Hardware Drivers :: Microsoft Mouse And Keyboard Center Stopped Working
Mar 5, 2013
I've started getting the message Microsoft Mouse & Keyboard Center has Stopped Working (see error report below) when Windows 8 starts. I've tried uninstalling and re-installing the latest version of the Mouse & Keyboard Center but still have the same problem.
Problem signature:
Problem Event Name:APPCRASH
Application Name:itype.exe
Application Version:2.0.162.0
Application Timestamp:50934cc8
Fault Module Name:KERNELBASE.dll
[Code] .....
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Jun 8, 2014
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
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Jul 14, 2014
I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstall.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Apr 19, 2014
I have a Sony Vaio running Windows 8.1 Pro. I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.
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May 16, 2014
I have a new Dell Inspiron 2350 windows 8.1 for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled. There is no setting in the bios that I can see which would cause this. I have re-installed the drivers. I have tried different USB port. Dell have even replaced the keyboard and mouse and batteries, same problem.
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Jan 24, 2014
I have a problem with keyboard and mouse. Every day when i playing some games my keyboard randomly stop working (backlight on keyboard still light but LED on num lock is off and buttons don't work) after few seconds my mouse also stop working. Plugin to another USB doesn't work. Only when i disconnect keyboard and connect mouse to other USB mouse work. After restarting system all works fine. Im sure keyboard and mouse is good (testing it on laptop when this happens and its work normal). I have updated drivers and BIOS.
PC spec.:
Windows 8.1
AMD Phenom II x4 940
Gigabyte ga MA790x UD4P
GTX 660
2xHDD+1SSD
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Jul 18, 2014
No keyboard or mouse by attempting to add safe mode with networking. What is UEFI? Where do I find this USB viewable option as I am connected by USB?
I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.
Keyboard and mouse are the ones that came with the Dell XPS 7100 system. I'll try different USB ports and report back...didn't make a difference.
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Oct 27, 2012
I upgraded my H T PC to Windows 8 earlier today. Everything was working fine, no issues with the install right up until I added the Media Center feature. After that installed and rebooted, I have no mouse or keyboard. No mouse cursor, nothing. I've tried different keyboards, different USB ports, everything.
Since, in Microsoft's infinite wisdom they removed the F 8 functionality I can't even get into safe mode to do a system restore. Their solution is "boot into windows and use recovery options to restart into safe mode" - great, so what do I do if Windows has disabled the mouse & keyboard?
I can force it into the basic recovery mode by just resetting it a couple times but it won't let me do a system restore from in there, it is telling me the drive is locked.
What do I do? How else can I get into system restore?
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Nov 1, 2012
I'm not sure if it's related to the fact that I just installed Windows Media Center but whenever I try to open a Library folder like Video or Music I get this error.
If I manually go to C:Users[username]Videos it opens the folder just fine.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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Sep 10, 2013
I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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Aug 10, 2014
Laptop Keyboard and Mouse is not working properly now. Last time this occurred which was about 3 months ago, I reset-ed Windows 8 and it was all working again. When this occurs, in both incidents, I can't go to bios, can't enter password to login, can't open on-screen keyboard(except sometimes), and even if I get open, using it is same as using the keyboard.
Mouse errors: LMB changes to Select all thing so I can't click anything. This issue is same at least most of the time.
Keyboard errors: This varies a lot from time to time.
I reset-ed OS this time too and the problem still exists unlike before.
Ex: I'm not sure this key is this or not, but it was I think Z is ctrl, x is alt, a don't work, ctrl, alt, shift don't work. Then, keyboard itself keep on pressing space or opening windows support.
And then I updated my BIOS and now the problem was a little bit solved or I think it would be best to say the problem changed bit.
Now z,x,a, spacebar, ctrl, alt, shift, everything working,except ! and maybe a few other keys, but now It keeps pressing caps lock, shift and opening up windows support.
Then I restarted, and now I pressed F2(BIOS) and it let me in. I tried changing the boot priorty order but those keys F5/F6 aren't working, so I restarted, now again I can't press F2.
And sometimes laptop beeps for some reason on booting up.
There are no keyboard drivers except the default one and sticky and filter are all off.
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Jun 22, 2014
Ok I finished up my PC Build
i74930 K
Asus Rampage IV Black Ed mobo
16Gb DDR 3 ram
Samsung 840 EVO ssd
2 TB WD HDD
My mouse or Keyboard or both suddenly without warning will stop functioning. Sometimes one or the other sometimes both. I tried running a game for a small bench test and it dropped the mouse and keyboard so I had to use the reset button to get out.
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Nov 5, 2013
On PC, has a problem with the PS2 keyboard and mouse staying on after the PC is turned off...the lights are still on.
The only thing different when I had it was the keyboard and muse and the OS....I use a logitech G510 and a Razer DeathAdder, both USB and the OS was 7 Ultimate 64 bit. My sons system is running 7 Pro 64 bit and using an old OEM HP keyboard/mouse.
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Mar 4, 2013
I have this issue for some days when i boot my PC. I only have my keyboard and mouse on USB, nothing else.
Here is the picture.
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Oct 15, 2013
I have recently upgraded to windows 8. I was previously using a logitech mk320 mouse/keyboard and experiencing the same issues. So I purchased the new K330 setup that is windows 8 compatible, but again same issues. A little less frequently, but same issues.
Basically the keyboard will randomly have a 3 to 15 second delay when typing. To make it worse when it does finally pick up it leaves out letters making it very hard to type anything. Secondly the mouse will also randomly be very choppy. Not completely unresponsive, but skip over large sections of the screen. It's almost like the batteries are dying, but I have replace them 2 times now with fresh ones.
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Aug 5, 2014
I have windows 8 pro in my desktop.When i started to run nfs mw 1 it opened but while loading for gameplay it stops working and windows says that there is a problem to work the program properly,so i will have to close it.I have tried for all compatibility mode but its still does not work.
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Nov 23, 2013
My autoplay has stopped working on both my sd cards and my dvd drive - this happened in win 8 - and has remained even though I have upgraded to 8.1 - I have set the autoplay settings to ask every time - but still nothing pops up ? - I don't ever remember switching it off ?
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Oct 17, 2013
It now shows
audio ts
video ts
It never happened before. Also I got a boat of crap that I had to delete, and I hope I did not delete the wrong thing. I'm also getting these pop ups that keep popping up, and never had this happen before. and I also have these videos that pop up as well.
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Sep 15, 2014
This evening I went to use by portable USB drive and noticed it wouldn't work. I tried another port and it still didn't work. I then tried another device on the same ports and it also did not work.
I opened up device manager and saw that my VIA USB xHCI controller was no longer listed under USB controllers. I turned on Show Hidden Devices and it then appeared as a hidden device. I attempted to re-install the drivers for it but the installer wouldn't run because it said it didn't detect the hardware on the system.
I last used the ports 2 nights ago and didn't have any problem then. I thought the problem may have been caused by the Windows updates I installed today so I uninstalled them all, but the USB controller still doesn't work.
System Info:
Gigabyte GA990FXA-UD3 motherboard
AMD FX-8350 CPU
16GB RAM
GeForce GTX 770 GPUs
Windows 8.1 Pro 64-bit OS
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Aug 12, 2013
My almost year old razer naga epic stopped working and just a little while ago was working perfectly. When I left and came back about 15 minutes later, it stopped working. I tried to use wired mode with/without a battery, I tried re-pairing wireless mode and,7 resetting my computer. I also tried other usb ports on my computer and another computer. Why it stopped working
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Mar 24, 2013
I have a MacBook Pro running Windows 8 (via BootCamp) and I was running games on Steam.
Randomly, the game froze, and my Xbox 360 controller stopped responding. When I exited out to try and fix the problem, the trackpad stopped working completely and the whole thing froze.
Upon restart, the trackpad simply doesn't work (still doesn't) and I have to use a mouse to control it at all.
I reinstalled all of the BootCamp drivers, and it still doesn't work.
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Apr 17, 2014
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
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Aug 28, 2014
I'm having a problem with getting the mouse wheel button to work correctly in 8.1
I've switched to left handed use to alleviate shoulder pain.
Before this I had the mouse and keyboard center installed. I use a cheap USB keyboard and a microsoft USB optical wheel mouse. Configured for the right hand, everything works correctly. The right button is the normal select, the right is context and I configured the wheel button to double click.
When I switch to left hand I lose the wheel button double click. The select / context buttons are properly working, but when I click the wheel it appears to be the same as a context button click. I thought maybe the settings got messed up when I switched the buttons so I tried setting the wheel button to another function (open charms in this case). That works. Switched the wheel button back to double click and it goes back to open context menu.
I uninstalled and re-installed the mouse and keyboard center. That made no difference. Seems like a bug here.
On, this is on a new (mid-april) HP laptop so there is a touchpad that I almost never use because I generally have the mouse, keyboard, and external monitor attached with the lid closed.
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Oct 27, 2012
my keyboard doesn't work correctly. In most programs and on webpages, the number keys do not work nor do the special characters accessed through the shift key. Sometimes they act like the space bar, other times they repeat the previously typed alpha character.
All works perfectly in MS Word. The numbers on the keypad do work in all programs. I've checked the control panel and can't find any settings that appear to influence this - no accessibility settings, nothing.
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Apr 24, 2014
I wanted to install fastboot driver for my xperia SP, so i disabled driver enforcement at start up settings and from then on my keyboard on the laptop doesn't work. I am using windows 8.1
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Aug 4, 2014
I recently bought a SVT11215SG - SVT11215SG : VAIO - Tap 11 : VAIO® Notebook & Computer : Sony Malaysia Everything was working great, no issues, upgraded to Windows 8.1 smoothly.
But a few months later, suddenly the wireless keyboard stops working.
I have tried almost everything to get it to work again but nothing has worked so far.
Following are a list of things I have tried:
1. Use the pairing tool. (Got an error saying "Fail to get the dongle handle".
2. Reset the BIOS settings to default.
3. Reinstall Bluetooth and Wireless drivers.
4. Manually remove the drivers from Device Manager and reinstall them.
5. Use the Sony Vaio Care to get the latest updates.
6. Download and install the updates manually.
7. Check Windows Update for any optional updates.
I later found out that the keyboard does not work in BIOS either so I am not sure if it's a hardware issue. But the lights on the keyboard blink as normal when I turn it ON.
Will I really have to reinstall Windows? If yes, is it okay to reinstall Windows on such a tablet PC?
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Mar 10, 2014
I have a keyboard error that is really putting a hamper on my work right now. this started yesterday, but i can't recall when exactly it started happening.
I have a steel series apex keyboard and windows 8 64-bit
When I press either of these four keys, it shows me on my keyboard settings software and on the on-screen keyboard from windows 8 - that all four are being pressed simultaneously
= left-shift, left-ctrl, right-shift, right-ctrl.
It doesn't matter which of the four i press - all four are treated like they're being pressed down. Also if i press alt, it thinks both alts are being pressed. I have tried:
unplugging, plugging back in
restarting my computer
putting keyboard settings to default
uninstalling and reinstalling all keyboard drivers/software
scanning/fixing registry errors
Also I've tried three different keyboards, a logitech g15, and a standard dell keyboard; they all do produce the same error.
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