Windows 8.1 With Update - Asus Laptop Constantly Going Into Sleep?
May 1, 2014
I have an ASUS laptop (N53Jq, i7, GT425M, 8GB) with Windows 8.1, with update. It's being used like a desktop computer, with the lid closed connected to a monitor through HDMI and with mouse and keyboard. I have the Power4Gear Hybrid driver, to set the high performance mode in my PC, but after awhile it still goes into sleep mode (like 1 or 2 minutes). It's really weird, I checked every setting (on the driver app and control panel) and sleep mode is off everywhere.
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Aug 27, 2014
I just recently bought asus notebook x550C i3 processor,had been working fine for a week. Then lost connection to Internet went to update and restart as updates were needing to be done. After appearing to complete the updates, it then said failure configuring updates, reverting changes do not turn off. It has now been on this screen for 3 hours. I have tried shutting down but when re opens it lands back on same page, with the loop going round and round. I have tried f9, as another forum said that should get me to menu to restore factory settings but that does not work, neither does windows key
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Aug 2, 2014
I purchased a new laptop yesterday and a couple of hours after i set it up it started to constantly freeze and programs will stop responding. Windows 8 is fully up to date.
Specs:
Asus VivoBook F550LD-CJ321H Laptop
Core i7 4500u
8gb ram
NVIDIA geforce 820m 2gb
1tb hdd
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Jun 5, 2014
I have an Acer Aspire E1-571 laptop with a 750 GB HDD partitioned in the following ways:
Recovery partition - 400MB
Recovery partition - 450MB
Recovery partition - 20GB
EFI System partition - 300MB
C: (boot, page file, crash dump, primary partition) NTFS - 338.07GB (31% free)
D: Data (primary partition) NTFS - 339.32GB (100% free)
My laptop keeps hanging, which I think could be due to the C: drive being so full. Sometimes it will hang with only a couple of tabs open in Firefox, and it has been known to hang on start up - though this is rare and hasn't happened for a while.
Task manager keeps saying 100% disk is being used (which leads me to wonder if it is to due with the free disk space in C: ) - and sometimes even task manager can hang. I have been wondering if utilising the D: partition could alleviate this problem.
I'm currently rewriting this on my phone due to the laptop hanging again. Since my HDD is partitioned into 3 recovery partitions, what is my D: Data for?
Can I merge it with my C: without adversely affecting my laptop?
Can I otherwise use my D: to store files safely?
Since it takes up almost half of my 750GB HDD space, I would find it odd if I was unable to utilise it and to find that it was also full of hidden recovery information. When someone (PC World) says they'll sell you a laptop with 750GB HDD space, they actually mean that they'll sell you one with less than half this free disk space?
The constant hanging has gone past infuriating and I would love to get it sorted - though even if it has nothing to do with freeing up space on the C: drive, I'd still love to know what this D: is for and if it can be used.
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Jul 9, 2013
I am running 64 bit Windows 8 on a VAIO touchscreen laptop. Yesterday, my screen started randomly dimming itself. When I went to change the brightness back up, as I held down the button it kept jumping back to a low brightness. When I tried setting my brightness in the power options, it would save to be bright for a little while, then after a time it would dim again. Upon checking the settings, it set it self to have near minimum brightness. My PC does not have adaptive brightness and my graphics drivers are up to date.
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Jan 8, 2014
I have a new Asus S400CA that came with Windows 8 and I updated to 8.1 out of the box. The computer crashes when it goes into sleep mode probably 1 out of 3 times. I have tried updating all the drivers, including the wireless driver. I have it set to make minidumps but they aren't being created anymore (last one was on 12/5). Usually I get no indication that the computer crashes but it takes a long time to boot back up, although occasionally it will say Windows encountered a problem and has to restart.
I am also getting a ton of Schannel 36888 errors, although I don't know if that's related.
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Sep 15, 2013
The laptop is an ASUS Vivobook, running Windows 8. Once I woke up it from sleep, and the screen was blank. The backlight was on, but the screen was black. So I held the power button, and then started it up again.
When it got past the BIOS screen, it then said "Configuring Windows Updates". It then got stuck at ~50%, rebooted, and then gave a black screen again.
After a force shut-down, it resumed the "Configuring Windows Updates", this time from 60%, and booted normally. Is this normal, or should I ask for a replacement?
i54 GB RAM750 GB HDD + 24 GB SSD HYBRID2GB NVIDIA GEFORCE
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Oct 17, 2013
This began suddenly about two weeks ago and has continued ever since. I get the usual Driver_State_Power_Failure message I have seen here.
When I attempt to upload a dump file, I get and invalid format error, and SF Diagnostics tool will not work for me either.
This computer worked wonderfully for 6th months and now it's a complete pain.
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Apr 8, 2014
It's an Asus G75VW-BBK5 I got in November of 2012 (refurbished) running Windows 8.1 x64.
It always plays coy with shutting down/sleeping. Whether I am closing the lid, shutting down/sleeping from the menu/tapping the power button, it will always log off, give me the message that it is restarting/sleeping/shuttingdown in the center of the screen for a few seconds, turn off the screen, and then continue to run, such that if I tap a key or use the touchpad, it will instantly turn on the screen and give me a logon prompt as if I had never turned it off (but only logged off).
The only way to shut it down is to hold the powerbutton for a few seconds or remove the battery while it is unplugged.
Other than this, I can't complain of any outstanding issues.
I have attached the diagnostics usually requested for a BSOD troubleshoot.
If I remember correctly, you can ignore the dump file. That was from a BSOD caused by the secondary SSD being jarred loose when I wasn't gentle enough with it.
Other than this issue, there is no problem this laptop. I have, of course, run powercfg -requests to see if any processes were causing it. Nothing showed up.
How to get it to start shutting down/sleeping properly? I'm getting tired of finding it still running in my backpack an hour or two after I packed up. Sometimes I will only know that something is wrong when the backpack is hot or when I see it show up in my list of active computers on Teamviewer when I am using a different computer.
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Apr 30, 2014
Asus laptop Windows 8 stuck at Resetting PC 2%, Only option is hard reset??
This laptop belongs to my Grandma (87 years old). **She did not make the recovery disk for the computer.**
I got to the Recovery options and it has been stuck at 2% for about 6 hours. Asus OEM X55C Windows 8
NOTE: Yesterday I told Grandma I would see what was wrong, but it would bug out, freeze, etc when trying to log into the administrator. The screen would go totally black and then freeze. So, the computer has shut down improperly several times.
However, it did repair the disk last night before I attempted this recovery.
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Apr 15, 2014
I have an Asus laptop with Windows 8. I got it last August and until last week I haven't had any problems with it. Last week, my sound stopped working. It shows that the sound is up all the way on speakers and system sounds, but I am only able to get sound when I plug my headphones into the headphone jack.
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Sep 5, 2013
I am trying to set up a backup for a Windows 8 ASUS laptop. The backup is to go to a local network shared external drive. The folder for the back up was named Sue_ASUS_bkup and it was mapped as "W". The backup tools > Win 7 file recovery only provides a DVD as a backup location. It does not show a hard drive nor the network location as options.
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Apr 27, 2012
I'm using the Asus Eee Slate EP121. This happened more than once that Windows prompted me to install an update, then fails. Sometimes the update prompt disappears even though it was not installed. Today it prompted me to install an update called "Qualcomm Atheros Communications driver update for Bluetooth Module" and failed.
Error code 80070103.
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Jul 14, 2014
running in 8.1 Asus Laptop, i cannot log into ebay just swirls around waiting, I can via windows 7 on desktop. Tried all cookie clearing, and in firefox, tried 2 other browsers. Just baffled why i cant log in, I can log into other sites ok
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Feb 19, 2014
This is a brand new windows 8 system that was sold to a customer. He brought it in for being unable to boot into windows after having used it for a couple of weeks, and he demonstrated the issue to me. It literally just boots to grub. This customer is a basic windows user. No experience with linux or dual booting. He uses it for email. I have never come across this particular problem before, so I ran the normal partition tools to see if the table looked proper for a windows 8 machine. Everything checks out ok, however it is still booting to a grub prompt!!
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Apr 5, 2014
Windows 8 Asus laptop dead hard drive
I understand all I need to do is install and it will pickup serial from bios and be activated
I found a windows 8 pro dvd but it did not activate maybe because laptop came with basic. I want to activate it without an activator as its not my laptop, and it did come with windows 8 genuine on it. I notice all the links here are dead and all the torrent are for other than basic windows 8.
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Mar 13, 2014
I have a K55A Asus laptop, and I'm having some issues trying to restore it (refreshing it at his start). I have no CD for the recovery and when I try to restore my PC by the program Window8 in stored (settings-> General -> Delete everything and reinstall Window) I get an error saying there is some files missing.
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Oct 20, 2013
Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.
Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before.
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Jul 2, 2014
It has an ASUS M2N-E motherboard with an old single core AMD Athlon 64 (I cannot remember which model specifically).
Last week, I provided him with a couple of old HDDs and 8GB worth PC-5300 DDR2 667 MHz RAM. We also installed Windows 8.1 64-bit, and other than the CPU being a single core and a bit slow, things were proceeding relatively smoothly.
He has an NVIDIA Geforce 8500 on the board, and he's ordered a PNY-made Geforce GTX 650 that's on it's way at present.
He's wanting to upgrade the CPU to the AMD PHENOM X4 9950, so we've been periodically meeting over the past couple of weeks to perform surgery on this old machine.
At any rate, we found that to update the CPU, we needed to update his BIOS from the one that was installed, which was at revision 0502. The needed BIOS revision for the CPU was 1504, but would also work with revision 1701.
After jumping through several hoops to update the BIOS, we updated it to 1701. However, since then the machine will not boot into Windows 8.1. He gets an instant BSOD. I did not see the error code, so I cannot say what it was. He told me that he's attempted to do a repair install to no avail. The repair attempt results in a constant loop of the machine rebooting and BSODing.
At any rate, here are some URLs that detail the board specs and the list of BIOS revisions for that board.
Motherboard Specs: Motherboards - M2N-E - ASUS
CPU Compatibility list: ASUSTeK Computer Inc. -Support- CPU Support M2N-E
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Nov 25, 2013
I've clean installed windows 8.1 pro vl x64 in my laptop (Windows Media Center is not installed of course). and activated successfully with KMSmicro 5.0.1. Windows is fully updated.
I have this problem: it wakes unexpectedly from sleep at either 04:00 or 05:00 at night.
I check in the Event Viewer and the first entries after the wake are always, eg.:
Code:
Event: Kernel-General
Description:
The system time has changed to 2013-11-24T03:19:07.500000000Z from 2013-11-24T00:19:12.031510800Z.
Change Reason: System time synchronized with the hardware clock.
Code:
Event: BTHUSB
Description:
Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.
and
Code:
Event: Power-Troubleshooter
The system has returned from a low power state.
Sleep Time: 2013-11-24T00:19:02.334201600Z
Wake Time: 2013-11-24T03:19:09.179443500Z
Wake Source: Unknown
The following is what I've tried so far based on these two links:
Spoiler: [URL] ....
1a. Go to Device Manager - Select each keyboard and mouse device and right-click Properties - Go to the Power Management tab and untick "Allow this device to wake the computer".
1b. Double checked the above for my onboard ethernet network card
2. Checked in Task Scheduler and no active task is set to allow to "wake the computer to run this task" having such launch time.
3. Checked in Automatic Maintenance and "Allow scheduled maintenance to wake up my computer at the scheduled time" is disabled.
4. Ran cmd as admin, and:
Code:
C:Windowssystem32>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
[Code] .....
5. checked in Power Options>change plan settings>change advanced power settings and the "Allow wake timers" is disabled for both On Battery and Plugged in.
6. There's no relevant setting in the BIOS.
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Jun 3, 2014
So recently I downloaded windows 8.1 onto my Asus laptop and my apps on the start menu will not work. whenever I click on them the apps blink or flash and don't open, I try clicking on them again but same thing happens the screen will blink them disappear again.
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Apr 4, 2014
I've bought a new laptop , it's an Asus K95 series. (K95VB)
Since it has an open slot for a second drive i also bought an SSD for it , a Crucial M500 240Gb if that should matter.
So the laptop comes preinstalled with windows 8. There are no discs (recovery,repair,...) with the system. (a google search learned that this is normal)
Offcourse i want my laptop to run the Windows 8 from the SSD instead of the 1TB HDD (wich is actually a 3.5" , first time i see that in a laptop ).
1) What is the best way to do this ? Clone , fresh install , recover to SSD ? (alltough it seems the last one isn't possible)
I know a clean install is always the best way but since i don't have any Windows 8 disk to install from , i don't know how ... (read as : can you do a fresh install with a recovery disk ?)
2) How do i do it ? (a nice step by step if possible)
3) If i manage to do it , what do i do with the original HDD ?
Because it has 5 partitions now : 100MB (EFI-systempartition) - 900MB (recoverypartition) - 20,01GB (recoverypartition) - and a C and D (OS and Data).
Can/may they be deleted ? (want to use this just for data , all progams/games/apps will go to the SSD offcourse)
Haven't installed anything yet , just turned it on and did the basic installation stuff Windows 8 asks for the first time.
Not a noob to pc/laptop installs , but new to Windows 8 and it looks like it changed a bit since W7 and everything before that.
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May 23, 2014
I've just received an Asus S301L laptop, with Windows 8 Pro preinstalled. The owner wants Windows 8 wiped and Win7 installed along with Scientific Linux.
I've disabled secure boot and enabled CSM in the BIOS, thus getting rid of the annoying UEFI boot process, and I'm now able to boot old-style from thumbdrives and whatnot.
My question is: given this partition configuration as shown by gparted, is it safe to wipe the whole damn thing and repartition from scratch, or will I run into bootup problems with the BIOS not seeing stuff where it wants to see it (like that suspicious FAT32 partition labeled "boot")?
I imagine this isn't a problem since I disabled everything UEFI, but better safe.
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Aug 17, 2014
I am running Windows 8 on an Asus laptop. Two days ago it was doing updates and restarting. It did this 3 times, and on the third restart I received the blue error screen. It stated
"Recovery. Your pc needs to be repaired. A required device isn't connected or can't be accessed. Error code: 0xc0000225
You'll need to use the recovery tools on your installation media. If you don't have any installation media [like a disc or usb device] contact your system administrator or Pc manufacturer."
It gives me three options at the bottom [press enter to try again, press f8 for startup settings, press esc for uefi firmware settings]. If I press enter I get the same screen just with a bit more text. f8 does nothing. Uefi takes me to the boot menu. I have been trying to boot from a dvd r with a flash operating system in order to recover my data before it is reformatted. However, it does not seem to recognize the disc. When I select to boot from dvd rom, it tries, then on the black screen appears text saying restart and select boot device or install boot media and press a key. I tried taking disc out and putting bavk in, then pressing a key, nothing, same message.
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Feb 21, 2014
I was playing around with my OS dual booting them from Windows 8, W7 and XP but I accidentally erased my recovery partition. The bios i have is different from anything I've seen before. To boot from a cd/dvd i had to enable launch csm and secure boot control. Its the asus Q500a laptop. I just wanna know if i can download the recovery partition from somewhere and put it in my hdd.
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Jul 5, 2014
I got a new ASUS G750jx laptop two weeks ago and have been having crashes since the first day.
So far I've tried various hardware diagnostic tools:
Memtest - ran it for 19 hours in multi-thread mode, did 11 passes and had no errors
Intel diagnostic tool - found no errors
Seatools - had no errors
Fumark, 3dmark - without troubles
Ran system with driver verified enabled, had crashes, but all of them related to nt kernel and don't really give much information ( i had updated to windows 8.1 at that time )
Couple of days ago reseted everything back to factory settings and had more luck getting references to specific drivers in minidumps, like sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously tried all newest drivers from the manufacturer website, but problems still persist.
Unfortunately I've removed latest dumps, so I'm attaching previous ones : [URL] ....
And and small output from sf tool, too bad cannot go back and get a better one : [URL] ....
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Feb 23, 2014
I just purchased a asus laptop it has windows 8 and takes forever to load anything slow connecting to internet ; web pages anything it just crawls.
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Nov 8, 2012
I just installed windows 8 . I did have windows 7,but after I installed 8 I went to download some pics from my cameras SD card and it doesn't work.Do I need to install drivers for it.
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Jun 25, 2014
When I turn on my friend's Asus Windows 8 laptop, the backlit keyboard lights up momentarily, the screen stays blank. I can hear the hard drive spinning, but nothing happens onscreen.
I can get in the Setup menu by pressing F2 on boot. I've turned off Fast Boot, did not work.
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