Windows 8.1 Pro - Keyboard Mute Button Doesn't Work

Oct 30, 2013

I have Windows 8.1 Pro and a Logitech K800 Keyboard (wireless/illuminated) and I'm continuing to be frustrated by the fact that the Mute button does not work. Oddly enough, I had the same problem with a previous Windows 8.0 Pro install -- it went away when I upgraded to Windows 8.1. But the problem started again shortly afterward (maybe a week or two). I have the latest drivers and apps installed from Logitech.

After a reboot, the first time I hit the Mute key momentarily mutes the sound but then the sound returns (maybe after 1 second). After that, hitting the Mute key has no effect at all.

I have searched Google for a solution but nothing matches my problem. Oddly there are reports of all volume-related keys not working, but the Volume up and Volume down keys still work for me.

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I created a new user account on my PC (running Win 8.1), and the mute button on my wireless keyboard does not work on the new account. Pressing the mute button causes "Mute" or "Unmute" to appear on the screen briefly, but the sound does not mute or un-mute. The volume up and down buttons work, and if I log into my old user account the mute button still works there. It only doesn't work in the new account.

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I have checked my startup programs and have found nothing obvious that could solve these problems, but maybe I'm missing something.

Have these problems happened before? I really would prefer not to do a clean install since everything else is working perfectly and it's not slow at all.

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3, I click on any of the icons in the task-bar and a new window is opening. For example, If I click on the firefox icon pinned at the bottom, Every instance I click it, a new window is opening

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