Mouse Frozen / FN Keys Not Working
Mar 11, 2014
I think my toddler messed with some buttons on my computer today and now it is all wrong. First I tried using the keyboard to turn up the volume but this did not work. I looked into it and it seemed that my FN keys were reversed. So I followed these instructions: If the volume controls on your keyboard stops working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic.
In the Start menu, type View local services.
From the Search Results list, select View local services.
In the Services dialog box, locate Human Interface Device Access. Make sure the status is set to "Started." If it is not started, click Start the service.
Right-click Human Interface Device Access and select Properties.
On the General tab, in the Startup type, select Automatic, and then click OK.
After doing this, I went to see if it worked and after hitting the volume keys a few times, my mouse disappeared. I restarted the computer, on the login screen the mouse worked fine. But, when I got into the computer the pointer was on the screen but would not move! Now I can't do anything.
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Nov 30, 2013
I have a Toshiba Satellite P75-A7200 with windows 8, and none of the function keys are working, although they used to work. Windows 8 does not have flash cards, nor is there a keyboard option on computer settings.
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Jul 23, 2013
everything was OK until I went to download updates from HP 1Gb worth and then restarting the computer to find I had no wireless recognition, and it seems the downloads didn't download. after a long session with HP and a system restore to before this fiasco, the wireless is back working, but when playing solitaire the fn and z won't let me undo which is a nuisance. also I now have the annoying red alert from the HP assistant wanting me to download.
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Apr 30, 2014
This is really random. The keys are messing up. They either won't work or type double. I can only presume it's a virus. I've tried to gain access to my password protected user account via my guest account but I can't type the password in because of the way it's messing up. I want to use windows defender to try to sort it out.
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Dec 6, 2013
I have had this windows 8 laptop for half a year now. I didn't have any problems with it until AFTER the 30 day warranty expired. My issue is the right parenthesis key, the underscore key, and the question mark key stop working every now and then and it is getting more and more frequent. I haven't done anything to this laptop at all, It hasn't been dropped, hit, spilled upon or anything.
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Jun 4, 2014
In any case, as the topic title says, some keys on my laptop occasionally stop working for some time, before returning back to normal. Sometimes simply pressing the key several times makes it work, sometimes holding it pressed for ten seconds or so works... Sometimes neither of these works. Occasionally, the key starts working it I press it in rapid succession with a key that does work. For example, pressing I, a non-working key, instantly after pressing J, which works perfectly. Sometimes I simply just randomly press keys on my keyboard until the non-working keys start working again. Backspacing seems to make it easier for them to go back to 'non-working state', although this may be just my imagination.
When any one of the keys that sometimes stop working stops working, none of those keys works. And when one starts working again, all of them start working. Although they may return back to non-working state right away. Although it might be just coincidence, and it doesn't actually work that way.
An incomplete list of the keys that occasionally stop working:
(Left) Ctrl, I, O, 2, 7.
There are others, I believe, at least one more number, but I have no way to check until they stop working. And at the time of typing this post, they seem to be working strangely well.Also, the keys are (almost?) always in the 'non-working state' when the laptop wakes from sleep mode and I have to input the password. Luckily, it offers the On-Screen Keyboard option, which, by the way, works perfectly.
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May 19, 2014
I have MSI CX480 and i just upgraded to windows 8 from 7.. my function keys are working before but now that i'm in 8 its not working. i already install my drivers but still, its not working..
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Dec 21, 2012
Recently did a clean install of windows 8 on my Asus K53SV and the function keys work fine except for the brightness keys.Actually, at first i loaded the windows 7 atk package and the brightness keys worked but the volume ones didn't then i got the latest atk package and now the brightness ones don't work (the lower brightness one just dims my monitor a bit and the increase brightness just makes it brighter a bit but doesn't change the brightness value) and the volume ones do.
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Oct 26, 2013
My mouse was working just fine. Suddenly it stopped working, however, the mouse still light up..
I tried other mouse, not working either with light on..
I restored the whole computer to factory ....
Tried different ports but not working..
But any other device works just fine..
Went to device manager, it's not under mice section..
And i tried to update genetic usb drivers but that didn't work either..
The mouse is has its lights on but the computer bit detecting it and not giving any message..
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Mar 21, 2014
Mouse works in game to look, shoot etc, but in the HUD/Setup options it doesn't, cant use it to change settings, or click on anything, its just dead. I can see the pointer, move the pointer, but that's it.
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Sep 10, 2013
I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.
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Jun 12, 2013
I can load into BF 3 fine but when I get into the game, the mouse buttons won't work, I can move the cursor but not select any of the options, kits, etc.
I've only had it since upgrading to Windows 8 and adding another monitor.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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May 16, 2014
I have a new Dell Inspiron 2350 windows 8.1 for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled. There is no setting in the bios that I can see which would cause this. I have re-installed the drivers. I have tried different USB port. Dell have even replaced the keyboard and mouse and batteries, same problem.
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Dec 10, 2012
I have an Asus K52Je, and freshly installed Windows 8 on it. What I have noticed is that I cannot highlight text anymore in almost all places after typing with keyboard. As a workaround I just double tap the WINDOWS key on my keyboard and it works again as long as I don't type anything, then it goes bad again.
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Jun 8, 2014
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
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Aug 10, 2014
Laptop Keyboard and Mouse is not working properly now. Last time this occurred which was about 3 months ago, I reset-ed Windows 8 and it was all working again. When this occurs, in both incidents, I can't go to bios, can't enter password to login, can't open on-screen keyboard(except sometimes), and even if I get open, using it is same as using the keyboard.
Mouse errors: LMB changes to Select all thing so I can't click anything. This issue is same at least most of the time.
Keyboard errors: This varies a lot from time to time.
I reset-ed OS this time too and the problem still exists unlike before.
Ex: I'm not sure this key is this or not, but it was I think Z is ctrl, x is alt, a don't work, ctrl, alt, shift don't work. Then, keyboard itself keep on pressing space or opening windows support.
And then I updated my BIOS and now the problem was a little bit solved or I think it would be best to say the problem changed bit.
Now z,x,a, spacebar, ctrl, alt, shift, everything working,except ! and maybe a few other keys, but now It keeps pressing caps lock, shift and opening up windows support.
Then I restarted, and now I pressed F2(BIOS) and it let me in. I tried changing the boot priorty order but those keys F5/F6 aren't working, so I restarted, now again I can't press F2.
And sometimes laptop beeps for some reason on booting up.
There are no keyboard drivers except the default one and sticky and filter are all off.
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Aug 28, 2014
I'm having a problem with getting the mouse wheel button to work correctly in 8.1
I've switched to left handed use to alleviate shoulder pain.
Before this I had the mouse and keyboard center installed. I use a cheap USB keyboard and a microsoft USB optical wheel mouse. Configured for the right hand, everything works correctly. The right button is the normal select, the right is context and I configured the wheel button to double click.
When I switch to left hand I lose the wheel button double click. The select / context buttons are properly working, but when I click the wheel it appears to be the same as a context button click. I thought maybe the settings got messed up when I switched the buttons so I tried setting the wheel button to another function (open charms in this case). That works. Switched the wheel button back to double click and it goes back to open context menu.
I uninstalled and re-installed the mouse and keyboard center. That made no difference. Seems like a bug here.
On, this is on a new (mid-april) HP laptop so there is a touchpad that I almost never use because I generally have the mouse, keyboard, and external monitor attached with the lid closed.
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May 29, 2014
Using Windows 8.1 on HP machine
All updates up-to-date
Hardware: Microsoft Intellimouse Explorer 3.0
Explorer Folder Option selected: Single-click to open an item (point to select); Underline icon titles only when I point on them
Display: Detail list (Ctrl + Shift + 6)
No touch input
Here's the problem: For as long as I have used windows, I can select multiple files by pressing ctrl-left mouse button. If I want to select multiple consecutive files, I move my cursor down to the last file in the list and press shift-left mouse button. If I want to select multiple files that are not listed consecutively, I move my cursor along the list of files and press ctrl-left mouse button to select each individual file.
This does not work for me any longer and I do not know why.
I do not have Click-lock on.
Often I will press ctrl-left mouse click and the file will not select. When I move my mouse away from the file I've selected, it will UN-select. If I continue to press the CTRL key while attempting to select another file and float my mouse cursor down the list of files to select ONE single file further in the list, ALL the files in between the first file I click and the final file will become selected.
Moving the mouse cursor carefully and steadily to select individual files yields varied results; sometimes I can select individual files; sometimes, I can click multiple times to select an additional file and the file will not become selected. More often than not, I will select several files and earlier files will become unselected.
I have been a Windows user since version 3.1 and this has never happened to me. I have been a Windows 8.1 user for over a year now and this is a new wrinkle. I have done system restore multiple times and it has not solved the problem. I have uninstalled Intellipoint/Microsoft Keyboard & Mouse center and reinstalled and the problem has not solved. I have checked every setting for my mouse in the mouse center and cannot see a setting that imposes this feature.
Changing folder options to Double-click to open an item (single click to select) solves the problem. I am able to navigate and organize my files the way I always have. Only happens when single-click feature is enabled. Please note: I have been using the single-click select feature since Windows XP.
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Jan 24, 2014
I have a problem with keyboard and mouse. Every day when i playing some games my keyboard randomly stop working (backlight on keyboard still light but LED on num lock is off and buttons don't work) after few seconds my mouse also stop working. Plugin to another USB doesn't work. Only when i disconnect keyboard and connect mouse to other USB mouse work. After restarting system all works fine. Im sure keyboard and mouse is good (testing it on laptop when this happens and its work normal). I have updated drivers and BIOS.
PC spec.:
Windows 8.1
AMD Phenom II x4 940
Gigabyte ga MA790x UD4P
GTX 660
2xHDD+1SSD
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Jul 18, 2014
No keyboard or mouse by attempting to add safe mode with networking. What is UEFI? Where do I find this USB viewable option as I am connected by USB?
I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.
Keyboard and mouse are the ones that came with the Dell XPS 7100 system. I'll try different USB ports and report back...didn't make a difference.
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Mar 5, 2013
I've started getting the message Microsoft Mouse & Keyboard Center has Stopped Working (see error report below) when Windows 8 starts. I've tried uninstalling and re-installing the latest version of the Mouse & Keyboard Center but still have the same problem.
Problem signature:
Problem Event Name:APPCRASH
Application Name:itype.exe
Application Version:2.0.162.0
Application Timestamp:50934cc8
Fault Module Name:KERNELBASE.dll
[Code] .....
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Jul 14, 2014
I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstall.
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Apr 19, 2014
I have a Sony Vaio running Windows 8.1 Pro. I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.
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Jun 28, 2013
I have an Acer Aspire 5057G with WINDOWS 8.
When I am ussing it frozens and I have to reboot with the I/O Buttom.
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Jul 5, 2014
I can't get pass the "please wait" screen ..it's been in this mode for a few hours. Problem started after Windows' automatic updates. I have Gateway Desktop ZX6980..I had just fixed the problem with Apps not opening from start screen by taking the computer back to factory mode and it was working fine until the Automatic updates which could not be completed and then sat in the Configure for Windows for 6 hours ..now it's been sitting in the Please Wait mode for at least 3 hours.
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Sep 15, 2014
So, I've been suffering from these frozen screen for more than 6 months at least, I just can't take it anymore
The screen freezes with everything immovable on screen until i hard reset it! I seem to have all possibly updated drivers, bios etc.
Find the attached SF debug report as well.
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Dec 6, 2012
Pc was running fine last night, woke up this morning and powered on pc. Windows 8 boot to the start/lock screen and does nothing more.
Some info keyboard and mouse don't work, keyboard num lock lights up but you can't turn off. Only change to pc was done 4 days ago when i brought 2 samsung 830 ssd drives and I installed a fresh copy of windows 8.
When pressing the power button pc boots down as it should (i dont have to hold the power button for a forced shutdown)
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Jan 4, 2014
I upgraded from Windows 7 Home Premium to Windows 8.1 Pro about a week ago. Everything seems fine, unless I leave the computer idle for a long time. What happens is I get a black screen, with no cursor, when I return to the computer after leaving it idle overnight. It is not asleep. It is also not frozen. I can tell because I am able to reboot it while it's like this by:
Press: WIN+R
Type: shutdown /r /f [ENTER]
Wait 90 seconds.
The computer reboots just fine when I do this. Could it be a bad display driver perhaps? I have an AMD Radeon HD 7950 and am using the latest display drivers from AMD.
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