Hardware Drivers :: USB Ports And Internal Sound Card Won't Work Properly?
Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Sep 15, 2014
I have the very latest Windows 8.1 update.
My internal multi card reader has been working fine for just under a year but just recently it has stopped recognising SD cards. When I insert a card it normally opens an explorer window but now it does nothing and does not show in file explorer.
Though if I click on .. file explorer/manage/disk management .. it then opens an explorer window for the card.
I have the setting in autoplay - memory card and removable drive set to open explorer.
I don't think the card reader is becoming faulty.
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Nov 17, 2013
I'm using Windows 8 x64, all updated, which had been working without problem for about 8 months now.
I noticed my internel card reader drives (9 pin USB header) kept disappearing and reappearing quickly, in both My Computer, and Device Manager. So I assumed it was dying and bought a new one, but it too did the same thing, so assumed it must be the USB connecter dying, and left it unplugged, and orderd an external card reader (yet to arrive).
Sadly my USB flash drives and USB hard drives started doing the same thing, front and back ports, these drives will disappear and reappear a few times then work as normal, weird thing is my USB printer, mouse, keyboard, and Sansa Clip+ work fine.
I tried testing in WinPE v4, and Linux (Ubuntu LiveCD) and everything seems to be working fine, including the internel card reader. So I reinstalled Windows 8 after trying fixes like uninstalling the USB Root entries in Device Manager, and messing with the USB power saving options in Windows, even though they're at the defaults and never caused problems before, but the internel card reader was doing the same thing again before even doing any updates, or installing drivers.
I have found a workaround for the reader, if I disable it within Device Manger before putting a card in, and then enabling the device it works, but once ejected it goes back to disappearing and reappearing again.
The PC is a Dell Inspiron 531.
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Feb 23, 2014
Trying to connect an Android tablet and this error and troubleshooting suggestions are being displayed by Devices and Printers: "Google Nexus ADB Interface can't work properly with USB 3.0"
"If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem."
I've tried 4 cables (not that it proves anything) They are all USB 2.0 to micro USB. I know where the USB 2 ports are on my m/b and I've tried all 4 (there is no USB hub involved). The m/b is an Asus Z87-Pro and all the latest patches have been applied.
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Aug 13, 2014
I use a card and card reader for accessing lock boxes in my real estate profession. The company is called Sentrilock. I have installed their card reader utility and when I insert the card into the usb card reader, an internet window opens [URL]
If everything is working properly, there is supposed to be a green bar at the top of the screen to renew my card. It does not appear, tech support at Sentrilock says ports need to be open in the firewall but they couldn't give me further information.
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8063 Mb
Graphics Card: NVIDIA GeForce GT 620, 1024 Mb
Hard Drives: C: Total - 1894353 MB, Free - 554948 MB; F: Total - 1430795 MB, Free - 308017 MB; G: Total - 99 MB, Free - 68 MB; I: Total - 953766 MB, Free - 881853 MB;
Motherboard: Dell Inc., 084J0R
Antivirus: Windows Defender, Disabled
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Jul 20, 2014
My laptop with OS Windows 8 will become no sound frequently. I try to find out the cause, and discover that the device is being used by another application, but I can't find any application using it, here is the screenshot:
Under this situation, when I open Window Media Player, this problem will occur:
I am sure that my sound drivers are working properly:
When I use Windows Troubleshooting function, here is what I discovered (Ignore the Bluetooth):
I am not sure about what is "Hardware changes might not have been detected", but after running Troubleshooting, my laptop have sound back, however, after about 30 minutes, my laptop will become no sound again, and I need to run Troubleshooting again and again to solve the problem. how to solve the problem completely so that I do not need to run Troubleshooting again and again?
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Sep 8, 2012
I really like Windows 8, but I have a problem with the app that controls messages. It's linked with Facebook, so whenever one of my friends is messaging me, I'm can answer from the app. Pretty smart, I think.
However, I have a problem. I have to friends with same name and last name.
My problem:
Friend number 1 is chatting with me.
Friend number 2's profile picture appear in the app.
Sometime friend number 2 recieves the message I'm sending to friend number 1.
Another problem is that the app doesn't seem to figure out if I already read the message on Facebook.
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Oct 3, 2012
I have this little problem and I'm not 100% sure that it is windows 8 related but honestly I think it is..
I'm running windows 8 RTM 64bit and it seems that I can't get java work properly with firefox or chrome.. With IE it works perfectly. We are talking about java 7 update 7 and yes it is 32bit java, not 64bit. With every page where java is needed it says 'Install java' etc.
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Sep 11, 2013
I have a home built HTPC running Windows 8 with Windows Media Center. My sound card is a Silverstone EB01 USB DAC (i.e., it's an external USB device). When the computer wakes from sleep, there is no sound. I can fix this by either (a) unplugging and reconnecting the USB connector or (b) disabling then re-enabling the sound device.
What's worse, it worked perfectly fine under Windows 7.
There are no drivers for this device, it's pure plug'n'play. In case it's relevant, the Device Manager seems to recognise it as a Burr-Brown PCM2072E.
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Jan 25, 2014
I just got a BSOD. It happened while i was in a Skype call, listening to music, and about to go into match of League of Legends.
I've actually been getting quite a few of BSOD lately. The one I got before this one was
Kernel_Security_Check_Failure. Which I also got today.
I only seem to get BSOD when I have a sound card installed into my computer. I even bought a new sound card in hope to maybe fix this problem but I still get it. I've tried a few things too, I've even replaced my ram. I actually thought it was my AMD motherboard at first so I completly replaced my mother and cpu to a intel cpu and motherboard and still i get BSOD. The only thing I have not changed out has been my 2 Graphics cards and my SSD. But I didn't start getting BSOD till i either got my SSD or got more ram, I can't remember which. But like I said, I've already completely changed out my ram.
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Dec 15, 2013
After the latest lot of Windows Updates for 8.1 my Asus Xonar STX no longer works and I get an error message saying
"an Asus Xonar STX has been detected but the drivers appear to be corrupt, please try reinstalling them."
I have tried uninstalling and reinstalling both the card and drivers and the card is still not working.
It is 100% to do with the latest updates, I have done a system restore to before the updates were applied and my sound card works fine. If I install the updates again, my card stops working, so there is no doubt it is the updates causing the problem.
There are no driver updates for my sound card either, so it's not driver related. I have also seen several other people with different sound cards on other websites reporting the same thing, so the problem is also not unique to me.
Which update is causing it or if there is a work around? I have turned Windows Updates off for now but I don't like having to do this and would rather find a alternative work around or fix.
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Aug 10, 2013
My problem is Windows 8 will occasionally BSOD after the sound goes quiet or dead while watching a video or playing a game and I turn off my M-Audio Fast Track Pro in an attempt to recover sound. This is basically a soundcard that is used to record music or MIDI components. It is attached via USB. I have disabled all other soundcards besides the M-Audio.
Im certain the drivers for this device are current and up-to-date. They do state to support Windows 8 on the M-Audio website found at Fast Track Pro Drivers
My tool named "Blue Screen Viewer" shows to have 2 dump files, but I used the "SF_Diagnostic_Tool" as per forum instructions. The zip file has been attached ...
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May 7, 2014
Updated all drivers, realtek, nvidia, amd chipset and bios. Remove everything from USB post and booted without services, disabled network drivers.
When I uninstall the nvidia drivers I dont get that much latency, I do a clean install and using different drivers and it always comes back. I read on this thread that its some interfering with the drivers.
My irq's seem strange the Microsoft acpi compliant system has 511 entry's is the normal?
::System::
Windows 8.1 all updated.
Memory (RAM) 16281 MB
CPU Info AMD FX(tm)-8350 Eight-Core Processor
[Code]....
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Sep 10, 2013
I installed windows 8 pro 64bit a few weeks ago and after that i had problems with my graphic card (amd 7850)
I tried the latest stable and the latest beta driver, but it's the same failure anyway. I can use my computer without problems, video games works too.
But if i watch a video on youtube, i got display errors and i must restart my computer with the reset key in normal desktop mode the card works on 300mhz, at the beginning of a youtube video it turns up to 450mhz and works. but if the video is over and the card turns back to 300mhz, it looks like the driver crashes (windows event log error:
The driver DriverWudfRd failed to load for the device
WpdBusEnumRootUMB2&37c186b&0&STORAGE#VOLUME#_??_ USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.00#20060413092100000&3#. )
reinstallation of the driver don't works
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Jul 12, 2014
my USB 3.0 ports are not working with my USB 3.0 ext-HDD. It's an ADATA Nobility NH13 I don't have any other USB 3.0 equipment to test, but the ext-HDD works perfectly on my laptop and on my TV as well, so it's definitely not the HDDs fault.
When I plug in USB 2 devices, they work perfectly and at maximum speeds. Even the HDD does work when connected with a USB 2.0 cable instead of it's own 3.0 cable.
This behaviour is present on front as well as the rear ports.
In the Device Manager there IS a USB3.0 driver:
Intel(r) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Universal Serial Bus controllers
Generic USB xHCI Host Controller
PCI but 0, device 20, function 0
This device is working properly
Hardware IDs:
PCIVEN_8086&DEV_8C31&SUBSYS_50071458&REV_04
PCIVEN_8086&DEV_8C31&SUBSYS_50071458
PCIVEN_8086&DEV_8C31&CC_0C0330
PCIVEN_8086&DEV_8C31&CC_0C03
P.S. The specs are all up to date, so feel free to check them out.
P.P.S. In case you are that lazy, I am running Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard
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Oct 26, 2013
I've installed 8.1 on a PC from the store and then one of my three internal drives, my data drive, would intermittently connect / disconnect. I was not able to find a solution so I recovered my Win 8.0 installation from a backup and now everything works well again. I'll try to reinstall Win 8.1 in a few weeks - suspect it's a bug that Microsoft will eventually squash. I also Installed 8.1 on two laptops from the store with no problems - however they do not have additional internal drives.
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Jun 12, 2014
i have just installed windows 8.1 64Bit on my pc which was originally running windows 7 64Bit I have 2 internal backup drives in addition to my normal boot drive Both these drives have data and worked perfect in Windows 7 but in Windows 8.1 only one shows up When i try to access the one I can see it says drive not accessible Access denied It also shows used space and free space as zero bytes When i know it is at least half full.
Its a 2 terabyte drive same as i the one i cannot see at all I have uninstalled both drives reinstalled them updated every driver possible I have windows 8.1 on a slide in drive as windows 7 When i slide Windows 7 back into the same machine both drives show up no problem.
Its an ASUS M4A785TD-V EVO Motherboard I am begining to wonder would a Bios update if there still is one available
As this motherboard is getting on a bit now.
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Feb 16, 2013
I recently just upgraded to windows 8 and notice that my media card reader is not working. My usb works fine but when I try putting in my memory card on the slot, nothing happens. Is there a program I have to download or a driver??
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Apr 18, 2013
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
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Nov 19, 2013
I don't know why but my external hard drive isn't showing up when connected.. Windows makes the connection noise when I plug it in but it don't show up in disk management, device manager or anywhere else... If I plug it into a regular usb port it works fine... And its a usb 3.0 capable drive it worked before....?" I tried the new hardware wizard in device manager and didn't see anything... drivers all look fine....
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Jun 23, 2014
I have problem that just crept up, my rear usb ports are malfunctioning. when I plug my mouse in the light underneath it comes on, but the mouse is not operational. The keyboards numlock light doesn't even go on.
My front ports are working now, but this is greatly inconveniencing me because, my scanner, printer, and headphones were plugged into there and now I have access to neither.
This started as soon as I plugged my phone into the front usb port as I have done over a thousand times with multiple phones even of dubious origin with no such a result.
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Nov 6, 2013
I have two programs on my hard drive. They both require access to a COM port. When I attempt to access either one it works fine, but I need to have both of them running at the same time---thus I need an additional COM port. When I setup either program, the available port appears (COM 3). It does not allow the entry of any other port or call up an additional one---with all the COM's available, it would seem reasonable to be able to use more than one port at the time! I am using a Dell Pentium Laptop (1545) with Windows 8.1 PRO. The computer has 3G of memory.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Feb 8, 2014
I have question: Could I use my external hard drive (removed from it's casing obviously) and replace my internal hard drive with it?
Here's more context: I recently bought a Kingston V300 120GB SSD to replace my old HDD in my laptop and give it a boost. Performance is noticeably faster (the fresh install of Win 8.1 might have worked too) but the 120GB are filling up quite fast however.
As I was running my defrag program to check if any external drives needed defragging I was surprised to see that my 1TB USB 3.0 Toshiba Stor.E Basics showed up as an SSD along with my Kingston (and thus no need to defrag ). So I asked myself, could I use that drive as my internal drive instead of the Kingston?
My questions are:
- Will it work?
- If yes, does it need to be configured in any way first?
- Would there be compatibility issues? My laptop is SATA 2 and I guess the drive in the Toshiba would be SATA 3.
- Would read/write speeds maybe be too slow to run the computer properly?
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Feb 7, 2014
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I cannot replicate the issue in Win 7.
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Jun 8, 2014
I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.
However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.
Everything is up to date and was installed correctly. Having a couple of forums and speaking to Asus, I think it's a power issue. I arranged an RMA but the problem persists with the new motherboard.
Mouse - Microsoft Wireless Mouse 4000
Keyboard - Logitich K400R
Wifi - Edimax EW-7811UN
OS - Windows 8.1
Case - Bitfenix Prodigy-M
PSU - Corsair CX500
Mobo - Asus H81M-Plus
CPU - Intel Core i5-4440 3.10GHz
RAM - Corsair Vengeance 8GB (2x4) DDR3 1600
HDD - Seagate Barracuda 1TB
GPU - MSI R6850
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Sep 15, 2014
I have Silicon Power Blaze B20 flash drive, which is not recognized by my desktop PC's both USB 3.0 ports. The flash drive's light blinks when pugged in, but no reaction from PC's side. I have tried to plug cord between flash drive and PC, but no change. It does recognize the device when plugged in any other USB 2.0 port. And the device is being recognized by other computer's both USB 2.0 and USB 3.0 ports, so I assume it is PC's fault, but what it is. My PC's USB 3.0 ports do recognize any other USB 3.0 devices - my external HDD, other USB 3.0 devices but this drive.
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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May 31, 2014
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
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