Maintenance :: Windows 8.1 Shutdown From Logon Causing Reboot Failure

Nov 2, 2013

I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:

(The process C:WINDOWSsystem32winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITYSYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)

However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.

The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:

"The last shutdown's success status was false. The last boot's success status was true."

This did not occur in Windows 8.

How to diagnose the shutdown culprit?

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Maintenance :: Store Broker Causing Very High CPU Usage?

Apr 29, 2014

So I booted up my pc this afternoon, but notice with my monitoring software, my cpu activity was going nuts.

I opened task manager, and sorted by cpu usage, and " Store Broker" was using app 35% of my cpu just sitting at desktop. I ended it in task manager - what the heck is this and why would it be running?

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Debugging :: Unexpected Shutdown On Laptop - Power State Failure?

Feb 13, 2014

this laptop is freezing - requiring a hard reboot - every week or two and I can't seem to determine from the logs where to look.

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Debugging :: BSOD (driver Power State Failure) When Shutdown Or Sleep

Jul 21, 2014

I have been using my asus laptop but recently started blue screening. When trying to shut it down the screen will go black, but the system lights remain on and it remains running, however irresponsive. It also began showing a blue screen with the warning "Driver power state failure".

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Maintenance :: Can't Boot From CD (windows 8.1) Missing Logon Password

Dec 1, 2013

Have a Gateway Desktop. Upgraded from 8 to 8.1.

Somehow I disabled the disabled Password Logon and its back asking for a password at boot.

Owner doesn't remember original password when setup.

I have a password blanking cd that I've used on both 8 and 8.1 pc's.

The problem is I can't boot from the CD and I can't, obviously, use that wonderful new setting, "Update", "Update and Recovery" and the option to boot with USB, CD etc. since I can't access the OS.

I have the BIOS set for the CD/DVD drive for first boot however boot options only show the "UEFI: ST....." drive.So I can't boot from within or without.

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Maintenance :: Windows 8.1 Shutdown Hangs

Oct 23, 2013

Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.

I have found this in the event logger:

"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."

Source: Kernel-Power

I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.

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Maintenance :: Windows 8.1 Reboots Itself After Shutdown Attempt

Nov 3, 2013

About 3 times now this has happened, I'll shutdown my PC using the tile target "C:WindowsSystem32shutdown.exe -s -t 00" and usually there is a delay in between shutting down and it randomly booting itself which makes it really weird that it isn't just an instant restart instead of shutdown. It's not a very long delay really, maybe 1-2 minutes.

The last two times I remember it was around 3:00 AM which is when it was set in Action Center Maintenance Settings to wake up the computer and run the scan. The thing is, I unchecked it from Maintenance Settings Friday night and it still happened last night (and it was kind of weird last night with daylight savings and all..) also, does the "wake up" to scan boot a completely shut down computer or just one idle/asleep?

After searching on this forum there seems to be some issues with Avast 2014 and boot issues. My 8.1 doesn't have any slow booting issues but perhaps it's related that this is the anti-virus I run.

I checked the Event Viewer Log and selected Power-Troubleshooter but I didn't see an event for the past two nights. powercfg lastwake command displays "Wake History Count - 0"

I never encountered this issue with Windows 7 or Windows 8 so it's hard to imagine it could be BIOS related?

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Maintenance :: Fans Still Running After Shutdown Of Windows 8

Oct 29, 2012

I'm running into a really annoying issue after upgrading from Windows 7 to Windows 8.

I first noticed it during the initial (clean) install; when the installer tried to reboot, my machine (an acer aspire 4755G) just hung after the initial shutdown. That is, after the screen turns off, the power lights and fans are still running, and the machine itself doesn't restart. (I let it sit for a good 15 minutes, and it still didn't change).

I managed to do a hard reset (power button for 5 seconds) and the install finished, but every shutdown/restart has been like that. Interestingly enough, hibernate works just fine.

I've looked at other solutions where it said to use the "bcdedit /set disabledynamictick yes" command, and that didn't work.

I also turned off the "Fast Boot" option in the power settings menu. That didn't work either. So far, the only option is to do the hard shut down by holding down the power button, but that proves to be horribly inconvenient.

I've also updated all my drivers to the proprietary onces given by Acer, yet this problem still persists! It worked fine on Windows 7, so I'm not sure what went wrong here.

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Maintenance :: Windows 8.1 - Slow Boot / Restart And Shutdown

Mar 9, 2014

My system has been on completely since 8.1 and has never needed to restart until I did some updates today.

Now I'm not really concerned about shutdown or restart as I will manually shut down the PC if I'm going somewhere for an extended time "I never leave anything on, power for the entire house is shut off" and will shut it off until I get back.

But the slow login is really killing me as it used to take 1 second to hear that little "tick" from the speakers and I'd see the login/splash page, but as of today I will hear that "tick" but the windows dotted circle will spin for oh.. 30 seconds than I can see my splash screen.

I've scanned my C: and D: disks, ran defender, antivirus, etc and all came back fine and I even have 90GB free out of my 120gb drive.

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Maintenance :: Windows Backup Failure?

Dec 2, 2012

I am trying to use Windows Backup in Windows 8 on my HP Envy h8-1414 to my external HD and I get a message saying something like, "Your last backup did not complete." The reason given is The Device is Not Ready or something like that. The error code is 0x80070015. Yet from the Desktop/Computer I can read and write to the external disk with no difficulty.

I don't want to go much further with the set up until until I can make a good backup.

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Maintenance :: Laptop Wakeup From Sleep Reboot

Aug 27, 2013

I recently upgraded my laptop, an HP g6-1b60us from Win 7 to Win 8Pro. All works fine, except when the Laptop wakes up from sleep. It has to reboot. Knowing that the HP POwer Manager was not compatible, I had uninstalled it. That still didn't resolve the problem. I finally ran a power efficiency diagnostics report. It's 6pages long, but in the end, different usb items prevent the laptop from entering sleep/suspend state. I only recognize one of them.

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Maintenance :: Intermittent Freezing But NO BSOD Or Reboot

Aug 17, 2014

It boots OK. Dell 755 dual core 1.8 3.5Gb ram,

For some time now, the machine will suddenly freeze, after 10 sec or so back to working, using any program. When I open outlook I'm now getting a message saying outlook didn't close properly, or personal folder didn't close properly. I always shut down al rpgrogram before switching off.

After it's frozen you can hear the HDD crackling a little, it's like backing up. Don't a HDD scan and check everything seem to be OK. I did look through the log, I noticed a lot of multiple triggers. Don't know what that means.

I run a Huawei modem since I used a Tigo chip, when It boots up, I notice the FDD light comes on. When I leave the modem in the USB and boot up, I loose my CD ROM icon, to get it back If I need it, I have to remove any usb drive like Modem, flash drive it reappears. This has happened for long long time. It did the same in Win7.

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Maintenance :: Scanning And Repairing Errors Reboot

Jul 24, 2014

in the process of trying to fix another issue (metro games not working on one profile but working on another) I tried to scan and repair any drive errors, it gets to 58-59% and then the machine just reboots Running Windows 8.1 pro 64-bit

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Maintenance :: Windows Hardware Optimization Failure?

Sep 15, 2014

I was attempting to optimize Windows to work a bit better with my hardware, I go into CMD as Admin and enter sfc /scannow

It's actually run correctly on my other systems, but this time it had an error. The error said "Windows Resource Protection found corrupt files but was unable to fix some of them." and it gave me the logs to where it failed.

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Maintenance :: How To Add Option To Delete On Reboot When Right Click A File

Feb 20, 2013

I found a registry trick that is supposed to add an option to "delete on reboot" when you right click a file. To allow you to schedule files to be deleted when the computer restarts (incase they are currently in use and cant be). The registry edit looks like this:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT*shellDelete on rebootcommand]@="CMD /E:OFF /C REG ADD HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentversionRunOnce /v "Del %1 OnNextReboot" /d ^"cmd.exe /c DEL /F /Q "%1"" /f""


A: how to edit the registry to make this trick work in windows 8 too.or if not possible
B: how to remove the registry edit and take away the broken "delete on reboot option"

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Maintenance :: How To Set Automatic Shutdown And Power On

Sep 15, 2014

I'm looking for a way to automatically shutdown PC at midnight and turn it back on at 16h during work days (while I'm at work). Is there a way to do that in the built-in scheduler or is there an app for that?

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HP Pavilion G6 Windows 8.1 Update Causing Hangs?

Mar 26, 2014

My issue is that I have a HP Pavilion G6 2399-sa and it is currently running the HP OEM version of windows 8, I have previously updated to windows 8.1...twice in fact and every time that I have updated to windows 8.1 I get random freezing issues. These freezing issues occur at random times there doesn't really seem to be some pattern to it.

I know that I have to update to windows 8.1 as there are apps which refuse to be installed unless I update ... So what to do because I need to update again so I can use my apps...I do recall reading something about Dynamic ticking I think? It was some command in cmd prompt like bcdedit /set disabledynamicticking yes I believe.

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Maintenance :: Difference In Start Up Times Shutdown / Restart

Mar 8, 2013

I have been running Win 8 on my ASUS Q200E Laptop and have been puzzled by the difference in the startup times between a cold, power off start up and a restart startup. On a cold startup, the desktop is completely ready to use in about 20 seconds. With a restart, it takes about 38 seconds to get to the same point.

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Maintenance :: Slow Shutdown Or Restart - Takes Nearly 5 To 10 Minutes

Oct 4, 2013

My computer startup was fine but shutting it down or restart it are extremely slow until it takes nearly 5-10 minutes to do so. Any hint for me to solve this issue?

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Maintenance :: WinKey X Shutdown Options Not Operating Correctly?

May 26, 2014

I have a new ASUS ET2702IGTH with 8 to 8.1.1. I have noticed some strange behavior when using the Winkey+X menu to shutdown or sleep the unit. If I use the power button on the Start Page, it operates correctly.

After testing I have realized however the system is requested to enter sleep results in a Shutdown, after about 2 or 3 minutes, when an APP such as Bing Weather is open. This means open with an icon on the Taskbar . If it is only partially open, with the Task Manger showing the app, the system will not shutdown or sleep.

But using the Winkey menu, a Shutdown results in a shutdown, but takes several minutes. If I select Sleep, the unit shuts down. Since it appears there must be some difference in the command issued by the different power buttons, how to compare the two options to see what might be going on?

I do not know if this situation might introduce some type of problem on a system, but since the behavior is different, the system might be left in an unusual condition.

I have not tried the options from the Charms bar. McAfee is currently on this system since it was part of the bloatware. Possibly its behavior is different for the two shutdown options.

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Maintenance :: Startup And Shutdown Shows Black Screen For 30 Seconds

Feb 3, 2013

When I start up, log off, or shut down my PC, (Just upgraded to windows 8 pro a few days ago from windows 7 pro) I get a black screen for 30 seconds to a minute. The screen is back lit, and windows 8 still functions 100% afterward. I have updated all drivers.

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Maintenance :: Asus UX32A Has Been Crashing Sometimes During Shutdown / Restart / Hibernate

Dec 1, 2012

My Asus UX32A has been crashing sometimes during shutdown/restart/hibernate since I updated to Windows 8.

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Security :: Windows Defender Scans Causing Temporary Freezes?

Feb 21, 2014

I'm using Windows Defender, and I believe it's causing freezes on my system. What's happening is that I'll notice my system freezing, and I see a little black clock on the notifications flag which says "scheduled scan."

If I do almost anything with the computer, it will freeze. If I do a Control-alt-delete, it eventually (after 3-5 minutes) gets to the task manager. Sometimes the black clock disappears, sometimes it's still there, and the system then usually runs normally.

It is a pain, however. Is there a way to keep these scans from running except when I manually ask for one?

Also, is the antimalware service executable supposed to be running in the background all the time?

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Network / Sharing :: Windows 8 Ethernet Driver Causing Slow Download Speeds

Sep 15, 2014

I recently put together a new 64-bit Windows 8 Build. Everything is running fine except my Ethernet connection.

I use the build in my office and my co-workers are consistently getting download speeds of 30+Mbps using Unfortunately, my speeds were around 5Mbps.

I narrowed down the issue to a network driver conflict. After downloading and installing the latest drivers from Realtek, my internet speeds jumped to 30+Mbps on Speedtest. The only issue is everytime I reboot the computer, the same problem occurs. I have to fiddle around with device manager disabling/uninstalling the default drivers and/or reinstalling the Realtek drivers.

Windows keeps reverting back to the signed older driver causing the issue, instead of the newer unsigned version from Realtek.


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Can't Identify Process Causing Open With Dialog

Jan 3, 2013

Every morning at 5am, I receive the Open With dialog, and it doesn't tell me

a) what process is trying to open,
b) what type of file it's trying to open.

No matter what I try with, I receive an error saying "Cannot find C:Program" and sometimes has an extension if the app auto-applies (such as notepad, or MS Paint).

I've checked my logs, and even created a view of all logs within the last 24 hours, but I'm not seeing anything to identify anything.

At 5:01:19 for the past few days I see event ID 4624, immediately followed by 4634. Best I can tell by the log, and event IDs are windows is re-authenticating a mounted network drive.

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Secondary Hard Drive Causing Freezing PC / Lockups

Sep 25, 2013

A couple of months ago I built a new system and made the jump to Windows 8.

Everything runs great apart from one thing - my secondary hard drive (which is the old one from my old rig) is having issues, which I am now only using for all my less-important programs, and movies, games and general files.

Whenever I open up the drive in Computer or Explorer, it will lock up the window/freeze for 10-20 seconds before returning to normal, in which I can then use it again. It will work for normally for around 5-10 minutes before the lockup returns.

I have the hard drive split into two partitions. Both do the same thing.

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Graphic Cards :: Radeon 6850 Causing Intermittent Freezing And FPS Drops

Nov 29, 2013

When playing almost any game that has some kind of load on the GPU (from FPS games to Strategy), the game often freezes after around 10 - 60 minutes of playtime and the FPS drops to an unbearable amount and the only way to 'solve' the FPS issue is to restart the PC.

For some games, this FPS drop doesn't happen and it just freezes about 4 or 5 times before ultimately crashing because of some display driver issue about the AMD drivers not responding. This kind of issue usually happens with the older games rather than modern ones.

I am running an MSI Radeon 6850 with an AMD Phenom II X4 960T and a 600W power supply. I have tried all kinds of graphics drivers: the latest stable ones, the latest beta ones. I have tried uninstalling all graphics drivers and reinstalling them, with and without driver cleaning software but all to no avail.

I am now starting to think it may be a hardware issue but I do not have another graphics card to swap it out for so.

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Graphic Cards :: XFX 7950 Causing Black Screens And Loud Fan Noise

Jan 4, 2014

Since yesterday, my graphics card has been starting to go to black screens and emit loud fan noises. I suspect it may be due to a recent update regarding something about WDDM 1.3 since that too was installed yesterday.

I have managed to play The Sims 3 at max settings today without the problem, but the problem kept recurring after that. Even with non-intensive activities like watching YouTube brought my desktop to a screaming halt, literally.

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How To Create Any Username To Logon To Windows 8

Dec 19, 2013

I do not want to use a or any similar MS account to create a Windows 8 account but my own user name and password to logon. How to do it?

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Audio :: No Windows Logon Sound On 8.1?

Sep 15, 2014

How to enable this? on 8.1

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Windows 8 Showing Black Screen Before Logon

Nov 25, 2012

Windows 8 is showing a black screen before logon and not the logon picture..........................................and it also takes a lot of time to load.

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