlefield 3 and Splinter Cell Blacklist. I have enabled Crossfire and Crossfire for applications that have no associated profile. In GPUz, it says my cards are enabled for crossfire.
I'm wondering if it's my psu? If I disable crossfire, the games work, but the second gpu is at 0% utilization.
Here are my specs:
Windows 8 64bit
AMD 13.8 beta 2 drivers
ULPS is disabled via MSI Afterburner (and I did restart after)
CPU: 4670k
Motherboard: Gigabyte Z87x-UD5H
RAM: 16GB Gskill
HDD: OS on a 120gb ssd, games on a 2tb WD Black
PSU: 750w Corsair
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Sep 15, 2014
To my own stupidity I decided to update my computer from Windows 8 to 8.1, every thing would be fine if not for the fact that my screen is now stuck as a letterbox.
The native for my monitor is 1920-1080 and was what I was running at pre-update, after restarting, my screen is confined to a letterbox setting. Changing the resolution does nothing, when looking for a solution I came across a post from this thread:
8.1 upgrade - generic video driver problem
I've got the same graphics card as the OP and have found the same events. My question is what did he mean when he said
"I deleted the AMD leaf-item (Control Panel, Display adapters, AMD Radeon HD 7650D)and rebooted the system." in post 3.
Did he go ahead and un-install it? Clarification on what he exactly done would be great.
btw, if I did go ahead and un-install my graphics card like the OP originally suggested, would it reinstall on restart?
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Mar 24, 2014
I am on my work computer, a DELL desktop with Windows 8.1, and I've been using a dual monitor setup for months, both with Windows 8 and 8.1. One monitor is connected via the VGA input, and the other is through a VGA to HDMI adapter. Again, they've been working flawlessly for months. It was a plug 'n play setup that took a minute and never had an issue.
I came in today and the second screen was blank. In the screen setup menu it recognized it and allowed me to adjust between extending, mirroring, etc. But after I unplugged it and plugged it back in, it no longer recognizes it. It simply cannot find a second monitor plugged in. Both screens work when plugged directly into the VGA port separately but not when plugged in the way they've worked for months.
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Oct 25, 2013
How do I get "Screen Resolution" (on desktop, right click and select Screen Resolution) to show my main monitor as "1"?
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Sep 14, 2013
I just purchased a new windows 8 PC. I was attempting to hook the computer up to my tv through hdmi (the pc has no VGA input) and when I went through the normal paces to put the display on my tv (display desktop only on 2), the signal did not transfer and there is no display on either my tv or pc! how to revert the display back to my pc monitor without being able to see anything? Acer support was less than useful. It's an acer aspire z3-605 all-in-one pc.
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Mar 19, 2014
I'm using my laptop MSI GE60-2OE. When I first boot into the system, everything looks fine
But after using for a while, the display becomes odd. Every item becomes bigger than normal and the entire screen seems bigger than the screen size
Even worse, in the desktop mode, the taskbar change to strange state and the menu start is disabled
This problem happens when I set the screen resolution at 1920*1080. Things change back to normal when I reduce the resolution to 1600*900.
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Apr 4, 2014
I've got an issue with Windows 8.1 x64 where sometimes (not always), if I Shut Down the computer, it'll shut down as normal, even displaying the "Shutting Down..." message, but rather than powering the machine off, it'll reboot just as if I had initiated a Restart instead of a Shut Down.
I definitely know I haven't accidentally told the computer to Restart as it's happened more than once, I know I've selected the Shut Down button and Windows 8.1 even states it's Shutting Down and not Restarting. If I restart the computer instead of shutting it down, it'll restart just as it should, nothing wrong there.
There is no abnormal behaviour at all during this process. The computer does behaves identically to if it was supposed to Restart and Windows throws no errors, BSOD's or any trace of something going wrong and thus somehow causing the machine to reboot rather than shutdown. powercfg /lastwake gives no information at all and Event Viewer lists nothing under Critical or Errors that could be a cause.
Most of the time though, the computer will just shut down as it should, but this random rebooting is getting very irritating. If I shut down the computer again after it has restarted (when I told it to Shut Down), it will then Shut Down as it should.
Something I should note however, when I shut down the computer, I do so through Classic Shell Start Menu's Shut Down button. Every time these random reboot occur, I have shut the computer down via Classic Shell Start Menu. I rarely shut the computer down any other way, so perhaps somehow Classic Shell is to blame? Perhaps there way of telling Windows to shutdown is a bit flaky?
I believe the same issue occurred on my laptop (also running Windows 8.1 x64 with Classic Shell Start Menu) when I shut it down through Classic Shell's Start menu, but only once (I don't use my laptop nearly as much as my desktop). This problem has never occured on my desktop or laptop back when they were running Windows 8 (not 8.1).
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Sep 15, 2014
I have a gateway NE56R41u. With that aside, today i played the sims 3 when it has a warning about my graphics card or whatever, so i went to my screen resolution to see if i can fix the problem. Unfortunately, the place where i can choose what my resolution is greyed out, so i cannot change a thing. Heres a picture .....
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Apr 26, 2014
I have an HP media center M7360N desktop with a Pentium D dual core, 4gb ram and a Ge Force 6200 SE card running 9.18.13.774 drivers. I get this screen mess sometimes when on the web and on the desktop.
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Apr 15, 2013
My monitor is 2560x1440 resolution and windows 8 boot screen is stretched. the loading circle doesn't appear as circle, more like ellipse.
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Mar 29, 2014
My friends computer boots then to the lock screen then just black what do I do i have tried startup repair boots in safe mode but not regular.
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