Gateway Windows 8 Cursor / Keyboard Not Working

Jul 12, 2014

I have a Gateway laptop with windows 8...it shut itself down and restored...it has done this before with no issues. The computer loaded and is at the start page where all the apps are listed. I cannot use the cursor...it doesn't show up. When it goes to sleep usually I can hit the space bar and it responds..but nothing...seem the whole key board is frozen. I have tried the function keys for the cursor and nothing...I have taken my mouse from my other computer to try to use it in the lap top and nothing...I have turned the computer off and on..still nothing.

I use my laptop for work and I am frustrated now that I can't get in to it. It seems locked somehow or stuck. When I hit F1 it does open the desktop page and I see the box appear but I can't click on it. The only way to wake the computer up to see the screen I unplug or replug the power cord in. Other than that it seems to go back to sleep.

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Sep 16, 2013

Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.

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Jul 7, 2014

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Aug 4, 2014

I recently bought a SVT11215SG - SVT11215SG : VAIO - Tap 11 : VAIO® Notebook & Computer : Sony Malaysia Everything was working great, no issues, upgraded to Windows 8.1 smoothly.

But a few months later, suddenly the wireless keyboard stops working.

I have tried almost everything to get it to work again but nothing has worked so far.

Following are a list of things I have tried:

1. Use the pairing tool. (Got an error saying "Fail to get the dongle handle".

2. Reset the BIOS settings to default.

3. Reinstall Bluetooth and Wireless drivers.

4. Manually remove the drivers from Device Manager and reinstall them.

5. Use the Sony Vaio Care to get the latest updates.

6. Download and install the updates manually.

7. Check Windows Update for any optional updates.

I later found out that the keyboard does not work in BIOS either so I am not sure if it's a hardware issue. But the lights on the keyboard blink as normal when I turn it ON.

Will I really have to reinstall Windows? If yes, is it okay to reinstall Windows on such a tablet PC?

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Nov 15, 2013

I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.

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Keyboard errors: This varies a lot from time to time.

I reset-ed OS this time too and the problem still exists unlike before.

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And sometimes laptop beeps for some reason on booting up.

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Mar 10, 2014

I have a keyboard error that is really putting a hamper on my work right now. this started yesterday, but i can't recall when exactly it started happening.

I have a steel series apex keyboard and windows 8 64-bit

When I press either of these four keys, it shows me on my keyboard settings software and on the on-screen keyboard from windows 8 - that all four are being pressed simultaneously

= left-shift, left-ctrl, right-shift, right-ctrl.

It doesn't matter which of the four i press - all four are treated like they're being pressed down. Also if i press alt, it thinks both alts are being pressed. I have tried:

unplugging, plugging back in
restarting my computer
putting keyboard settings to default
uninstalling and reinstalling all keyboard drivers/software
scanning/fixing registry errors

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Jul 18, 2014

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I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.

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Mar 5, 2013

I've started getting the message Microsoft Mouse & Keyboard Center has Stopped Working (see error report below) when Windows 8 starts. I've tried uninstalling and re-installing the latest version of the Mouse & Keyboard Center but still have the same problem.

Problem signature:
Problem Event Name:APPCRASH
Application Name:itype.exe
Application Version:2.0.162.0
Application Timestamp:50934cc8
Fault Module Name:KERNELBASE.dll

[Code] .....

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Mar 12, 2014

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Mar 11, 2014

After update to Windows 8.1 my internet connect keeps disconnecting. Hard land wire (Ethernet) and wireless connections does this. I've already switch modems/routers. Tech came out everything outside looks good. Getting message Default Gateway Not Available.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:UsersDamien>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Deebo
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid

[Code] .....

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About every 10 minutos this occurs and I lose internet connection. When I troubleshoot it displays default gateway not available and it is fixed. Then about 10-15 minutes later it loses connection again. I tried ipconfig /release and ipconfig /renew and nothing. I also uninstalled drivers and installed new ones and nothing?

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Sep 2, 2013

I just got a new laptop (Samsung Ativ 7) and it worked great for a week on the router I have at home. I just moved into university housing and the wifi seemed to work for about a day, but since then (about 3 days now) it continuously disconnects from the internet. Like every 30 seconds... It's bad. If I'm lucky I'll get a few minutes, though strangely the problem seems to be getting worse each day and my time online seems to be getting shorter each day.

When I run the troubleshooter, it says the default gateway is not available and "fixes" the problem, which lasts for a few seconds/minutes before it reverts. Every now and then the problem will be "Wi-Fi doesn't have a valid IP configuration." That problem gets "fixed" and the internet never works, instead I have to trouble shoot again to see the gateway one, then I get a little bit of wifi. Lately I have to run troubleshooter multiple times before I get any results.

I think I'm having DNS issues, but what the cause or the solution is, I do not know... The lease is always listed for about 5 minutes (though I don't always make it that far) and when I try to connect the college VPN service, it says "Limited Access - DNS Failure."

My IPConfig info is below.

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:windowssystem32>ipconfig /all
Windows IP Configuration

[Code] ......

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Mar 9, 2013

I bought two new, cheap, Gateway computers for the office, but I need to get them upgraded to Pro so that I can join them to my domain. The computers are pretty decent, though, both w 4GB memory, and one's a dual core, and the other a quad; the dual rates at a 4.1 WEI, and the quad is a 4.5.

My Win 8 media was created from my MS Action Pack subscription and should be valid for upgrading this computer.

I tried all of the standard install options for Win 8 from that media, but each time the computer goes through the whole process and finally reboots itself back to where it was before and simply says "Windows 8 Upgrade Fails".

I've thought about wacking the partitions, and installing 8 from scratch, but I guess I'd rather not if I didn't have to...

how I can get this upgrade to go through?

Oh yeah, and where is the setup log? I looked in C:windowspanthersetuperr.log but that file was empty.

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Apr 29, 2014

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I had a previous thread with my Windows 8.1 OS (8.1 - Wireless Adapter shuts off). I thought it was solved, but after a couple of days, it happened again.

I reformated my System Partition, installed a clean Windows 8 Pro version (Because i didn't had the problem before i upgraded to Win 8.1) and now i have the same issues.

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Disabled the Power Management setting to turn of the adapter
Changed my DNS (Because i was also getting the 'Default Getaway' problem (Didn't fix it)
Did the DISM thing, nothing

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Mar 12, 2014

I recently purchased a new Asus laptop and have been having problems with my home network. I get disconnected probably once every 15 minutes and when the trouble shooter was run I get "default gateway unavaliable"

I believe this is due to my router. I have Comcast and it seems whenever I am connected to mine (or my girlfriends same model and make) I get disconnected but at my parent's house I dont have any problems.

I talked to the ASUS people and was given a driver that didnt work (as far as I know I installed it correctly) and was also told to refresh my computer to factory settings incase it was something I installed. Neither worked.

Here is my IPconfig date (I have unchecked the 'allow computer to turn off to conserve power' option)

Windows IP Configuration

Host Name . . . . . . . . . . . . : Junior
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.co.comcast.net.

[Code].....

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Dec 16, 2013

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