Audio :: Keyboard Mute Button Not Working In New User Account
Feb 4, 2014
I created a new user account on my PC (running Win 8.1), and the mute button on my wireless keyboard does not work on the new account. Pressing the mute button causes "Mute" or "Unmute" to appear on the screen briefly, but the sound does not mute or un-mute. The volume up and down buttons work, and if I log into my old user account the mute button still works there. It only doesn't work in the new account.
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Oct 30, 2013
I have Windows 8.1 Pro and a Logitech K800 Keyboard (wireless/illuminated) and I'm continuing to be frustrated by the fact that the Mute button does not work. Oddly enough, I had the same problem with a previous Windows 8.0 Pro install -- it went away when I upgraded to Windows 8.1. But the problem started again shortly afterward (maybe a week or two). I have the latest drivers and apps installed from Logitech.
After a reboot, the first time I hit the Mute key momentarily mutes the sound but then the sound returns (maybe after 1 second). After that, hitting the Mute key has no effect at all.
I have searched Google for a solution but nothing matches my problem. Oddly there are reports of all volume-related keys not working, but the Volume up and Volume down keys still work for me.
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Oct 11, 2013
I have 4 computer with none working keyboard after updates. This AM, I put an HP on line after being off line for several weeks (totally removed from home network).
Under BIOS control keyboard works. Enter password and Windows 8.0 takes over. Worked well until I ran update which had 88 updates. Upon restart , keyboard will not work. (Windows 8.0 was installed over Windows w/ all updates)
HP P7-1010 AMD processor 16 gig ram. 450 gig drive
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Aug 28, 2014
I have a user with a machine that was setup with Win 8.1 Home. The machine has been upgraded to 8.1 Pro and joined to a domain (WinSrv 2003). I need to get the content/configuration from their old local machine user profile to their new domain user profile.
I tried to copy the contents of their ../users/<name>/.. folder from the local user profile to the new domain user profile (after they had logged in once, and then logged off). This did not work. When I did the copy, I grabbed all files, including hidden...was that my mistake, or is the issue broader?
In the end....they want their old stuff and configuration under their new credentials/profile.
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Oct 14, 2013
I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.
May I have to restore the computer back to factory settings but how to do this without being the administrator.
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Oct 24, 2013
Is there any way to add a command to the Windows 8.1 start button (right mouse click throws up a menu).
That could be quite useful for launching something like a user tool bar from the start button.
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Feb 15, 2013
How come the UAC is set to the lowest setting for the admin, but for a standard user it is still set as default (requiring admin password)?
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Jul 13, 2014
My windows 8 does not respond when I hit the "burn to cd" button.
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May 22, 2014
Yesterday I successfully installed Windows 8.1 and i noticed that my start button isnt working after a while.
What i did: Disabled npu.sys to avoid the memory leak, other than that i did no tweaks or something.
A reboot is solving the problem, but i wont reboot my laptop every hour or so..
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Aug 20, 2014
When I try clicking the start button, it doesn't work. I move my mouse to the right side of the screen, and the bar doesn't come up. Same with moving my mouse to the top left corner of the screen. I checked the properties by right clicking the task bar. The corner navigation options are checked off to show them when I move my mouse to the different corners.
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Sep 15, 2014
This button is not working. The window doesnt hang. There is no error message. It just doesnt say anything. I am trying to install Visual Studio 2013. It needs to create a system restore point before starting installation. Needless to say, it fails too. I am on Windows 8.1. I ran sfc /scannow with no results.
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May 19, 2014
windows 8 pc with two users - th pc is an acer that has been upgraded to 8.1
both users can log on using the log on boxes but one user looses keyboard functionality when the start screen/desktop appears.
Tried a new keyboard to no avail. I'm lost as to the cause as the usb wireless keyboard (microsoft) works for one of the two users.
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Oct 7, 2013
Whenever the Win key is pressed on my external USB keyboard my laptop does whatever is set to happen when the power button is pressed on my laptop. E.g. sleep or hibernate. This does not happen when the laptop's Win key is pressed, only the external USB keyboard.
I don't think it's a problem with the keyboard itself because I've tested it on my friend's Windows 7 laptop and it functions as normal. Also, after turning the laptop back on whatever I was trying to do with the Win key has happened. E.g. If I do Win + F the laptop goes to standby. After switching it back on the file search panel is open.
I'm not sure when this started happening but it may have been after I did a registry clean with CCleaner. I always check what it's going to change and it seemed fine that time. I also keep backups of the changes which it makes. Restoring the backup didn't fix the problem.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Nov 23, 2013
I Google a subject and get a list of sites, select one and read. To return to the list I click the back-button, the screen goes blank and I have to press the 'windows' key and select Google again which brings the list back on screen. Frustrating waste of time. How can I activate the back-button?
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Aug 28, 2014
I'm having a problem with getting the mouse wheel button to work correctly in 8.1
I've switched to left handed use to alleviate shoulder pain.
Before this I had the mouse and keyboard center installed. I use a cheap USB keyboard and a microsoft USB optical wheel mouse. Configured for the right hand, everything works correctly. The right button is the normal select, the right is context and I configured the wheel button to double click.
When I switch to left hand I lose the wheel button double click. The select / context buttons are properly working, but when I click the wheel it appears to be the same as a context button click. I thought maybe the settings got messed up when I switched the buttons so I tried setting the wheel button to another function (open charms in this case). That works. Switched the wheel button back to double click and it goes back to open context menu.
I uninstalled and re-installed the mouse and keyboard center. That made no difference. Seems like a bug here.
On, this is on a new (mid-april) HP laptop so there is a touchpad that I almost never use because I generally have the mouse, keyboard, and external monitor attached with the lid closed.
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Sep 15, 2014
I recently deleted a user account, and clicked yes to also delete all associated files...the user was successfully deleted, however, the user's folders/files remain, and cannot be deleted. Is it possible to associate that user's folder with a new user's login? If not, what needs to be done in order to delete the remaining user folder?
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Oct 21, 2013
In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!
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Aug 4, 2013
I restarted my computer because I was getting rid of KasperSky and needed to restart. And all of a sudden, my keyboard isn't working anymore. I changed the batteries so that's not it, also it lights up. I had this vaio tap for over 30 days already and this suddenly happened. Right now I am using a laptop.
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Aug 21, 2014
An hour ago my keyboard quit working so i restarted my computer. When i came back, i could login with a password but once i logged in my keyboard stopped work.
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May 17, 2014
Win 8.1. I created a new user account with administrator privileges as usual, but the new account does not show when I log off or try change accounts. It also isn't listed on the upper right corner of the start page.
Basically even though I see it in other accounts through the settings menu, I can't switch to it.If I go to disk C/users it's not listed. I turned on Guest Account and also I can't choose it.
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May 27, 2013
Bought a new laptop for my daughter with win 8 and got it set up. Being the newbie I am, every time my daughter starts her laptop my name appears on the user account. She wants thi changed. How I change the name of the user account. This is the only account on the laptop and it has administrator status (I did however get name of computer right) ?
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Oct 1, 2012
this is a known issue and may users have been facing exactly the same problem with Windows 8 (source: Google)
Problem: I can't change my User Account picture. Whenever I click on the "Browse" button, nothing happens. Same goes for whenever I try to change the Lock Screen.
I read somewhere CCleaner removes some essential shortcuts which can prevent that, but I don't see that being the case coz I restored all the icons and even ran "sfc /scannow" just to be sure of that.
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Apr 17, 2014
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
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Sep 10, 2013
I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.
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Sep 16, 2013
Recently I updated my laptop and when it was finished updating the keyboard no longer worked. Before the update it worked fine and I had no problems. I restarted it several times and restored it but still nothing. Now I am stuck using the on screen keyboard which is difficult. I also went to try and fix it using device manager but it wasn't listed.
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