Some Of The Keys On Windows 8 Laptop Stop Working
Dec 6, 2013
I have had this windows 8 laptop for half a year now. I didn't have any problems with it until AFTER the 30 day warranty expired. My issue is the right parenthesis key, the underscore key, and the question mark key stop working every now and then and it is getting more and more frequent. I haven't done anything to this laptop at all, It hasn't been dropped, hit, spilled upon or anything.
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Jun 4, 2014
In any case, as the topic title says, some keys on my laptop occasionally stop working for some time, before returning back to normal. Sometimes simply pressing the key several times makes it work, sometimes holding it pressed for ten seconds or so works... Sometimes neither of these works. Occasionally, the key starts working it I press it in rapid succession with a key that does work. For example, pressing I, a non-working key, instantly after pressing J, which works perfectly. Sometimes I simply just randomly press keys on my keyboard until the non-working keys start working again. Backspacing seems to make it easier for them to go back to 'non-working state', although this may be just my imagination.
When any one of the keys that sometimes stop working stops working, none of those keys works. And when one starts working again, all of them start working. Although they may return back to non-working state right away. Although it might be just coincidence, and it doesn't actually work that way.
An incomplete list of the keys that occasionally stop working:
(Left) Ctrl, I, O, 2, 7.
There are others, I believe, at least one more number, but I have no way to check until they stop working. And at the time of typing this post, they seem to be working strangely well.Also, the keys are (almost?) always in the 'non-working state' when the laptop wakes from sleep mode and I have to input the password. Luckily, it offers the On-Screen Keyboard option, which, by the way, works perfectly.
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May 19, 2014
I have MSI CX480 and i just upgraded to windows 8 from 7.. my function keys are working before but now that i'm in 8 its not working. i already install my drivers but still, its not working..
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Nov 30, 2013
I have a Toshiba Satellite P75-A7200 with windows 8, and none of the function keys are working, although they used to work. Windows 8 does not have flash cards, nor is there a keyboard option on computer settings.
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Jul 23, 2013
everything was OK until I went to download updates from HP 1Gb worth and then restarting the computer to find I had no wireless recognition, and it seems the downloads didn't download. after a long session with HP and a system restore to before this fiasco, the wireless is back working, but when playing solitaire the fn and z won't let me undo which is a nuisance. also I now have the annoying red alert from the HP assistant wanting me to download.
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Apr 30, 2014
This is really random. The keys are messing up. They either won't work or type double. I can only presume it's a virus. I've tried to gain access to my password protected user account via my guest account but I can't type the password in because of the way it's messing up. I want to use windows defender to try to sort it out.
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Mar 11, 2014
I think my toddler messed with some buttons on my computer today and now it is all wrong. First I tried using the keyboard to turn up the volume but this did not work. I looked into it and it seemed that my FN keys were reversed. So I followed these instructions: If the volume controls on your keyboard stops working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic.
In the Start menu, type View local services.
From the Search Results list, select View local services.
In the Services dialog box, locate Human Interface Device Access. Make sure the status is set to "Started." If it is not started, click Start the service.
Right-click Human Interface Device Access and select Properties.
On the General tab, in the Startup type, select Automatic, and then click OK.
After doing this, I went to see if it worked and after hitting the volume keys a few times, my mouse disappeared. I restarted the computer, on the login screen the mouse worked fine. But, when I got into the computer the pointer was on the screen but would not move! Now I can't do anything.
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Sep 15, 2014
I just bought my first Windows 8 laptop, a Lenovo e540. Above the dedicated number pad is a key with a calculator printed on it. Pressing this key of course brings up the 'Calculator' program that comes with Widows. I however strongly dislike said program and have no intention to use it. Instead I aim to have this calculator key open up my preferred calculator, which at this point is SpeQ.
So I created a shortcut for SpeQ and in the shortcut panel of the properties window I set it to the calculator button (which says its "ctrl + alt + F" in the shortcut box). I then found the shortcut for 'calculator' and set the shortcut key to 'None'. BUT... even after double checking that the settings were as intended and restarting the computer, the calculator key still opens up the old program. Additionally, despite "ctrl + Alt + F" appearing in the text box next to shortcut key, typing this opens neither program.
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Dec 5, 2013
I bought an HP laptop with windows 8 a few months ago, and since day one I have had this issue. At seemingly random times, the keys will stop using their normal function and start doing other things. For example, the F key will open up my files, hitting my down arrow key will minimize whatever window I have open. Oddly enough, the only way I have been able to figure out how to make this stop for the time is to open up my speech narrator, and then close it, and it makes everything go back to normal.
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Nov 18, 2013
Well mine certainly does.. When it quits I simply turn the mouse off and then on again. Doesn't figure as it worked in Windows 8 but, it refuses to work correctly in Windows 8.1. And more than that my mouse is a Microsoft Sculpt Touch mouse.
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Apr 29, 2013
for whatever reason windows defender decided to stop working e couple of days ago... whether a quick scan or full scan it stops about 2/3 the way through and reports the following error. i have no other av installed, no remnants of another av on my system, scannow shows no problems, dism health test checks out just fine, etc., etc. also, fwiw, there is nothing in defender's history files, all clean... as a result windows defender has an orange format, instead of green, which is apparently the default color scheme when it is not able to protect the system adequately.
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Sep 15, 2014
Recently I turned on my computer (Acer Aspire V5 122-P) and went to change the brightness. And using the FN keys and changing the brightness returns the same value rather than changing it. The other FN keys such as Volume +/- and turning adapters on and off still work. It is just the brightness keys. I would like a fix as I need long battery life and this is causing excessive battery drain. (I have tried turning it off and on again to no avail)...
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Dec 21, 2012
Recently did a clean install of windows 8 on my Asus K53SV and the function keys work fine except for the brightness keys.Actually, at first i loaded the windows 7 atk package and the brightness keys worked but the volume ones didn't then i got the latest atk package and now the brightness ones don't work (the lower brightness one just dims my monitor a bit and the increase brightness just makes it brighter a bit but doesn't change the brightness value) and the volume ones do.
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Aug 20, 2013
I have problem with USB 2.0. The problem first begin with app called (zadig.exe) under options i click List all devices.
I think by mistake i change of the drives after that the USB 2.0 stop working. I have USB 3.0 and its fine. The USB 2.0 can charge my phone and the mouse can work in BIOS ONLY. After going to Win 8 is stop working but it will charge my phone.
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Aug 2, 2014
I purchased a new laptop yesterday and a couple of hours after i set it up it started to constantly freeze and programs will stop responding. Windows 8 is fully up to date.
Specs:
Asus VivoBook F550LD-CJ321H Laptop
Core i7 4500u
8gb ram
NVIDIA geforce 820m 2gb
1tb hdd
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Jul 7, 2013
When I've been running certain programs on my computer, I keep getting the message, program has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. This has happened to me in Internet Explorer when I try to play movies, Windows Media Player, Norton Internet Security and when I try to run Windows Experience index.
Some programs wont even open. My computer has been running fine since I purchased it 8 months ago. This started happening after a windows update a couple of weeks ago. I've refreshed windows 8 twice, ran a full system virus scan, ran malwarebytes and it found nothing. I also tried sfc /scannow and used dism /online /cleanup-image /restore health to fix component store corruption and fix corrupt system files and also tried gwscan from Hirens boot cd. I generated a system health report and this is what the report came up with:
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May 31, 2014
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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Sep 15, 2014
How do I stop my laptop from updating to 8.1?
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Jan 17, 2013
Trying Windows 8 at work and bought new Samsung 700t tablet. Windows 8 works fine with local user (linked to live id) and all our software including Symantec Endpoint 12.1.2. As soon as I join to domain (server 2008) and reboot the live tiles no longer function. Have total reset several times and tried refresh and restore points. My guess is that has to be default behavior of Win 8 GPO compared to 2008 domain GPO. We are very plain on our policies and so far have not found anything on local computer or GPO that can correct issues.
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Jan 24, 2014
I have a problem with keyboard and mouse. Every day when i playing some games my keyboard randomly stop working (backlight on keyboard still light but LED on num lock is off and buttons don't work) after few seconds my mouse also stop working. Plugin to another USB doesn't work. Only when i disconnect keyboard and connect mouse to other USB mouse work. After restarting system all works fine. Im sure keyboard and mouse is good (testing it on laptop when this happens and its work normal). I have updated drivers and BIOS.
PC spec.:
Windows 8.1
AMD Phenom II x4 940
Gigabyte ga MA790x UD4P
GTX 660
2xHDD+1SSD
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Aug 5, 2014
So recently the sound on my machine will randomly stop working- no apps produce sound, Chrome doesn't, not even the system sounds. I posted about this on another forum which told me to check for hardware changes in the device manager, but that doesn't seem to be working, or at least not consistently.
From what I can tell, the sound won't cut out if it's playing. It will only stop when there's nothing playing at all. After that, it just comes back when it feels like it it seems. I've tried updating my sound drivers and everything, nothing is muted, so I'm at a loss.
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Apr 18, 2014
I purchased a new computer in the last few days, pre-installed Windows 8. I was having the odd error message where Chrome would stop working and reload. Or sometimes an error message saying my computer would restart. They are different messages:
Memory Management
IRQL_NOT_LESS_OR_EQUAL
Special Pool Detected Memory Corrupt
I downloaded all updates for Windows 8, then updated to 8.1 and downloaded all but one update available (Bing Desktop). I am still getting these BSOD. Sometimes in Chrome, sometimes in Steam, and sometimes randomly
I've run the Memory diagnostic tool in Windows, and it found no errors. I've attached the SF Diagnostics folder which was created.
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Apr 19, 2014
How to stop the battery charging when it is plugged in On my Dell XPS Laptop. Previously in Windows 7 It was easy to to switch between charging when plugged in or not but now with windows 8 I cannot find it.
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May 13, 2014
Latest Java updates (64bits and 32bits) work for a while then stop with no warning. Be it HTML chat rooms -not loading- or embedded videos or whatever else. That is on ALL browsers not just IE. Opera, Chrome, Firefox....they all stop working.
(on a strange note, trying to play an embedded video in Opera will result in Opera downloading it rather than playing it)
I shut down all anti viruses, turned off the windows firewall. Uninstalled and reinstalled javas. Even went as far as a full system refresh after which Java again worked for a while then stopped again.
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Jul 27, 2014
I just bought a sony laptop with windows 8. The side panel power options(shutdown and restart) and alt+f4 are not working to shutdown the laptop. Only holding the hardware power button for 4 seconds is working to shutdown the laptop.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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Apr 15, 2014
I have an Asus laptop with Windows 8. I got it last August and until last week I haven't had any problems with it. Last week, my sound stopped working. It shows that the sound is up all the way on speakers and system sounds, but I am only able to get sound when I plug my headphones into the headphone jack.
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Apr 7, 2014
Here are the 2 issues.
1) The email app in Windows 8.1 on her laptop just stopped working. She can no longer send or receive emails at all from any of her accounts. She says that she believes it has happened before maybe even a couple times a month.
2) This may or may not be related - The main email address in the app is her work email address from an old job. Whether it's related or not, she wants to undo that and have her primary email address to login or whatnot. She has since deleted all of her other email addresses from the app.
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Jan 7, 2013
I have installed window 8 pro 32 bit and my Bluetooth is not working after that. Previously window 7 ultimate 32 bit was installed in my laptop. after installation of window 8 pro 32 bit the driver of Bluetooth is not working. In window diagnosis it says "Generic Bluetooth Adapter not working properly" . Generic Bluetooth Adapter Properties
Device status : Windows has stopped this device because it has reported problems. (Code 43)
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
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Jul 4, 2014
I have a windows 8.1 dell laptop ,for some reason system restore is not creating points manually or automatically, when I try to make a restore point manually the working bar just keeps moving at the sane time though I noticed in the device manger a generic volume shadow copy entry will show up with a yellow mark beside it ,I have tried maybe 10-15 times to uninstall this and try system restore again ,but this keeps repeating itself,
I have also went into safe mode but system restore points can't be made under safe mode, I did the repository thing where I rename that folder to old and reset repository in safe mode ,same result .
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