Setup Installation :: Installation Froze Can't Insert Promo Code
Feb 28, 2013
I updated one laptop with one promo code bought etc and all fine. Came to do the same with another pc but after i inserted the promo code and clicked to submit the payment the screen froze at that point and wouldn't go any further.
Have received an email from Paypal to tell me the payment has been processed but obviously when i try to re-install it etc it's asking me for a promo code and to pay again... i can't carry on from where i left off !! what i can do now?
This is all done via the online offer and Windows Upgrade Offer using the downloaded Upgrade Assistant.
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Jul 3, 2013
bypass this error code installing my win 8 software
"your computer needs repaired
error code: 0xc0000260
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Mar 14, 2014
I am trying to install Windows 8 64 Bit on a HP 2530p laptop using a USB Flash Drive that I set up with DiskPart and copied OS files to - from DVD disc. I first tried to install using a DVD disc in a external DVD RW I plugged into USB port of laptop - this laptop has no built-in optical drive. I got the same error code with DVD disc that I get with USB Flash drive. I formatted HD during beginning of install so there is no OS on laptop...
Windows cannot install required files. The file may be corrupt or missing. Make sure all files for installation are available, and restart the installation. Error code: 0x80070570.
I ran a MemTest86 and did a HD Test from BIOS and both passed.
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May 22, 2014
My laptop is ASUS S46C, come with window 8 OEM 64bit. As a diligent updater, i gt 8.1 through the window store. A few days ago, i gt error code 0xc0000185 with the BSOD. I borrowed a window 8 dvd and somehow able to bypass the problem without reinstalling the window.
But now the system seems corrupted or lack of some system files as explorer and firefox always freeze. But when i tried to refresh/reset the BSOD appeared again with the error code 0xc0000185.
I have tried to created an iso file but both the normal product ID and the product key i found by Belarc Advisor does not work. I guess OEM key is no use after all. So can i know what are my options?
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Apr 21, 2014
I have a pc that which it's cpu is 64 bit base and in the past i installed windows xp x64.now i want to install windows 8.1. At first I tried to install windows 8.1 X64 but after installation it cannot boot and the error is :
Error Code 0x0000005D
Parameters
0x00000000BFEBFBFF
0x0000000020100800
0X0000000000000001
0X0000000000000002
After that i installed window 8.1 X32 and it works fine ,but I want to know why i cannot install x64 .i am trying to installing and troubleshooting of that on other pc that is exactly like mine. I cheked the cpu with core info and the result is :
Coreinfo v3.21 - Dump information on system CPU and memory topology
Copyright (C) 2008-2013 Mark Russinovich
Sysinternals - Windows Sysinternals: Documentation, downloads and additional resources
Intel(R) Xeon(TM) CPU 3.20GHz
x86 Family 15 Model 4 Stepping 10, Genuine Intel
[Code] .......
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Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Oct 20, 2013
I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working.
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Jul 19, 2013
in my previous mentioned as c as partition active and then made its as inactive
after that i am getting error code 0x000000f when troubleshooting the systems. how to fix that problem without re installing the windows again.
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Jun 17, 2014
I just put Windows 8 on my main system and then tried the 8.1 upgrade and got an error saying it ran into problems and gave me this code: 0xC1900101 0x40017. That happened to me on my laptop as well and all it required was for me to install one security update and then it was fine. Well, my computer this time shows all updates are current.
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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Oct 19, 2013
I have an Acer V3-571 (i5, 6GB ram, 500GB HDD, Win 8 pre-installed from new).
I have been trying all day to install 8.1 to no avail. 5 or 6 times.
It starts the install okay then near the end the install stops and gives an error code 0xC1900101 - 0xC3000D
And asks me to restart and reverts to Win 8. One thing I have noticed is that the 'Windows software licence terms' box does not appear at any point.
I forgot to mention I run 'Start is back' normally, but uninstalled it just in case.
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Feb 27, 2014
I am trying to change my language in windows 8.1 from Spanish to English using DISM.
I have downloaded the language pack that I want to install and saved it to the root of my C Drive and renamed it to LP.mlc
I know little about what I am doing! I tried the command in CMD prompt, "dism /Online /Add-Package /PackagePath:C:LP.mlc"
I keep getting the above error code and it wont install.
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Feb 4, 2014
I have a problem where I turn on my pc and get error code 0xc0000225. It's and Acer desktop I bought July (2013) for a little B-Day present . But now it stopped working. I can't take it to a repair shop because
1. I'm not a fan of them
2. They tend to take like a week :I
I need it soon I'm only using my other laptop. I make like intro/outro's for people and I have one person who asked me a week ago which I feel bad about. Plus all my school work is on there and my dad also has his job documents nothing can be erased on there.
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Mar 11, 2014
I was installing Windows 8 at my desktop pc.Suddenly power cut occured and it caused the compute to shut down.Then when I restarted my pc again a messege appeared saying that the installation has been corrupted and it can't be continued and it doesn't log on.After that when I tried to re-install Windows 8 the setup got stuck at the "setup is starting" window.I waited overnight for it to go and the installation to start.But it doesn't happen.I have tried to re-install several times but the same problen happens again and again.So neither I can log into my computer now nor I can re-install windows.I don't know what to do.
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Apr 29, 2014
I purchased a new laptop last week: Lenovo G500.it has Windows 8 pre-installed.at present i am still using the pre-installed McAfee Internet security programme for my AV;i have successfully done all updates(which are set to automatic)
However-despite 5 attempts to free upgrade to 8.1 i am still getting the Error Code 0x80072ee2 message and installation fails. on checking this out i am finding 'fixes' but these require installation of 'repair tool' type applications(only operable if bought etc).
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Nov 25, 2013
I have a Dell Inspiron 7720. I have created an uefi bootable usn flash disk with rufus 1.4b
I'm trying to boot from it so i can create a Windows 8.1 uefi installation and the problem is that the usb flash disk wont boot.
I have secure boot enabled and legacy option rom disabled.
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Sep 15, 2014
I have a HP Envy 4 Ultrabook and I want to install Windows 8 from scratch, I put the installation files on a flash drive from a DVD of Win 8 I had, but when I go to install it, it says the "We couldn't find any drives". I have tried using DiskPart within the CMD as well, but it only finds my flash drive when I run list disk. Also, my drives are completely formatted, and I accidentally wiped the recovery partition. I tried with a USB of Win 8 Pro, and it was fine, showing all of my drives correctly, but that version is linked to another PC, so I can't install it. Also, I booted into a Linux Mint live CD and tried to install it, it sees my hard drive correctly, but the Windows install does not, I can't figure this out, never encountered it before. Is Linux my only option at this point?
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Apr 4, 2014
I get as far as " a driver is needed to continue installation" not found, make sure its on the right media. Here is what i got done on my own..
1- BIOS setting "legacy" and U E F I" boot from USB.
2- F 9 to choose boot order.. selected USB device
3- Installation starts for WIN 7
4- Driver is needed to continue, and i have no clue what it is..some one pointed me to . f 6 f l p y-x 64 because its an HP Envy...
5- Driver not found / wrong driver..
6- Shut down restart.......................
My DVD is Windows 7 ultimate X 32, X 64..
No matter what i cant boot form my USB /U E Fl /WIN 7 pen drive.seems like its not recognized or drivers for the USB chip set not installed.. Of course using the O E M DVD of win 7 fails. because of the G P T style.
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Jun 15, 2014
I'm trying to recreate win 8.1 pro system reserved partition on my ssd. Initially I installed windows on my ssd (c: ) and windows created the sysres partition on my unformatted hd (without telling me anything). After some trouble I managed to be able to boot from ssd directly without going through the sysres partition on the hd. Now if possible I'd like to recreate the sysres on the ssd (by disconnecting my hd so that windows has no other options than creating this on the ssd). If a try a system refresh it tells me it would wipe away all my user installed apps.
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Sep 15, 2014
I've been trying to install the printer software for an HP Laserjet printer and can't get it installed. I've even had an HP tech person try to install it via remote control and he couldn't. I was told that something on my system is preventing the installation.
I ran sfc /scannow and it found corrupted files that it couldn't repair. I would be happy to send any log files that may be needed.
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Sep 12, 2013
I decided to install Win 8.1 RTM x64 yesterday but what I expected to be a breeze turned into a nightmare. Installation fails, I am even unable to get into Safe Mode.
I was running Win 7 Ultimate x64 before without any issues whatsoever.
I already described my issues here, with errors and logs: Windows 8.1 RTM installation fails on Dell XPS 1340
Changed memory from 2x4GB to original 2x2GB but completely same issue
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Aug 18, 2014
I partitioned my hard disk into a 150GB (C) and 500GB (D) and upgraded from Win7 to Windows 8 (and subsequently Windows 8.1 after the recent updates). The OS is installed onto the C Drive.
Performed a Clean Installation of Windows 8 on my C Drive. Under the Choose What To Keep Option, I selected Nothing.
Technically speaking my C Drive would have been wiped clean but after the Windows 8 installation, my C Drive only has 5GB of space left (145GB is being used). The Windows 8 OS is not detecting any of the old programs in my C Drive and the automated Disk Clean up feature only offers removal of temporary internet files. Which brings me to one possible assumption...
The Clean Installation Failed. Windows 8 simply installed itself again on my C Drive and the remaining disk space (containing my previous Windows 8.1 OS and programs) is locked down somewhere. I suspect this had something to do with changing my HD format 3 years ago when I wiped clean my pre-loaded ASUS laptop Win7 and partitioned it to install my Windows 8.
How to remove my previous OS?
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Jan 26, 2014
I'm trying to install Windows 8 on my pc (hp pavillion g6) which its hdd is completely empty; but it gets stuck on expanding files at 98%
I'm installing it via dvd
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Jan 28, 2013
Is it possible not to have the partition "recovery"?
Because if you look at the two tutorials:
- UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
- UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
In the tutorial to install Windows 7 in UEFI, there is not that damn partition recovery, while in the tutorial for Windows 8, we can see it.
When I install Windows 7 (MBR mode), I avoid this partition "recovery" by creating a partition with a name before installation. I install the OS on it and everything is fine, no partition "recovery" But here, since one must delete all partitions, If I create a GPT disk with a partitioning tool before installing, is that it might be appropriate?
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Jul 29, 2013
I have recently formatted my old windows. But now I am not able to install windows 8(actually even windows XP and seven) . When I try to boot from USB setup starts But 'Getting files ready' (which is second step of installation) stucks at midway like at 14% or 52% or 74% i.e. at any arbitary percentage and nothing happens . Actually I am able to move my cursor but installation no more proceeds further . I have tried to format many times and to run installation but everytime installation stuck at midaway without any error .
My laptop specs are : Acer aspire 5745 , 500GB HDD , 3GB RAM , intel core i3 processor
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Jun 23, 2013
I have an ASUS mother board and don't use an graphics card.
I had two monitors and an HDMI cable plugged in. The short story is that the Intel drivers seem to get lost.
Windows installed normally until it went into to the final setup.
The program will switch to another screen at this point and picked a monitor and the HDMI to TV connection.
Unplugging the HDMI cable allowed me to finish.
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Sep 2, 2013
Windows 8.1 RTM installation says (Display) not supported
1. I tried with windows 8 x64 RTM upgrade,it started and after restart it displayed display not supported
2. So I tried with windows 8.1 x64 beta upgrade still same msg,so itried updating all display drivers and other driver and tried again still same message
3. So tried clean install with windows 8.1 RTM, still same msg diplay not supported
Config details
Acer x153W monitor
Gigabyte B75M D3H motherboard
Intel core i3 3220 ,4GB RAM sandisk
Intel HD graphics 4000
Windows 8.1 x64 RTM
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Jan 14, 2013
I just finished building my computer. Clean SSD and HDD.
I boot on USB with Win 8 in it.
I go through with it, installing on partitioned first and after failing that on unallocated space.
Both ways result in the installer preparing files, going through everything fine. Then at the end of that window my computer restarts and starts the whole set up all over again.
I can install Windows 8 in my SSD, right?
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Jan 3, 2013
I am attempting to install Windows 8 (I currently have Vista) but Autorun doesn't work and when I attempt to access the disk in the CD ROM I am asked if I want to format the empty disk. I recently had to reformat the hard drive back to its factory settings (Vista O/S) for reasons I won't go into. The problem isn't limited to the installation disk.
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May 25, 2014
I have just installed windows 8.1 on Dual Core Laptop. Just wanted to know how can I create a backup of my Windows 8.1 installation so that in future if Windows crashes I can restore the installation+other s/w installed, like we do fresh install of Windows through USB boot.
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