Hardware Drivers :: No USB Ports Working After Latest Windows Update Installed?
Jul 9, 2014
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR3 ram
4)Windows 8.1 Pro x64
5)Razer DeathAdder 2013 mouse
6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
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Jul 12, 2014
my USB 3.0 ports are not working with my USB 3.0 ext-HDD. It's an ADATA Nobility NH13 I don't have any other USB 3.0 equipment to test, but the ext-HDD works perfectly on my laptop and on my TV as well, so it's definitely not the HDDs fault.
When I plug in USB 2 devices, they work perfectly and at maximum speeds. Even the HDD does work when connected with a USB 2.0 cable instead of it's own 3.0 cable.
This behaviour is present on front as well as the rear ports.
In the Device Manager there IS a USB3.0 driver:
Intel(r) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Universal Serial Bus controllers
Generic USB xHCI Host Controller
PCI but 0, device 20, function 0
This device is working properly
Hardware IDs:
PCIVEN_8086&DEV_8C31&SUBSYS_50071458&REV_04
PCIVEN_8086&DEV_8C31&SUBSYS_50071458
PCIVEN_8086&DEV_8C31&CC_0C0330
PCIVEN_8086&DEV_8C31&CC_0C03
P.S. The specs are all up to date, so feel free to check them out.
P.P.S. In case you are that lazy, I am running Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard
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Nov 19, 2013
I don't know why but my external hard drive isn't showing up when connected.. Windows makes the connection noise when I plug it in but it don't show up in disk management, device manager or anywhere else... If I plug it into a regular usb port it works fine... And its a usb 3.0 capable drive it worked before....?" I tried the new hardware wizard in device manager and didn't see anything... drivers all look fine....
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May 31, 2014
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
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Jan 12, 2014
2 month ago i had this problem so i searched for a solution here (get back to the basic display adapter ) and it worked fine and no problem appeared . but now whenever i want to play a game like begone or heroes and generals my cpu usage become 100% and i get 20 fps usually 100 also i cant play i all drivers are updated : and if i want to play games i have to install the latest driver but i cant adjust brightness
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May 8, 2014
I just updated maybe half an hour ago and now I can't use the start as its frozen as a white window icon. Doing a system restore solves it - but then I'm rolled back and continually prompted that it'll update on my next restart.
Moving the menu to the left, right AND top of the screen makes it work, but the bottom default is frozen.
[URL] .....
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May 19, 2014
Yesterday I installed an update for Win 8.1 (It was around 90 some mb) after I login I only get a black screen with a useless white cursor. Screensaver works fine, when I do a CNTRL/SHIFT/ESC the task manager box pops up for a few seconds and disappears. I was able to create another user account and everything works fine, but I need to get my first account working properly ASAP.
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Dec 8, 2013
I recently bought an Acer Aspire E laptop but accidentally damaged the hard drive a few months later and had to replace it. My friend knows a lot about computers and has a side business fixing them and works as tech support for a company and for his university, so he installed the new hard drive for me and downloaded most of the drivers and installed them and said he would get the wireless working later. He eventually came back a few days ago to finish it up and after he left, I realized the wifi STILL was not working.
I have an ethernet cable and the thing it plugs into here in my dorm room, and the wifi works fine when connected to an ethernet, but Christmas break starts in a few days and I have no way to connect with my ethernet cable at home. I have my old laptop that I'm currently using but it's shitty and it doesn't turn on unless it's connected to the power cord so I can't really take it anywhere.
I've tried redownloading and installing all of the drivers myself but it doesn't do anything at all and I don't know enough about computers to figure it out. I did see that there is a yellow triangle next to the network controller driver so I'm assuming it probably has something to do with that being missing.
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Aug 13, 2014
I have a Laptop, plus a Desktop, both running Win 8.1 - 64-bit
I posted my question here Windows 8.1 Aug Update Released (KB2975719)
But was told I should rather post it in this section for more responses, so here goes ...
I have 1 x Laptop, plus 1 x Desktop that I need to update with the latest MS update releases.
That means I will need to download & update on each machine. Both are Windows 8.1 64-bit units, and they have both had all previous updates installed.
Given that my Internet connection is very slow, and "out of bundle" data usage is VERY expensive here in South Africa, is there a way I can download the update once, save it to a USB drive, and use that to update both machines?
Once the update file is on the USB drive, how to install the update file on each machine? e.g. can I just copy the file to each machine, and then run/execute the files?
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May 30, 2014
Fresh install of Win 8.1 Pro, all patched and everything else is great but I cannot install the NVIDIA drivers or the GeForce Experience software for the GeForce GTX-760 video card. This is what I get...
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Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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Apr 18, 2013
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
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Jul 31, 2013
I have lenovo g580 cori7 and installing windows8 64bit. I tried to update the bios but i got this just like the screen shot.
Now my labtop working on legacy mode and I am not comfort with this mode.
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Jun 23, 2014
I have problem that just crept up, my rear usb ports are malfunctioning. when I plug my mouse in the light underneath it comes on, but the mouse is not operational. The keyboards numlock light doesn't even go on.
My front ports are working now, but this is greatly inconveniencing me because, my scanner, printer, and headphones were plugged into there and now I have access to neither.
This started as soon as I plugged my phone into the front usb port as I have done over a thousand times with multiple phones even of dubious origin with no such a result.
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Nov 6, 2013
I have two programs on my hard drive. They both require access to a COM port. When I attempt to access either one it works fine, but I need to have both of them running at the same time---thus I need an additional COM port. When I setup either program, the available port appears (COM 3). It does not allow the entry of any other port or call up an additional one---with all the COM's available, it would seem reasonable to be able to use more than one port at the time! I am using a Dell Pentium Laptop (1545) with Windows 8.1 PRO. The computer has 3G of memory.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Feb 7, 2014
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I cannot replicate the issue in Win 7.
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Jun 8, 2014
I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.
However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.
Everything is up to date and was installed correctly. Having a couple of forums and speaking to Asus, I think it's a power issue. I arranged an RMA but the problem persists with the new motherboard.
Mouse - Microsoft Wireless Mouse 4000
Keyboard - Logitich K400R
Wifi - Edimax EW-7811UN
OS - Windows 8.1
Case - Bitfenix Prodigy-M
PSU - Corsair CX500
Mobo - Asus H81M-Plus
CPU - Intel Core i5-4440 3.10GHz
RAM - Corsair Vengeance 8GB (2x4) DDR3 1600
HDD - Seagate Barracuda 1TB
GPU - MSI R6850
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Sep 15, 2014
I have Silicon Power Blaze B20 flash drive, which is not recognized by my desktop PC's both USB 3.0 ports. The flash drive's light blinks when pugged in, but no reaction from PC's side. I have tried to plug cord between flash drive and PC, but no change. It does recognize the device when plugged in any other USB 2.0 port. And the device is being recognized by other computer's both USB 2.0 and USB 3.0 ports, so I assume it is PC's fault, but what it is. My PC's USB 3.0 ports do recognize any other USB 3.0 devices - my external HDD, other USB 3.0 devices but this drive.
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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Jan 24, 2014
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Jun 30, 2014
I installed windows 8 on my PC 3 days back. The problem i am facing is that it's sound is not working. I heard we don not need to install additional software to make sound working. But this is not working in my case.
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Feb 8, 2014
I have used the MPUI video viewer for several years on Windows 7 and Windows 8.0 without any problem.Last week I installed Windows 8.1 on my Lenovo laptop, and since that time, MPUI does not work. So I figured that maybe MPUI is no longer compatible with Windows 8.1, so I'll download a different media player from the Store.
I downloaded and tried PressPlayer, Media_Player and Quick Media Player, none of which will play the videos that I downloaded from YouTube.
The media players just say that this video cannot be played. MPUI displays the initial picture from the video, but doesn't proceed like it did previously.why my videos stopped working after I installed Windows 8.1.?
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Sep 19, 2013
I am trying to set up my windows 7 laptop so that it duel boots between 7 and 8 which sounds great. My existing W7 partition has been shrunk and a new partition has been created ready for the install however when trying to install using the disk, I keep being told that windows cant be installed onto the partition due to the disk being a MBR format (think that what the three letters are) .
Is there a way round this without having to remove the current install and remove all of my content.
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Jul 22, 2014
I've installed Microsoft Windows 8.1 Version 6.3.9600 Build 9600 on my HP 430 Notebook PC with 1 GB RAM and Pentium CPU @ 2GHz 2 Cores.
Display drivers are not working properly (i.e., everything appears bigger and unclear), earlier I'd successfully updated the display drivers and made it work using Device Manager. making a backup of the drivers (may be in .inf format) from the installed drivers so that I don't have to update it every time I re-install it.
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Apr 18, 2014
How to check if i update the windows 8.1 update 1 from x64 bits systems because i download all packages from microsoft download center and install in that order and dont recive error. Every package ask me to reestart i see all packages are installed on update history and on the section installed updates but I don't see nothing related to windows 8.1 update 1 as the way as see when you install from win update. I check for updates and dont find nothing. I have my service packs and mayor updates on my pc stored because in this house all use win 8.1 x64 and we have a slow connection and because i install by this way. I must say you i see all characteristics of the update 1 but i want to know if don't have errors i ran dism online clean up image restore health and sfc scannow and dont find errors. I only am worried because if this update was not installed properly the supports ends on may 13 and want to have install by the right way.
Thats are the packages and the order of i install
KB2919442, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439 y KB2934018.
When I execute the Dism.exe /Online /Cleanup-Image /CheckHealth (fastest cmd I know I see my build are)
6.3.9600.17031
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Feb 14, 2014
Today's Windows 8 update (from patch Tuesday this week) installed Bing Desktop. Now I have this ugly green desktop, and Bing does not show up in the installed applications.
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Aug 27, 2013
I'm new to Windows 8 and I'm having a hard time managing my way around. My windows automatically installed almost all of my drivers, but failed to recognize the coprocessor. When i open the properties it says:
The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
When i try to find the driver automatically,it fails, but i cant find them aswell.
My motherboard is ASROCK 939a8x-m, therefore it has an nvidia chipset in it. I fail to find the neccessary drivers aswell and i don't know what else to do.
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