HP Pavilion Dv7-1245dx Laptop Needs Second Try To Boot After 8.1 Update

Apr 27, 2014

HP Pavilion dv7-1245dx Laptop 4 Gigs RAM never needed more than one press of the power button to boot while using Windows 7 Ultimate and not in Windows 8; however, when I updated to Windows 8.1 Pro Update (8.1 plus 8.1 Update all at once) I now have to press the power button, wait for bootup to freeze, do a hard shutdown, and then press the power button again. This time, without fail, the laptop boots.

This has been happening since day one of the Windows 8.1 Update.

I can live with it, but would rather not. I have the DVD, so can do a complete reinstall; however, I'd rather not if I don't have to.

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HP Pavilion G6 Windows 8.1 Update Causing Hangs?

Mar 26, 2014

My issue is that I have a HP Pavilion G6 2399-sa and it is currently running the HP OEM version of windows 8, I have previously updated to windows 8.1...twice in fact and every time that I have updated to windows 8.1 I get random freezing issues. These freezing issues occur at random times there doesn't really seem to be some pattern to it.

I know that I have to update to windows 8.1 as there are apps which refuse to be installed unless I update ... So what to do because I need to update again so I can use my apps...I do recall reading something about Dynamic ticking I think? It was some command in cmd prompt like bcdedit /set disabledynamicticking yes I believe.

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Jan 10, 2014

Windows 8.1: HP Pavilion 2475ea Desktop PC.

I have Secure Boot turned off. I have Legacy Boot turned on, but do not think that is needed.

This link gives me instructions to boot from CD but they seem not to make sense from No 2... [URL] .....

In that at 5-6-7 it seems to require me to select the CD then boot to Windows from HDD then restart and do the same again, but this time select CD again, or something??

I expected to set the device, then restart the computer and it would boot from the device, not restart Windows as described. I was able to boot from a WinPE 4b CD.

I then decided to try changing boot order in the UEFI BIOS. From then on the HP (F9) described menu showed 'Windows Boot Menu' only under UEFI Devices. I could only boot from CD after putting the order back to 'Windows Boot menu' at the top of the order list; after which, as long as the CD was in the drive the (F9) list showed the CD drive as selectable to boot from.

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Apr 12, 2013

I have a Pavillion DM3 that I have updated to Windows 8 Pro. I have left the Win7 Home on as well and have a dual boot that I was going to keep until I was happy with Windows 8.

Windows 8 installed OK on a new partition and ran very well. I loaded some other software like Office and Acrobat, and it still started and ran very well. I then let it apply the Windows and Office updates (about 70 items). It then took about 10mins to boot. Thinking I had corrupted something, I tried the auto repair, but that didn't work, so I tried refresh and rebuilt the Win 8.

I reinstall all the items I had installed previously, and applied the updates again, but exactly the same problem - very slow to boot. I have now reverted to Win7 again, and it is all working fine again. I have left the HP System partition unchanged, and as the active drive. I did try various boot rebuilds but that didn't work either.

There must be something in the updates that causes this but I don't know how to find out what.

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May 25, 2014

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I'm on Mozilla now. I got lucky.

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Apr 24, 2014

A couple of days ago, my HP Pavilion g7-2233cl laptop, running Windows 8, started looping at startup. I shot a brief video showing a few loops and posted it on YouTube: [URL] ....

Because of the looping, I am unable to input any commands through my keyboard or mouse once the looping starts. So, for example, I cannot get to Control Panel.

I was, however, able to click on Escape during a startup and run a hardware diagnostic. No hardware problems were found.

Sometimes, after looping for quite a while, the computer freezes up. It stops looping but then won't let me do anything else either.

This problem does NOT seem the same as the "Automatic Repair" issue I have seen described on YouTube. By the way, I also have Windows 8 running on a desktop computer.

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Unsure what happened here. Never had this kind of error before. Laptop runs fine. However, when I go into control panel and select "check for updates" it literally does nothing other than sort of freeze up...not a crash just runs real slow and it "clocks" Windows update tool never comes up. Everything runs fine and normal otherwise

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Dec 16, 2012

I have a fresh install of Windows 8 Pro on a new PC and have done for some weeks. On Friday i hit the shutdown option Update and Restart. On the Saturday (yesterday) I turned on my machine to greeted with the Windows 8 Logo then a blank screen and doesn't boot at all into Windows (And not i have checked both monitors and they connected fine.

What was i doing just BEFORE "Update and Restart".......

1. Enabled UEFI on the BIOS
2. Installed the Hyper-V Windows 8 Features
3. Created and installed a Virtual Switch
4. Created and installed a Virtual Machine and installed Windows 8.
5. Onto the VM i installed Visual Studio 2012 Web (MVC4) and SQL Server Express 2012 (NOT LocalDb)

Then after than i ran the Windows Update on the main PC and pressed "Update and Restart".

What have I tried doing to resolve this issue?

Booted (F12) using the OEM Disc. I have then Repair your computer->Troubleshoot....

1.1 Advanced Options
1.2 Automatic Repair
1.3 This fails and I get the following error:

[URL] ....

then i tried....

2.1 Refresh PC
2.2 I get the following error:

"The Drive where Windows is installed is locked. Unlock the drive and try again"

then i tried....

3.1 Reset PC
3.2 I get the following error:

"Unable to reset your PC. A required drive partition is missing"

then i tried....

4.1 System Restore
4.2 This fails and i get the following error:

[URL] ....

So I'm completely at a loss. I presume if I unlock the primary disk I should be able to boot or at least repair? Anyway i really don't want to wipe and uninstall if possible.

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I just recently bought asus notebook x550C i3 processor,had been working fine for a week. Then lost connection to Internet went to update and restart as updates were needing to be done. After appearing to complete the updates, it then said failure configuring updates, reverting changes do not turn off. It has now been on this screen for 3 hours. I have tried shutting down but when re opens it lands back on same page, with the loop going round and round. I have tried f9, as another forum said that should get me to menu to restore factory settings but that does not work, neither does windows key

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May 1, 2014

I have an ASUS laptop (N53Jq, i7, GT425M, 8GB) with Windows 8.1, with update. It's being used like a desktop computer, with the lid closed connected to a monitor through HDMI and with mouse and keyboard. I have the Power4Gear Hybrid driver, to set the high performance mode in my PC, but after awhile it still goes into sleep mode (like 1 or 2 minutes). It's really weird, I checked every setting (on the driver app and control panel) and sleep mode is off everywhere.

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Aug 13, 2014

I have a Laptop, plus a Desktop, both running Win 8.1 - 64-bit

I posted my question here Windows 8.1 Aug Update Released (KB2975719)

But was told I should rather post it in this section for more responses, so here goes ...

I have 1 x Laptop, plus 1 x Desktop that I need to update with the latest MS update releases.

That means I will need to download & update on each machine. Both are Windows 8.1 64-bit units, and they have both had all previous updates installed.

Given that my Internet connection is very slow, and "out of bundle" data usage is VERY expensive here in South Africa, is there a way I can download the update once, save it to a USB drive, and use that to update both machines?

Once the update file is on the USB drive, how to install the update file on each machine? e.g. can I just copy the file to each machine, and then run/execute the files?

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May 19, 2014

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I got a message on my new laptop that Windows was updating and would take 2 days. This was on Friday.

I went back to it yesterday (Sunday), and it says it will restart today.

I've been periodically checking it and I'm still getting the same message.

Is this normal? Can I override it somehow and get into my laptop??

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Oct 24, 2013

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Sep 15, 2014

I have been running my desktop system under WIndows 8.1 since release, and I started having a problem the other day.

The system seems to have hung up completely, so I powered it down (it is usually up 24 x 7 since I use it as a DVR along with my computer usage).

It seemed to be ok when it powered up, but then a bit later it asked to reboot to finish installing updates.

It has not booted since.

During reboot, it displays the Windows logo and the spinning dots for a few seconds, and then the screen blanks, and my monitor loses signal. I have left it for quite a while and it doesn't come back. After some time, it goes into sleep mode (slowly flashing power indicator), so something is going on at some level. I have powered off and back on, and removed the power cord for a minute to see if anything different happened... it doesn't.

I have tried pressing F8 and Shift-F8 during reboots to try to get to safe mode, but so far no good. Last night, I used my laptop and seem to be able to access shares, but unfortunately it appears that the things I want/need most are not shared.

The bad part is that I haven't been able to locate my recovery disc, but I will continue to look.

I bought the system with Windows 7 right before 8.0 was released, and When 8.0 came out, I got the cheap upgrade and before loading it, installed an SSD for my C: Drive, and kept the existing HDD for my D: Everything has been running well until this incident.

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Nov 26, 2013

I have a dual boot (Windows 7 & 8 on separate hard drives) system that is performing flawlessly. I'm considering doing the free 8.1 update (updating Windows 8), but concerned that it might mess up my current beautiful dual boot configuration.

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Sep 15, 2014

I am attempting to repair a Dell Inspiron 5520 Laptop for a friend of mine.

He's been having issues updating it for sometime and when he called me he was having a "Windows update hasn't been able to check for new updates for 30 days" pop-up appearing every few seconds that was rendering the laptop almost unusable.

I managed to stop that by disabling automatic updates. When I attempted a manual update I got the message :

Windows could not search for new updates: Error Found Code 80070BC9

Other times it would say it needed to be restarted and would go into a restart loop that was generally
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I tried SFC /Scannow which seemed to work and say a restart is needed to implement changes but then fails on restart

DISM didn't work when attempting to run it from the machine but got to 100% when I ran it from my own Windows 8 install disk but then failed and needed a restart to undo the changes.

I also tried a repair and a restore of the current Windows installation but got : Error Code: 80070490 both times

The laptop didn't come with an install disk or serial so it seems restoring it from external media may be out of the question?

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Jun 10, 2014

I have purhcased an Asus N550 Laptop with Windows 8 installed already (so I have no CD) merely yesterday, and I believe that I have slipped up somewhere and made a fatal mistake.

Since it was new, yesterday, on the day of the purchase, I decided to update some drivers to keep them up to date, and I updated my Graphics Card (NVIDIA 745M) manually from the device manager. I proceeded to perform a restart and all went normally. This evening, I had to perform a restart because my McAfee AV had requested a restart for an update, and was I went to the restart button, I noticed that some Windows Updates were available, so I restarted. Upon startup, my laptop encountered an error with the updates, the error was along the lines of "video_dxgkrnl_fatal_error". From then on, whenever I started up my laptop, my Windows startup page (the metro screen), would not appear, and all I would get was a flashing screen at 1-2 second intervals, and my cursor would sometimes appear. Meaning, I can not get to my windows startup page.

I then restarted again and was introduced to the repair page, and tried to perform a system restore which for some reason, failed since it lasted almost an hour and a half - which to me, seems very abnormal for a laptop that was not older than 24 hours, so I performed a hard reset. After a while, I was reintroduced to the repair page, and this time, I have gone for a 'Reset' option so everything is restored to factory settings, and it is in the process of doing so as I type this. I am not sure what the outcome will be, but I hope that it can be restored to the point where these updates were not installed - as, like I stated earlier, my system restore failed.

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Apr 1, 2014

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Jul 2, 2014

It has an ASUS M2N-E motherboard with an old single core AMD Athlon 64 (I cannot remember which model specifically).

Last week, I provided him with a couple of old HDDs and 8GB worth PC-5300 DDR2 667 MHz RAM. We also installed Windows 8.1 64-bit, and other than the CPU being a single core and a bit slow, things were proceeding relatively smoothly.

He has an NVIDIA Geforce 8500 on the board, and he's ordered a PNY-made Geforce GTX 650 that's on it's way at present.

He's wanting to upgrade the CPU to the AMD PHENOM X4 9950, so we've been periodically meeting over the past couple of weeks to perform surgery on this old machine.

At any rate, we found that to update the CPU, we needed to update his BIOS from the one that was installed, which was at revision 0502. The needed BIOS revision for the CPU was 1504, but would also work with revision 1701.

After jumping through several hoops to update the BIOS, we updated it to 1701. However, since then the machine will not boot into Windows 8.1. He gets an instant BSOD. I did not see the error code, so I cannot say what it was. He told me that he's attempted to do a repair install to no avail. The repair attempt results in a constant loop of the machine rebooting and BSODing.

At any rate, here are some URLs that detail the board specs and the list of BIOS revisions for that board.

Motherboard Specs: Motherboards - M2N-E - ASUS
CPU Compatibility list: ASUSTeK Computer Inc. -Support- CPU Support M2N-E

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May 12, 2014

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Jun 2, 2014

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I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.

So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.

How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.

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