Hardware Drivers :: HP G60-228CA / After 8.1 Upgrade Touchpad / Keyboard No Longer Work
May 7, 2014
Hp G60-228CA Notebook laptop
Originally came with windows vista 32-bit, so recently I upgraded to windows 8.1 32 bit after about a month the track pad and keyboard BOTH came un-responsive, and in the device manager, it's coming up with a "COPROCESSOR" error.
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Sep 15, 2014
I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager
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Aug 23, 2013
I'm using windows 8 pro which I upgraded from windows 7 home premium in january. After the upgrade, my e key stopped working. After another few months, more keys stopped working and now, no keys are working. What do I do?
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Jan 19, 2014
My problem is ever since I installed windows 8.1 upgrade my desktop short cuts no longer work. Not even the ones under the new start button. I have to manually go into the programs folder, find the program I want to use and launch it from there. Every time I attempt to launch it through the start button or the desk top my win zip program pops up like it wants to unzip it. It never did this until I I upgraded to 8.1 I wished now I would of made a restore point before upgrading so I could get rid of this god awful 8.1. It has my PC totally messed up in trying to launch programs now.
Also, I suspect the new skydrive has something to do with it since the skydrive folder opens after the win zip program pop's up. I never used skydrive before and to be honest I really don't like it nor do I want it. I feel like it got shoved onto me.
The images shows what happens when I try to access something from the new start button, but I get the same problem if I have a desk top short cut. Surprizingly the control pannel and windows defender still works on the desk top, it's the only thing that does.
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Apr 25, 2014
I have to work across three PCs, for which I use a KVM switch. But while I'm on PC 2 or 3 I like to make notes on PC 1, so I use a Bluetooth keyboard and a second monitor which is always on PC1. This has been working fine for weeks.
PC1 is Windows 8.1. Every few days I've had to reconnect the keyboard by going to Bluetooth, detecting it and pairing it again. Windows gave me a code to type into the keyboard and I was away, no problem.
Since Wednesday (23rd) I've been unable to do this. The PC detects the keyboard after a longer search than before. It pairs with the keyboard and says it's connected but the keyboard doesn't work. When I return to the Bluetooth screen, it's gone from the list of devices. I've replaced the keyboard batteries and tested it with my iPad, where it works perfectly well. So my sequence is:
type Bluetooth at Windows home pagesearch for devicesthe keyboard is foundclick Pairwait ...'Enter the passcode for your keyboard; you might need to enter the same passcode into the keyboard'ClickTtry entering a passcode on itcode comes upput it in. 'connecting' then 'Bluetooth 3.0 keyboard connected'; graphic shows still searching for devicesafter close Bluetooth Devices window, keyboard doesn't workReturn to Bluetooth screswitch keyboard off and on, it disappears from devices list
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Oct 26, 2013
Since I have upgraded to 8.1 my remote control no longer works it is detected in device manager and driver is installed but when I click skip,play, stop etc nothing happens. I use it mainly for my music.
Is there a way to get it working again. I use the default music app to play music which I preferred the old version to be honest.
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Nov 8, 2013
ive been having this for ages on my windows 8 acer laptop, randomly my keyboard doesnt work anymore (happend 5months ago) ive been using desktop keyboard since
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Jul 12, 2014
1. Keys do not work in Any of the Internet Browsers. Even the on-screen keyboard does not work.
2. Every time I double click a file, A pop-up "Do you want xyz to make changes to the computer ?" is welcoming me!
3, I click on any of the icons in the task-bar and a new window is opening. For example, If I click on the firefox icon pinned at the bottom, Every instance I click it, a new window is opening
4. I am not able to open a folder by double click. I can only open it by right click and then Open
5. None of the keys and keyboard shorcuts seem to work. But that is not the problem with keyboard because, I am able to type words in Wordpad and Notepad
I formatted my Windows 8 twice and still these problems are there. Even if I restart it, things work fine for 5 min and then the problem would be back.
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Nov 22, 2013
Windows 8 has suddenly stopped to recognise my friends keyboard. Mashing Shift-F8 seems to let the keyboard work (for several minutes). All drivers are up to date, works perfectly in Safemode and BIOS. I have reinstalled windows 8 (its only used for web browsing) and nothing has worked. It is a Toshiba Satellite.
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Apr 16, 2014
I just installed a fresh copy of windows 8.1 on my Asus N53S laptop that comes stock with Windows 7 and now my keyboard shortcuts for volume do not work. Above the F1-F4 keys i have three buttons to mute, increase and decrease the volume which do not work. The keyboard shortcut's for muting, decreasing and increasing volume do not work either (Fn+F10-F12) but the shortcut for decreasing brightness and turning the screen off works (Fn+F5-F7) If there is any way to get this working again.
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Feb 28, 2013
Since my Update from Win 7 64bit to Win8 the touchpad didn´t work. Tested the alps and synaptics Driver. But both dind´t work. (Hardware ID is named as ACPIPNP0F134&1923AA7D&0)
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Jan 8, 2014
My BT keyboard is no longer discoverable by my ASUS Vivotab ME 400C.
Seemed to suddenly stop working after a couple of incidents where a letter would be repeated 1 hundred times. (i.e. "eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee" for "e")
The keyboard was recognized by my Blackberry and is working.
I went to Windows Support section and it said to go to PC Settings/Devices/Bluetooth and turn Bluetooth on, but I was unable to locate a place to turn Bluetooth off or on.
I went into Device ManagerBluetoothBluetooth Radio and found status "Windows has stopped this device because it has reported problems (Code 43)."
This may have occurred quite shortly after I installed an ASUS BIOS update, but I think it was a couple of days at least. I installed Windows 8.1 when it was initially released and had problems with SDBUS shutting down the tablet. The BIOS update fixed that.
I checked the Driver on the Bluetooth radio and it says it's the best one for the device.
I thought maybe I should uninstall/re-install the driver but I've never done this. That is I don't know if the Bluetooth icon will disappear altogether or something wierd.
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Jan 10, 2013
Am using windows 8 pro with the synaptics drivers on my sony vaio, but they are taking ages to load in whenever I reboot/startup my laptop.
I was wandering if there are any tweaks I can do to make it load into my system tray quicker. I dont have many things loading at startup so I cant see what the problem is. I would like it to load in first rather than last.
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Feb 7, 2014
I need to go into Program Files(x86)>Mozilla Firefox and click on the firefox logo in that folder for the Firefox page to appear.
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Mar 26, 2013
My brother lost his keyboard USB connector (it's wireless). If I were to go out and buy another one USB connector for the exact same keyboard, would it work?
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Apr 7, 2014
I'm running Windows 8.1, and never had problems with my wireless mouse ad keyboard. But my keyboard has a real problem, and I tried with a normal PS2 keyoard. But it wasn't recognized. I read, that when we use a USB mouse or keyboard, the PS2 is disabled. I tried the following:
HKEY_LOCAL_MACHIE/CurrentControlSet/i8042prt and edited the value of "START" from 3 to 1.
But it didn't work. Is there another way to enable PS2 keyboards again?
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Dec 21, 2013
Recently I've upgraded my toshiba laptop with w7 to Windows 8.1 (without keeping any settings), but I cant get my synaptics touchpad to work.
Windows automatically installed some drivers for the touchpad but it didnt work. Then I downloaded newest generic drivers from synaptics website but they wouldnt install - I get an "installation failed" error without any elaboration.
So I've installed synaptics driver that was provided for my laptop for win 7. It installed nicely, but the touchpad still doesnt work - disabling/enabling it in synaptics tab in mouse settings doesnt change anything.
I thought that maybe now the generic driver will install that I have an older synaptics version installed and not some random windows driver, but no, the installation still fails.
The story unfolds :P Next I downloaded toshiba synaprics driver for win 8.1 that was developed for some newer laptop model as mine is no longer supported. The installation went smoothly but the touchpad still doesnt work.....
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Aug 13, 2014
I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.
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Mar 29, 2014
Installed 32-bit Win 8.1 onto a Dell D610 (Pentium M 1.86GHz 2GB RAM) and it really works very well. Except for one nagging problem - the 4 left/right click buttons do not work! I have tried several drivers and all give full touch pad functionality (scroll and tap/click) and the keyboard stick works - but both sets of left and right buttons refuse to do anything. All worked with Win 7, so I assume it is a driver problem. I currently have a Logitech USB wireless mouse attached which works fine, but I would like to get the buttons on the laptop functioning.
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Jul 2, 2013
I fail to understand why on a laptop (which has no touchscreen) why you would want to have the swipe gestures?
Surely most folks don't look at the touchpad in use, so it is often that one starts off to the right (especially when the pad is off centre), and it is natural to move to the left to find where one wants to start - hey presto the charms bar opens, and if you're not carefull all sorts of events occur which you really don't want.
Any way on my Lenovo Z580 with synaptics 8.1 we have the worst of both worlds - there is no easy option in the Synaptics settings to turn off the gestures, so the option is to do registry editing to the key TouchPadPS2_3 - I have amended the Active Type dwords from 2 to 0. However there is a side effect of this.
When booting, there is now a delay till the process finishes - we now get blue circular processes next to the pointer for approx 40 seconds.
What other edits we need to make to remove this delay?
Here is the registry for the right edgepull:
[HKEY_CURRENT_USERSoftwareSynapticsSynTPEnhoneConfigTouchPadPS2_3Right Edge Pull]
"ConfigFlags"=dword:000e0141
"PalmCheckFlags"=dword:00000000
"ConfigFlagsEx"=dword:00040640
"LoXRel"=dword:ffffc568
"HiXRel"=dword:00000000
"LoYRel"=dword:00001388
"HiYRel"=dword:ffffec78
[Code]...
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Aug 6, 2014
Any way to auto disable the touch pad when an usb mouse connected to the machine? and auto enable it again once the usb mouse is unplugged?
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Oct 1, 2013
I'm always using a mouse... so I keep my touchpad disabled with the hotkeys so I can type and work without the risk of pressing touchpad.
But each time I logon, or bring my pc back from sleep, windows turns my touchpad back on... this is really frustrating.
Is there a way to prevent windows 8 to turn my touchpad on each time I login? My notebook is a lenovo b590.
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Jul 6, 2014
Turned computer on HP 2000 running windows 8. Stuck at first screen where you enter password. Tried reboot
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Jan 9, 2013
I have the Windows 8 upgrade (previous OS was win7 ultimate). The OS goes very well, so far, just a minor problem...
From time to time I noticed there is installed a US keyboard, I am UK based and any setup keyboard/date etc are in UK format. Also when I installed the windows I selected (autodetected) the UK settings.
Also, I noticed that the US keyboard does not exist on the layouts (I am using Greek and UK), so in order to get rid of this, I have to add and the remove the US keyboard, but after a while re-appears!
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Feb 17, 2014
I have upgraded to 8.1 from 8(OEM) through the Store, when I tried to install the ELAN driver for 8.1 from Acer, installer says the driver installed but in device manager it shows only "PS2 compatible driver", the old driver works but it doesn't include "ETDctrl.exe" in Startup, I have to manually start it by going to Control Panel, HW and Mouse. Is there anyway I could make ETDctrl.exe start when windows start?
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Feb 18, 2014
Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken.
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Apr 19, 2014
(Windows 8.1). I have seen a problem quite like this. IE is not my default browser. I uncovered this due to an application that is hard coded top open IE. When I open IE nothing happens. When I enter a url it just sits there like it is not connected to the Internet. No errors, nothing. When I click on the gear everything is grayed out except File, Safety and View compatibility settings. I cannot get into settings. My first thought was corrupted files. I ran SFC /scannow and no errors are reported. Also did a DSIM restorehealth.
I am stumped at this point. I have turned off IE and brought it back to no avail using the Windows Features turn off/on option. If this was any other application I would delete and re-install but this is IE. Any attempt to download and install another version is blocked by MS indicating that it is already installed. Everything appears to be operating just fine except IE.
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Oct 30, 2013
I have Windows 8.1 Pro and a Logitech K800 Keyboard (wireless/illuminated) and I'm continuing to be frustrated by the fact that the Mute button does not work. Oddly enough, I had the same problem with a previous Windows 8.0 Pro install -- it went away when I upgraded to Windows 8.1. But the problem started again shortly afterward (maybe a week or two). I have the latest drivers and apps installed from Logitech.
After a reboot, the first time I hit the Mute key momentarily mutes the sound but then the sound returns (maybe after 1 second). After that, hitting the Mute key has no effect at all.
I have searched Google for a solution but nothing matches my problem. Oddly there are reports of all volume-related keys not working, but the Volume up and Volume down keys still work for me.
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Nov 17, 2013
When Windows 8.1 was released, I upgraded my current Windows 8 installation. Overall, it has been a great experience. However, I've run into a couple of strange problems that I have never had before.
The first problem is, whenever I boot into Windows 8.1, my USB devices don't work right away (keyboard and wireless mouse). It doesn't matter if I restart my computer or have just turned it on. In order to get the keyboard to respond, I have to unplug and plug back in the cord. It's very annoying to have to do this every time I boot Windows.
The second problem is, while Windows is logging in, I get a UAC prompt. The UAC prompt says "Service Control Manager Configuration Tool". This prompt also happens every single time I log on, which is also very annoying.
I have checked my startup programs and have found nothing obvious that could solve these problems, but maybe I'm missing something.
Have these problems happened before? I really would prefer not to do a clean install since everything else is working perfectly and it's not slow at all.
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Nov 28, 2012
Just updated from windows 7 to 8, on a Mac using bootcamp. Now my logitech wireless keyboard won't work - windows seems to recognize it but I can't type anything. My wireless mouse is being recognized and works fine. Can't find any updates or fixes on any site, including logitech.
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