Hardware Drivers :: Laptop Keyboard Doesn't Work After Upgrade To Windows 8
Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Nov 8, 2013
ive been having this for ages on my windows 8 acer laptop, randomly my keyboard doesnt work anymore (happend 5months ago) ive been using desktop keyboard since
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May 7, 2014
Hp G60-228CA Notebook laptop
Originally came with windows vista 32-bit, so recently I upgraded to windows 8.1 32 bit after about a month the track pad and keyboard BOTH came un-responsive, and in the device manager, it's coming up with a "COPROCESSOR" error.
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Apr 16, 2014
I just installed a fresh copy of windows 8.1 on my Asus N53S laptop that comes stock with Windows 7 and now my keyboard shortcuts for volume do not work. Above the F1-F4 keys i have three buttons to mute, increase and decrease the volume which do not work. The keyboard shortcut's for muting, decreasing and increasing volume do not work either (Fn+F10-F12) but the shortcut for decreasing brightness and turning the screen off works (Fn+F5-F7) If there is any way to get this working again.
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Oct 30, 2013
I have Windows 8.1 Pro and a Logitech K800 Keyboard (wireless/illuminated) and I'm continuing to be frustrated by the fact that the Mute button does not work. Oddly enough, I had the same problem with a previous Windows 8.0 Pro install -- it went away when I upgraded to Windows 8.1. But the problem started again shortly afterward (maybe a week or two). I have the latest drivers and apps installed from Logitech.
After a reboot, the first time I hit the Mute key momentarily mutes the sound but then the sound returns (maybe after 1 second). After that, hitting the Mute key has no effect at all.
I have searched Google for a solution but nothing matches my problem. Oddly there are reports of all volume-related keys not working, but the Volume up and Volume down keys still work for me.
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Nov 17, 2013
When Windows 8.1 was released, I upgraded my current Windows 8 installation. Overall, it has been a great experience. However, I've run into a couple of strange problems that I have never had before.
The first problem is, whenever I boot into Windows 8.1, my USB devices don't work right away (keyboard and wireless mouse). It doesn't matter if I restart my computer or have just turned it on. In order to get the keyboard to respond, I have to unplug and plug back in the cord. It's very annoying to have to do this every time I boot Windows.
The second problem is, while Windows is logging in, I get a UAC prompt. The UAC prompt says "Service Control Manager Configuration Tool". This prompt also happens every single time I log on, which is also very annoying.
I have checked my startup programs and have found nothing obvious that could solve these problems, but maybe I'm missing something.
Have these problems happened before? I really would prefer not to do a clean install since everything else is working perfectly and it's not slow at all.
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Dec 31, 2012
I am live on my Windows 8 lappy having connected to this machine using RDC on my Win7 Boot Camp installation. I ended up on the Windows 8 Desktop since the Windows 8 machine was on the Desktop when I connected via RDC. The charm bar doesn't work (or at least I can't get it to work)--which probably doesn't come as a big surprise. I am trying to figure out how to navigate between the Windows 8 Desktop and Metro, including the charms. How to get this basic task done? The main problem is that I have not yet figured out key combinations that will do the job.
By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.
PS I am not interested in running Windows 8 virtually on either MBP installation.
PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.
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Jul 12, 2014
1. Keys do not work in Any of the Internet Browsers. Even the on-screen keyboard does not work.
2. Every time I double click a file, A pop-up "Do you want xyz to make changes to the computer ?" is welcoming me!
3, I click on any of the icons in the task-bar and a new window is opening. For example, If I click on the firefox icon pinned at the bottom, Every instance I click it, a new window is opening
4. I am not able to open a folder by double click. I can only open it by right click and then Open
5. None of the keys and keyboard shorcuts seem to work. But that is not the problem with keyboard because, I am able to type words in Wordpad and Notepad
I formatted my Windows 8 twice and still these problems are there. Even if I restart it, things work fine for 5 min and then the problem would be back.
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Nov 22, 2013
Windows 8 has suddenly stopped to recognise my friends keyboard. Mashing Shift-F8 seems to let the keyboard work (for several minutes). All drivers are up to date, works perfectly in Safemode and BIOS. I have reinstalled windows 8 (its only used for web browsing) and nothing has worked. It is a Toshiba Satellite.
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Oct 31, 2013
I am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".
Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists.
Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.
Finally, if for some reason I can't fix this issue, any way to at least just DELETE the "Eject" from the context menu?
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Dec 5, 2013
My laptop is a Samsung, about 9 months old and has a pretty good spec. Suddenly, over the past few days, I've noticed that the keyboard in lagging whenever I'm logged on. It's fine at the login screen but, once I've logged on the problem occurs - and it happens on all programs. I know that this is specifically an issue with Windows 8, as I have a virtual Ubuntu machine on here that is working fine.
None of the keyboard settings have been altered and no new applications have been installed or upgraded recently.
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Apr 17, 2014
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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May 1, 2014
I am trying to load Lexmark 5470 printer and get "enable bidirectional communication" error message. I am trying to load it on a brand new Toshiba laptop running 8.1 Suggested fix is to go to "ports" tab in the printer dialog box and enable it. I can't find the enable box to click. Any thoughts on resolving this issue. Both Lexmark and Microsoft won't talk to me w/o a credit card. The ptr is 5 years old and is not worthy of any significant investment, although it did work well.
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Jan 9, 2013
I have the Windows 8 upgrade (previous OS was win7 ultimate). The OS goes very well, so far, just a minor problem...
From time to time I noticed there is installed a US keyboard, I am UK based and any setup keyboard/date etc are in UK format. Also when I installed the windows I selected (autodetected) the UK settings.
Also, I noticed that the US keyboard does not exist on the layouts (I am using Greek and UK), so in order to get rid of this, I have to add and the remove the US keyboard, but after a while re-appears!
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Jul 6, 2014
Turned computer on HP 2000 running windows 8. Stuck at first screen where you enter password. Tried reboot
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Jul 29, 2014
i have a Macally aluminium computer keyboard connected to my Pc. running Windows 8.1 64bit. In control panel, i have my keyboard setup as being US Internatonal (which my keyboard is). Language is setup as Dutch.
Now, whenever i start my PC, they keyboard is always set to Dutch, not US international.
But then my keyboard doesn't work ok, it must be on US International. i constantly have to set the keyboard setting back to US International in the taskbar.
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Oct 19, 2013
I was hoping the update from 8 to 8.1 would fix it but no luck.In a nutshell: Windows search for Files stopped working out of nowhere, searching for Apps/Settings works fine, but searching for Files yield no results, not only that, when I enter a file to search for it just sits there without any info on whether it is searching or not (Just says "Files" and nothing more where it usually would also say "Searching...").
I've been troubleshooting this but no one has had this exact problem, here are the solutions I've tried:
- Going to Indexing Options and manually adding the drives I wish to index to "Index these locations" and allowing for a full index. No results, no "Searching" phrase comes up either.
- Using Microsofts Windows Search Troubleshooter which essentially is supposed to fix problems like database corruption and crashes. Part of the fix is it resets the index (so my drives I added aren't in the list anymore), and it says it has Fixed the issues, but upon trying search: I do get the "searching" phrase, but I get very slow (about 25 seconds) and half-assed results (and only when I hit enter or click the magnifying glass icon), it's no longer a list of files in the search pane that starts to list file suggestions in the search pane. It also doesn't find folders.
Finally what I discovered today was in the Windows Features dialog box there is no Windows Search option (which I know should be there, it's on my laptop running Windows 8). I think this may be the key to all of this.
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Mar 23, 2013
I've had windows 8 . The most serious issue is my pop email. I had a Comcast email forever. It's attached to all my accounts - medical, business etc etc. Windows 8 doesn't work with pop emails so I bought and installed office 10 to use Microsoft outlook. I am missing at a least of half my emails. Important emails. I have spent countless hours troubleshooting with Dell, Microsoft.
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Sep 8, 2012
I really like Windows 8, but I have a problem with the app that controls messages. It's linked with Facebook, so whenever one of my friends is messaging me, I'm can answer from the app. Pretty smart, I think.
However, I have a problem. I have to friends with same name and last name.
My problem:
Friend number 1 is chatting with me.
Friend number 2's profile picture appear in the app.
Sometime friend number 2 recieves the message I'm sending to friend number 1.
Another problem is that the app doesn't seem to figure out if I already read the message on Facebook.
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Nov 28, 2012
Just updated from windows 7 to 8, on a Mac using bootcamp. Now my logitech wireless keyboard won't work - windows seems to recognize it but I can't type anything. My wireless mouse is being recognized and works fine. Can't find any updates or fixes on any site, including logitech.
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Aug 9, 2014
I just purchased a thinkpad tablet 8 thinking it would be light years ahead of my 3 year old android tablet. man, am I disappointed.
The onscreen keyboard just sucks compared to my galaxy tab 7.7. not only do I have to press the little icon on the bottom of the screen to pop it up manually, there is zero feedback. no haptic feedback, can barely hear any sound, the number row is in a different page, and it doesn't auto fill any forms with previously typed info, such as email, names, etc.
And the android widgets is better than the Windows 8 tiles. The stock tiles for example, instead of showing my watched stocks, it cycles through a slideshow of useless info and would take forever to cycle through the stats I want.
On android, the keyboard would appear and disappear automatically depending on where u click on the browser. on windows u have to do it automatically. I'm using the stock ie browser.
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May 7, 2013
I have an old Toshiba notebook here, that has always had WinXP Pro installed.
Lately, I have installed Windows 8 Enterprise on it, but now the sound doesn't work anymore. I have tried downloading the official drivers from the Toshiba support site, but they don't work.
Specs:
Toshiba Satellite Pro A120
Model number: PSAC1E-04X01GDU
Windows 8 Enterprise 32-bit
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May 1, 2014
Access to a mediatek/ralink bluetooth driver for the HP envy H8-1520t desktop. When I attempted to "upgrade" this Windows 8.0 machine to 8.1, it completely trashed the computer. Second attempt, Win 8.1 installs, but bluetooth no longer works.
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Aug 19, 2013
I have a HP Pavilion dv6t-3000 CTO Entertainment Notebook PC.
I upgraded from windows 7 to windows 8 64 bit. I have an ATI mobility radeon HD 5000 series (Microsoft Corporation - WDDM v1.20) and an intel(R) HD graphics card.
Next to the ATI mobility in device managers, there is an exclamation point in a yellow triangle. when i open it up, it says
This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful.
I have tried updating it but it says it is up to date. i have tried going to the HP support page but it only gives me options for a windows 7 computer and says there is nothing for my computer for windows 8.
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Mar 10, 2013
So I've tried to shutdown my PC 2 days ago with the shutdown key in the settings menu (or windows menu because I'm using Start8) and it doesn't work, same for restart, sleep and all that option, so what to do?
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Sep 9, 2013
I upgraded my current installation of windows 8 Pro to Pro 8.1 RTM. Whenever i open my store , it keep on loading with the circle and does't go past.
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Mar 26, 2013
My brother lost his keyboard USB connector (it's wireless). If I were to go out and buy another one USB connector for the exact same keyboard, would it work?
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Apr 7, 2014
I'm running Windows 8.1, and never had problems with my wireless mouse ad keyboard. But my keyboard has a real problem, and I tried with a normal PS2 keyoard. But it wasn't recognized. I read, that when we use a USB mouse or keyboard, the PS2 is disabled. I tried the following:
HKEY_LOCAL_MACHIE/CurrentControlSet/i8042prt and edited the value of "START" from 3 to 1.
But it didn't work. Is there another way to enable PS2 keyboards again?
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