Audio :: Dolby Audio Driver Not Working After 8.1 Update?
Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Nov 24, 2013
I was trying to fix a problem, and then I removed some programs, and I think i accidentally removed a file that is needed for the dolby. Now I can't open it, and when I try it says that I could re-install it. But how?
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Oct 21, 2013
In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!
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Jan 2, 2014
I've created a Windows 8.1 partition separate to the original Windows 7 install. The manufacturer, Acer says the model is supported for the Win 8 upgrade. I did it on a second partition and simply installed the W8 drivers from their website. It uses Dolby Digital Audio V4. It sounds poor on Win 8 though, on the occasion that I boot back into Win 7 the difference is like night and day. Any icons in the try, apps etc. appear to be properly installed and loaded in Win 8 yet the audio quality from the speaker and with a headset is still degraded.
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Feb 15, 2014
How can I solve Playback & Record device not found in windows' sound?
Sound driver status in device manager still has no conflict and Realtek Audio manager can detect only plugged in jack. I have tried to reinstalled audio driver without any conflict but still nothing in windows' sound.
If I try to restore by windows restore point, would the problem solved?
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Aug 21, 2014
Recently I decided to go ahead and update to the Windows 8.1 version of the Realtek HD Audio Driver. I procrastinated because it told me I'd have to uninstall the original audio driver and I knew it would take a while to do everything needed. It didn't work that after uninstalling the original audio driver, then restarting like Windows told me to do, I kept getting error messages that forced my computer to restart until eventually my computer let me log in and install the updated audio driver.
However, with the updated version of this driver I had the same issue I got with the original one only much much worse. The original Realtek HD Audio Driver that I had on my computer made music and videos sound absolutely awful when headphones were plugged in. I found out that this is because the driver automatically puts on so-called "enhancements" whenever headphones are plugged in. This was a very simple fix, simply go to "Sound", then under "Playback" you click on "Speakers", then go to "Enhancements" and check the box labeled "Disable all sound effects." Then sound through headphones would return to normal.
Well, with the Window 8.1 version of this audio driver, I can do the same thing, but it never stays that way. Every time I plug in my headphones, it resets back to having enhancements. The strange thing though is that it says the enhancements are disabled but when I reactivate the enhancements(No difference in sound quality) then deactivate it again, suddenly the sound through my headphones is back to normal.
Did the audio driver not install properly? Is there something I can do to permanently disable the audio enhancements?
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Jul 13, 2014
For the past few days my laptop, a Windows 8 Samsung model with Intel core i5, has been acting up for the first time since I purchased it last year. I've been away on vacation for three weeks, and have not used it during that period, so when I returned the system naturally installed itself with new updates. But ever since then, my audio driver has not worked whenever I initially booted the computer (i.e. there is no sound); interestingly, YouTube videos also refuse to load. It is only when I restart the computer, or disable then enable the driver manually, that things return to normal. Or, at least, somewhat.
For when I try to shutdown the system, the computer hangs and just doesn't shutdown. It seemingly performs the processes required for it, the screen darkens, but the system does not power off. The first time I had to manually turn off the power, but last night I simply let it continue with the hope that it would shutdown eventually. It did... but only because my laptop battery ran out.
Before System Restore recommended, I tried that route already. No matter which restore point I used, the system told me that each restore was unsuccessful due to the possibility that my C drive was corrupt. I don't know if that's the case - certainly something is wrong - but I'm at a loss as to exactly what to do.
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Jul 22, 2014
Whenever I use my computer, if I don't play any audio on my computer for a certain period of time, and I have to restart the computer.
It's really annoying because I like to view Facebook and Tumblr for a while before I do something such as playing Team Fortress 2.
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Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Jul 30, 2014
I accidentally deleted my IDT sound driver for my HP Pavilion G7 laptop. I was going through the programs that I wanted to uninstall and came across the sound driver. Not knowing that it was an important part of my computer, I deleted it. I've tried downloading it again from the internet, but the file isn't working either. My computer is on Windows 8.1 ...
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Apr 14, 2013
a few days ago i just restore my notebook because my lan network cannot connect to my friend notebook when i want to play game, after that now my sound is disabled and it said "No Audio Output Device is Installed", i've tried many methods to solve this problem start from uninstall all the driver and install them back, do few things like this thread said, update driver and other thing that i cannot remember anymore
this is how my audio condition looks like:
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Sep 15, 2014
The Hardware detected is not supported by this IDT software package. The install Will Be aborted .
OS : Win 8.1 64 bit
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Jul 21, 2013
I have no sound from internet explorer nor do I find a realtek audio driver but how do I know what to download
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Mar 13, 2012
I only get a buzzing noise out of my speakers when I play music. Otherwise I get nothing. Under device Manager it says;
VIA HIGH DEFINITION Audio
Provider MS
Date 17/02/2012
Version 6.2.8250.0
Signed MS
My Motherboard is an ASUS M5A78L-M USB3
It also gives a warning that "Device is not compatible under current OS"
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Jun 17, 2013
Basic Specs
Brand New Toshiba Satellite C855
Win 8 64-bit
6 GB RAM
Display Adapter: Intel(R) HD Graphics (2000)
Driver: Intel 9.17.10.3040
Playback Devices
Show Disabled Devices - checked
Show Disconnected Devices - checked
High Def Audio Device displays as not plugged in
Cable is plugged inCable has been tested on backup laptopCable connected to HDTVVideo is fineNo Audio
I have spent hours installing and uninstalling drivers from the Toshiba and Intel sites. Tech support said to return it but I have just spent 2 days installing software. I never took a break to watch Netflix.
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Apr 12, 2014
Just updated to Windows 8.1 from Windows 7. But now, after the installation my mic is not working. It stands it is working but is not.
Compaq CQ60-116EO
Windows 8.1 Pro 64bit
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Jul 15, 2014
why can't I install and run 8.1?!?!? It install but I run into an error when the computer tries to boot. I have this problem with my desktop and my laptop. Windows won't stop asking me to install it as well! So annoying!
Now,... automatic updates were installed as I shutdown. Now I have to audio! Can't figure out why. I don't really even have time to be figuring this out! I went into sound hardware whatever in the control panel. I hit the test button and I do hear the test tones. But when I go to listen to anything else I get nothing. This is the second time I am having to deal with this. The first time I had to actually yank the battery. After installing the battery again and starting the computer I got sound. Why? I dont know. Even the volume controls are acting weird. If I hit the volume up on the keyboard a few times and then hit the volume down,... on screen it will show the volume going up by 2 before going down. Also,... if I go to setting via the menu bar by the clock and see the volume icon with the value, if I hot the volume up and down and mute, the value wont change. Not until I close the menu bar and reopen it.
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Jan 1, 2014
OS: Windows 8.1 Pro
Processor: AMD FX-1400 Quad Core
RAM: 8.00 GB
Storage: 1.73 TB of 1.81 TB available
System Type: 64-bit Operating System, x64 based processor
A while ago, my PC was having some lag issues that made the computer practically unusable. I found out in msconfig that I had almost all services running. I disabled many of the services, and I made sure not disable the necessary ones (i.e, Windows Audio.) I restarted my computer and there was a red circle with a white "X" over the audio icon. I clicked on the icon. A window named "Playing Audio" opened. On the window was a bar similar to the one shown while loading/downloading something. Above the bar said "Detecting Problems" and then "Scanning for hardware changes...". This went on for about 10 seconds. After this, the window changed. At the top in blue was "Troubleshooting has completed". Under that was "The troubleshooter made some changes to your system. Try attempting the task you were trying to do before." In the center of the window was "Problems found-Hardware changes might not have been detected".
In the search bar, I typed "Manage audio devices". When I opened it up, the window told me that there were no audio devices installed. I have checked in Device management under "sound, video and game controllers" That I have sound drivers installed (AMD High Definition Audio Device & High Definition Audio Device.) I have tried multiple times to uninstall/reinstall the drivers to no avail.
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Jan 9, 2014
I have Windows 8.1 x64 and the following:
Radeon HD5450
Samsung TV connected via HDMI to graphics card
AMD HDMI High Definition Audio Device
Realtek HD audio
I have a strange problem that has not always been there but just recently if I don't have any sounds for about 5 minutes the HDMI audio seems to go into some sort of suspended mode and when I click on (generate) a sound (either system or music etc) it takes about 30 seconds for the sound to actually appear (manifest itself) through the Samsung TV speakers.
At first I thought it might be some conflict with the Realtek HD audio so I have disabled this (mobo built-in sound) in the BIOS and uninstalled the realtek drivers. This did not work.
I then thought it was probably an update to the Sound drivers or the graphics drivers for the ATI / AMD Sound card. I have installed the latest catalyst drivers and this did not work. I then fully uninstalled the catalyst drivers including the HDMI Audio and installed an earlier version 9.2.00 from 2012. This did not work either.
The only Playback Audio Device I have in the Sound settings is Digital Audio (HDMI) and I have tried disbling all audio enhancements. This did not work.
Please note that this happens even if I am using the computer (i.e. the screen can be on all of the time and it still happens after a few minutes).
Other things I have tried:
Power Config - disabled Link State Power Management for the PCIe card
One think I have observed (and I am not sure if this is a symptom or a cause) - The "Windows Audio Device Graph Isolation" process uses about 3-4% CPU while the 30 seconds or so elapses between the sound being invoked and it playing through the speakers. the rest of the sstem is relatively in idle. I can reproduce this by clicking on the sound and adjusting the volume a tad. It is meant to make an immediate "bing" sound to show the sound level is clicked or changed.
If I wait the 30 seconds then the sound eventually comes and then if I click on it again (or do other sound related things) then the sounds are instantaneous. Its only of I leave it 5 minutes or so with no sound activity. If I wait, say, 2 minutes the sound is instant too so long as their has been a sound event in the prior 5 minutes or so.
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Sep 15, 2014
I need removing the SmartAudio application from my Control Panel. Every time I click on it, it says "failed to initialize" - I no longer have it nor do I need it. I would just like to get rid of it from Control Panel, it's not slowing my system down or anything, it's the OCD in me that is killing me seeing a non working function there!
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Jul 27, 2013
When I watch YouTube videos I get random stutters where the sound skips. The image doesn't seem to freeze though, just the sound
I also get issues with the sound streaming music online, where it pauses for a second and stutters even though it's not buffering.
When this happens, NT Kernel & System shoots up in task manager and uses more CPU than the browser. This by the way happens in every browser, IE, Chrome or Firefox.
It doesn't happen when playing music in iTunes or watching videos from my hard drive.
That being said I'm not posting about a buffering type stutter, I am aware of that and this is not it. This is like basically suddenly the computer has a big spike in memory or cpu usage and the video/sound clip stutters for a sec. But it happens often enough to be very annoying. In a 15 min YouTube clip it happened 10 times.
I have reinstalled my IDT High Definition Codec and my Intel HD Graphics 4000 driver, but still the problem persists.
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Jan 10, 2014
I have Asus All In One ET2701INKI, the problem is the microphone does not work properly, It has dense distortion and echo, microphone works in other devices very well.
I am using Windows Pro 64 Bit, and I have latest Realtek Driver, I have tried High Definition Audio but again no solution.
I have read that if I choose "Separate all input jacks as independent input devices" from Realtek Audio Manager's Advanced Settings, I am sure the problem will be solved, but I do not have Advanced Settings.
I have only:
Display Icon Notification Window
Enable Auto Pop Up Icon
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Oct 4, 2013
I've installed windows 8 yesterday and noted that front panel audio doesn't work (I use a headphone) connecting the headphone to back jack it's work but front not.
It's a Intel HDA, and using windows's default driver.
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Mar 19, 2014
all plugged in new computer drivers up to dateset to quadraphonic they were working yesterday but they appear to have stopped on their own. the test speaker option worked at first but now they dont when i click the speaker icon to test on the sound playback options tab the level indicator shows green as though they are working but there is no sound coming out of the rear speakers
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Jul 11, 2014
I have a Creative Fatal1ty Gaming Headset , the audio work's but I cannot get the mic to work.
I have a Creative soundblaster 5.1 live soundcard and a abit fatal1ty fp-in9 sli m/b.
Audio works on both soundcard and on-board sound on the m/b , but not the mic .... I know some basics to computer's but I'm stuck here.
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Jun 23, 2013
I had desktop with intel motherboard with chipset G41 and motherboard model DG41RQ. My desktop is assembled desktop with os windows 8 enterprise x64. Problem is Audio is not working at all. I visited intel website but I did not find solution.
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