Hardware Drivers :: Win 8 Update - Audio Devices No Longer Working
Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Oct 24, 2013
I updated to 8.1 because supposedly, it was to offer features similar to win 7. Instead, it's even worse than win 8. Now, the sound quality on my laptop is lousy because the Dolby Audio driver receives an error message and isn't working. I went to Lenovo (I have a Ideapad N Series 580) and followed these instructions from Lenovo and microsoft, which unfortunately didn't work. I'm still getting the same error message. I wish I had never heard of windows 8.1! Many have had this same problem after installing 8.1. This instructions are from Answers.Microsoft, but didn't work.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.
Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.
Right-Click on it and choose update driver.
Navigate to d:driversaudio.
When that's done, close Device Manager.
Open File Manager and navigate to D:driversAudioDolbyGUI and install Dolby Home Theater.
These instructions are from Lenovo and didn't work.
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Oct 26, 2013
Since I have upgraded to 8.1 my remote control no longer works it is detected in device manager and driver is installed but when I click skip,play, stop etc nothing happens. I use it mainly for my music.
Is there a way to get it working again. I use the default music app to play music which I preferred the old version to be honest.
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Jun 4, 2014
My friend happened to look in Devices and Printers, and in the Multimedia Devices section he had about 10 devices showing up that he never heard of. Six of them were computers with names that he had never heard of, the others were devices that we could not tell what they were.
I expect that these entries mean that at some time they were on the same network that he was on. Would that be correct?
If so, then it is a matter for concern because he never goes on public networks. He only goes on his network at home, and a network in a small office that he rents and shares with one other person. They have their own router with security set up on it, and that router is connected to an Ethernet jack that most likely goes to a switch on a network that also provides internet service to some other offices in the same building.
This computer is only about 2 months old, so these entries can't be too old.
When I looked at his computer, he was on his home network and all those other devices showed as Offline. I right clicked on them all and removed them. Would it be a good guess that perhaps the security of the network at his office was compromised, and those devices were connected to that network at some point?
I told him to monitor and see when they reappear, but he won't be back in that office for 2 weeks.
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Feb 2, 2014
Two programs are creating audio outputs such as a game program and iTunes, I desire to send the game program to my headset while remain the iTunes audio to my default playback device, speakers.
I am wondering if there is audio management software. Similar to how if I am on Skype I can communicate through headset and hear them on the headset while the audio on iTunes by default is outputted through the speakers.
I want to play Nether and hear everything through the headset and keep music playing on the speakers so my girlfriend does not hear me play games.
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May 24, 2012
Decent drivers compatible with Windows 8, that work, for the IDT high definition audio on HP pavilion DV7 laptops?
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Oct 17, 2013
It now shows
audio ts
video ts
It never happened before. Also I got a boat of crap that I had to delete, and I hope I did not delete the wrong thing. I'm also getting these pop ups that keep popping up, and never had this happen before. and I also have these videos that pop up as well.
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Jul 9, 2014
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR3 ram
4)Windows 8.1 Pro x64
5)Razer DeathAdder 2013 mouse
6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
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Jul 31, 2013
I have lenovo g580 cori7 and installing windows8 64bit. I tried to update the bios but i got this just like the screen shot.
Now my labtop working on legacy mode and I am not comfort with this mode.
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Apr 8, 2014
Just updated to Update 1 on Win 8.1 on two machines. When I open the PC Settings App from Start Screen or Taskbar all the options are ok except PC and devices. When I select this on the app menu the app crashes back to the desktop.I suspect it's the new Drive Manager in that menu option. Other machine works fine with this option.
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May 10, 2013
The Playback Devices applet will not open.
I have...
1. Run the CP in God Mode to try related applets. Volume Control Options and Volume Mixer will open.
2. Removed and refreshed all audio devices listed in the Device Manager. No errors.
3. Run control /name Microsoft.Sound and control mmsys.cpl from an elevated Command Prompt. The Command Prompt window blinks briefly, but the applets will not open.
4. System File Check sfc /scannow (no errors detected)
Running Windows 8 Pro with Media addon. Using the onboard sound from the Gigabyte motherboard. The sound plays fine on the current speakers, but I cannot change devices.
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Jan 16, 2014
I was watching a TV show in my headphones, plugged it out for about an hour, plugged it back in during which time my Dell Inspiron 15 would have gone to sleep about 4 times.. I plug it back in after an hour and the music plays through the speakers and I looked up all solutions. None of them work. Checked my audio drives, disabled the speakers and enabled them back.. It is just a week old, my laptop.
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Apr 24, 2013
My computer is a bit like the car; turn either of them on, and expect it to do its 'thing' but when it doesn't.... stuck!
My windows 8 library is not working...
Anyway, I've researched how to delete and then reinstall/program. What I cannot understand is why this library facility has so many awful reviews on the forum, who are slatting this facility and how it eventually clogs up memory with duplicated files.
there are many attempting to disable or totally eradicate it from the computer There is a "registry hack" website for windows 7, which disables the library.
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Oct 19, 2013
I dont't have to reinstall all my system because the snappy search that i loved so much in windows 8 does not longer works, it takes ages now (already disabled internet search).
Is there some tweak to restore the "search" efficiency ?
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Dec 28, 2013
I recently upgraded to Windows 8.1 from Windows 7 and noticed my USB 3 WD Passport external hard drive stays powered on as well as my round LED's (Lock/Start/Reset). With Windows 7 I just enabled EuP in the bios and that powered everything down when I shut down including the LED's. Now with Windows 8.1 that function doesn't work. They all stay on. I tried disabling all the power functions in Power Management for the USB but still, the power stays on. For some reason the EuP enable function does not work like before. I believe its related to Windows 8.1 since it worked fine with Windows 7. For some reason they locked USB power after shutdown.
PS: I already tried resetting the bios to no effect.
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Oct 22, 2013
I have Windows 8 and suddenly my shift select doesn't work. I can no longer select a group of files Control select works but not shift select. What do I need to do to correct this?
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May 7, 2014
Everything was ok with sound but now the computer doesn't detect any sound devices like amplifier, headphones, speakers, etc. The computer does find the audio card, but not devices.
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Dec 11, 2012
OK so I always watch video and movies with my ASUS computer attached to my HDTV. I have never had a problem then one day the audio stopped switching to my tv automatically. I also use surround sound headphones sometimes which require a USB connection and the audio no longer switches to them automatically either. I know I can set the HDTV and the headphones as default audio players so that they will play the audio but I want it back so that when I turn on the HDTV it automatically switches the audio to the HDTV and so that when I plug in the USB headset it automatically sends the audio through that. How do I get it to do that?
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Aug 25, 2014
For many years, I've used the Generic / Text Only virtual printer driver to convert Web pages and other files to plain text with minimal formatting, but the last time I used it, the resulting file was peppered with unnecessary spaces, making it close to indecipherable when viewed in a text editor. Has some recent update changed the way this driver works (or, in my case, doesn't work)?
I've attached two files to illustrate the problem: filler.html contains a few paragraphs of boilerplate text, and filler.prn is the result I get from loading filler.html into Firefox and printing it to the Text Only "printer". (Both files were renamed to filler.*.txt to conform to this forum's limitations for uploaded files.) Note that the output file is more than ten times the size of the input file; if you examine it with a hex editor, you'll see that the increased size of the output is due to many sequences of a carriage return (without a linefeed) and several spaces being unnecessarily inserted in the output stream every few characters.
I imagine if this were sent to a 1970s-era printer, the defects in the output would be invisible on the page, but since the whole point of the Text Only driver is to bypass any physical printer, I don't understand this change in behavior. Is there any way to prevent this and get back to the output I'm used to?
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Aug 20, 2014
File Explorer Windows 8... I cannot open Documents,Pictures Videos etc..a message comes up ms;library is no longer working, the library can be safely deleted.. ? when I delete them,it deletes the icon on the left hand side as well so I cant right click to default it....
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Nov 26, 2012
I recently installed Windows 8 and have noticed that at some point the tags stopped displaying in Windows Explorer for media files such as mp3 and m4b.
This affects my collection of Music and Audio books that I had to perform a big resue operation on.
I can't sort them according to the tags that had been set in iTunes or mp3 tagger. This has always worked previously and the tags have displayed fine.
It's just empty where the tag should be, even for files which I know are tagged, and where the tag displayed previously, in Windows Explorer.
I am running sfc /scannow for good measure, but is this a known Windows 8 problem, perhaps? Any tips for getting the tags to display again? I don't fancy doing this sorting on a file-by-file basis, it would take a week....
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Jun 12, 2014
When I installed my copy of windows 8 using a dvd, It installed a recovery partition during the installation. This partition allowed me to do things such as create a recovery drive, and use startup repair, all without needing to insert an installation disk. For some reason, this recovery partition is no longer working. I can't create a recovery drive without being told to insert installation media, and there are no troubleshooting settings when I launch "advanced startup". I noticed this after I deleted all of the bcd bootloader entries in easybcd, and tried to create a recovery drive. I don't know if deleting those entries could have affected windows but I think it might have something to do with it.
The recovery partition is still there, and the files in it are still there.
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Jan 17, 2013
I can't get into my Documents folder. Every time I go to get into it, this little pop up message come up.
It tells me:
" "Documents.library-ms" is no longer working. This library can be safely deleted from your computer. Folders that have been included will not be affected."
I have also include an image of the message.
It also happens when I try to get into my Pictures folder. Just lays "Pictures.library-ms" etc etc etc comes up.
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Jun 27, 2014
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.
After my first system restore I no longer have any additional restore points, so another restore is not an option.
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Sep 15, 2014
I have a windows 8 laptop and today the sound just stopped working. The windows audio service will not enable and everytime i try to enable it fails due to a duplicate in Windows Audio Endpoint Builder.
Now tricky part is i cant open control panel as it doesn't load, i tried reinstalling windows 8 but it also not load. This all was working perfectly just earlier today. I have no sound, just an x by the sound.
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Jan 28, 2014
So about a month after I bought my computer,all of a sudden there was no audio comming from my headphones or speakers. i do have to say that windows 8 was a bit new for me because i was using windows xp the only way i can get audio now, is by plugging in a usb with bluetooth connection. even HDMI won't work. i'm getting no errors when running errorchecker.
Perhaps usefull info:
-pc Model No: HP ENVY h8 PC series
-running windows 8.1
-i have extra beats audio (for audio settings).
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Oct 13, 2013
I have a Gigabyte GA-F2A75m-HD2 (Rev 1.0) board and this is quite an odd one. The front port worked with Ubuntu and other Linux distros but it seems to be the opposite case with Windows 8.1. I installed the latest Gigabyte version of the Realtek HD Audio Manager but it still doesn't work. What should I do?
I have the codec ALC887
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Jul 19, 2014
i've been having this problem since I THINK starting to use a HDMI wire. But now, i cannot get any audio from the audio jacks, they are detected, but no sound is produced and I just cannot figure it out. I've disabled the HDMI, installed, un-installed, re-installed audio drivers and pretty much any method and i can find thus far and nothing at all has worked. I'm a huge lover of music, and the is driving me insane!
Note: The speakers are fine, they work with my iPhone.
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Oct 21, 2013
In my HP Compaq Presario V3000 Laptop with Windows 8.1(32 bit) version, when I play a video such as Youtube, I do not receive any audio although video is played.But Device manager shows the message for 'Sound audio contoller' as 'HD audio driver working properly'. But if I disable Sound/Video Controller and then enable it, the audio comes back properly. But my problem is that every time I open the computer, I have to do this exercise if I wish to watch aan audio/video bit!
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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