Hardware Drivers :: USB Ports Doesn't Work Properly?
Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Sep 8, 2012
I really like Windows 8, but I have a problem with the app that controls messages. It's linked with Facebook, so whenever one of my friends is messaging me, I'm can answer from the app. Pretty smart, I think.
However, I have a problem. I have to friends with same name and last name.
My problem:
Friend number 1 is chatting with me.
Friend number 2's profile picture appear in the app.
Sometime friend number 2 recieves the message I'm sending to friend number 1.
Another problem is that the app doesn't seem to figure out if I already read the message on Facebook.
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Feb 23, 2014
Trying to connect an Android tablet and this error and troubleshooting suggestions are being displayed by Devices and Printers: "Google Nexus ADB Interface can't work properly with USB 3.0"
"If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem."
I've tried 4 cables (not that it proves anything) They are all USB 2.0 to micro USB. I know where the USB 2 ports are on my m/b and I've tried all 4 (there is no USB hub involved). The m/b is an Asus Z87-Pro and all the latest patches have been applied.
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Nov 8, 2013
ive been having this for ages on my windows 8 acer laptop, randomly my keyboard doesnt work anymore (happend 5months ago) ive been using desktop keyboard since
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Oct 31, 2013
I am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".
Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists.
Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.
Finally, if for some reason I can't fix this issue, any way to at least just DELETE the "Eject" from the context menu?
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Oct 3, 2013
I've done a fresh install of 8.1 RT and all appears to be well except if I shut down.
If I select restart it restarts fine.
However if I select Shutdown, I get the woindows shreen telling me it's shutting down, then the monitor goes blank, but the PC is going indefinitely (I've given it 15 mins)
If I press the reset button on the PC case it reboots into windows without any "windows didn't shut down" type messages during bootup.
However if I check the event log, it does say
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 3 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2013-10-03T13:23:29.444131300Z EventRecordID 3351 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer George - Security [ UserID] S-1-5-18
- EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress 6 PowerButtonTimestamp 0 BootAppStatus 3221225595
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Feb 11, 2013
My Windows 8 doesn't start up properly. I get a black screen when i start the os and i can only move the cursor. I've upgraded all the drivers and the bios. If i turn fast start up off everything works just fine. I wouldn't like to turn off the fast start up forever.
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Feb 19, 2014
When I turned on computer it showed a message that system did not turn on properly. It gave me choices what to do:
-refresh PC
-reset PC
-advanced options
I've chosen system recovery in advanced options. Everything would be fine, if it would keep same settings before the problem occurred. I spent a lot of time getting settings right. And that would be okay, if it happened once. But it happened second time in period of two weeks. I don't want that error happens again.
My computer specifications:
-OS Windows 8.1 (64-bit)
-NVIDIA GeForce GTX 650
-Intel Core i5-4570 3.2GHz
-120 GB SSD disc and 931 GB HDD.
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Oct 3, 2012
I have this little problem and I'm not 100% sure that it is windows 8 related but honestly I think it is..
I'm running windows 8 RTM 64bit and it seems that I can't get java work properly with firefox or chrome.. With IE it works perfectly. We are talking about java 7 update 7 and yes it is 32bit java, not 64bit. With every page where java is needed it says 'Install java' etc.
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Jul 12, 2014
my USB 3.0 ports are not working with my USB 3.0 ext-HDD. It's an ADATA Nobility NH13 I don't have any other USB 3.0 equipment to test, but the ext-HDD works perfectly on my laptop and on my TV as well, so it's definitely not the HDDs fault.
When I plug in USB 2 devices, they work perfectly and at maximum speeds. Even the HDD does work when connected with a USB 2.0 cable instead of it's own 3.0 cable.
This behaviour is present on front as well as the rear ports.
In the Device Manager there IS a USB3.0 driver:
Intel(r) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Universal Serial Bus controllers
Generic USB xHCI Host Controller
PCI but 0, device 20, function 0
This device is working properly
Hardware IDs:
PCIVEN_8086&DEV_8C31&SUBSYS_50071458&REV_04
PCIVEN_8086&DEV_8C31&SUBSYS_50071458
PCIVEN_8086&DEV_8C31&CC_0C0330
PCIVEN_8086&DEV_8C31&CC_0C03
P.S. The specs are all up to date, so feel free to check them out.
P.P.S. In case you are that lazy, I am running Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard
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Apr 18, 2013
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
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Nov 19, 2013
I don't know why but my external hard drive isn't showing up when connected.. Windows makes the connection noise when I plug it in but it don't show up in disk management, device manager or anywhere else... If I plug it into a regular usb port it works fine... And its a usb 3.0 capable drive it worked before....?" I tried the new hardware wizard in device manager and didn't see anything... drivers all look fine....
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Jun 23, 2014
I have problem that just crept up, my rear usb ports are malfunctioning. when I plug my mouse in the light underneath it comes on, but the mouse is not operational. The keyboards numlock light doesn't even go on.
My front ports are working now, but this is greatly inconveniencing me because, my scanner, printer, and headphones were plugged into there and now I have access to neither.
This started as soon as I plugged my phone into the front usb port as I have done over a thousand times with multiple phones even of dubious origin with no such a result.
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Nov 6, 2013
I have two programs on my hard drive. They both require access to a COM port. When I attempt to access either one it works fine, but I need to have both of them running at the same time---thus I need an additional COM port. When I setup either program, the available port appears (COM 3). It does not allow the entry of any other port or call up an additional one---with all the COM's available, it would seem reasonable to be able to use more than one port at the time! I am using a Dell Pentium Laptop (1545) with Windows 8.1 PRO. The computer has 3G of memory.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Feb 7, 2014
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I cannot replicate the issue in Win 7.
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Jun 8, 2014
I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.
However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.
Everything is up to date and was installed correctly. Having a couple of forums and speaking to Asus, I think it's a power issue. I arranged an RMA but the problem persists with the new motherboard.
Mouse - Microsoft Wireless Mouse 4000
Keyboard - Logitich K400R
Wifi - Edimax EW-7811UN
OS - Windows 8.1
Case - Bitfenix Prodigy-M
PSU - Corsair CX500
Mobo - Asus H81M-Plus
CPU - Intel Core i5-4440 3.10GHz
RAM - Corsair Vengeance 8GB (2x4) DDR3 1600
HDD - Seagate Barracuda 1TB
GPU - MSI R6850
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Sep 15, 2014
I have Silicon Power Blaze B20 flash drive, which is not recognized by my desktop PC's both USB 3.0 ports. The flash drive's light blinks when pugged in, but no reaction from PC's side. I have tried to plug cord between flash drive and PC, but no change. It does recognize the device when plugged in any other USB 2.0 port. And the device is being recognized by other computer's both USB 2.0 and USB 3.0 ports, so I assume it is PC's fault, but what it is. My PC's USB 3.0 ports do recognize any other USB 3.0 devices - my external HDD, other USB 3.0 devices but this drive.
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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May 31, 2014
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
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Jan 24, 2014
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
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Jul 9, 2014
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR3 ram
4)Windows 8.1 Pro x64
5)Razer DeathAdder 2013 mouse
6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Feb 18, 2014
Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken.
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Sep 16, 2013
My search feature isn't working. This is the main search that should start with you typing while the metro screen is up. Some time ago it just disappeared. I've tried a couple of things to get it to work, but I can't.
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Jan 23, 2013
Ive got a bit of annoying problem with one of my Windows 8 computers. For some reason when I right click in the bottom left corner the administration tools don't appear like they do on other computers. Oddly though they do work fine on the same computer using another user account.
I use a roaming profile and I've tried deleting it and allowing it to be reloaded but that hasn't worked.
Edit: just want to add that the administration tools menu works fine on all other windows 8 computers using the same roaming profile.
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Nov 6, 2013
I am using a Wacom Cintiq Companion and just upgraded to Windows 8.1. After the upgrade my right-click stopped working and when I try to right-click it freezes my left click so I have to restart.
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