Secondary Hard Drive Causing Freezing PC / Lockups

Sep 25, 2013

A couple of months ago I built a new system and made the jump to Windows 8.

Everything runs great apart from one thing - my secondary hard drive (which is the old one from my old rig) is having issues, which I am now only using for all my less-important programs, and movies, games and general files.

Whenever I open up the drive in Computer or Explorer, it will lock up the window/freeze for 10-20 seconds before returning to normal, in which I can then use it again. It will work for normally for around 5-10 minutes before the lockup returns.

I have the hard drive split into two partitions. Both do the same thing.

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I have a laptop that i set up with an image that loads Win8X64 UEFI Secure. If this hard drive crashes at all, will i get a chance to hook it up to as an external hard drive to another computer to pull off user files as back up?

I tried to do this scenario before i start deploying uefi secure images for my company but it wouldn't show data. I can see the drive however in devices but it won't give it a drive letter and i can't access it.

Is there a resolution to this problem that i can troubleshoot just in case i run into it in the future.

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For some games, this FPS drop doesn't happen and it just freezes about 4 or 5 times before ultimately crashing because of some display driver issue about the AMD drivers not responding. This kind of issue usually happens with the older games rather than modern ones.

I am running an MSI Radeon 6850 with an AMD Phenom II X4 960T and a 600W power supply. I have tried all kinds of graphics drivers: the latest stable ones, the latest beta ones. I have tried uninstalling all graphics drivers and reinstalling them, with and without driver cleaning software but all to no avail.

I am now starting to think it may be a hardware issue but I do not have another graphics card to swap it out for so.

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I have a secomdary drive with all of my games and it is at 100% usage even though read and write speeds are at 0 each. I will put a few pictures in here.

Gyazo - f49422631f1d8dfa0f8ce8a8221e79ec.png and
Gyazo - 26d80cde419df07ccadf33cccbe5d985.png

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I have a question. One related to hard drives, multiple windows os', and BIOS.

I have save data on my old hard drive (disk) that I need to retrieve that is in the Windows7 "My documents recognized by Windows 8.1 (Windows 8.1 is on my new SSD).

I am concerned that my plan to retrieve my data might cause an error in the bootloader if I perform this method

Reboot in Windows 8.1
When the computer gets to the BIOS splash screen, press F11 (boot options)
Select old harddrive (disk drive with Windows 7) to boot into
This will boot in Windows 7 Home Premium which is located on the disk drive
Log in and go into file explorer
retrieve data from documents menu
copy/paste data from Disk Drive to new folder in SSD
Reboot in Windows 7
When the computer gets to the BIOS splash screen, press F11 (boot options)
Select SSD (with Windows 8.1)
Move data to documents folder

(If computer auto reboots from SSD then skip steps 9 and 10)

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Aug 13, 2014

I have a 3-months old Dell laptop, which I need to do a factory reset for, using the recovery partition.

Since I don't have an external hdd available, in order to backup everything I needed (roughly 95 GB), I shrunk my C drive by 100 gig and created a secondary partition, and just moved my files there.

Now, if I remember correctly, unlike windows disc-installation, it will not let me choose which drive to format and install the new OS on, it'll just delete everything and restore it to the state it was in when I first got it.

Since both drives are on the same HDD, will it actually be deleted? (the secondary drive). If yes, what can I do to "tell it" not to touch that drive?

System:
Inspiron 15 3537I5-4200U6GB DDR31TB 5400RPMAMD RADEON(TM) HD 8670M 2GB DDR3

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Jun 25, 2014

I've recently bought a computer which has has Windows 8.1 installed on it from the very beginning--had it for about 3-4 weeks by now. Everything off-games works great. 'Net runs smooth, boots up very well, etc. This is also a computer meant to play/run all sorts of games--it was benchmarked a bit higher than the average gaming computer.

This is the exact PC that I have, without any custom changes. And it is also the place I got it from with a warranty--you can also find the computer's more detailed specs in the link: CybertronPC Beast II TGM1214A Gaming PC - AMD FX-9590 4.70GHz, 32GB DDR3, 2TB HDD, DVDRW, 3GB GeForce GTX780, Liquid Cooled, Front Fan Control Panel, WiFi, Windows 8.1 at TigerDirect.com

My Problem: I noticed my problem happening when I have tried to play various games--Neverwinter Nights 2 (even though it is old, I think it still applies), Elderscrolls Online, The Secret World, WoW, Saints Row 4 (their newest one), The Forest (an alpha game on Steam) and some various others in between--some have less problems than others, however for the most recent one, I was playing Saints Row 4, and it completely froze the computer; I could not even use CTRL + ALT + Delete to get out of the game, so I was forced to press the Restart Button to restart the system.

*It is also worthy of note, that some games have less crashes than others. For example, NWN2 does not crash as often since I optimized it's settings and put it in compatibility mode. But sometimes it will flash black, then go back to the game screen, black again, etc.--it does this about 3-4 times before erroring and saying it needs to close, but that I can live with. I just wish to fix the complete lock-up freezes that make me restart my computer.

Most times I get these freezes, on the various ones I play, I get this warning in the Event Viewer, timed JUST before the freeze:

"A pointer device did not report a required angular physical range." - Event 259, Win32k (Win32k) (Warning)

+ System - Provider [ Name] Win32k - EventID 259 [ Qualifiers] 32768 Level 3 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-06-25T09:29:29.551083000Z EventRecordID 4414 Channel System Computer Zach-PC Security
- EventData 00000000010000000000000003010080000000000000000000000000000000000000000000000000
Binary data:

In Words
0000: 00000000 00000001 00000000 80000103
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000

In Bytes
0000: 00 00 00 00 01 00 00 00 ........
0008: 00 00 00 00 03 01 00 80 .......
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

I was thinking that the recent graphics card drivers may have something to do with something, however I'm uncertain. My mouse or keyboard could be the problem, however I have used the keyboard and mouse that the computer had originally came with, so I am unsure why that would be an issue--however I did try switching out the plugs into other USBs, switching keyboards, switching mice, etc. I also have a flatscreen TV-monitor which is a Samsung, however I switched out an old monitor that died on me, but it had been doing the same thing before the switch as well.

I'm very unsure what to do at this point--I can play my games, but there are various interruptions (randomly) throughout play that make me regret getting this computer (I had a Windows 7 that ran 99% of my games, without any sort of problems; and the Windows 7 wasn't even geared to the teeth like this one is.) I have also attempted to run these games in Windows XP/etc compatability modes, to no avail.

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My hardware specs are available here:

Blue Phantom | MegaGames

By default Windows has Faster starting on

My UEFI also has a rapid boot function which I set to on (But not ultra rapid which requires a GPT formatted HDD/SSD)

However on two occassions this has caused the system to lock when attempting to start Windows. Both times it won't make it past the turning circles.

Restarting, entering UEFI and disabling rapid boot allows Windows to get to the loading screen and then automatically system restore to an earlier time.

Two sets of circumstances have set this chain of events off:

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2) Using Memtest 3.50 (an older version no longer available) - This happened yesterday.

I would suggest the memtest error is because:

Windows stores bootfiles on the ram for fast startup 3 Year old version of mem test starts up and tests ram, upsetting the boot files
Windows fails to boot.

that's just a hunch as to why it didn't work.

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I can and have disabled rapid boot but I'd be interested to know what exactly might be causing the problem. Is it just an older incompatible version of memtest and a motherboard which doesn't like to hibernate or a bigger problem?

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Link to image: [URL] .....

I have:
HP ENVY DV7 NOTEBOOK PC
WINDOWS 8.1
INTEL CORE i7 2.40 GHZ
NVIDIA GEFORCE GT 630M 2GB DEDICATED VIDEO MEMORY
AND I WAS SUPPOSED TO HAVE 1TB OF HARD DISK SPACE!!!

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