Windows 8.1 Constantly Freezes On New Laptop - Programs Stop Responding

Aug 2, 2014

I purchased a new laptop yesterday and a couple of hours after i set it up it started to constantly freeze and programs will stop responding. Windows 8 is fully up to date.

Specs:
Asus VivoBook F550LD-CJ321H Laptop
Core i7 4500u
8gb ram
NVIDIA geforce 820m 2gb
1tb hdd

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All Programs And OS Are Hanging / Stop Responding?

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By hanging i mean all programs stop responding however videos, file transfers and things that are already going on (anti virus scan, etc) still go on. I have to force shut down my computer (hold the power button).

This happens about 10-20 mins after starting up my computer.

PS I ran all kinds of anti malware, anti adware, anti virus, anti autoexec, anti phising, and more. Something weird i noticed is that something (a program i assume) always tries to put off my auto updates but winpatrol detects it and i never allow it to make those changes.

Malwarebytes found 5, but by the time it found those 5, ALL programs were hung up including malwarebytes. Spywareterminator found 11, same problem, it got hung up.

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My setup: Windows 8 PRO, CPU Intel i7 3.40 GHz 64 bit, 16 GB RAM, INTEL SSDSC solid state hard drive 223 GB (about one quarter full). I did not have these problems with Windows 7, or the Windows 8 pre releases.

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These hesitations arise in various programs or while manipulating UI options, and have since the earliest Windows 8 betas, though they have become less frequent with each release. No forum messages that I have come across relate specifically to this random issue.

Additionally, Windows 8 is a multitasking slug as contrasted to W7 when, for example, a large file is downloading in the background. Open another program in W7 and it pops up almost immediately; open in Windows 8 and it takes 15-30'. Priority has been assigned to both "programs" and "background services." Made no difference.

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How to overcome it?

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Some programs wont even open. My computer has been running fine since I purchased it 8 months ago. This started happening after a windows update a couple of weeks ago. I've refreshed windows 8 twice, ran a full system virus scan, ran malwarebytes and it found nothing. I also tried sfc /scannow and used dism /online /cleanup-image /restore health to fix component store corruption and fix corrupt system files and also tried gwscan from Hirens boot cd. I generated a system health report and this is what the report came up with:

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Recovery partition - 400MB
Recovery partition - 450MB
Recovery partition - 20GB
EFI System partition - 300MB
C: (boot, page file, crash dump, primary partition) NTFS - 338.07GB (31% free)
D: Data (primary partition) NTFS - 339.32GB (100% free)

My laptop keeps hanging, which I think could be due to the C: drive being so full. Sometimes it will hang with only a couple of tabs open in Firefox, and it has been known to hang on start up - though this is rare and hasn't happened for a while.

Task manager keeps saying 100% disk is being used (which leads me to wonder if it is to due with the free disk space in C: ) - and sometimes even task manager can hang. I have been wondering if utilising the D: partition could alleviate this problem.

I'm currently rewriting this on my phone due to the laptop hanging again. Since my HDD is partitioned into 3 recovery partitions, what is my D: Data for?

Can I merge it with my C: without adversely affecting my laptop?
Can I otherwise use my D: to store files safely?

Since it takes up almost half of my 750GB HDD space, I would find it odd if I was unable to utilise it and to find that it was also full of hidden recovery information. When someone (PC World) says they'll sell you a laptop with 750GB HDD space, they actually mean that they'll sell you one with less than half this free disk space?

The constant hanging has gone past infuriating and I would love to get it sorted - though even if it has nothing to do with freeing up space on the C: drive, I'd still love to know what this D: is for and if it can be used.

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1) I have reset my PC completely and reinstalled windows 8 using the factory setup. Didnt solve the issue, newly installed windows displays the disk usage 100% and the performance is same i.e the system freezes.

2) I have tried adjusting my paging file, no change made a difference to the performance of my laptop. The default system managed Paging file size is something around 3.89 Gb. Does my problem have anything to do with my paging file?

3) disabling the "Windows Search" and "Superfetch" services and still it didnt solve the problem.

4) I have also run checkdisk on my hard drive completely. It took me a complete day to do so but still no change.

5) Before resetting my laptop, an error called "Kernel_data_inpage(http.sys)" used to come on my upgraded windows 8.1. Whats the issue?

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[No error messages, pc running ok, sfc & chkdsk ok, devicemanager list ok] ....

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[URL] ....

Ever since I got my new pc, which was 3 months ago, I've been getting this message a lot, it occurs randomly, at one point I couldn't even install a pc game so I figured it was a memory problem thus I removed 2 of the memory chips (i have 4 8gb chip). after that the game installed perfectly but once in a while I still get this annoying frking message randomly, and it'll restart my pc... what am i suppose to do?

I run windows 8 pro 64bit 6.2.9200 Build 9200
Intel core i7-3970ghz, 6cores, 12 logical processors overclocked @ around 4100ghz
16gb ram
radeon hd 7970

Here is the debug file after analyzing (C:WindowsMinidump-21513-7640-01.dmp)

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon.

[Code] .....

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Apr 2, 2014

Recently my mom visited a website that tricked her. She downloaded and installed some stuff she didn't need. I removed the stuff but noticed some other problems. I'm not sure if these are new problems caused by the useless stuff she installed.

Control Panel -> Programs -> Programs and Features is not showing all installed programs. Oddly, the only listed installed programs have names that start with the letter M. 14 programs are listed. See picture. Start Menu -> All Programs -> I suspect some programs are missing. I have a Win 7 style Start menu because I am using IObit's Start Menu 8 program. Control Panel -> System and Security -> Administrative Tools was empty. I fixed that by using SFC /SCANNOW.

I tried using System Restore to go back to an earlier date, but that didn't work. In the process of trying to do that I discovered that BitDefender Internet Security 2014 doesn't get along with Windows 8.1's System Restore feature. I uninstalled BitDefender and successfully went back to an earlier date but still had the same problems with missing programs. I undid the restore. I created a new Windows user account. The new account had the same issues: missing programs in the Start menu and Programs and Features menu.

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MalwareBytes found 8 virus'.

Spybot found 5 virus'.

Windows Defender found 7 virus'.

I removed them all and it seemed fine now, but i was wrong.

Windows Defender keeps popping messages up saying that there is a new virus found:

1. The icon that shows when something is removed but the virus ISN'T removed.
2. It gives me an error in the "Status" bar and it doesn't have the "Removed" text in the "Anbefalet Handling" as it normally would have but rather "Quarantine".
3. Immediately when it has "cleaned" my PC, this message pops up telling me there's a virus found and i need to scan it again to remove it.

It's the same virus: HackTool:Win32/Passview

The weird thing is, i recovered my PC to an earlier stage, where i haven't downloaded it and it's still detecting. It's like nothing happened at all. I think Windows 8.1 kept my files, just not the programs i had installed.

When i click on "View all elements found", another 3 virus' are found:

They're all in "Quarantine" and not "Removed" as they should be.

This is the log that Windows Defender produces:

containerfile:C:ProgramDataMicrosoftWindows DefenderLocalCopy{0500BD49-0C7E-42DA-AC8A-A9E76FB9881B}-Drops Logger By Jay.7z
containerfile:C:ProgramDataMicrosoftWindows DefenderLocalCopy{80E718F2-A291-4EB1-AAC1-8A329FB03862}-Drops Logger By Jay.7z

[Code] ......

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