Setup Installation :: Windows 8 To 8 Pro Fails On 2 New Gateway Computers?
Mar 9, 2013
I bought two new, cheap, Gateway computers for the office, but I need to get them upgraded to Pro so that I can join them to my domain. The computers are pretty decent, though, both w 4GB memory, and one's a dual core, and the other a quad; the dual rates at a 4.1 WEI, and the quad is a 4.5.
My Win 8 media was created from my MS Action Pack subscription and should be valid for upgrading this computer.
I tried all of the standard install options for Win 8 from that media, but each time the computer goes through the whole process and finally reboots itself back to where it was before and simply says "Windows 8 Upgrade Fails".
I've thought about wacking the partitions, and installing 8 from scratch, but I guess I'd rather not if I didn't have to...
how I can get this upgrade to go through?
Oh yeah, and where is the setup log? I looked in C:windowspanthersetuperr.log but that file was empty.
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Oct 9, 2013
Finished a new build and installed Windows Pro 8.1. Accepted the option to have it synchronized with another existing Win 8 computer... it copied over all the apps and personalization settings, which was fine. But now I want to operate the new machine's personalization options separately. If I change a theme or something on one machine, it duplicates it on the other. Can't figure out how to de-couple the two machines.
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Jul 1, 2013
After 3 days of fruitless searching and multiple attempts to install 8.1 I finally found the answer. My hardware does not have the required LAHF/SAHF support nor does it support Prefe6tchW. Why this matters now withe the 8.1 update when it does not matter with 8 is beyond me.
See here: Can't install or upgrade to 8.1 Preview - Microsoft Community
My old, reliable Dell Precision 370 is now at the end of it's long, illustrious life as far as new updates. I'll have to stay with 8.
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Sep 11, 2013
I have 10 computers with identical hardware that all have their own oem license. What I want is to have the same setup on all 10 computers. What I remember from previous Windows versions is that you had to activate Windows individually with its own oem key for every computer you restored with a preferred disk image. From what I read the product key procedure is a bit different in Windows 8 and that the key is stored in the bios? The activation should also be handled automatically by Windows, is that correct?
So what I really wonder is: Do I still have to activate every restored pc manually or will Windos 8 do this for me?
A second related question: Are there any imaging/cloning software that can be set up to promt me for a new computer name in the restore process?
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Sep 12, 2013
I decided to install Win 8.1 RTM x64 yesterday but what I expected to be a breeze turned into a nightmare. Installation fails, I am even unable to get into Safe Mode.
I was running Win 7 Ultimate x64 before without any issues whatsoever.
I already described my issues here, with errors and logs: Windows 8.1 RTM installation fails on Dell XPS 1340
Changed memory from 2x4GB to original 2x2GB but completely same issue
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Oct 22, 2013
I have an asus u43f laptop currently running windows 8 pro with a MAK. I downloaded the 8.1 pro iso from the vlsc , ran the upgrade advisor which flagged 3 items which were taken care of, but the upgrade still fails. after the reboot, I see the frown face, the a message about a driver violation, then it goes back to 8 and spits out that code.
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Aug 5, 2014
Brand new laptop. HP. 17e UEFI +GPT etc. Upgraded to 8.1 from 8, first thing. Then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore). Inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app).
So I pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing). Yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums) but same error.
The cruiser shows up i device manager under removable media....btw i want to find out why the missing files error. I have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way. I parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause).
now the screen,
attached
How can i find the log of these errors, it's not in event viewer.. oddly. sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning. All HP apps works, cept there version of create disk for same reasons.
My HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about). So now I am thinking HP? blocks the MS create so you will use theirs? But I'd lilke to know this, what files are missing....
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Feb 10, 2013
I've tried everything, and it seems nothing works. Makes it to 72 percent on "Keep files, settings and apps", "Keep files" and "Nothing". Any other methods that might work? By the way, I'm using a USB to install the upgrade.
Things I've tried:
Disable video drivers
Delete temp
Delete other user accounts
Only Windows services
No start-up programs
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Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Jul 15, 2013
A coworker spent the entire day getting a Windows 8 machine up and ready for imaging. As part of the process, he went ahead and let it update the metro apps from the store.
Big mistake: Apparently updating Metro apps breaks sysprep;
Sysprep giving "fatal error" -- but *only* after updating Metro apps?
Here is a KB article on the issue;
Removing or Updating Windows 8 built-in Windows Store apps causes Sysprep to fail
It's even being reported that simply "opening" a metro app will cause sysprep to fail on Windows 8; Techy Geeks Home: SCCM capture of Windows 8 fails during Sysprep stage - Fatal error occurred while trying to sysprep the machine.
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Mar 18, 2014
Have a couple of different problems with my 8.1
When I try to use the tutorial,I get as far as the Product Key entry.
The install was an original 8 I downloaded when it first came out.
I then installed 8.1, probably from the Store.
I recently downloaded and install 8.1 Media Center Pack.
Had a real problem with activation.MS Support finally had me go to where there was a long activation string and then he gave me a new Product Key, which is now on the machine and Activated.
When I get to the "Product Key" page and enter the Media Pack key, "This product key didn't work. ....."
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Nov 5, 2013
I bought a Win 8 Pro 64 bit upgrade dvd in order to upgrade from Win 7-64bit. After completion I downloaded win 8.1 pro upgrade from the store. At the end of the installation it says "getting devices ready". It starts the process showing the rate and it gets stuck at 6%. Turned off the laptop (by disconnecting power and battery) and got the following message:
".......... Could not complete the update to Win 8.1 ......... error 0x1900101-0x30018 "
I tried to install this upgrade a third time to no avail.
I checked that I got all the win 8 updates.
I did a system restore.
I updated the nvidia driver.
I checked the requirements, including CMPXCHGb support in my 64bit version, by using Coreinfo.exe.
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Sep 15, 2014
I'm trying to set up my router to the new internet connection and get the wifi going but for the life of me I cant get it set up. The internet connection itself is fine, from modem to pc. Once I have the modem in the mix,it gets no/limited connectivity and cannot reach the setups. I have tried the classic 192.168.2.1 and 192.168.1.1 and about 5 other variations, along with 'http://router'. My router is a Belkin N300 Wireless N Router. If I use a command prompt and do 'ipconfig', there is no ip address beside 'gateway default' once the router is connected. I have reset my router to factory settings. I've tried using a static ip address for my computer [though not sure if i did it correctly]. My DHCP is enabled.
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Apr 29, 2014
I purchased a new laptop last week: Lenovo G500.it has Windows 8 pre-installed.at present i am still using the pre-installed McAfee Internet security programme for my AV;i have successfully done all updates(which are set to automatic)
However-despite 5 attempts to free upgrade to 8.1 i am still getting the Error Code 0x80072ee2 message and installation fails. on checking this out i am finding 'fixes' but these require installation of 'repair tool' type applications(only operable if bought etc).
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Mar 11, 2014
I was installing Windows 8 at my desktop pc.Suddenly power cut occured and it caused the compute to shut down.Then when I restarted my pc again a messege appeared saying that the installation has been corrupted and it can't be continued and it doesn't log on.After that when I tried to re-install Windows 8 the setup got stuck at the "setup is starting" window.I waited overnight for it to go and the installation to start.But it doesn't happen.I have tried to re-install several times but the same problen happens again and again.So neither I can log into my computer now nor I can re-install windows.I don't know what to do.
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Aug 23, 2012
I have a strange problem with Remote Desktop on Windows 8 RTM. I have two servers at home, with several virtual machine on them, and only uses Remote Desktop to connect to my servers and VM. I'm using Windows Server 2008 R2 on my servers and Windows 7 on some of my test VMs. I have no problems at all connecting to all my servers and VMs from my Windows 8 computer.
But I can not connect to any of my Windows 8 VMs. I have enabled Remote Desktop, I have added my user, I have set password in Windows 8, I have opened the firewall. But still, I can't logon from my Windows 8 Enterprise computer. It's only says that I use the wrong login info. But I use the right one.
Another strange thing is that I can connect from any other Windows 8 virtual machine to one of the Windows 8 VMs with Remote Desktop enabled. So I know all the settings is correct. And the issue is not on my Win8 VMs, but on my computer.
I have tested this issue on two computers now, one with Windows 8 Enterprise and one with Windows 8 Pro. I have found out that if I use a Microsoft account as user on my computers (not local account) I can't connect to any other Windows 8 computer. I can connect to Windows XP, Windows Server 2003, Server 2008 R2 and Windows 7.
If I use a computer with a local account, I can connect to all types of Remote Desktop, also Windows 8 (all versions). I'm using Remote Desktop allot, and had plans for setting up a Windows 8 RDC VM on my server to use for my "desktop". But since I'm using Microsoft account on both my laptops, RDC do not work against Windows 8 RDC.
If I use a Microsoft account on my virtual machine, with the same logon info as my laptops, I can connect from my laptops also. But I do not want to use my e-mail and password on every virtual machine I setup, and I wont use local accounts on my laptops.
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Mar 1, 2014
Laptop - Vista service pack 2 Desktop - Windows 8.1
Both computers can see each other, but they only see the "Public" files. I would like to access the entire hard drive of the laptop. I turned off the password protection, right clicked "Share with everyone".
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Mar 12, 2014
I have a gateway with Windows 8.1 when I turn on my computer is said Windows found a problem and needs info.. after about 3 seconds it restart the computer. It just keep saying the same thing over and over the blue screen also has a sad face on it, I tried all my F keys nothing works to restore my computer..?
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Sep 15, 2014
I got Windows 8 Pro from dreamspark and installed it on a new laptop (without OS, I wanted to save money). I had one of the WMC keys from the free promo so I added one of them. It basically overwrites the Win 8 Pro key if I'm right. So does that mean, that, in theory, I can use the Win 8 Pro key on another PC without this one getting deactivated ?
My experience is that I can move Windows license from one PC to another but it needs to be uninstalled on the first PC. (slmgr -upk is what I mean but formatting the harddrive / never powering on the PC again works too)
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Mar 11, 2014
After update to Windows 8.1 my internet connect keeps disconnecting. Hard land wire (Ethernet) and wireless connections does this. I've already switch modems/routers. Tech came out everything outside looks good. Getting message Default Gateway Not Available.
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:UsersDamien>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Deebo
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
[Code] .....
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Dec 22, 2013
I was using my laptop yesterday when I went to lock my account. When I did this, the laptop presumed to shut off. It now boots up fine, but I cannot pass the Welcome Screen to login.
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Jun 4, 2014
About every 10 minutos this occurs and I lose internet connection. When I troubleshoot it displays default gateway not available and it is fixed. Then about 10-15 minutes later it loses connection again. I tried ipconfig /release and ipconfig /renew and nothing. I also uninstalled drivers and installed new ones and nothing?
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Jul 12, 2014
I have a Gateway laptop with windows 8...it shut itself down and restored...it has done this before with no issues. The computer loaded and is at the start page where all the apps are listed. I cannot use the cursor...it doesn't show up. When it goes to sleep usually I can hit the space bar and it responds..but nothing...seem the whole key board is frozen. I have tried the function keys for the cursor and nothing...I have taken my mouse from my other computer to try to use it in the lap top and nothing...I have turned the computer off and on..still nothing.
I use my laptop for work and I am frustrated now that I can't get in to it. It seems locked somehow or stuck. When I hit F1 it does open the desktop page and I see the box appear but I can't click on it. The only way to wake the computer up to see the screen I unplug or replug the power cord in. Other than that it seems to go back to sleep.
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Sep 2, 2013
I just got a new laptop (Samsung Ativ 7) and it worked great for a week on the router I have at home. I just moved into university housing and the wifi seemed to work for about a day, but since then (about 3 days now) it continuously disconnects from the internet. Like every 30 seconds... It's bad. If I'm lucky I'll get a few minutes, though strangely the problem seems to be getting worse each day and my time online seems to be getting shorter each day.
When I run the troubleshooter, it says the default gateway is not available and "fixes" the problem, which lasts for a few seconds/minutes before it reverts. Every now and then the problem will be "Wi-Fi doesn't have a valid IP configuration." That problem gets "fixed" and the internet never works, instead I have to trouble shoot again to see the gateway one, then I get a little bit of wifi. Lately I have to run troubleshooter multiple times before I get any results.
I think I'm having DNS issues, but what the cause or the solution is, I do not know... The lease is always listed for about 5 minutes (though I don't always make it that far) and when I try to connect the college VPN service, it says "Limited Access - DNS Failure."
My IPConfig info is below.
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:windowssystem32>ipconfig /all
Windows IP Configuration
[Code] ......
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Jan 11, 2013
I was told to remove all Java-related files from all my computers but my newest laptop has Windows 8 in it and I can't find the control panel, so I'd like to know if Java comes as a default program in new laptops (I haven't downloaded it).
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Apr 29, 2014
I upgraded to Windows 8.1 and this error started happening. As soon as it did, I jumped into the Googlemobile to try to figure it out. Here is a list of what I've tried:
Uninstalled/reinstalled drivers via Device ManagerUpdated driversChanged networking drivers to and from defaultChanged 'Speed & Duplex' to and from 100 Mbps Full DuplexSwapped to a wireless connectionUpgraded router firmwarePower cyclingDeleted and reset network connectionsChanged antivirus (Using, and have been using, Webroot)
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Sep 4, 2014
I have a gateway laptop with windows 8 on it and need to use the recovery disks. When I put one it goes through the language and all that then it says switch to legacy bios mode, i do that and it says switch to uefi mode. I have gone thru this a thousand times now. what to do or how to do it. I know it has one other mode but I can't get it to that mode to try.
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May 19, 2013
it should be possible (Win 8 off course) to sync a folder or more between 2 computers, but when i try to do this, it does not work.
Am not interested in Skydrive, used it, do not like it.
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