Setup Installation :: Upgrade To Pro 64 Bit From 7 Ultimate 64 Bit Fails
Feb 10, 2013
I've tried everything, and it seems nothing works. Makes it to 72 percent on "Keep files, settings and apps", "Keep files" and "Nothing". Any other methods that might work? By the way, I'm using a USB to install the upgrade.
Things I've tried:
Disable video drivers
Delete temp
Delete other user accounts
Only Windows services
No start-up programs
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Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Nov 5, 2013
I bought a Win 8 Pro 64 bit upgrade dvd in order to upgrade from Win 7-64bit. After completion I downloaded win 8.1 pro upgrade from the store. At the end of the installation it says "getting devices ready". It starts the process showing the rate and it gets stuck at 6%. Turned off the laptop (by disconnecting power and battery) and got the following message:
".......... Could not complete the update to Win 8.1 ......... error 0x1900101-0x30018 "
I tried to install this upgrade a third time to no avail.
I checked that I got all the win 8 updates.
I did a system restore.
I updated the nvidia driver.
I checked the requirements, including CMPXCHGb support in my 64bit version, by using Coreinfo.exe.
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Jan 15, 2013
I'm using Windows 7 Ultimate 64 bit,i choose upgrade in the installation process of Windows 8 Pro 64 bit,at the end my computer restart 2 times,showing an error with sad smile "" after that it restart again and says that upgrading failed and it revert back to Windows 7 Ultimate 64 bit...
Today i used Windows 8 Upgrade Assistant (Windows8-UpgradeAssistant.exe) ,it found 4 incompatible programs,are they the cause of fail upgrade
Although during the upgrade the Windows 8 Setup didn't found any incompatible programs..
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Jan 17, 2013
last night I tried to upgrade from windows 7 to windows 8 pro N but it said that it cannot be done.
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Sep 12, 2013
I decided to install Win 8.1 RTM x64 yesterday but what I expected to be a breeze turned into a nightmare. Installation fails, I am even unable to get into Safe Mode.
I was running Win 7 Ultimate x64 before without any issues whatsoever.
I already described my issues here, with errors and logs: Windows 8.1 RTM installation fails on Dell XPS 1340
Changed memory from 2x4GB to original 2x2GB but completely same issue
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Mar 9, 2013
I bought two new, cheap, Gateway computers for the office, but I need to get them upgraded to Pro so that I can join them to my domain. The computers are pretty decent, though, both w 4GB memory, and one's a dual core, and the other a quad; the dual rates at a 4.1 WEI, and the quad is a 4.5.
My Win 8 media was created from my MS Action Pack subscription and should be valid for upgrading this computer.
I tried all of the standard install options for Win 8 from that media, but each time the computer goes through the whole process and finally reboots itself back to where it was before and simply says "Windows 8 Upgrade Fails".
I've thought about wacking the partitions, and installing 8 from scratch, but I guess I'd rather not if I didn't have to...
how I can get this upgrade to go through?
Oh yeah, and where is the setup log? I looked in C:windowspanthersetuperr.log but that file was empty.
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Oct 22, 2013
I have an asus u43f laptop currently running windows 8 pro with a MAK. I downloaded the 8.1 pro iso from the vlsc , ran the upgrade advisor which flagged 3 items which were taken care of, but the upgrade still fails. after the reboot, I see the frown face, the a message about a driver violation, then it goes back to 8 and spits out that code.
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Jul 15, 2013
A coworker spent the entire day getting a Windows 8 machine up and ready for imaging. As part of the process, he went ahead and let it update the metro apps from the store.
Big mistake: Apparently updating Metro apps breaks sysprep;
Sysprep giving "fatal error" -- but *only* after updating Metro apps?
Here is a KB article on the issue;
Removing or Updating Windows 8 built-in Windows Store apps causes Sysprep to fail
It's even being reported that simply "opening" a metro app will cause sysprep to fail on Windows 8; Techy Geeks Home: SCCM capture of Windows 8 fails during Sysprep stage - Fatal error occurred while trying to sysprep the machine.
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Aug 5, 2014
Brand new laptop. HP. 17e UEFI +GPT etc. Upgraded to 8.1 from 8, first thing. Then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore). Inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app).
So I pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing). Yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums) but same error.
The cruiser shows up i device manager under removable media....btw i want to find out why the missing files error. I have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way. I parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause).
now the screen,
attached
How can i find the log of these errors, it's not in event viewer.. oddly. sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning. All HP apps works, cept there version of create disk for same reasons.
My HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about). So now I am thinking HP? blocks the MS create so you will use theirs? But I'd lilke to know this, what files are missing....
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Mar 18, 2014
Have a couple of different problems with my 8.1
When I try to use the tutorial,I get as far as the Product Key entry.
The install was an original 8 I downloaded when it first came out.
I then installed 8.1, probably from the Store.
I recently downloaded and install 8.1 Media Center Pack.
Had a real problem with activation.MS Support finally had me go to where there was a long activation string and then he gave me a new Product Key, which is now on the machine and Activated.
When I get to the "Product Key" page and enter the Media Pack key, "This product key didn't work. ....."
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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May 2, 2014
A while back I purchased a computer that had Windows 8, I then upgraded it to 8.1 when the update came out.
Through work I have been given permission to us one of the MAK keys we have for 8.1 Pro/Enterprise, and trying to use "Windows Anytime Update" says I cannot upgrade using the key. I don't want to install over everything or upgrade using the install CD as it usually messes things up... Is tehre an easy way to upgrade from a OEM base version to a MAK Pro/Enterprise edition?
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Mar 3, 2013
Is it allowed to upgrade to Win 8 pro 64 bit from Win 7 32 bit?
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Oct 19, 2013
It's a temptation to install and explore 8.1, but siding on the side of caution and prefer to delay the upgrade.
The 8.1 upgrade is NOT automatic, is it?
I would like to wait, maybe a month, for all the kinks and bugs to get worked out of 8.1 before it's installed on my PC.
Using a dual-boot, with Win7 on the other side. If it's not possible, then I plan to continue with just using Win7.
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Jun 10, 2014
I am currently using asus a42ja as my main laptop, and installed EOM version of windows 7 on it. Then i got an upgrade (from Microsoft store) to windows 8, a couple of months ago I upgraded to windows 8.1. Long story short, i got an SSD , and i wanted to clean install windows 8.1 on it.
1. the windows update advisor for windows 8.1 wont receive the product key that i currently have (win 8 upgrade) does that mean i cant do clean installation?? or should i install win 8 and do upgrade manually (which is a pain)??
2. lets say i will do clean intall win 8 on the ssd, will my upgrade key works? will i encounter a problem with the activation process?
3. other option is to reset my win 8.1 and clone the fresh copy to the ssd , but i never done this before , only refresh, and if im resetting my computer, do i need to re activate the windows? (and will my product key works?)
4. the last and least preferred option : do windows refresh and clone the system drive to ssd.
is there some utility to backup the windows activation?all i wanted to do is do a clean install of windows 8.1 (and activate it) on the new drive.
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Oct 5, 2013
I have windows 7 and bought windows 8 upgrade discs (still unopened), I have no SSD now but want to buy one. What should i Do install win 8 first then the SSD? Or the other way around? What's better What will my recovery options be if I get a nasty virus? Also once my ssd is in it can't fit everything so when i want to download things and programs to the old HDD that will be fine right i can still access them from the desktop.
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Aug 22, 2014
I just got a new laptop, running Windows 8.1 SL. I wanted to connect it to the office Active Directory domain, just to find that it can't. Now I know I can go to Control Panel, to the "Add features to Windows 8.1", and purchase an 8.1 Pro key. But my company has a Windows 8.1 volume license key, and there are still a few available that I can use.
However, I already have everything set up pretty much the way I want it; I don't want to format and re-install Windows. I tried to do the Windows "Add features to Windows 8.1" ("Windows Anytime Upgrade" as it was called in Windows 7) using our Volume License key, but it doesn't want to accept the key.
So I was wondering if there is any way to do this upgrade without losing any data? For example, is there something I can do with slmgr? Or can I maybe just insert the 8.1 Pro disc and do an upgrade?
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Sep 15, 2013
Is upgrading from Win 8 to Win 8.1 working ?
I used the downloaded .iso (MSDN), but it only offered to keep personal files, all applications were gone after install.
Is this the expected behavior ?
If yes, this will be difficult cause MS has stated that all 8 users must upgrade to 8.1
Do the same applies to Server 2012 R2 (upgrade from 2012 to 2012 R2) ?
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Oct 17, 2013
It looks like this PC can't run Windows 8.1. This might be because the Users or Program Files Folder is being redirected to another partition.
Using the guide (User Profiles - Relocate to another Partition or Disk), I had relocated my user profiles to D: Drive, when I installed my windows 8 Pro. I was able to go Windows Store to download 8.1 but I get the above error ...
Can I use the same guide and move back all user profiles, including local admin to C: Drive? and then upgrade to 8.1?
Upon upgrading, can I change again the user profiles to D: Drive?
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Nov 21, 2013
last year i buy a upgrade of windows 8 pro. Now i have a dvd of windows 8.1 pro but no activation key. Can i use the activation key from my upgrade?
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Jan 16, 2014
Yesterday, my Windows 8.1 preview machine decided it was going to restart every 2 hours unless I install the full 8.1. The problem is that the store install doesn't work; when I click "download", I get a message saying "something happened and the install of 8.1 Preview can't be completed." I also lost my installation disc at some point, assuming that would even work. What should I do?
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Feb 24, 2014
The upgrade from windows 8 to 8.1 stops after the stage "setting up for a few more things" and reverts to windows 8.
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Sep 26, 2013
Having previously upgraded to Windows 8 I restored the factory installation of Windows 7 prior to warranty repairs to my PC. Now that the repairs are satisfactorily completed what are my best options in upgrading again? On the one hand I could go ahead with the upgrade now or on the other should I wait until Microsoft have completed development of Windows 8.1?
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Oct 17, 2013
At work i have Windows 8 Pro installed from an MSDN ISO, having been waiting for the 8.1 update today i have now just seen a quote on Microsoft's site saying "If you installed Windows 8 using an MSDN ISO, you might be able to install Windows 8.1 using a similar ISO from MSDN"
Is there an easy upgrade option for this type of Windows 8 install? Preferably, without losing any data.
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Sep 15, 2014
I purchased my HP Envy laptop a few months back - it came pre-installed with Windows 8. This ended up becoming problematic because as a gamer, a few of the games I wished to play were not compatible (even after scouring the net and researching a million ways to try get certain games to work).
So to cut a long story short, I did a full partition backup of all the partitions my laptop and then reformatted everything into 1 single hard drive, which I then installed Windows 7 on to. While Windows 7 works well on this machine, I've lost a few functions due to some incompatible drivers (like the amazing audio my laptop used to have, the fingerprint scanner, etc). I soon came to discover that my laptop model was specifically designed for Windows 8 and could therefore not be perfectly compatible with Windows 7.
So now, I would really like to restore how my laptop was beforehand (with Windows 8), although I am not sure how to go about doing this. I still have my full backup of my laptop's previous state. The program I used to back it up was EaseUs Todo Backup. This may seem like a bit of a dumb question, but I'm a little nervous to tamper with things I may not understand, like I did when I previously downgraded my PC to Win 7.
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Jan 15, 2014
I read about how to upgrade from 32 bit to 64 bit with clean install. I have a 32bit win7 on my desktop and a 64 bit Windows 8.1 on my laptop.
My question is can I use the Windows 8.1 laptop do download the upgrade assistant and get Windows 8 64 bit? I don't want to screw up my laptop especially cause it has an OEM Windows 8 that how to reinstall in case of OS breakdown.
In case this is not possible, is there any way to get a 64 bit Windows 8 upgrade downloaded without another 64 bit os already installed?
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Oct 17, 2013
I'm upgrading from Windows 8* After downloading 3 gig and then it installs automatically. THen it restart automatically and at 68% ("Getting Devices Ready: 68%" it crashed. Restarted it and it restored back to Windows 8..
An error code is:
0xC1900101, 0x30018
Don't want to download 3 gig again, where is the installation file saved?
What should I do now? Install it again?
I'm using Asus N53J Laptop.
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