Hardware Drivers :: Bluetooth Mouse Keeps Losing Contact With Laptop?
Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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Feb 22, 2014
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.
A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install.
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Feb 27, 2014
I have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017.
I have tried installing the drivers but it doesn't recognise the device during the installation, and when I check device manager it shows as a HID compliant Mouse, i have tried everything i can find on google, tried installing the vista drivers in compatibility mode, and repeatedly uninstalled the device in DM, even tried to update the driver software and pointing to the correct drivers but as the drivers are old it keeps saying the drivers installed are the most up to date (even though they are wrong) it does not recognise it as a bluetooth adapter, and it works in my fiancee's laptop and my desktop which both run win7 ultimate.
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May 26, 2014
I have a Tablet Windows 8.1 with a Microsoft Bluetooth mouse sculpt comfort. It is very annoying that the tablet wakes up just because of the mouse,.
Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager.
Is there a way to do it at least via the registry?
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May 5, 2014
I have bought a HP envy 15 and upon using it a couple of times I turned it on again and Bluetooth had DISAPPEARED it was non existent in any settings or the Control Panel or anything except in Device Manager. After excessive clicking around I found that it had been turned off so I turned it back on.
I have used it for a while since until I turned it on today and found it to be again completely disappeared, I have tried everything within my knowledge to fix it and right now I have re-remembered how utterly worthless HP are at making hardware. I cannot find how to turn it back on again if it is the same error, but I do not think it is.
If I go into my device manager now (see image) it has the exclamation mark through it which means what exactly?? Clicking to update the driver does nothing, restarting does nothing, I can't see how uninstalling or disabling it will do anything.
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Jun 8, 2014
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
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Oct 11, 2013
I recently killed my windows 7 laptop (I don't want to talk about it). I pulled the hard drive and set it up as an external drive, so I can see all the files through my new windows 8 laptop. I downloaded and installed windows live mail 2012 on the new laptop, tracked down all my email files and manually transferred them over -- that worked like a charm. Transferring the contacts is not so easy, though.
The contact file appears to be "contacts.edb," but it's a hidden file. Even when I check the appropriate box to show hidden files, it still won't show. And if I search for the file, it doesn't show. BUT, if I search for the folder "DBStore" then the file "dbstore.ini" shows up, and when I select "open file location" the hidden files are visible in that folder, including "contacts.edb." Still with me?
I can't open the old live mail program to export this file -- I can drag it into the appropriate folder on the new laptop, but windows live 2012 pretends like it's not there. I've downloaded 3 different format conversion programs to convert an edb file to pst or csv or whatever, but none of them have worked. So, the only other thing I can think of is trying to get live email 2012 to look directly at the old file in it's old spot on the old hard drive, but I don't know if that's possible.
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Apr 12, 2013
how this glas pane works instead of a scrollwheel? Handling, etc.
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Apr 18, 2014
I got an HP laptop last year pre-installed with Windows 8 and I want to install a new HDD. How do I go about doing this and not losing any files? So far all I know to do is to create a system disc from the recovery manager, and then a recovery file on an external drive. Does this cover personal files or do I need to back those up separately?
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Aug 25, 2013
I have a question about my C drive.
I started noticing about a week ago that I was slowly losing memory in my C drive without me using it. In other words, it is disappearing. I have seen this before on several windows 7 computers, but I don't know how to solve this problem when I'm running windows 8. (I'm running it on a 128 GB SSD HP spectre.) A few days ago I had 4.79 GB free. Yesterday I had 4.67 GB free. This morning I have 4.66 GB free. All this while I have not saved anything onto my computer, installed any updates, etc.
Furthermore, when I purchased this computer a year ago, it already came with about 70% of the C drive used up. I assumed it was bloatware that was taking up the space and have since given up on removing it, but I'm growing suspicious that it has something to do with the disappearing memory.
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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Jan 12, 2013
I have installed w8 pro with media centre on my LENOVO G560 LAPTOP. Its has a inbuilt bluetooth and wifi ... but I cant able to turn on bluetooth...as shown in screen shot.. and sometimes same with wifi also...
Attached Thumbnails :
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Jan 7, 2013
I have installed window 8 pro 32 bit and my Bluetooth is not working after that. Previously window 7 ultimate 32 bit was installed in my laptop. after installation of window 8 pro 32 bit the driver of Bluetooth is not working. In window diagnosis it says "Generic Bluetooth Adapter not working properly" . Generic Bluetooth Adapter Properties
Device status : Windows has stopped this device because it has reported problems. (Code 43)
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
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Nov 18, 2013
I am using Windows 8.1 Enterprise x64. I have normally used bluetooth on my HP Probook 4730s this days with my bluetooth headset. Now I have installed Office Remote Controller Add-In for Office 2013 Pro and since then I was not uble to turn on the bluetooth. I don't believe it's because of this Add-In for Office 2013, but I don't get it what could be wrong. I also can't make a system restore on any date.
When I go to PC Settings and go to Bluetooth, PC Settings just freeze or crash. I have updated bluetooth drivers and that doesn't solve the problem. Reinstalling my Windows is not an option in this moment, because I am working on a lot of projects and it will eat my time if I have to install Windows, Visual Studio, SQL Server and Office again.
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Nov 8, 2012
how do i change my system's bluetooth name on windows 8??
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Feb 10, 2014
I have an original W 8.1 in a Lenovo x1 Carbon (64) and want to connect via Bluetooth to an updated 8 to 8.1 HP Envy (64). Both have Bluetooth. Although I can connect other devices (phone, speaker, etc.) I cannot connect the 2 PC's. I can get the name of the PC on the device screen and am asked to connect but then I get a notation showing a pass code and am asked to verify (yes - no) if this is the pass code shown on the other computers screen. I cannot find a pass code for the other computer and none is shown on the screen. Is there a way to connect the two computers?
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Sep 15, 2014
I have a bluetooth module (Broadcom 2070) installed in my laptop.The hardware seems to be functioning fine (at least from Device Manager). However, when I go to Bluetooth Settings, all I see is this:
I'm not able to remove the Bluetooth Mouse there, and I'm also not able to detect any Bluetooth devices at all. I've even tried to use a Bluetooth dongle but to no avail. I've seen some suggested solutions to enable Bluetooth Support Services (which I have, and placed under Local Access), but this doesn't work for me as well.
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Sep 28, 2013
I am trying to import my contacts to the phone, which I gather can be done with a bluetooth connection via some sort of PIM that the bluetooth software recognizes. For the life of me I can't find any explicit reference to any particular PIM software that the Windows 8 bluetooth Properties dialog recognizes. Or, have I misunderstood the capabilities here? Do I have to buy and install Outlook?
I am unfortunately using Thunderbird as email & contact manager, but I've exported my contacts via .csv in the past so If I can find the appropriately compatible PIM for Windows 8 Bluetooth I think I can muddle through.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Jan 20, 2014
Every time I try to pair my Bluetooth keyboard in Windows 8.1, I get the error "That didn't work", with the subtext "Try again, and make sure your keyboard is still discoverable."
Given the uselessness of the error message, I don't even know where to start troubleshooting.
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Jul 2, 2013
I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but Windows 8 cant discover them however its finding my ps3, xbox and a cellphone.
Connecting the headsets to the computer with usb shows the devices names but no drivers install.
(link to computer specs) HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554.
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Dec 1, 2013
I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed to connect error. I reinstalled the Bluetooth driver with the latest driver from the Toshiba website and now the Laptop wont even see any devices.
Laptop: Toshiba Satellite Pro C850-1HE
Short Model no: PSCBXE
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU 1000M @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 1931 Mb
Graphics Card: Intel(R) HD Graphics, 1029 Mb
Hard Drives: C: Total - 292798 MB, Free - 266879 MB;
Motherboard: Intel, PLCSF8
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.
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May 11, 2013
I bought the new HP DV6 laptop with windows 8. How can I reverse the mouse scrolling with 2 fingers? because I use Mac and I got used to scroll in the inverse way of this HP.
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Apr 23, 2014
I have a Bluetooth Headset (Xtreme XM-1200). I have connected it with my Laptop Toshiba C660-A048 but it got sound loop after 5munite when i play music, what to do ?
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