Setup Installation :: 8.1 Upgrade Fails - Error Code 0x800703f9
Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Apr 29, 2014
I purchased a new laptop last week: Lenovo G500.it has Windows 8 pre-installed.at present i am still using the pre-installed McAfee Internet security programme for my AV;i have successfully done all updates(which are set to automatic)
However-despite 5 attempts to free upgrade to 8.1 i am still getting the Error Code 0x80072ee2 message and installation fails. on checking this out i am finding 'fixes' but these require installation of 'repair tool' type applications(only operable if bought etc).
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Feb 10, 2013
I've tried everything, and it seems nothing works. Makes it to 72 percent on "Keep files, settings and apps", "Keep files" and "Nothing". Any other methods that might work? By the way, I'm using a USB to install the upgrade.
Things I've tried:
Disable video drivers
Delete temp
Delete other user accounts
Only Windows services
No start-up programs
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Nov 5, 2013
I bought a Win 8 Pro 64 bit upgrade dvd in order to upgrade from Win 7-64bit. After completion I downloaded win 8.1 pro upgrade from the store. At the end of the installation it says "getting devices ready". It starts the process showing the rate and it gets stuck at 6%. Turned off the laptop (by disconnecting power and battery) and got the following message:
".......... Could not complete the update to Win 8.1 ......... error 0x1900101-0x30018 "
I tried to install this upgrade a third time to no avail.
I checked that I got all the win 8 updates.
I did a system restore.
I updated the nvidia driver.
I checked the requirements, including CMPXCHGb support in my 64bit version, by using Coreinfo.exe.
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Jun 17, 2014
I just put Windows 8 on my main system and then tried the 8.1 upgrade and got an error saying it ran into problems and gave me this code: 0xC1900101 0x40017. That happened to me on my laptop as well and all it required was for me to install one security update and then it was fine. Well, my computer this time shows all updates are current.
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Dec 6, 2013
Windows 8 Backup has been working fine for 12 months to an external Seagate USB hard drive.I'm now getting a "device not ready" message with error code 0x80070015 and the backup fails within 30 secs of starting. I've checked the drive for errors and there are no problems. I can read /write files to the external drive. There is ample spare space on the external drive to store the backup file. How to investigate and solve this problem.
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Jul 3, 2013
bypass this error code installing my win 8 software
"your computer needs repaired
error code: 0xc0000260
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Mar 14, 2014
I am trying to install Windows 8 64 Bit on a HP 2530p laptop using a USB Flash Drive that I set up with DiskPart and copied OS files to - from DVD disc. I first tried to install using a DVD disc in a external DVD RW I plugged into USB port of laptop - this laptop has no built-in optical drive. I got the same error code with DVD disc that I get with USB Flash drive. I formatted HD during beginning of install so there is no OS on laptop...
Windows cannot install required files. The file may be corrupt or missing. Make sure all files for installation are available, and restart the installation. Error code: 0x80070570.
I ran a MemTest86 and did a HD Test from BIOS and both passed.
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May 22, 2014
My laptop is ASUS S46C, come with window 8 OEM 64bit. As a diligent updater, i gt 8.1 through the window store. A few days ago, i gt error code 0xc0000185 with the BSOD. I borrowed a window 8 dvd and somehow able to bypass the problem without reinstalling the window.
But now the system seems corrupted or lack of some system files as explorer and firefox always freeze. But when i tried to refresh/reset the BSOD appeared again with the error code 0xc0000185.
I have tried to created an iso file but both the normal product ID and the product key i found by Belarc Advisor does not work. I guess OEM key is no use after all. So can i know what are my options?
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Apr 21, 2014
I have a pc that which it's cpu is 64 bit base and in the past i installed windows xp x64.now i want to install windows 8.1. At first I tried to install windows 8.1 X64 but after installation it cannot boot and the error is :
Error Code 0x0000005D
Parameters
0x00000000BFEBFBFF
0x0000000020100800
0X0000000000000001
0X0000000000000002
After that i installed window 8.1 X32 and it works fine ,but I want to know why i cannot install x64 .i am trying to installing and troubleshooting of that on other pc that is exactly like mine. I cheked the cpu with core info and the result is :
Coreinfo v3.21 - Dump information on system CPU and memory topology
Copyright (C) 2008-2013 Mark Russinovich
Sysinternals - Windows Sysinternals: Documentation, downloads and additional resources
Intel(R) Xeon(TM) CPU 3.20GHz
x86 Family 15 Model 4 Stepping 10, Genuine Intel
[Code] .......
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Apr 25, 2012
Just installed Win 8 in VMware today.
15 updates installed successfully.
A few hours later, Windows Defender KB2267602, definition 1.125.4350, 59.7 MB update failed to installed.
Error code 8050A003
Found something strange. I opened the View Updates history, and I found out that the update was installed successfully when it was offered the first time. A few hours late, same update was offered again, and this time it failed to install.
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Oct 20, 2013
I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working.
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Jul 19, 2013
in my previous mentioned as c as partition active and then made its as inactive
after that i am getting error code 0x000000f when troubleshooting the systems. how to fix that problem without re installing the windows again.
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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Oct 19, 2013
I have an Acer V3-571 (i5, 6GB ram, 500GB HDD, Win 8 pre-installed from new).
I have been trying all day to install 8.1 to no avail. 5 or 6 times.
It starts the install okay then near the end the install stops and gives an error code 0xC1900101 - 0xC3000D
And asks me to restart and reverts to Win 8. One thing I have noticed is that the 'Windows software licence terms' box does not appear at any point.
I forgot to mention I run 'Start is back' normally, but uninstalled it just in case.
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Feb 27, 2014
I am trying to change my language in windows 8.1 from Spanish to English using DISM.
I have downloaded the language pack that I want to install and saved it to the root of my C Drive and renamed it to LP.mlc
I know little about what I am doing! I tried the command in CMD prompt, "dism /Online /Add-Package /PackagePath:C:LP.mlc"
I keep getting the above error code and it wont install.
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Feb 4, 2014
I have a problem where I turn on my pc and get error code 0xc0000225. It's and Acer desktop I bought July (2013) for a little B-Day present . But now it stopped working. I can't take it to a repair shop because
1. I'm not a fan of them
2. They tend to take like a week :I
I need it soon I'm only using my other laptop. I make like intro/outro's for people and I have one person who asked me a week ago which I feel bad about. Plus all my school work is on there and my dad also has his job documents nothing can be erased on there.
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Sep 5, 2013
Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again". Apparently, a number of people are having this issue
Steps to try and solve:
-Disabled AV and Firewall both software and the router firewall.
-Checked to make sure date/time was correct.
-Went to a different location so the IP address would be different.
-Tried LAN connection.
Tried on 3 different machines, both 32 bit and 64 bit. My key is a 64 bit key. At each machine, the key passes the check. But, I always have the same error. After each failed attempt, I deleted the folder:
"C:UsersuserAppDataLocalMicrosoftWebSetupPanther" where the upgrade assistant stores info about previous attempts.
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Sep 12, 2013
I decided to install Win 8.1 RTM x64 yesterday but what I expected to be a breeze turned into a nightmare. Installation fails, I am even unable to get into Safe Mode.
I was running Win 7 Ultimate x64 before without any issues whatsoever.
I already described my issues here, with errors and logs: Windows 8.1 RTM installation fails on Dell XPS 1340
Changed memory from 2x4GB to original 2x2GB but completely same issue
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Feb 28, 2013
I updated one laptop with one promo code bought etc and all fine. Came to do the same with another pc but after i inserted the promo code and clicked to submit the payment the screen froze at that point and wouldn't go any further.
Have received an email from Paypal to tell me the payment has been processed but obviously when i try to re-install it etc it's asking me for a promo code and to pay again... i can't carry on from where i left off !! what i can do now?
This is all done via the online offer and Windows Upgrade Offer using the downloaded Upgrade Assistant.
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Mar 9, 2013
I bought two new, cheap, Gateway computers for the office, but I need to get them upgraded to Pro so that I can join them to my domain. The computers are pretty decent, though, both w 4GB memory, and one's a dual core, and the other a quad; the dual rates at a 4.1 WEI, and the quad is a 4.5.
My Win 8 media was created from my MS Action Pack subscription and should be valid for upgrading this computer.
I tried all of the standard install options for Win 8 from that media, but each time the computer goes through the whole process and finally reboots itself back to where it was before and simply says "Windows 8 Upgrade Fails".
I've thought about wacking the partitions, and installing 8 from scratch, but I guess I'd rather not if I didn't have to...
how I can get this upgrade to go through?
Oh yeah, and where is the setup log? I looked in C:windowspanthersetuperr.log but that file was empty.
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Oct 22, 2013
I have an asus u43f laptop currently running windows 8 pro with a MAK. I downloaded the 8.1 pro iso from the vlsc , ran the upgrade advisor which flagged 3 items which were taken care of, but the upgrade still fails. after the reboot, I see the frown face, the a message about a driver violation, then it goes back to 8 and spits out that code.
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Jul 15, 2013
A coworker spent the entire day getting a Windows 8 machine up and ready for imaging. As part of the process, he went ahead and let it update the metro apps from the store.
Big mistake: Apparently updating Metro apps breaks sysprep;
Sysprep giving "fatal error" -- but *only* after updating Metro apps?
Here is a KB article on the issue;
Removing or Updating Windows 8 built-in Windows Store apps causes Sysprep to fail
It's even being reported that simply "opening" a metro app will cause sysprep to fail on Windows 8; Techy Geeks Home: SCCM capture of Windows 8 fails during Sysprep stage - Fatal error occurred while trying to sysprep the machine.
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Aug 5, 2014
Brand new laptop. HP. 17e UEFI +GPT etc. Upgraded to 8.1 from 8, first thing. Then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore). Inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app).
So I pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing). Yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums) but same error.
The cruiser shows up i device manager under removable media....btw i want to find out why the missing files error. I have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way. I parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause).
now the screen,
attached
How can i find the log of these errors, it's not in event viewer.. oddly. sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning. All HP apps works, cept there version of create disk for same reasons.
My HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about). So now I am thinking HP? blocks the MS create so you will use theirs? But I'd lilke to know this, what files are missing....
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Mar 18, 2014
Have a couple of different problems with my 8.1
When I try to use the tutorial,I get as far as the Product Key entry.
The install was an original 8 I downloaded when it first came out.
I then installed 8.1, probably from the Store.
I recently downloaded and install 8.1 Media Center Pack.
Had a real problem with activation.MS Support finally had me go to where there was a long activation string and then he gave me a new Product Key, which is now on the machine and Activated.
When I get to the "Product Key" page and enter the Media Pack key, "This product key didn't work. ....."
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Feb 15, 2013
I finally got Windows 8 installed on my Dell M4600 dual boot with the Win 7 install. This is my business laptop so I needed to maintain full functions to Win 7 (I will completely migrate to 8 in the future) and ensure I could continue to work with it. I have two SSDs: Drive 0 is a 2.5" 256 GB used for data as d:. Drive 1 (this is how the bios designates them) was originally a 128GB MSATA SSD. I cloned this to a newer 240GB SSD to provide more room for the two OSs (and provide a good fail safe). With the clone I cleared the Dell recovery partitions and added the partition for Win 8. Currently I have some wasted space at the front but I will sort that out in the future. It has taken a week to get Win 8 up and running properly (tracking down drivers, getting the fingerprint scanner to work etc) but it seems to be stable and I have started to use it. Now to the problems:
1. The boot screen is the old Win 7 type (not really a problem by itself). I have used EasyBCD to adjust the default to Win 8. If I do a "restart" from 8 and then select 7 no problem. On the other hand, any restart to 8 brings up the MS flag and twirling thing and stops. I need to power down and start back up. No problem if I shutdown and then restart. I've been working on figuring out how the whole process works and I suspect the problem has to do with the switching drive letters depending on which OS is started and/or the Resume parameters in the BCD. Additionally, during all the hassle with installing Win 8 the boot loader is on the Win 7 partition. I'm hesitant to start using BCDedit on this laptop as I would prefer not to mess anything up. I also will not go through the hassle of re-installing Win 8 again - 3 or 4 times was enough.
2. At some point I will delete the Win 7 partition and expand the space for the Win 8 (I'll need to use some third party tools to do this). My concern is that the boot loader is on the Win 7 partition so how to move it to the Win 8 partition if possible.
I've attached two screen shots for the disk management status (win 7 an 8) and attachedoutput form BCDedit /enum all for both OSs.
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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May 2, 2014
A while back I purchased a computer that had Windows 8, I then upgraded it to 8.1 when the update came out.
Through work I have been given permission to us one of the MAK keys we have for 8.1 Pro/Enterprise, and trying to use "Windows Anytime Update" says I cannot upgrade using the key. I don't want to install over everything or upgrade using the install CD as it usually messes things up... Is tehre an easy way to upgrade from a OEM base version to a MAK Pro/Enterprise edition?
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Mar 3, 2013
Is it allowed to upgrade to Win 8 pro 64 bit from Win 7 32 bit?
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