Hardware Drivers :: 8.1 Pro Laptop Keyboard And Touchpad Doesn't Work?
Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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May 7, 2014
Hp G60-228CA Notebook laptop
Originally came with windows vista 32-bit, so recently I upgraded to windows 8.1 32 bit after about a month the track pad and keyboard BOTH came un-responsive, and in the device manager, it's coming up with a "COPROCESSOR" error.
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Nov 8, 2013
ive been having this for ages on my windows 8 acer laptop, randomly my keyboard doesnt work anymore (happend 5months ago) ive been using desktop keyboard since
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Apr 16, 2014
I just installed a fresh copy of windows 8.1 on my Asus N53S laptop that comes stock with Windows 7 and now my keyboard shortcuts for volume do not work. Above the F1-F4 keys i have three buttons to mute, increase and decrease the volume which do not work. The keyboard shortcut's for muting, decreasing and increasing volume do not work either (Fn+F10-F12) but the shortcut for decreasing brightness and turning the screen off works (Fn+F5-F7) If there is any way to get this working again.
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Oct 30, 2013
I have Windows 8.1 Pro and a Logitech K800 Keyboard (wireless/illuminated) and I'm continuing to be frustrated by the fact that the Mute button does not work. Oddly enough, I had the same problem with a previous Windows 8.0 Pro install -- it went away when I upgraded to Windows 8.1. But the problem started again shortly afterward (maybe a week or two). I have the latest drivers and apps installed from Logitech.
After a reboot, the first time I hit the Mute key momentarily mutes the sound but then the sound returns (maybe after 1 second). After that, hitting the Mute key has no effect at all.
I have searched Google for a solution but nothing matches my problem. Oddly there are reports of all volume-related keys not working, but the Volume up and Volume down keys still work for me.
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Nov 17, 2013
When Windows 8.1 was released, I upgraded my current Windows 8 installation. Overall, it has been a great experience. However, I've run into a couple of strange problems that I have never had before.
The first problem is, whenever I boot into Windows 8.1, my USB devices don't work right away (keyboard and wireless mouse). It doesn't matter if I restart my computer or have just turned it on. In order to get the keyboard to respond, I have to unplug and plug back in the cord. It's very annoying to have to do this every time I boot Windows.
The second problem is, while Windows is logging in, I get a UAC prompt. The UAC prompt says "Service Control Manager Configuration Tool". This prompt also happens every single time I log on, which is also very annoying.
I have checked my startup programs and have found nothing obvious that could solve these problems, but maybe I'm missing something.
Have these problems happened before? I really would prefer not to do a clean install since everything else is working perfectly and it's not slow at all.
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Dec 31, 2012
I am live on my Windows 8 lappy having connected to this machine using RDC on my Win7 Boot Camp installation. I ended up on the Windows 8 Desktop since the Windows 8 machine was on the Desktop when I connected via RDC. The charm bar doesn't work (or at least I can't get it to work)--which probably doesn't come as a big surprise. I am trying to figure out how to navigate between the Windows 8 Desktop and Metro, including the charms. How to get this basic task done? The main problem is that I have not yet figured out key combinations that will do the job.
By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.
PS I am not interested in running Windows 8 virtually on either MBP installation.
PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.
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Jul 12, 2014
1. Keys do not work in Any of the Internet Browsers. Even the on-screen keyboard does not work.
2. Every time I double click a file, A pop-up "Do you want xyz to make changes to the computer ?" is welcoming me!
3, I click on any of the icons in the task-bar and a new window is opening. For example, If I click on the firefox icon pinned at the bottom, Every instance I click it, a new window is opening
4. I am not able to open a folder by double click. I can only open it by right click and then Open
5. None of the keys and keyboard shorcuts seem to work. But that is not the problem with keyboard because, I am able to type words in Wordpad and Notepad
I formatted my Windows 8 twice and still these problems are there. Even if I restart it, things work fine for 5 min and then the problem would be back.
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Nov 22, 2013
Windows 8 has suddenly stopped to recognise my friends keyboard. Mashing Shift-F8 seems to let the keyboard work (for several minutes). All drivers are up to date, works perfectly in Safemode and BIOS. I have reinstalled windows 8 (its only used for web browsing) and nothing has worked. It is a Toshiba Satellite.
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Oct 31, 2013
I am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".
Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists.
Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.
Finally, if for some reason I can't fix this issue, any way to at least just DELETE the "Eject" from the context menu?
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Apr 17, 2014
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
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Feb 28, 2013
Since my Update from Win 7 64bit to Win8 the touchpad didn´t work. Tested the alps and synaptics Driver. But both dind´t work. (Hardware ID is named as ACPIPNP0F134&1923AA7D&0)
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Dec 5, 2013
My laptop is a Samsung, about 9 months old and has a pretty good spec. Suddenly, over the past few days, I've noticed that the keyboard in lagging whenever I'm logged on. It's fine at the login screen but, once I've logged on the problem occurs - and it happens on all programs. I know that this is specifically an issue with Windows 8, as I have a virtual Ubuntu machine on here that is working fine.
None of the keyboard settings have been altered and no new applications have been installed or upgraded recently.
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Oct 25, 2012
My N5110 has Alps TouchPad, but latest drivers for Windows 8 but it seems that they don't include new features... Whats the point changing the version number of the driver and says its Windows 8 compatible?!
Why new gestures aren't included? When will they be included?
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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May 1, 2014
I am trying to load Lexmark 5470 printer and get "enable bidirectional communication" error message. I am trying to load it on a brand new Toshiba laptop running 8.1 Suggested fix is to go to "ports" tab in the printer dialog box and enable it. I can't find the enable box to click. Any thoughts on resolving this issue. Both Lexmark and Microsoft won't talk to me w/o a credit card. The ptr is 5 years old and is not worthy of any significant investment, although it did work well.
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Jan 10, 2013
Am using windows 8 pro with the synaptics drivers on my sony vaio, but they are taking ages to load in whenever I reboot/startup my laptop.
I was wandering if there are any tweaks I can do to make it load into my system tray quicker. I dont have many things loading at startup so I cant see what the problem is. I would like it to load in first rather than last.
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Oct 12, 2014
I updated on my Asus K750JN laptop the Nvidia and Intel drivers from the Asus site and following that my Touchpad looses its settings every time the laptop goes to sleep / logoff / or reboots.
Then I removed the Touchpad driver from the Device mgr and try to re install it but I get this message: "There is a problem with this window installer package. A program run as part of the setup did not finish as expected. Contact your support personnel"
I downloaded the Touchpad driver again from Asus but get the same message. How can I re install this driver?
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Aug 5, 2014
I currently own an ASUS laptop. I wanted to know if it's possible to disable the bottom portion of the touchpad (the click/right-click only). The touchpad is pretty hard to function at the moment.
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Jul 29, 2014
i have a Macally aluminium computer keyboard connected to my Pc. running Windows 8.1 64bit. In control panel, i have my keyboard setup as being US Internatonal (which my keyboard is). Language is setup as Dutch.
Now, whenever i start my PC, they keyboard is always set to Dutch, not US international.
But then my keyboard doesn't work ok, it must be on US International. i constantly have to set the keyboard setting back to US International in the taskbar.
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Aug 9, 2014
I just purchased a thinkpad tablet 8 thinking it would be light years ahead of my 3 year old android tablet. man, am I disappointed.
The onscreen keyboard just sucks compared to my galaxy tab 7.7. not only do I have to press the little icon on the bottom of the screen to pop it up manually, there is zero feedback. no haptic feedback, can barely hear any sound, the number row is in a different page, and it doesn't auto fill any forms with previously typed info, such as email, names, etc.
And the android widgets is better than the Windows 8 tiles. The stock tiles for example, instead of showing my watched stocks, it cycles through a slideshow of useless info and would take forever to cycle through the stats I want.
On android, the keyboard would appear and disappear automatically depending on where u click on the browser. on windows u have to do it automatically. I'm using the stock ie browser.
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Mar 26, 2013
My brother lost his keyboard USB connector (it's wireless). If I were to go out and buy another one USB connector for the exact same keyboard, would it work?
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Apr 7, 2014
I'm running Windows 8.1, and never had problems with my wireless mouse ad keyboard. But my keyboard has a real problem, and I tried with a normal PS2 keyoard. But it wasn't recognized. I read, that when we use a USB mouse or keyboard, the PS2 is disabled. I tried the following:
HKEY_LOCAL_MACHIE/CurrentControlSet/i8042prt and edited the value of "START" from 3 to 1.
But it didn't work. Is there another way to enable PS2 keyboards again?
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Dec 21, 2013
Recently I've upgraded my toshiba laptop with w7 to Windows 8.1 (without keeping any settings), but I cant get my synaptics touchpad to work.
Windows automatically installed some drivers for the touchpad but it didnt work. Then I downloaded newest generic drivers from synaptics website but they wouldnt install - I get an "installation failed" error without any elaboration.
So I've installed synaptics driver that was provided for my laptop for win 7. It installed nicely, but the touchpad still doesnt work - disabling/enabling it in synaptics tab in mouse settings doesnt change anything.
I thought that maybe now the generic driver will install that I have an older synaptics version installed and not some random windows driver, but no, the installation still fails.
The story unfolds :P Next I downloaded toshiba synaprics driver for win 8.1 that was developed for some newer laptop model as mine is no longer supported. The installation went smoothly but the touchpad still doesnt work.....
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Aug 13, 2014
I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.
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Mar 29, 2014
Installed 32-bit Win 8.1 onto a Dell D610 (Pentium M 1.86GHz 2GB RAM) and it really works very well. Except for one nagging problem - the 4 left/right click buttons do not work! I have tried several drivers and all give full touch pad functionality (scroll and tap/click) and the keyboard stick works - but both sets of left and right buttons refuse to do anything. All worked with Win 7, so I assume it is a driver problem. I currently have a Logitech USB wireless mouse attached which works fine, but I would like to get the buttons on the laptop functioning.
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Jul 2, 2013
I fail to understand why on a laptop (which has no touchscreen) why you would want to have the swipe gestures?
Surely most folks don't look at the touchpad in use, so it is often that one starts off to the right (especially when the pad is off centre), and it is natural to move to the left to find where one wants to start - hey presto the charms bar opens, and if you're not carefull all sorts of events occur which you really don't want.
Any way on my Lenovo Z580 with synaptics 8.1 we have the worst of both worlds - there is no easy option in the Synaptics settings to turn off the gestures, so the option is to do registry editing to the key TouchPadPS2_3 - I have amended the Active Type dwords from 2 to 0. However there is a side effect of this.
When booting, there is now a delay till the process finishes - we now get blue circular processes next to the pointer for approx 40 seconds.
What other edits we need to make to remove this delay?
Here is the registry for the right edgepull:
[HKEY_CURRENT_USERSoftwareSynapticsSynTPEnhoneConfigTouchPadPS2_3Right Edge Pull]
"ConfigFlags"=dword:000e0141
"PalmCheckFlags"=dword:00000000
"ConfigFlagsEx"=dword:00040640
"LoXRel"=dword:ffffc568
"HiXRel"=dword:00000000
"LoYRel"=dword:00001388
"HiYRel"=dword:ffffec78
[Code]...
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Aug 6, 2014
Any way to auto disable the touch pad when an usb mouse connected to the machine? and auto enable it again once the usb mouse is unplugged?
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Oct 1, 2013
I'm always using a mouse... so I keep my touchpad disabled with the hotkeys so I can type and work without the risk of pressing touchpad.
But each time I logon, or bring my pc back from sleep, windows turns my touchpad back on... this is really frustrating.
Is there a way to prevent windows 8 to turn my touchpad on each time I login? My notebook is a lenovo b590.
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