Hardware Drivers :: Laptop Keyboard Is Not Working?
Apr 17, 2014
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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Aug 10, 2014
Laptop Keyboard and Mouse is not working properly now. Last time this occurred which was about 3 months ago, I reset-ed Windows 8 and it was all working again. When this occurs, in both incidents, I can't go to bios, can't enter password to login, can't open on-screen keyboard(except sometimes), and even if I get open, using it is same as using the keyboard.
Mouse errors: LMB changes to Select all thing so I can't click anything. This issue is same at least most of the time.
Keyboard errors: This varies a lot from time to time.
I reset-ed OS this time too and the problem still exists unlike before.
Ex: I'm not sure this key is this or not, but it was I think Z is ctrl, x is alt, a don't work, ctrl, alt, shift don't work. Then, keyboard itself keep on pressing space or opening windows support.
And then I updated my BIOS and now the problem was a little bit solved or I think it would be best to say the problem changed bit.
Now z,x,a, spacebar, ctrl, alt, shift, everything working,except ! and maybe a few other keys, but now It keeps pressing caps lock, shift and opening up windows support.
Then I restarted, and now I pressed F2(BIOS) and it let me in. I tried changing the boot priorty order but those keys F5/F6 aren't working, so I restarted, now again I can't press F2.
And sometimes laptop beeps for some reason on booting up.
There are no keyboard drivers except the default one and sticky and filter are all off.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Oct 27, 2012
my keyboard doesn't work correctly. In most programs and on webpages, the number keys do not work nor do the special characters accessed through the shift key. Sometimes they act like the space bar, other times they repeat the previously typed alpha character.
All works perfectly in MS Word. The numbers on the keypad do work in all programs. I've checked the control panel and can't find any settings that appear to influence this - no accessibility settings, nothing.
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Apr 24, 2014
I wanted to install fastboot driver for my xperia SP, so i disabled driver enforcement at start up settings and from then on my keyboard on the laptop doesn't work. I am using windows 8.1
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Aug 4, 2014
I recently bought a SVT11215SG - SVT11215SG : VAIO - Tap 11 : VAIO® Notebook & Computer : Sony Malaysia Everything was working great, no issues, upgraded to Windows 8.1 smoothly.
But a few months later, suddenly the wireless keyboard stops working.
I have tried almost everything to get it to work again but nothing has worked so far.
Following are a list of things I have tried:
1. Use the pairing tool. (Got an error saying "Fail to get the dongle handle".
2. Reset the BIOS settings to default.
3. Reinstall Bluetooth and Wireless drivers.
4. Manually remove the drivers from Device Manager and reinstall them.
5. Use the Sony Vaio Care to get the latest updates.
6. Download and install the updates manually.
7. Check Windows Update for any optional updates.
I later found out that the keyboard does not work in BIOS either so I am not sure if it's a hardware issue. But the lights on the keyboard blink as normal when I turn it ON.
Will I really have to reinstall Windows? If yes, is it okay to reinstall Windows on such a tablet PC?
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May 16, 2014
I have a new Dell Inspiron 2350 windows 8.1 for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled. There is no setting in the bios that I can see which would cause this. I have re-installed the drivers. I have tried different USB port. Dell have even replaced the keyboard and mouse and batteries, same problem.
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Jan 24, 2014
I have a problem with keyboard and mouse. Every day when i playing some games my keyboard randomly stop working (backlight on keyboard still light but LED on num lock is off and buttons don't work) after few seconds my mouse also stop working. Plugin to another USB doesn't work. Only when i disconnect keyboard and connect mouse to other USB mouse work. After restarting system all works fine. Im sure keyboard and mouse is good (testing it on laptop when this happens and its work normal). I have updated drivers and BIOS.
PC spec.:
Windows 8.1
AMD Phenom II x4 940
Gigabyte ga MA790x UD4P
GTX 660
2xHDD+1SSD
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Mar 10, 2014
I have a keyboard error that is really putting a hamper on my work right now. this started yesterday, but i can't recall when exactly it started happening.
I have a steel series apex keyboard and windows 8 64-bit
When I press either of these four keys, it shows me on my keyboard settings software and on the on-screen keyboard from windows 8 - that all four are being pressed simultaneously
= left-shift, left-ctrl, right-shift, right-ctrl.
It doesn't matter which of the four i press - all four are treated like they're being pressed down. Also if i press alt, it thinks both alts are being pressed. I have tried:
unplugging, plugging back in
restarting my computer
putting keyboard settings to default
uninstalling and reinstalling all keyboard drivers/software
scanning/fixing registry errors
Also I've tried three different keyboards, a logitech g15, and a standard dell keyboard; they all do produce the same error.
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Jul 18, 2014
No keyboard or mouse by attempting to add safe mode with networking. What is UEFI? Where do I find this USB viewable option as I am connected by USB?
I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.
Keyboard and mouse are the ones that came with the Dell XPS 7100 system. I'll try different USB ports and report back...didn't make a difference.
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Mar 5, 2013
I've started getting the message Microsoft Mouse & Keyboard Center has Stopped Working (see error report below) when Windows 8 starts. I've tried uninstalling and re-installing the latest version of the Mouse & Keyboard Center but still have the same problem.
Problem signature:
Problem Event Name:APPCRASH
Application Name:itype.exe
Application Version:2.0.162.0
Application Timestamp:50934cc8
Fault Module Name:KERNELBASE.dll
[Code] .....
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Dec 5, 2013
My laptop is a Samsung, about 9 months old and has a pretty good spec. Suddenly, over the past few days, I've noticed that the keyboard in lagging whenever I'm logged on. It's fine at the login screen but, once I've logged on the problem occurs - and it happens on all programs. I know that this is specifically an issue with Windows 8, as I have a virtual Ubuntu machine on here that is working fine.
None of the keyboard settings have been altered and no new applications have been installed or upgraded recently.
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Apr 16, 2014
I just installed a fresh copy of windows 8.1 on my Asus N53S laptop that comes stock with Windows 7 and now my keyboard shortcuts for volume do not work. Above the F1-F4 keys i have three buttons to mute, increase and decrease the volume which do not work. The keyboard shortcut's for muting, decreasing and increasing volume do not work either (Fn+F10-F12) but the shortcut for decreasing brightness and turning the screen off works (Fn+F5-F7) If there is any way to get this working again.
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Mar 14, 2012
I bought an Asus n53sv-eh72 laptop which comes with one USB 3.0 port. In Windows 7 it was working just fine, but after Windows 8 has been installed the USB doesnt work anymore. When I insert any flash drive windows has no reaction.
Ive been trying to find a driver but I couldnt find one that fits.
I know this port works cause Im able to boot windows throw a flash drive. It might be some driver missing.
This is my device manager screenshot.
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Jun 8, 2014
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
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Jul 31, 2013
I have lenovo g580 cori7 and installing windows8 64bit. I tried to update the bios but i got this just like the screen shot.
Now my labtop working on legacy mode and I am not comfort with this mode.
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Aug 4, 2013
I restarted my computer because I was getting rid of KasperSky and needed to restart. And all of a sudden, my keyboard isn't working anymore. I changed the batteries so that's not it, also it lights up. I had this vaio tap for over 30 days already and this suddenly happened. Right now I am using a laptop.
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Aug 21, 2014
An hour ago my keyboard quit working so i restarted my computer. When i came back, i could login with a password but once i logged in my keyboard stopped work.
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Sep 10, 2013
I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.
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Jul 12, 2014
I have a Gateway laptop with windows 8...it shut itself down and restored...it has done this before with no issues. The computer loaded and is at the start page where all the apps are listed. I cannot use the cursor...it doesn't show up. When it goes to sleep usually I can hit the space bar and it responds..but nothing...seem the whole key board is frozen. I have tried the function keys for the cursor and nothing...I have taken my mouse from my other computer to try to use it in the lap top and nothing...I have turned the computer off and on..still nothing.
I use my laptop for work and I am frustrated now that I can't get in to it. It seems locked somehow or stuck. When I hit F1 it does open the desktop page and I see the box appear but I can't click on it. The only way to wake the computer up to see the screen I unplug or replug the power cord in. Other than that it seems to go back to sleep.
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Oct 11, 2013
I have 4 computer with none working keyboard after updates. This AM, I put an HP on line after being off line for several weeks (totally removed from home network).
Under BIOS control keyboard works. Enter password and Windows 8.0 takes over. Worked well until I ran update which had 88 updates. Upon restart , keyboard will not work. (Windows 8.0 was installed over Windows w/ all updates)
HP P7-1010 AMD processor 16 gig ram. 450 gig drive
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Feb 4, 2014
I created a new user account on my PC (running Win 8.1), and the mute button on my wireless keyboard does not work on the new account. Pressing the mute button causes "Mute" or "Unmute" to appear on the screen briefly, but the sound does not mute or un-mute. The volume up and down buttons work, and if I log into my old user account the mute button still works there. It only doesn't work in the new account.
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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Jul 19, 2013
My son's laptop suddenly had all keyboard functions totally locked last night.
He was wondering whether he entered some sort of control sequence, accidentally, for this to happen.
He has managed to recover by going back to a restore checkpoint for earlier this week.
In case this happens again, is there any Windows control sequence he could have used to resolve this?
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Dec 8, 2013
I have an Asus laptop running Windows 8.1. I have an hdmi cable connected to my tv with a wireless logitech keyboard and mouse. Is there anyway to turn the laptop without opening the lid by using the keyboard? I have searched and people suggested getting some external button which I am not looking for while others suggest hibernating the laptop which is also not an option as I use it only few times a week.
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Sep 15, 2014
Recently, I have a hybrid laptop (Lenovo Yoga 2 13). It recognizes my different laptop positions, so the keyboard is disabled when I rotate the screen.
But when I use it in laptop mode (using regular keyboard to type), I still get the touch keyboard on screen when I touch the screen on a writing field. How can I disable the touch keyboard if I use the tablet in laptop mode?
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Jul 25, 2013
I use a Gateway NE56R49u Windows 8 laptop, which I sometimes use to connect to a Dell computer monitor via VGA and an external keyboard and mouse using USB. I want to be able to use the monitor with the ext. mouse and keyboard while the lid of the laptop is closed, however, everytime I close the lid the system goes to sleep and won't turn back on even if I move the mouse or press a key on the keyboard. I've tried going to Device Manager and enabling the mouse and keyboard to wake my Windows 8 laptop but that seems to have no effect on what happens when I try to wake my laptop when the lid is closed. I am able to do this on a Windows 7 laptop (HP Pavilion g6), but how can I configure my windows 8 laptop so I can do the same on my Windows 8 laptop?
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