Hardware Drivers :: Bluetooth Keyboard No Longer Pairing
Apr 25, 2014
I have to work across three PCs, for which I use a KVM switch. But while I'm on PC 2 or 3 I like to make notes on PC 1, so I use a Bluetooth keyboard and a second monitor which is always on PC1. This has been working fine for weeks.
PC1 is Windows 8.1. Every few days I've had to reconnect the keyboard by going to Bluetooth, detecting it and pairing it again. Windows gave me a code to type into the keyboard and I was away, no problem.
Since Wednesday (23rd) I've been unable to do this. The PC detects the keyboard after a longer search than before. It pairs with the keyboard and says it's connected but the keyboard doesn't work. When I return to the Bluetooth screen, it's gone from the list of devices. I've replaced the keyboard batteries and tested it with my iPad, where it works perfectly well. So my sequence is:
type Bluetooth at Windows home pagesearch for devicesthe keyboard is foundclick Pairwait ...'Enter the passcode for your keyboard; you might need to enter the same passcode into the keyboard'ClickTtry entering a passcode on itcode comes upput it in. 'connecting' then 'Bluetooth 3.0 keyboard connected'; graphic shows still searching for devicesafter close Bluetooth Devices window, keyboard doesn't workReturn to Bluetooth screswitch keyboard off and on, it disappears from devices list
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Jan 20, 2014
Every time I try to pair my Bluetooth keyboard in Windows 8.1, I get the error "That didn't work", with the subtext "Try again, and make sure your keyboard is still discoverable."
Given the uselessness of the error message, I don't even know where to start troubleshooting.
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May 7, 2014
Hp G60-228CA Notebook laptop
Originally came with windows vista 32-bit, so recently I upgraded to windows 8.1 32 bit after about a month the track pad and keyboard BOTH came un-responsive, and in the device manager, it's coming up with a "COPROCESSOR" error.
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Mar 18, 2012
I have exhausted my efforts to get an answer out of Microsoft's forums regarding the problem with Windows 8's insistence of flashing straight into the Metro Devices page when installing hardware thus precluding the ability to install a Bluetooth keyboard (or other BT device) without a passkey, an essential element of having a functional BT keyboard in each OS of a multi-boot environment.
Where in the registry is the key that can be altered to stop Windows automatically assigning a passkey? I would imagine it's the same in Windows 7 if I only knew where that was!
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Jan 8, 2014
My BT keyboard is no longer discoverable by my ASUS Vivotab ME 400C.
Seemed to suddenly stop working after a couple of incidents where a letter would be repeated 1 hundred times. (i.e. "eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee" for "e")
The keyboard was recognized by my Blackberry and is working.
I went to Windows Support section and it said to go to PC Settings/Devices/Bluetooth and turn Bluetooth on, but I was unable to locate a place to turn Bluetooth off or on.
I went into Device ManagerBluetoothBluetooth Radio and found status "Windows has stopped this device because it has reported problems (Code 43)."
This may have occurred quite shortly after I installed an ASUS BIOS update, but I think it was a couple of days at least. I installed Windows 8.1 when it was initially released and had problems with SDBUS shutting down the tablet. The BIOS update fixed that.
I checked the Driver on the Bluetooth radio and it says it's the best one for the device.
I thought maybe I should uninstall/re-install the driver but I've never done this. That is I don't know if the Bluetooth icon will disappear altogether or something wierd.
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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Sep 23, 2013
I have a TSST 208DN DVD drive installed in a Win 8 Pro Toshiba C855 machine. I am no longer able to use the drive.
The problem began with my always having to reinstall the drivers upon reboot. I found a solution, or so I thought, that advised me to delete my upper and lower filters entries in the registry. I only had an LowerFilters entry for AnyDVD. I deleted it and can no longer use the drive.
Dev Mgr shows drive with yellow excl. triangle (see image #1 below) and this msg under the general tab of properties - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) (see image #2 below). I have drivers from MS and Toshiba installed (see image #3 below)
image #1
image #2
image #3
I have already uninstalled and reinstalled and rebooted many, many times. These are my current registry entries:
image#4
I have uninstalled and reinstalled AnyDVD. I have put back in the LowerFilters key and deleted it and rebooted many, many times. The registry entries look like those on my other laptop with the exception of lowerfilters set to AnyDVD and upperfilters set to the manufacturer's driver (GEARaspiWDM) and that machine works just fine - for about 10 minutes and then overheats and shuts down - it's a Dell - but that's another story.
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May 22, 2013
When USB is inserted, I no longer get the standard menu that asks what you want to do, open or play or...
I did get it the 1st time I inserted a usb in one of the drives, but I must've clicked on something and now I no longer get the menu!! I have win 8 installed in hp g6... I've tried different usbs and different usb slots same thing.
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Oct 20, 2013
After upgrading to 8.1 all of my previously listed devices are no longer listed under devices... in fact there are no devices listed. I can also not add a device. If I look in device manager they are listed there and if I go to print the printer shows up and I can print. The screenshot below shows what I see when I open "Devices and Printers" in control panel. The biggest issue is not being able to add devices like Bluetooth speaker.
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Feb 24, 2014
I connected a hard drive to my PC. I was able to read/write to it just fine. In fact, I've used it various times in the past. I just tried connecting it again now, and the drive is not showing up on Windows 8.1 at all. It's not being detected.
I connected the drive to a Mac to see if it was the drive, but it wasn't: the Mac was able to read it just fine.
I've had a similar situation in the past with this machine, where my iPhone was, seemingly out of nowhere, no longer recognized by the system. Plugging it in would register on the phone, but the PC wouldn't acknowledge its existence.
I'm completely at a loss as to why this can be. Other drives connect to the PC just fine (in fact, I have another one connected now, as I write this, backing up some data).
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Dec 15, 2013
I recently switched my pc from 2 AMD cards to 2 Nvidia cards, when i was preparing to install the 2 cards, i shut down my computer, during the shutdown it asked me to update and shutdown win 8 which i did. ever since i did that my audio devices are not detecting.. nothing i do is working.
When i use my plug and play speakers, they are not recognized... let me rephrase.. in the playback devices menu they show up as "Speakers" as they always have, then quickly disappear, then show up again, then disappear again, then back and forth over and over and over again..... i tried uninstalling my audio drivers and reinstalling. this did not work. i can get sound with the speakers, by just pluggin them into my TV, but i cant control the audio or the 5.1 surround from the tv, it just shows them as stereo...
Asus Sabretooh 990 fx R2
AMD 4.3 vishera FX 8 core
GTX 780Ti (primary)
GTX 480 Superclocked (dedicated physx)
850 modular psu
16GB GDDR3 g.skill
i never had this problem until A) new cards, and B) installed the win 8 update... But i rolled my computer back to a date before that update, and then turned updates off in case that was it..
i've also tried installing drivers directly from realtek, directly from my motherboard website. i've uninstalled and reinstalled, and stopped windows from auto installing during my realtek installs on the drivers...
just cant figure out why it flickers like that, the speakers work fine in other devices (e.g the tv).
Here is a screenshot of when i try to download drivers, i get an error 0xE0000247....
And a pic of my device manger
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Nov 18, 2013
I am using Windows 8.1 Enterprise x64. I have normally used bluetooth on my HP Probook 4730s this days with my bluetooth headset. Now I have installed Office Remote Controller Add-In for Office 2013 Pro and since then I was not uble to turn on the bluetooth. I don't believe it's because of this Add-In for Office 2013, but I don't get it what could be wrong. I also can't make a system restore on any date.
When I go to PC Settings and go to Bluetooth, PC Settings just freeze or crash. I have updated bluetooth drivers and that doesn't solve the problem. Reinstalling my Windows is not an option in this moment, because I am working on a lot of projects and it will eat my time if I have to install Windows, Visual Studio, SQL Server and Office again.
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Nov 8, 2012
how do i change my system's bluetooth name on windows 8??
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Feb 10, 2014
I have an original W 8.1 in a Lenovo x1 Carbon (64) and want to connect via Bluetooth to an updated 8 to 8.1 HP Envy (64). Both have Bluetooth. Although I can connect other devices (phone, speaker, etc.) I cannot connect the 2 PC's. I can get the name of the PC on the device screen and am asked to connect but then I get a notation showing a pass code and am asked to verify (yes - no) if this is the pass code shown on the other computers screen. I cannot find a pass code for the other computer and none is shown on the screen. Is there a way to connect the two computers?
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Oct 26, 2013
Since I have upgraded to 8.1 my remote control no longer works it is detected in device manager and driver is installed but when I click skip,play, stop etc nothing happens. I use it mainly for my music.
Is there a way to get it working again. I use the default music app to play music which I preferred the old version to be honest.
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Sep 15, 2014
I have a bluetooth module (Broadcom 2070) installed in my laptop.The hardware seems to be functioning fine (at least from Device Manager). However, when I go to Bluetooth Settings, all I see is this:
I'm not able to remove the Bluetooth Mouse there, and I'm also not able to detect any Bluetooth devices at all. I've even tried to use a Bluetooth dongle but to no avail. I've seen some suggested solutions to enable Bluetooth Support Services (which I have, and placed under Local Access), but this doesn't work for me as well.
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Sep 28, 2013
I am trying to import my contacts to the phone, which I gather can be done with a bluetooth connection via some sort of PIM that the bluetooth software recognizes. For the life of me I can't find any explicit reference to any particular PIM software that the Windows 8 bluetooth Properties dialog recognizes. Or, have I misunderstood the capabilities here? Do I have to buy and install Outlook?
I am unfortunately using Thunderbird as email & contact manager, but I've exported my contacts via .csv in the past so If I can find the appropriately compatible PIM for Windows 8 Bluetooth I think I can muddle through.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Jul 2, 2013
I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but Windows 8 cant discover them however its finding my ps3, xbox and a cellphone.
Connecting the headsets to the computer with usb shows the devices names but no drivers install.
(link to computer specs) HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554.
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Dec 1, 2013
I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed to connect error. I reinstalled the Bluetooth driver with the latest driver from the Toshiba website and now the Laptop wont even see any devices.
Laptop: Toshiba Satellite Pro C850-1HE
Short Model no: PSCBXE
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU 1000M @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 1931 Mb
Graphics Card: Intel(R) HD Graphics, 1029 Mb
Hard Drives: C: Total - 292798 MB, Free - 266879 MB;
Motherboard: Intel, PLCSF8
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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Apr 23, 2014
I have a Bluetooth Headset (Xtreme XM-1200). I have connected it with my Laptop Toshiba C660-A048 but it got sound loop after 5munite when i play music, what to do ?
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Sep 15, 2014
I'm using hp pavilion dm4 and after all the internet search I'm unable to use my bluetooth under the OS windows 8.1 X64. Need to find the driver or some other way to get my bluetooth activated.
At the same time I'm confidentially able to use my wifi no problem in it but in settings>devices bluetooth doesn't exist...
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May 16, 2013
My Hp Pavilion g6 laptop bluetooth can't detect any device when i put it on,it is pre-installed.
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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Jan 5, 2013
I have installed window 8 pro 32 bit.
I have HP 630 laptop ( 2GB RAM , 320 GB HDD , intel i3 processor ) after that my blue tooth is not working ....
Few more drivers of intel are not working (not getting installed ) ( error is : The installer can not run this platform . Please select package for your operating system)
Its atheros driver . Previously it was working fine with window 7 32 bit. A friend of mine told me that window 8 does not require drivers to be installed provided by laptop vendor.
But again as i told above my blue tooth not working. Intel Management Engine Interface (MEI) is also not getting installed.
Is there an problem with system performance if all drivers are not getting installed due to error
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Aug 26, 2014
I'm trying to connect my Samsung Galaxy S III to my new Asus LX302L via bluetooth.Both have bluetooth vers. 4 and I have successfully connected other units to my phone earlier but now it doesn't work.
I can "see" both units and they are linked together via password but that's it. After I linked them together, the status information on the computer says "Not connectet" for the phone. The same information is the phone saying about the computer.All drivers are up to date.
I want to use my phone as a remote using "Unified remote" and I also want to play music via the phone out to the computer speakers. This I have been able to do with my old computer (windows 7) but now it doesn't work.
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