Setup Installation :: Win 8.1 Upgrade Failure - Code 0xC1900101 0x40017
Jun 17, 2014
I just put Windows 8 on my main system and then tried the 8.1 upgrade and got an error saying it ran into problems and gave me this code: 0xC1900101 0x40017. That happened to me on my laptop as well and all it required was for me to install one security update and then it was fine. Well, my computer this time shows all updates are current.
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Nov 11, 2013
I have a Sony Vaio 32 bit machine 4gb RAM.
It gets stuck at about 80-84% when updating then it says "Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
I haven't ever been able to find decent info on the actual microsoft site. I have no devices plugged in, no partitions, etc. Why is this happening! Any work arounds? Would it be better to just burn the ISO and try it that way? But isn't that supposed to be the beauty of the "store" so I don't have to do that?
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Aug 27, 2014
I have a Dell XPS 18 portable all-in-one machine that came with Windows 8, then I updated it to Windows 8.1 without any problems. It caught a nasty virus and I had to restore it to factory settings, which leaves me back at Windows 8.
I have tried multiple times to install the Windows 8.1 update through the Microsoft Store but keep getting Error Code 0xC1900101-0x40017. I have tried the following but get the same result;
Ran all of Windows Updates that would come up Verified that all drivers were up to date. My video driver is NOT a Nvidia but an Intel. I've seen posts stating that this driver needs to be updated in order to fix the problem. Ran Selective Start Up
Antivirus running is Avast!
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Oct 19, 2013
I have an Acer V3-571 (i5, 6GB ram, 500GB HDD, Win 8 pre-installed from new).
I have been trying all day to install 8.1 to no avail. 5 or 6 times.
It starts the install okay then near the end the install stops and gives an error code 0xC1900101 - 0xC3000D
And asks me to restart and reverts to Win 8. One thing I have noticed is that the 'Windows software licence terms' box does not appear at any point.
I forgot to mention I run 'Start is back' normally, but uninstalled it just in case.
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Oct 19, 2013
On an Asus laptop with Windows 8 preinstalled, I have secure boot on, AV off, but every time I try to install the update from the Windows Store I get as far as:
Getting the update ready This App wasn't installed, - view details.Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x800703f9
I've tried installing with nearly every non-windows process disabled, but that doesn't work.
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Oct 30, 2013
Windows 8.1 failed to install. It would download, install, restart, install some more, restart, and then when it got to the updating devices or whatever it was exactly, it would error with 0xC1900101 - 0x30018. I found threads that pointed the issue to being wireless card issues. I tried updating the drivers before install, no go. The only thing that worked was disabling the card in the BIOS (I actually just ripped the damn thing out, but it works the same).
So finally got windows 8.1 installed. Went to put my wireless card back in, booted up, almost instant frowny face blue screen. So 8.1 broke my wireless capability all together. Otherwise it looks like I will just have to wait for microsoft to fix their default drivers or whatever they did. FYI, i have a ASUS Dual-band PCE-N35 wireless card.
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Feb 23, 2014
8.1 install error 0xC1900101-0x40019 and 0x80070652 and Windows 8.1 installation failed and reverted back to Windows 8.0
I'm lucky the computer even came back to life. I have an Intel HD Graphics 4000 video card, so the review from ADRStudio replied on February 15, 2014 on page 18
could address this problem but I'm not so sure. I can't find the Win 8.1 drivers at HP for my machine, they only offer Windows 7 or 8.
I've been reading Latest Win 8.1 ISO "Breaks" System Image Functionality
and on my dual boot laptop with Win 7, this may be a fatal error when trying to install Win 8.1 because 8.1 adds another System partition and kills off the one I had been using.
how widespread & long-going it is, I'm gonna stick to Win 8.0 for now.
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Oct 18, 2013
From 8 pro 64bit (with media centre) to 8.1, tried many times, no luck, always end up getting the same error code 0x20017, then rolled back to 8, every driver has been updated and there no external driver whatsoever.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Feb 28, 2013
I updated one laptop with one promo code bought etc and all fine. Came to do the same with another pc but after i inserted the promo code and clicked to submit the payment the screen froze at that point and wouldn't go any further.
Have received an email from Paypal to tell me the payment has been processed but obviously when i try to re-install it etc it's asking me for a promo code and to pay again... i can't carry on from where i left off !! what i can do now?
This is all done via the online offer and Windows Upgrade Offer using the downloaded Upgrade Assistant.
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Jul 3, 2013
bypass this error code installing my win 8 software
"your computer needs repaired
error code: 0xc0000260
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Aug 18, 2014
I partitioned my hard disk into a 150GB (C) and 500GB (D) and upgraded from Win7 to Windows 8 (and subsequently Windows 8.1 after the recent updates). The OS is installed onto the C Drive.
Performed a Clean Installation of Windows 8 on my C Drive. Under the Choose What To Keep Option, I selected Nothing.
Technically speaking my C Drive would have been wiped clean but after the Windows 8 installation, my C Drive only has 5GB of space left (145GB is being used). The Windows 8 OS is not detecting any of the old programs in my C Drive and the automated Disk Clean up feature only offers removal of temporary internet files. Which brings me to one possible assumption...
The Clean Installation Failed. Windows 8 simply installed itself again on my C Drive and the remaining disk space (containing my previous Windows 8.1 OS and programs) is locked down somewhere. I suspect this had something to do with changing my HD format 3 years ago when I wiped clean my pre-loaded ASUS laptop Win7 and partitioned it to install my Windows 8.
How to remove my previous OS?
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Mar 14, 2014
I am trying to install Windows 8 64 Bit on a HP 2530p laptop using a USB Flash Drive that I set up with DiskPart and copied OS files to - from DVD disc. I first tried to install using a DVD disc in a external DVD RW I plugged into USB port of laptop - this laptop has no built-in optical drive. I got the same error code with DVD disc that I get with USB Flash drive. I formatted HD during beginning of install so there is no OS on laptop...
Windows cannot install required files. The file may be corrupt or missing. Make sure all files for installation are available, and restart the installation. Error code: 0x80070570.
I ran a MemTest86 and did a HD Test from BIOS and both passed.
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May 22, 2014
My laptop is ASUS S46C, come with window 8 OEM 64bit. As a diligent updater, i gt 8.1 through the window store. A few days ago, i gt error code 0xc0000185 with the BSOD. I borrowed a window 8 dvd and somehow able to bypass the problem without reinstalling the window.
But now the system seems corrupted or lack of some system files as explorer and firefox always freeze. But when i tried to refresh/reset the BSOD appeared again with the error code 0xc0000185.
I have tried to created an iso file but both the normal product ID and the product key i found by Belarc Advisor does not work. I guess OEM key is no use after all. So can i know what are my options?
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Apr 21, 2014
I have a pc that which it's cpu is 64 bit base and in the past i installed windows xp x64.now i want to install windows 8.1. At first I tried to install windows 8.1 X64 but after installation it cannot boot and the error is :
Error Code 0x0000005D
Parameters
0x00000000BFEBFBFF
0x0000000020100800
0X0000000000000001
0X0000000000000002
After that i installed window 8.1 X32 and it works fine ,but I want to know why i cannot install x64 .i am trying to installing and troubleshooting of that on other pc that is exactly like mine. I cheked the cpu with core info and the result is :
Coreinfo v3.21 - Dump information on system CPU and memory topology
Copyright (C) 2008-2013 Mark Russinovich
Sysinternals - Windows Sysinternals: Documentation, downloads and additional resources
Intel(R) Xeon(TM) CPU 3.20GHz
x86 Family 15 Model 4 Stepping 10, Genuine Intel
[Code] .......
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Oct 20, 2013
I am trying to download the windows 8.1 on a windows 8.0 Toshiba S855D-S5120Laptop. Laptop specs 2.3 APU A10 Quad Core, 700 Giga HDD, 8 Giga RAM, and graphic ATI 2 giga memory 1200 x 800 screen . The OS is the first edition of windows 8.0 and I had widows preview 8.1 on it downloaded from the windows store. When I download the windows 8.1 from the store, I get this error code 80240031 ( I looked up the error coded and it mean invalid file) at 50% file download. I have used the windows restore function to restore the laptop to windows 8.0 and still the windows update does not work. I have tried resetting setting to default factory settings and same thing happens with the download. I have also bought the window pro 8.1 pack and the same thing with the windows 8.1 it stops at 50% and same error code comes up. I have also done the WSReset.exe and no improvement. I have all of windows updates and still nothing I do is working.
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Jul 19, 2013
in my previous mentioned as c as partition active and then made its as inactive
after that i am getting error code 0x000000f when troubleshooting the systems. how to fix that problem without re installing the windows again.
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Nov 8, 2013
From Windows 8,trying to download Windows 8.1 from store. Am getting error code ox80070652. Have received all updates, according to computer message.
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Feb 27, 2014
I am trying to change my language in windows 8.1 from Spanish to English using DISM.
I have downloaded the language pack that I want to install and saved it to the root of my C Drive and renamed it to LP.mlc
I know little about what I am doing! I tried the command in CMD prompt, "dism /Online /Add-Package /PackagePath:C:LP.mlc"
I keep getting the above error code and it wont install.
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Sep 15, 2014
I've tried to upgrade from windows 8 to windows 8.1, but it didn't work. all the steps of downloading and installing through Windows store went well, until the computer restarted and was configuring things then a blue screen appeared showing that the computer ran into a problem, then the procedure to go back to windows 8 started. I'm now working with windows 8. My computer came with windows 8.
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Mar 18, 2014
I have just successfully installed Windows 8 (upgrade from windows xp).
Although I recall selecting the option for clean install the set up progressed on an upgrade basis. I must assume that I failed to accurately select the clean install option.
The Windows 8 upgrade to my five year old PC was successful. However, I was disappointed not to have done a clean install and wanted to remove unnecessary files including the Windows.old folder.
I decided to try out Windows 8 reset option in order to reinstall on a clean basis. After some hours it reached 98% and declared it was unable to complete. It offered to restart - not surprisingly message "no operating system on drive".
I wondered if I could load the Windows 8 pro upgrade DVD back in but was not sure that would work as windows Reset had reformatted my drive?
Fortunately, I created a rescue disk with Macrium Reflect immediately after my successful windows 8 upgrade so this got me back to a position just prior to selecting Reset.
Everything seems to be working fine but I am wondering how robust the Reset function is in Windows 8 and why it failed. Do I have some unknown hardware problem. I did wonder about running Chkdsk but I gather this is automatic at startup in windows 8. There are no messages to indicate anything wrong. Is there anything I should check?
My intention was to get familiar with windows 8 and then immediately upgrade to 8.1. Will I get an option to do clean install when doing an upgrade from windows 8 to 8.1? If I do a clean install of 8.1 is it probable I will get same problem as in Reset or is that an entirely different process?
Details:Dell Vostro 1710 (5yrsold) was running windows XP now upgraded to windows 8 pro
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Feb 28, 2013
Woke up this morning to a frozen Windows 8 screen. Only way out was to power off. On reboot, my nightmare began.
No boot device. Long story short, I went through many attempts at a reset, repair, reinstalls, off the Windows 8 DVD, all to no avail. Indeed, when I booted into Dell diagnostics, it confirmed a failed hard drive.
(Sidebar : was there an automated patch pushed last night.....like there was for Win 7?).
Keeping calm, I know I have all my data backed, up, but I am trying to avoid having to rebuild everything from scratch. I have been vigilant in doing image and file backups for years..... But I always manage to hit a brick wall somewhere along the way.
I have summarized what I have and do not have available to me here : Recovering from disk failure
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Feb 4, 2014
I have a problem where I turn on my pc and get error code 0xc0000225. It's and Acer desktop I bought July (2013) for a little B-Day present . But now it stopped working. I can't take it to a repair shop because
1. I'm not a fan of them
2. They tend to take like a week :I
I need it soon I'm only using my other laptop. I make like intro/outro's for people and I have one person who asked me a week ago which I feel bad about. Plus all my school work is on there and my dad also has his job documents nothing can be erased on there.
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Jul 2, 2013
I tried to update the latest windows 8.1. I got the installation package but when it started saying looking for updates on this computer it said that it was not applicatable on this computer.
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Dec 4, 2013
My troubles began just after an amicable game of Starcraft with my siblings (Starcraft 1 running through chaoslauncher in window-mode and LogMeIn Hamachi, on Windows 7 at the time). Apparently I closed out of the application too hastily, since my system seized and displayed a lovely and very informative BSOD (STOP: 0x00000116; nvlddmkm.sys).
This BSOD would return every time I would boot Windows 7, sometime during the loading screen. However, I could access safe mode just fine. I did some research and decided to reinstall the graphics driver through safe mode, but it didn't seem to work. Since this PC is primarily for games and all my important documents/media were synced with my laptop, I decided to wipe the HDD (using DBAN) and take this opportunity to upgrade the OS.
I got an .iso of Windows 8.1 from my university and created a bootable DVD using the Windows USB/DVD boot tool. Now when I attempt to boot it in my PC, the blue Windows 8 icon appears for about a minute and then the system restarts. I've put the boot disk into another computer and it won't even display the Windows 8 logo. It simply skips the disk boot even though I select 'boot from disk.' I've tried all of this with about 5 different DVDs using ImgBurn as well as the Windows USB/DVD boot tool.
Strangely, my Windows 7 boot disk loads just fine on the wiped PC, to the point where I can select the language, etc. and control the cursor.
Is it possible that the Windows 8 boot disk loads a display driver that is incompatible with my GPU? Or is it more likely that the disk burner I'm using is garbage? Could any tools on something like the Ultimate Boot CD provide any useful information?
COMPUTER INFO
PSU: 600 Watt (OCZ600MXSP)
Mobo: MSNV-939
CPU: AMD dual-core, not sure of exact model, couldn't find an invoice for it and my HDD is wiped
GPU: Palit 9600GT sonic 1GB DDR3
RAM: 4 sticks of Kingston ValueRAM 1 GB 400MHz PC3200 DDR DIMM (KVR400X64C3A) - might have 2 sets of 2 different 1GB models, but 2 of the sticks have heat-sink covers that I couldn't remove
HDD: Maxtor 6G160P0 160GB ATA133 7200rpm 8MB Hard Drive
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Apr 27, 2012
I'm using the Asus Eee Slate EP121. This happened more than once that Windows prompted me to install an update, then fails. Sometimes the update prompt disappears even though it was not installed. Today it prompted me to install an update called "Qualcomm Atheros Communications driver update for Bluetooth Module" and failed.
Error code 80070103.
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May 2, 2014
A while back I purchased a computer that had Windows 8, I then upgraded it to 8.1 when the update came out.
Through work I have been given permission to us one of the MAK keys we have for 8.1 Pro/Enterprise, and trying to use "Windows Anytime Update" says I cannot upgrade using the key. I don't want to install over everything or upgrade using the install CD as it usually messes things up... Is tehre an easy way to upgrade from a OEM base version to a MAK Pro/Enterprise edition?
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Mar 3, 2013
Is it allowed to upgrade to Win 8 pro 64 bit from Win 7 32 bit?
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Oct 19, 2013
It's a temptation to install and explore 8.1, but siding on the side of caution and prefer to delay the upgrade.
The 8.1 upgrade is NOT automatic, is it?
I would like to wait, maybe a month, for all the kinks and bugs to get worked out of 8.1 before it's installed on my PC.
Using a dual-boot, with Win7 on the other side. If it's not possible, then I plan to continue with just using Win7.
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Jun 10, 2014
I am currently using asus a42ja as my main laptop, and installed EOM version of windows 7 on it. Then i got an upgrade (from Microsoft store) to windows 8, a couple of months ago I upgraded to windows 8.1. Long story short, i got an SSD , and i wanted to clean install windows 8.1 on it.
1. the windows update advisor for windows 8.1 wont receive the product key that i currently have (win 8 upgrade) does that mean i cant do clean installation?? or should i install win 8 and do upgrade manually (which is a pain)??
2. lets say i will do clean intall win 8 on the ssd, will my upgrade key works? will i encounter a problem with the activation process?
3. other option is to reset my win 8.1 and clone the fresh copy to the ssd , but i never done this before , only refresh, and if im resetting my computer, do i need to re activate the windows? (and will my product key works?)
4. the last and least preferred option : do windows refresh and clone the system drive to ssd.
is there some utility to backup the windows activation?all i wanted to do is do a clean install of windows 8.1 (and activate it) on the new drive.
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Oct 5, 2013
I have windows 7 and bought windows 8 upgrade discs (still unopened), I have no SSD now but want to buy one. What should i Do install win 8 first then the SSD? Or the other way around? What's better What will my recovery options be if I get a nasty virus? Also once my ssd is in it can't fit everything so when i want to download things and programs to the old HDD that will be fine right i can still access them from the desktop.
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