HP Pavilion G6 Windows 8.1 Update Causing Hangs?
Mar 26, 2014
My issue is that I have a HP Pavilion G6 2399-sa and it is currently running the HP OEM version of windows 8, I have previously updated to windows 8.1...twice in fact and every time that I have updated to windows 8.1 I get random freezing issues. These freezing issues occur at random times there doesn't really seem to be some pattern to it.
I know that I have to update to windows 8.1 as there are apps which refuse to be installed unless I update ... So what to do because I need to update again so I can use my apps...I do recall reading something about Dynamic ticking I think? It was some command in cmd prompt like bcdedit /set disabledynamicticking yes I believe.
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Jan 15, 2014
My laptop hp pavilion g6 has been trying to update and it has a blue background saying "Configuring Windows Updates 12% complete" it's has been like this for almost 2 hours now I tried to remove the battery but when it boot it comes back to the update.
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Apr 27, 2014
HP Pavilion dv7-1245dx Laptop 4 Gigs RAM never needed more than one press of the power button to boot while using Windows 7 Ultimate and not in Windows 8; however, when I updated to Windows 8.1 Pro Update (8.1 plus 8.1 Update all at once) I now have to press the power button, wait for bootup to freeze, do a hard shutdown, and then press the power button again. This time, without fail, the laptop boots.
This has been happening since day one of the Windows 8.1 Update.
I can live with it, but would rather not. I have the DVD, so can do a complete reinstall; however, I'd rather not if I don't have to.
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Sep 15, 2014
I'm running 8.1 with all updates on, supposedly.
In Control Panel, Troubleshooting, System & Security, Fix Problems with Windows Update, Advanced, Run as Administrator: It says it fixed the problem (whatever that may be). I rerun it. It says it fixed the problem. This goes on ad infinitum. It never says there was nothing to fix.
I have run 'sfc/ scannow' and 'Dism /Online /Cleanup-Image /RestoreHealth'. The former found nothing. I can't recall whether Dism found anything, but if it did, it fixed it (no errors).
I have also tried Safe Boot and logging on as Administrator, then running Disk Cleanup. It still hangs.
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Nov 2, 2013
I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:
(The process C:WINDOWSsystem32winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITYSYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)
However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.
The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:
"The last shutdown's success status was false. The last boot's success status was true."
This did not occur in Windows 8.
How to diagnose the shutdown culprit?
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Feb 21, 2014
I'm using Windows Defender, and I believe it's causing freezes on my system. What's happening is that I'll notice my system freezing, and I see a little black clock on the notifications flag which says "scheduled scan."
If I do almost anything with the computer, it will freeze. If I do a Control-alt-delete, it eventually (after 3-5 minutes) gets to the task manager. Sometimes the black clock disappears, sometimes it's still there, and the system then usually runs normally.
It is a pain, however. Is there a way to keep these scans from running except when I manually ask for one?
Also, is the antimalware service executable supposed to be running in the background all the time?
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Sep 15, 2014
I recently put together a new 64-bit Windows 8 Build. Everything is running fine except my Ethernet connection.
I use the build in my office and my co-workers are consistently getting download speeds of 30+Mbps using speedtest.net. Unfortunately, my speeds were around 5Mbps.
I narrowed down the issue to a network driver conflict. After downloading and installing the latest drivers from Realtek, my internet speeds jumped to 30+Mbps on Speedtest. The only issue is everytime I reboot the computer, the same problem occurs. I have to fiddle around with device manager disabling/uninstalling the default drivers and/or reinstalling the Realtek drivers.
Windows keeps reverting back to the signed older driver causing the issue, instead of the newer unsigned version from Realtek.
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Jan 3, 2013
Every morning at 5am, I receive the Open With dialog, and it doesn't tell me
a) what process is trying to open,
b) what type of file it's trying to open.
No matter what I try with, I receive an error saying "Cannot find C:Program" and sometimes has an extension if the app auto-applies (such as notepad, or MS Paint).
I've checked my logs, and even created a view of all logs within the last 24 hours, but I'm not seeing anything to identify anything.
At 5:01:19 for the past few days I see event ID 4624, immediately followed by 4634. Best I can tell by the log, and event IDs are windows is re-authenticating a mounted network drive.
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Apr 29, 2014
So I booted up my pc this afternoon, but notice with my monitoring software, my cpu activity was going nuts.
I opened task manager, and sorted by cpu usage, and " Store Broker" was using app 35% of my cpu just sitting at desktop. I ended it in task manager - what the heck is this and why would it be running?
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Sep 25, 2013
A couple of months ago I built a new system and made the jump to Windows 8.
Everything runs great apart from one thing - my secondary hard drive (which is the old one from my old rig) is having issues, which I am now only using for all my less-important programs, and movies, games and general files.
Whenever I open up the drive in Computer or Explorer, it will lock up the window/freeze for 10-20 seconds before returning to normal, in which I can then use it again. It will work for normally for around 5-10 minutes before the lockup returns.
I have the hard drive split into two partitions. Both do the same thing.
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Nov 29, 2013
When playing almost any game that has some kind of load on the GPU (from FPS games to Strategy), the game often freezes after around 10 - 60 minutes of playtime and the FPS drops to an unbearable amount and the only way to 'solve' the FPS issue is to restart the PC.
For some games, this FPS drop doesn't happen and it just freezes about 4 or 5 times before ultimately crashing because of some display driver issue about the AMD drivers not responding. This kind of issue usually happens with the older games rather than modern ones.
I am running an MSI Radeon 6850 with an AMD Phenom II X4 960T and a 600W power supply. I have tried all kinds of graphics drivers: the latest stable ones, the latest beta ones. I have tried uninstalling all graphics drivers and reinstalling them, with and without driver cleaning software but all to no avail.
I am now starting to think it may be a hardware issue but I do not have another graphics card to swap it out for so.
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Jan 4, 2014
Since yesterday, my graphics card has been starting to go to black screens and emit loud fan noises. I suspect it may be due to a recent update regarding something about WDDM 1.3 since that too was installed yesterday.
I have managed to play The Sims 3 at max settings today without the problem, but the problem kept recurring after that. Even with non-intensive activities like watching YouTube brought my desktop to a screaming halt, literally.
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Jan 27, 2013
two weeks ago I had a hard drive failure on the stated laptop. I installed an OCZ ssd and reinstalled windows 7 from a retail family pack. I used the Certificate of Authenticity (COA) windows key from the sticker on the HP laptop. This activated no problem. I purchased this laptop new at SAMS club.
I also upgraded two desktop computers to windows 8 that also had this family pack copy of windows 7 installed on them (about a year ago). Both of these computers activated with no problem. I also installed a separate windows media player upgrade on each computer.
I then upgraded the laptop to windows 8. I also upgraded it to windows media player.
I noticed that the key provided during the upgrade was the same provided by Microsoft during the upgrade of one of the desktop computers.
The validation was successful at first.A day later I got a message stating that windows was not genuine. I then attempted to purchase another key and Microsoft stated that I could not purchase a key in my current country or region (I am in Wisconsin).
The website stated that I had to validate windows by purchasing a validation pack at a local retailer.
Why cant I validate windows? I have the COA still attached and nothing is different about the computer except the replaced hard drive.
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Jan 14, 2014
My HP Pavilion is not letting me use any kind of virtualization software to run on Windows 8. It worked when I had Windows 7 running on this machine but now it won't work now on Windows 8.
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Jul 9, 2014
I have a brand new HP Pavilion TS 15 Notebook PC and has Windows 8.1 SL.
We are using RDP to connect to our App server. The App server is running on Windows 2008.
When i try to connect to the server the client is showing "Because of Protocol error the session will be disconnected. Please try connecting to the remote computer again "
We have other Windows 8.1 machines connecting remotely to the server without any issues. Tried a lot of fixes from MS but no use.
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Jun 1, 2014
When I shut down my computer, I get this thing that a program is preventing shutdown. It doesn't tell what's the name of the program, it only says that "This program is preventing shutdown".
Can any hacker see my webcam or my pictures without putting any malware or virus to my computer and without me doing anything so they can see me?
My computer is HP Pavilion 15 with Windows 8.1.
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Sep 15, 2014
I have a HP Pavillion PC which is connected to my wireless network due to restrictions in the house. I have been having some issues which i suspect are related. Nearly every day now i either lose wireless connection, even though other devices near by have no issues or my outlook stops sending/receiving. I just get the progress bar and nothing happens. The only way i can solve these issues is by a restart which is starting to get tedious now.
I have looked through my error logs and i seem to have this event that pops up...
Closing a TCP socket with local port number 50513 in process 1008 is taking longer than expected. The local port number may not be available until the close operation is completed. This happens typically due to misbehaving network drivers. Ensure latest updates are installed for Windows and any third-party networking software including NIC drivers, firewalls, or other security products.
I have updated my wireless card drivers to the very latest i can obtain. I have even tried plugging in a usb Wireless Belkin adapter and still no joy.
I really want to avoid a full windows reinstall but i cannot carry on like this.
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Jan 10, 2014
Windows 8.1: HP Pavilion 2475ea Desktop PC.
I have Secure Boot turned off. I have Legacy Boot turned on, but do not think that is needed.
This link gives me instructions to boot from CD but they seem not to make sense from No 2... [URL] .....
In that at 5-6-7 it seems to require me to select the CD then boot to Windows from HDD then restart and do the same again, but this time select CD again, or something??
I expected to set the device, then restart the computer and it would boot from the device, not restart Windows as described. I was able to boot from a WinPE 4b CD.
I then decided to try changing boot order in the UEFI BIOS. From then on the HP (F9) described menu showed 'Windows Boot Menu' only under UEFI Devices. I could only boot from CD after putting the order back to 'Windows Boot menu' at the top of the order list; after which, as long as the CD was in the drive the (F9) list showed the CD drive as selectable to boot from.
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Jul 30, 2013
I have an HP Pavilion g6-1c43nr, anyway, the isssue I am having is that no matter what i do, every time I wake from hibernate or sleep, (on 8 or 8.1, haven't tested 7) It BSODs and restarts....
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Feb 1, 2013
Bought a new HP Pavilion with 8 installed, no CD. New OS and have decided to go back to Windows 7. I bought a full OEM version of 7 and am instructed to format the hard drive before inserting the new OS CD. I am having problems formatting the hard drive with out a OS CD to use.
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May 15, 2014
My system in HP Pavilion g6 with 64bit processor but am running 32bit. I would like to install 64bit because all the software I need for my project as an Architectural student were all 64bit based softwares. I need a step by step on how to do this.
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Jan 9, 2013
I have a new Windows 8 hp pavilion all in one desktop computer and since a windows refresh, a month ago, it has stopped creating restore points and it fails to manually create a restore point also.
It leaves a message "THE RESTORE POINT COULD NOT BE CREATED FOR THE FOLLOWING REASON: ACCESS IS DENIED. (0x80070005)".
I have allotted 15% or 66.67 GB for this feature in the "configure" option. The C: drive is the only drive marked as "ON" to be restored. The only restore point listed is for a WinZip 17 installation on the day of the windows refresh, which was as I said before, a month ago. The are no other restore points at all and can't create one.
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Apr 12, 2013
I have a Pavillion DM3 that I have updated to Windows 8 Pro. I have left the Win7 Home on as well and have a dual boot that I was going to keep until I was happy with Windows 8.
Windows 8 installed OK on a new partition and ran very well. I loaded some other software like Office and Acrobat, and it still started and ran very well. I then let it apply the Windows and Office updates (about 70 items). It then took about 10mins to boot. Thinking I had corrupted something, I tried the auto repair, but that didn't work, so I tried refresh and rebuilt the Win 8.
I reinstall all the items I had installed previously, and applied the updates again, but exactly the same problem - very slow to boot. I have now reverted to Win7 again, and it is all working fine again. I have left the HP System partition unchanged, and as the active drive. I did try various boot rebuilds but that didn't work either.
There must be something in the updates that causes this but I don't know how to find out what.
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Mar 29, 2014
So my computer (HP pavilion HPE) BSOD'ed for the first time yesterday afternoon (running Windows 8.1, upgraded via download from original Windows 7, so I don't have a recovery disc). Along with the error code, the BSOD says that File: WINDOWSsystem32winload.exe is missing or contains errors.
I have tried pressing F8, Shift+F8, and holding Shift on start up, and nothing works. I know I'm supposed to upload dump files with this post, but I can't/don't know how to get my computer to the point where I can access these files. I can access the HP Startup Menu by pressing Esc on start up, which has an option to display System Information (not sure if below info is useful or not...):
Product Name: h8-1160t
Processor Type: Intel Core i7-2600 CPU @ 3.40GHz
Processor Speed: 3400MGHz
Processor Stepping: 000206A7 0000001A
Cache Size (L1/L2/L3): 64kBx4 / 256kBx4 / 8192kBx4
Memory: 8192 MB DDR3 / 1333 MHz / Dual Channel
Channel A: XMM1 0 MB / XMM2 4096 MB
Channel B: XMM3 0 MB / XMM4 4096 MB
Integrated MAC: 386077039221
System BIOS: CHG_711.ROM v7.11
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Mar 24, 2014
I have a Windows 8 machine with Windows 8.1 upgrade.
On my operations such as restarting and shutting down it hangs and does nothing (I understand this a common problem but I have tried 3 solutions I found on the internet and none of them worked.) I still have to turn off my computor by holding the power button......
It isn't just shutting down however. Often when I try to open a program I have downloaded from the internet (the latest example being a driver scanner) nothing happens.
To try and fix these issues, I attempted to refresh Windows 8. Again it did nothing. After clicking the Get Started button it just hung on Preparing. I only left it for about 20 minutes, I thought something would have happened by then. The same is true for reinstalling Windows.
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Sep 15, 2014
I have a HP Pavillion x360 i3 2 in 1 laptop. I am having problems with the wifi staying connected, and when the laptop is connected to wifi the internet speeds are slow. The speeds are slow as in I cannot stream videos on youtube without constant pausing, and even downloading something as simple as google chrome takes much longer than it is supposed to. In my house there are plenty of other devices that are connected including my old laptop, which, has no problems downloading/streaming and iphones, and an ipad.
All of the other devices except my new HP laptop has no problem streaming and downloading. The laptop is extremely new;less than a week old. I have tried updating the network driver, resetting the network driver, and disconnecting then reconnecting the wifi; yet the problem keeps occurring. I do have MacAfee so I guess that could pose a problem, but I am unsure. The adapter I use is a Qualcomm Atheros QCA9565, with internet provided by COMCAST. It could be an adapter problem, but because of the other devices working fine I do not think that the problem is from the adapter. Also, the OS is Windows 8.1...
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Jan 1, 2014
I have an computer machine called "HP Pavilion" with Windows 8.1 on it.
Every time I start my computer up, my computer keeps saying "Starting Automatic Repair" then 2 mins later the blue screen comes up with a face on it which it might be something wrong with the machine, then the screen goes blank and does nothing.
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Apr 30, 2013
Sometimes Windows 8 just hangs after I look around and change some of the DVD related settings in VirtualBox. My host system is ubuntu and the guest is Windows 8.
When it hangs it is usually showing the Windows 7 desktop because I am always in that mode. I cursor to the lower left to try to the the mini-tiles but no matter what I do with the cursor, the mini-tiles do not appear. In fact, nothing works. I cannot launch any desktop applications.
In the past I solved this by simply having VirtualBox send the shutdown power-off signal. Windows is ignoring the shutdown signal. Is there a Windows-centric way to fix this problem so that I can do a Windows-centric shutdown in the normal fashion or otherwise resolve or prevent this problem?
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May 25, 2014
My Current Windows is Windows 8.
I want to install Windows 8.1 .
my laptop comes up when installing Windows 8.1
I have chosen the language
in the page after when i want to install Windows the whole system in Hang
I can not select any option on the page.
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Oct 23, 2013
Every now and then when I shut down my computer it will show "Restarting" for about 1-5 seconds (My pc is fast) and the display will shut off. But the computer will still be running, the HDD and all are running. I have to do a hard shutdown by holding the power button.
I have found this in the event logger:
"The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance."
Source: Kernel-Power
I heard it having something to do with "fast startup" or "Quick Boot" I am unsure.
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May 25, 2014
I have a HP Laptop Pavilion Windows 8. Recently I caught the Highlite App. I finally was able to remove it, after trying every malware and adware remover I could think of. After I finally got rid of it, and all of it's annoying pop ups, the laptop and browsers work great for about a day and then the internet started freezing and I will get a "Google Chrome (Not Responding). It will also do the same thing with IE and Mozilla, but Chrome seems to be the worst of the three. Sometimes it's so bad, it's not usable. I updated Flash Shock wave yesterday, but it hasn't seemed to work.
I'm on Mozilla now. I got lucky.
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