Hardware Drivers :: Bluetooth Mouse Drops Connection Using 8.1
Feb 22, 2014
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.
A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install.
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Feb 10, 2014
I have an original W 8.1 in a Lenovo x1 Carbon (64) and want to connect via Bluetooth to an updated 8 to 8.1 HP Envy (64). Both have Bluetooth. Although I can connect other devices (phone, speaker, etc.) I cannot connect the 2 PC's. I can get the name of the PC on the device screen and am asked to connect but then I get a notation showing a pass code and am asked to verify (yes - no) if this is the pass code shown on the other computers screen. I cannot find a pass code for the other computer and none is shown on the screen. Is there a way to connect the two computers?
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Feb 27, 2014
I have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017.
I have tried installing the drivers but it doesn't recognise the device during the installation, and when I check device manager it shows as a HID compliant Mouse, i have tried everything i can find on google, tried installing the vista drivers in compatibility mode, and repeatedly uninstalled the device in DM, even tried to update the driver software and pointing to the correct drivers but as the drivers are old it keeps saying the drivers installed are the most up to date (even though they are wrong) it does not recognise it as a bluetooth adapter, and it works in my fiancee's laptop and my desktop which both run win7 ultimate.
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May 26, 2014
I have a Tablet Windows 8.1 with a Microsoft Bluetooth mouse sculpt comfort. It is very annoying that the tablet wakes up just because of the mouse,.
Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager.
Is there a way to do it at least via the registry?
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Jan 15, 2014
After about 20-40 minutes of being online the connection drops . this has been going on since the 8.1 upgrade from windows 8..
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Jan 16, 2014
Just bought a new Gateway desktop with Windows 8 and can't maintain wireless internet connection.
Connects sometimes, but drops unexpectedly.
Sometimes says it can't connect, but does anyway and works fine. Sometimes it can't see any networks.
Usually can only see my network, though I am in a condominium surrounded by many networks.
My HP laptop (Windows XP) in the same room has a solid connection so I know the wireless signal strength is not an issue
I saw the "unstable wifi" post and tried removing network devices from power saving, that didn't work.
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Apr 13, 2013
i use a usb Wireless adapter to acess the internet, and my signal is always good. The connection works fine too. But in some sites (more specifically in a flash video player that i have to use many times) and when i try to download uptades via Windows Uptade the connection just drops, and in most of times i have to disconnect the USB adapter and plug again to re-connect.
I don't use any antivirus, any 3rd party firewalls, nothing. I skirted the updates problem downloading them from the MS site, instead of Windows Uptade, and the uptades have installed fine, but itill pisses me off. The disconnect problem happens sometimes when i try to download something via Torrent (using Bittorrent), but in these days it happens most of times in the Flash player. This don't happen in youtube, curiously.
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Jul 7, 2014
Since I got the old gpu (AMD Radeon 6950) and the new power supply (700 watt) from my brother I have been having these problems. Diablo 3 had some fps drops while engaging a big wave of enemies and sometimes my computer had some problems that programs weren't responding.
I actually wanted to upgrade my computer for a while and was hoping to fix some of my problems I have been getting (Maybe the gpu was having some problems, because of age?).
So I got the: NVIDIA Geforce GTX 760 (MSI), a new motherboard : ASRock B75 Pro3-M (CPUSocket), a new RAM: 8,00GB Dual-Channel DDR3 @ 665MHz and a new Hard Drive: 932GB Seagate ST1000DM003-1CH162 (SATA).
I kept my CPU: Intel Core i7 2600 @ 3.40GHz and my power supply: corsair cx750.
Since I have been using this build, my computer kept these problems and it has become even worse after 1-2 months. My league of legends started having really bad problems with having major fps drops to the 0-30 fps, sometimes it froze for a couple of seconds. I have been checking my temp for so far, because it's getting pretty warm in my room, but it never has been to a dangerous lvl and it got checked by some of my friends that have some knowledge about it, the highest my CPU got was about 60 degrees. I have tried to reinstall the client, but nothing worked.
I started playing World of warcraft aswell since a week ago and it was impossible for me to play. Fps keeps dropping from the 95 to 0-20. I noticed though when someone lvled up or someone joined somehow that's the point where it freezes.
I reupdated my drivers from my cpu, gpu, motherboard, etc. I have run benchmarks what seems to be completely fine and it ran smoothly. Since I got my new upgrades I did get Windows 8.1 Pro 64-bit. And I have been running tests that burden my computer.
[code].....
Programs I have open while playing games: imgur: the simple image sharer
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Jul 20, 2014
There is 3 hdd's installed to my rig:
1 is 55gb kingston ssd where i run my windows
2 is 1tb hitachi where i keep my games and other junk
3 is seagates 250gb laptop hdd.
The main problem was that sometimes when opening or just clicking some folders freezes the file explorer and it crashes after it, so i tought to format the second hdd to make it work better now it seems work ok except for moving files from hdd to another.
When copying the copy speed just at random point drops to 0% and leaves the hdd 3 to hang 100% and the hdd 2 is dropping to 0%.
What i have tried:
I ran hdd regenerator and 18 bad sectors were fixed Also tried to change sata ports That's not much but can't figure anythin else for now and i am starting to suspect that my hdd is gone bad :/ also when downloading ~100mb file from internet it makes same thing but i don't know is it same problem...
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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Nov 18, 2013
I am using Windows 8.1 Enterprise x64. I have normally used bluetooth on my HP Probook 4730s this days with my bluetooth headset. Now I have installed Office Remote Controller Add-In for Office 2013 Pro and since then I was not uble to turn on the bluetooth. I don't believe it's because of this Add-In for Office 2013, but I don't get it what could be wrong. I also can't make a system restore on any date.
When I go to PC Settings and go to Bluetooth, PC Settings just freeze or crash. I have updated bluetooth drivers and that doesn't solve the problem. Reinstalling my Windows is not an option in this moment, because I am working on a lot of projects and it will eat my time if I have to install Windows, Visual Studio, SQL Server and Office again.
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Nov 8, 2012
how do i change my system's bluetooth name on windows 8??
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Sep 15, 2014
I have a bluetooth module (Broadcom 2070) installed in my laptop.The hardware seems to be functioning fine (at least from Device Manager). However, when I go to Bluetooth Settings, all I see is this:
I'm not able to remove the Bluetooth Mouse there, and I'm also not able to detect any Bluetooth devices at all. I've even tried to use a Bluetooth dongle but to no avail. I've seen some suggested solutions to enable Bluetooth Support Services (which I have, and placed under Local Access), but this doesn't work for me as well.
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Sep 28, 2013
I am trying to import my contacts to the phone, which I gather can be done with a bluetooth connection via some sort of PIM that the bluetooth software recognizes. For the life of me I can't find any explicit reference to any particular PIM software that the Windows 8 bluetooth Properties dialog recognizes. Or, have I misunderstood the capabilities here? Do I have to buy and install Outlook?
I am unfortunately using Thunderbird as email & contact manager, but I've exported my contacts via .csv in the past so If I can find the appropriately compatible PIM for Windows 8 Bluetooth I think I can muddle through.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Jan 20, 2014
Every time I try to pair my Bluetooth keyboard in Windows 8.1, I get the error "That didn't work", with the subtext "Try again, and make sure your keyboard is still discoverable."
Given the uselessness of the error message, I don't even know where to start troubleshooting.
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Jul 2, 2013
I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but Windows 8 cant discover them however its finding my ps3, xbox and a cellphone.
Connecting the headsets to the computer with usb shows the devices names but no drivers install.
(link to computer specs) HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554.
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Dec 1, 2013
I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed to connect error. I reinstalled the Bluetooth driver with the latest driver from the Toshiba website and now the Laptop wont even see any devices.
Laptop: Toshiba Satellite Pro C850-1HE
Short Model no: PSCBXE
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU 1000M @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 1931 Mb
Graphics Card: Intel(R) HD Graphics, 1029 Mb
Hard Drives: C: Total - 292798 MB, Free - 266879 MB;
Motherboard: Intel, PLCSF8
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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Apr 23, 2014
I have a Bluetooth Headset (Xtreme XM-1200). I have connected it with my Laptop Toshiba C660-A048 but it got sound loop after 5munite when i play music, what to do ?
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Sep 15, 2014
I'm using hp pavilion dm4 and after all the internet search I'm unable to use my bluetooth under the OS windows 8.1 X64. Need to find the driver or some other way to get my bluetooth activated.
At the same time I'm confidentially able to use my wifi no problem in it but in settings>devices bluetooth doesn't exist...
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May 16, 2013
My Hp Pavilion g6 laptop bluetooth can't detect any device when i put it on,it is pre-installed.
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Jan 5, 2013
I have installed window 8 pro 32 bit.
I have HP 630 laptop ( 2GB RAM , 320 GB HDD , intel i3 processor ) after that my blue tooth is not working ....
Few more drivers of intel are not working (not getting installed ) ( error is : The installer can not run this platform . Please select package for your operating system)
Its atheros driver . Previously it was working fine with window 7 32 bit. A friend of mine told me that window 8 does not require drivers to be installed provided by laptop vendor.
But again as i told above my blue tooth not working. Intel Management Engine Interface (MEI) is also not getting installed.
Is there an problem with system performance if all drivers are not getting installed due to error
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Aug 26, 2014
I'm trying to connect my Samsung Galaxy S III to my new Asus LX302L via bluetooth.Both have bluetooth vers. 4 and I have successfully connected other units to my phone earlier but now it doesn't work.
I can "see" both units and they are linked together via password but that's it. After I linked them together, the status information on the computer says "Not connectet" for the phone. The same information is the phone saying about the computer.All drivers are up to date.
I want to use my phone as a remote using "Unified remote" and I also want to play music via the phone out to the computer speakers. This I have been able to do with my old computer (windows 7) but now it doesn't work.
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Mar 7, 2014
I have the Globalsat BT-386i Bluetooth GPS reciver. I have it paired but it will never connect. When I go into PC settings it shows BT-GPS-3853CA Not Connected. I am using it with my Asus T100 on windows 8.1.
I'm not sure of the battery charge status. I have it plugged in a USB port and it does power on. Will it work being plugged in a USB port if the battery is low or will it only work off the battery?
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