Hardware Drivers :: Bluetooth On Laptop (HP Envy 15) Randomly Disappeared
May 5, 2014
I have bought a HP envy 15 and upon using it a couple of times I turned it on again and Bluetooth had DISAPPEARED it was non existent in any settings or the Control Panel or anything except in Device Manager. After excessive clicking around I found that it had been turned off so I turned it back on.
I have used it for a while since until I turned it on today and found it to be again completely disappeared, I have tried everything within my knowledge to fix it and right now I have re-remembered how utterly worthless HP are at making hardware. I cannot find how to turn it back on again if it is the same error, but I do not think it is.
If I go into my device manager now (see image) it has the exclamation mark through it which means what exactly?? Clicking to update the driver does nothing, restarting does nothing, I can't see how uninstalling or disabling it will do anything.
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May 1, 2014
Access to a mediatek/ralink bluetooth driver for the HP envy H8-1520t desktop. When I attempted to "upgrade" this Windows 8.0 machine to 8.1, it completely trashed the computer. Second attempt, Win 8.1 installs, but bluetooth no longer works.
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Sep 3, 2013
I have a HP envy m6 notebook and when im viewing websites the brightness will keep randomly changing. Why is this and how do I stop it? I've gone into the settings and turned off the 'enable adaptive brightness' but it still seems to keep happening.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Sep 19, 2013
I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.
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Jun 12, 2013
After getting a new HP Envy M6 laptop on Monday I am now a Windows 8 user....after got familiarised with new metro style I have noticed that DVD maker is missing.... What has happened to this rather useful DVD creating tool that I come to love in Windows 7 as I there is No burn DVD option in Movie Maker....
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Aug 22, 2013
How do you permanently disable the clickpad on an HP ENVY laptop using Windows 8? Restarting re-enables the clickpad.
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Apr 15, 2014
My laptop has 4 months old. Envy dv6 1TB, i7, 12 Gb Ram.
I was doing normal work, and I left my laptop downloading a torrent. Laptop not connected to power, so only running on the battery on High Performance Profile. I had lunch , that took me around 40 minutes, and when i came back the screen was off ( which is normal) I moved the mouse, I was preparing to login and suddenly the screen just turned all blue with big letters telling me INPAGE KERNEL DATA ERROR and that the memory or something was going to be downloaded and then the laptop would be restarted. Then a percentage number started to increase 20%,30%, 60% 100% and laptop restarted.
This is the first time i see this error.
So I attach the required file.
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Jan 19, 2014
I have recently upgraded my Envy 17 to Windows 8.1 and am now having real problems getting the DVD / Blu-ray to recognize any discs. I have done a search on the HP website but with not much luck, a lot of the time it just takes me back to the search page and the support pages are only for Windows 7.
The computer is an Envy 17 1050ea Notebook
The drive is a hp DVDWBD TS-TB23L
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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Dec 29, 2013
Its been 2 hours since this problem occured. i started my laptop and saw that some icons were white, when i clicked on the icon it says "The drive or network connection that the shortcut Counter-Strike.lnk refers to is unavailable.
This is the screenshot of my disk management. I have very important data in these drives
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Jan 16, 2014
I installed the 8.1 patch today and shortly after the mouse disappeared from my screen completely (I have a laptop with a touch pad). I tried going into task manager as just going in and cancelling used to solve this problem before installing the patch but this no longer works. I also tried rebooting (switching off then on again) but this didn't work and the computer didn't even reboot; just reopened my session exactly where I left off even when I waited ten minutes before switching the on switch again. I have temporarily solved this problem with a usb mouse borrowed from a family member but my family member needs it back (and I also would prefer to use the touchpad).
I should add here that I didn't want to do the installation when it started happening and while I meant to press the "default settings" option, I think I went with "customise settings" by accident. I just said ok to everything as I had a deadline and needed computer access. Could I have pressed "turn touch pad off" and if so how do I change this?
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Jan 12, 2013
I have installed w8 pro with media centre on my LENOVO G560 LAPTOP. Its has a inbuilt bluetooth and wifi ... but I cant able to turn on bluetooth...as shown in screen shot.. and sometimes same with wifi also...
Attached Thumbnails :
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Jan 7, 2013
I have installed window 8 pro 32 bit and my Bluetooth is not working after that. Previously window 7 ultimate 32 bit was installed in my laptop. after installation of window 8 pro 32 bit the driver of Bluetooth is not working. In window diagnosis it says "Generic Bluetooth Adapter not working properly" . Generic Bluetooth Adapter Properties
Device status : Windows has stopped this device because it has reported problems. (Code 43)
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
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Apr 21, 2013
My audio disappeared and stopped working. my audio icon has a red x on it and when i click it it wants to detect problems (it doesn't work).
what should i do? how should I diagnose the audio? I feel like this is hardware problem as it just happened out of the blue. The audio board has a USB connection (which is working) so the connection from it to the mother board is fine.
Installing and updating the driver did nothing. I can't get the device manager to detect the hardware (scanning does nothing).
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Mar 7, 2014
Every 20 or so minutes I have to keep going into my mouse settings to change the Verticle Scroll speed back up to 4, up from the default 1. This problem has been occurring since I got this laptop in november last year, and I've been up for 2 and a half hours trying to finally fix this tedious problem, I'm starting to lose hope and it's getting to the point where it makes me not want to even get on the computer. My Dell Touchpad program that came with the computer is always turned off when the mouse is plugged in, so that can't be why.
There are two ways for me to change the scroll speed, by going into the Windows 8 PC Settings>PC & Devices>Mouse & Touchpad, and the mouse properties that are in the control panel. When I change the Mouse & Touchpad settings they change the settings in the mouse properties but not vice-versa.
There is no KH-whatever file in my startup list.
Synaptics drivers for touchpad are up to date, as is the mouse driver.
My mouse is a Engage Optical Mouse, I've had it for about 2 years and I never had a problem with it on my last computer. My current laptop is a Dell Inspiron M531R-5535.
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Sep 15, 2014
I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.
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Nov 18, 2013
I am using Windows 8.1 Enterprise x64. I have normally used bluetooth on my HP Probook 4730s this days with my bluetooth headset. Now I have installed Office Remote Controller Add-In for Office 2013 Pro and since then I was not uble to turn on the bluetooth. I don't believe it's because of this Add-In for Office 2013, but I don't get it what could be wrong. I also can't make a system restore on any date.
When I go to PC Settings and go to Bluetooth, PC Settings just freeze or crash. I have updated bluetooth drivers and that doesn't solve the problem. Reinstalling my Windows is not an option in this moment, because I am working on a lot of projects and it will eat my time if I have to install Windows, Visual Studio, SQL Server and Office again.
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Nov 8, 2012
how do i change my system's bluetooth name on windows 8??
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Feb 10, 2014
I have an original W 8.1 in a Lenovo x1 Carbon (64) and want to connect via Bluetooth to an updated 8 to 8.1 HP Envy (64). Both have Bluetooth. Although I can connect other devices (phone, speaker, etc.) I cannot connect the 2 PC's. I can get the name of the PC on the device screen and am asked to connect but then I get a notation showing a pass code and am asked to verify (yes - no) if this is the pass code shown on the other computers screen. I cannot find a pass code for the other computer and none is shown on the screen. Is there a way to connect the two computers?
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Aug 3, 2013
My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.
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Sep 15, 2014
I have a bluetooth module (Broadcom 2070) installed in my laptop.The hardware seems to be functioning fine (at least from Device Manager). However, when I go to Bluetooth Settings, all I see is this:
I'm not able to remove the Bluetooth Mouse there, and I'm also not able to detect any Bluetooth devices at all. I've even tried to use a Bluetooth dongle but to no avail. I've seen some suggested solutions to enable Bluetooth Support Services (which I have, and placed under Local Access), but this doesn't work for me as well.
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Sep 28, 2013
I am trying to import my contacts to the phone, which I gather can be done with a bluetooth connection via some sort of PIM that the bluetooth software recognizes. For the life of me I can't find any explicit reference to any particular PIM software that the Windows 8 bluetooth Properties dialog recognizes. Or, have I misunderstood the capabilities here? Do I have to buy and install Outlook?
I am unfortunately using Thunderbird as email & contact manager, but I've exported my contacts via .csv in the past so If I can find the appropriately compatible PIM for Windows 8 Bluetooth I think I can muddle through.
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May 11, 2014
Bluetooth device is not working
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Sep 13, 2013
I want to change OWN Bluetooth device name. I am using windows 8 which comes with my new laptop Dell Inspiron 15z. The company has set my default bluetooth name as "User". However I want it to be changed but how.
I have tried going to Device manager, Devices and printers etc.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Jan 20, 2014
Every time I try to pair my Bluetooth keyboard in Windows 8.1, I get the error "That didn't work", with the subtext "Try again, and make sure your keyboard is still discoverable."
Given the uselessness of the error message, I don't even know where to start troubleshooting.
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Jul 2, 2013
I have two headsets that I've used in the past with ps3, 3 win7 laptops and my iphone with no issues and are still working fine but Windows 8 cant discover them however its finding my ps3, xbox and a cellphone.
Connecting the headsets to the computer with usb shows the devices names but no drivers install.
(link to computer specs) HP Pavilion Slimline Desktop 6GB Memory 1TB Hard Drive s5-1554.
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Dec 1, 2013
I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed to connect error. I reinstalled the Bluetooth driver with the latest driver from the Toshiba website and now the Laptop wont even see any devices.
Laptop: Toshiba Satellite Pro C850-1HE
Short Model no: PSCBXE
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Celeron(R) CPU 1000M @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 1931 Mb
Graphics Card: Intel(R) HD Graphics, 1029 Mb
Hard Drives: C: Total - 292798 MB, Free - 266879 MB;
Motherboard: Intel, PLCSF8
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled
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Oct 26, 2013
Windows8.1 do not recognize any bluetooth., But Windows 8 will be easily identified. Install bluetooth driver in Windows 8.1, but I do not know why I can not be activated.
Model: Asus k53sd
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May 10, 2013
I have a brand new Dell M6700 laptop with Windows 8, which seems to have an extremely annoying bug or feature. While working I usually have many windows open in desktop mode, such as Visual Studio, Outlook, remote desktop etc. Every now and then some of the windows decides to stay on top of the window stack. This could be a nice feature in some cases, but usually it is just bloody annoying, as e.g. when creating new email the new mail window may be buried under Outlook itself, which has for some reason decided to stay on top.
This staying-on-top behavior has occurred with multiple software including windows explorer, remote desktop, outlook and visual studio. So far I have not been able to figure out how to reproduce this, it seems to happen randomly. Usually the software has to be restarted to resume normal behavior, but at least once the window has resumed normal behavior without restarting.
Is this is a normal feature in Windows 8? Is there some weird keystroke or gesture which I happen to activate without knowing it? Could it be some third party software, which might be already installed on brand new Dell laptops? I know there are some software to force windows to stay on top, but I have not installed such.
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