Hardware Drivers :: Unable To REMOVE Bluetooth Mouse
Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Feb 22, 2014
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.
A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Feb 27, 2014
I have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017.
I have tried installing the drivers but it doesn't recognise the device during the installation, and when I check device manager it shows as a HID compliant Mouse, i have tried everything i can find on google, tried installing the vista drivers in compatibility mode, and repeatedly uninstalled the device in DM, even tried to update the driver software and pointing to the correct drivers but as the drivers are old it keeps saying the drivers installed are the most up to date (even though they are wrong) it does not recognise it as a bluetooth adapter, and it works in my fiancee's laptop and my desktop which both run win7 ultimate.
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May 26, 2014
I have a Tablet Windows 8.1 with a Microsoft Bluetooth mouse sculpt comfort. It is very annoying that the tablet wakes up just because of the mouse,.
Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager.
Is there a way to do it at least via the registry?
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Sep 15, 2014
I'm using hp pavilion dm4 and after all the internet search I'm unable to use my bluetooth under the OS windows 8.1 X64. Need to find the driver or some other way to get my bluetooth activated.
At the same time I'm confidentially able to use my wifi no problem in it but in settings>devices bluetooth doesn't exist...
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Aug 14, 2014
I've a relatively new SanDisk Cruzer Slice 64GB USB pen drive, which I use for work mainly. It has somehow managed to write protect itself and no matter what I do I simply cannot remove it!
I've scanned with Antivirus, nothing found
I've tried regedit - ComputerHKEY_LOCAL_MACHINESYSTEM CurrentControlSetControlStorageDevicePolicies
StorageDevicePolices didn't exist so I created a 32 bit Dword string, set to 0 this hasn't done anything
I've tried Diskpart as administrator - DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 1024 KB
Disk 1 Online 59 GB 0 B
DISKPART> select disk 1
Disk 1 is now the selected disk.
DISKPART> attributes disk clear readonly
Disk attributes cleared successfully.
DISKPART> clean
DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information. I've checked the logs and it doesn't seem to list anything for the drive
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Jun 8, 2013
How to remove "avast Firewall NDIS Filter Miniport" drivers.
My box is windows 8 x64.
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Oct 12, 2014
For my touchpad I use an unofficial driver (higher version and more tuned than official), which works nicely.
However it also installs some add-on to Control Pane lMouse, which causes about 1 minute delay (of waiting for Mouse window to appear), when I try to run Control Panel Mouse icon (for mouse pointers and acceleration). That add-on is probably new custom tab, however it don't show up, so I don't know. It is probably some DLL loaded at start maybe via Task Scheduler, maybe via system service. (I have already checked more common autoruns - both StartUp folders and also Run registry keys.)
I want to keep the driver, but remove that add-on, what causes delay (by identifying the file and renaming it). What is the best procedure to identify the add-on?
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Nov 10, 2013
So I bought this wireless game controller for my pc. I plugged it in at home and set to trying to getting it connected. It didn't seem to be connecting to any bluetooth network, so I looked for bluetooth in control panel and it didn't exist. I found out how to turn on bluetooth, but it seems in my 'Change PC Settings' menu there is no Wireless option. I went to the windows 8 metro thing and searched for 'wireless' and again nothing comes up at all. I checked my network and sharing center and then to change adapter settings and Ive got my Qualcomm Atheros AR922x Wireless Network adapter there and the device is working fine, just not connected to anything. Does that even work for bluetooth and connecting wireless peripherals?
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Jul 28, 2013
I currently use Win 8 on my main PC and on my laptop, I need to connect a Bluetooth speaker to either of them but keep running into the same problems.The PC is an Asus P8Z77V De-luxe, with its own Broadcom WIFI and Bluetooth. The Laptop is a Lenovo Z480, again with Broadcom WIFI and Bluetooth.
Whenever I try to connect the speaker, the device is detected correctly, then as soon as I click on it to install/pair, Win 8 begins to start pairing, but then shows the device as "offline" It does the same with the PC and the Laptop.
The speaker is working fine as is the Bluetooth - it connects flawlessly with my Samsung S3 - I have updated my Bluetooth drivers, uninstalled them, reinstalled them and nothing allows the pairing to complete. I have a Bluetooth headset and it has the same problem when I try to connect to my PC, but works ok with my laptop.
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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May 11, 2014
I have never used 'Bluetooth' before. I want to transfer a file between my laptop and Android tablet. I turned Bluetooth 'on' (which I have installed the latest driver) on my Windows 8.1 laptop. I turned Bluetooth 'on' on my Android 4.1.1 tablet. I had my laptop search for 'Bluetooth' devices, but my tablet is never found. Is there something I am doing wrong?
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Oct 26, 2013
I have installed Windows 8.1 on my laptop. My laptop is Hp 6510b. Windows 8.1 is working fine for me. But the only issue I am facing is that I am unable to see my Bluetooth in Settings. Hence I am unable to transfer files. My android is also not searching my laptop.
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Nov 2, 2012
unable to find Bluetooth driver in windows 8
DELL inspiron N5010
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Nov 18, 2013
I am using Windows 8.1 Enterprise x64. I have normally used bluetooth on my HP Probook 4730s this days with my bluetooth headset. Now I have installed Office Remote Controller Add-In for Office 2013 Pro and since then I was not uble to turn on the bluetooth. I don't believe it's because of this Add-In for Office 2013, but I don't get it what could be wrong. I also can't make a system restore on any date.
When I go to PC Settings and go to Bluetooth, PC Settings just freeze or crash. I have updated bluetooth drivers and that doesn't solve the problem. Reinstalling my Windows is not an option in this moment, because I am working on a lot of projects and it will eat my time if I have to install Windows, Visual Studio, SQL Server and Office again.
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Nov 8, 2012
how do i change my system's bluetooth name on windows 8??
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Feb 10, 2014
I have an original W 8.1 in a Lenovo x1 Carbon (64) and want to connect via Bluetooth to an updated 8 to 8.1 HP Envy (64). Both have Bluetooth. Although I can connect other devices (phone, speaker, etc.) I cannot connect the 2 PC's. I can get the name of the PC on the device screen and am asked to connect but then I get a notation showing a pass code and am asked to verify (yes - no) if this is the pass code shown on the other computers screen. I cannot find a pass code for the other computer and none is shown on the screen. Is there a way to connect the two computers?
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Dec 5, 2013
Friend had Vista on a computer and bought Dell with Windows 8:
1- I am unable to remove password from sign-on. There appears to be no instruction as in Win 7/Vista.
2- Picture icons when transferred show only a general icon not an icon of the pictures as in Vista.
3- My friend accidentally removed the icon for the Instructions/ for Win 8 on the Start Menu. I cannot find the file for us to review.
4- When I try to Create a Password Reset disk, the program asks for a password reset disk disk and password to be installed?
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Sep 15, 2014
I have a bluetooth module (Broadcom 2070) installed in my laptop.The hardware seems to be functioning fine (at least from Device Manager). However, when I go to Bluetooth Settings, all I see is this:
I'm not able to remove the Bluetooth Mouse there, and I'm also not able to detect any Bluetooth devices at all. I've even tried to use a Bluetooth dongle but to no avail. I've seen some suggested solutions to enable Bluetooth Support Services (which I have, and placed under Local Access), but this doesn't work for me as well.
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Sep 28, 2013
I am trying to import my contacts to the phone, which I gather can be done with a bluetooth connection via some sort of PIM that the bluetooth software recognizes. For the life of me I can't find any explicit reference to any particular PIM software that the Windows 8 bluetooth Properties dialog recognizes. Or, have I misunderstood the capabilities here? Do I have to buy and install Outlook?
I am unfortunately using Thunderbird as email & contact manager, but I've exported my contacts via .csv in the past so If I can find the appropriately compatible PIM for Windows 8 Bluetooth I think I can muddle through.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Jan 20, 2014
Every time I try to pair my Bluetooth keyboard in Windows 8.1, I get the error "That didn't work", with the subtext "Try again, and make sure your keyboard is still discoverable."
Given the uselessness of the error message, I don't even know where to start troubleshooting.
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Jul 2, 2013
I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but Windows 8 cant discover them however its finding my ps3, xbox and a cellphone.
Connecting the headsets to the computer with usb shows the devices names but no drivers install.
(link to computer specs) HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554.
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Dec 1, 2013
I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed to connect error. I reinstalled the Bluetooth driver with the latest driver from the Toshiba website and now the Laptop wont even see any devices.
Laptop: Toshiba Satellite Pro C850-1HE
Short Model no: PSCBXE
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU 1000M @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 1931 Mb
Graphics Card: Intel(R) HD Graphics, 1029 Mb
Hard Drives: C: Total - 292798 MB, Free - 266879 MB;
Motherboard: Intel, PLCSF8
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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Dec 22, 2013
I have HP pavilion G6 laptop running windows 8.1. Found under c:windows emp a folder with a very long alphanumeric "name". On opening this appears to be an OS installation i.e. it has the following files included:
Program Files
Program Files (x86)
Program data
Sources
Users
Windows
Being in the temp folder I presume can be deleted. However I cannot delete this folder. I get the message that says I require permission from the trusted installer (??) to make changes to this folder.
How do I delete this folder ??
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Sep 15, 2014
I am having a problem where some documents that used to be on a drive appear in my Run menu dropdown/autocomplete in Windows 8.1 even though I never I never accessed them from the Run menu and the drive in question is no longer even mounted. I searched far and wide and tried many things, but none worked:
Clearing the two "Store x..." checkboxes in "Jump Lists" in the Taskbar and Navigation properties pane has no effect. It does clear my primary history, but the offending entries remain.RunMRU in the registry (generally offered as a tip for clearing/editing the history) does not contain these entries. Removing the whole RunMRU subtree acts more or less the same as #1.Oddly, when I type "X" or "X:" in the run box, but if I change it to "X:" (or enter any more of the relevant path, e.g., "X:document.txt") they no longer show up even though they theoretically match.I have searched the registry pretty thoroughly, including using third-party tools to search binary data.
I found one or two hits, but not all of the relevant data, in ".../ComDLg32/OpenSavePidMRU" and a "RecentDocs" area, but removing them had no effect. Note that some of these hits were plain text and others were binary with null values in between every letter.I've done searches of all the files under C:WINDOWS, with no hits.I have confirmed that the offending drive/directories are not set to index using the Windows Indexing Service, even when the drive is mounted. I have also reset the Windows Index, and they still appear when the index is empty.One of these directories appeared under "recent places" in Explorer. Removing it had no effect.Remounting and than unmounting the original drive has no effect, even though some of the files that appear in the Run dropdown no longer exist.
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