New Toshiba Laptop With Windows 8 Mouse Keeps Disappearing?
Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.
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Feb 7, 2013
I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?
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Dec 25, 2013
I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.
I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.
Cannot boot, but got a command prompt. Ran "bcdedit" and got:
"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."
Other things I uncovered:
Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery
(note both partitons 1 & 2 say "System" for type.)
Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden
I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.
I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.
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Jul 8, 2014
Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.
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May 10, 2013
I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?
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Dec 11, 2013
My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.
Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.
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Aug 16, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled
My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.
At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:
1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.
The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.
I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Aug 7, 2013
I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.
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Dec 26, 2013
My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?
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Feb 15, 2014
I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.
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Sep 28, 2013
I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.
I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?
Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.
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May 2, 2013
I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.
I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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Aug 22, 2014
I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.
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Aug 19, 2014
I have a Toshiba Satellite laptop model C55D-A5107. I got this laptop this year and it continually crashing.
These are the errors that I have gotten so far since I decided to write them down. There probably are others that I did not write down or missed due to laptop restarting. Errors listed below.
MEMORY_MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGE_AREA (HTTP.SYS)
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May 11, 2013
I bought the new HP DV6 laptop with windows 8. How can I reverse the mouse scrolling with 2 fingers? because I use Mac and I got used to scroll in the inverse way of this HP.
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Jul 25, 2013
I use a Gateway NE56R49u Windows 8 laptop, which I sometimes use to connect to a Dell computer monitor via VGA and an external keyboard and mouse using USB. I want to be able to use the monitor with the ext. mouse and keyboard while the lid of the laptop is closed, however, everytime I close the lid the system goes to sleep and won't turn back on even if I move the mouse or press a key on the keyboard. I've tried going to Device Manager and enabling the mouse and keyboard to wake my Windows 8 laptop but that seems to have no effect on what happens when I try to wake my laptop when the lid is closed. I am able to do this on a Windows 7 laptop (HP Pavilion g6), but how can I configure my windows 8 laptop so I can do the same on my Windows 8 laptop?
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Aug 20, 2014
On my Toshiba laptop (I've only had it since the 8th of August) under Networks it says, "No connections are available". I was playing Diablo3 and then it suddenly said not connected to battletnet. That is besides the point, but I think I might have hit something that turned the wifi off. After failing to fix it with a system restore it blue screened saying something about an error and collecting a data and that it was going to restart itself. Then it said to get more information or something like that the error code was MEMORY_MANAGEMENT. After restarting I thought it was still messed up (it showed no networks available in the lock screen) then I logged on and it still did. Then it showed I was connected to WiFi again, then after leaving for a few brief minutes it was back to no connections available. It did the blue screen thing again and restarted.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Jun 8, 2014
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
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Aug 10, 2014
Laptop Keyboard and Mouse is not working properly now. Last time this occurred which was about 3 months ago, I reset-ed Windows 8 and it was all working again. When this occurs, in both incidents, I can't go to bios, can't enter password to login, can't open on-screen keyboard(except sometimes), and even if I get open, using it is same as using the keyboard.
Mouse errors: LMB changes to Select all thing so I can't click anything. This issue is same at least most of the time.
Keyboard errors: This varies a lot from time to time.
I reset-ed OS this time too and the problem still exists unlike before.
Ex: I'm not sure this key is this or not, but it was I think Z is ctrl, x is alt, a don't work, ctrl, alt, shift don't work. Then, keyboard itself keep on pressing space or opening windows support.
And then I updated my BIOS and now the problem was a little bit solved or I think it would be best to say the problem changed bit.
Now z,x,a, spacebar, ctrl, alt, shift, everything working,except ! and maybe a few other keys, but now It keeps pressing caps lock, shift and opening up windows support.
Then I restarted, and now I pressed F2(BIOS) and it let me in. I tried changing the boot priorty order but those keys F5/F6 aren't working, so I restarted, now again I can't press F2.
And sometimes laptop beeps for some reason on booting up.
There are no keyboard drivers except the default one and sticky and filter are all off.
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Dec 19, 2013
I dont know how to fix it but when i click on something on my desktop it will disappear and have to minimize the other apps to get it to stay open and task bar does the same thing.
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Aug 16, 2013
Under Windows 8, when I minimize a window it disappears completely? Have I somehow changed a setting for the actions of the minimize button? Task manager show the program running but nothing appears in the taskbar. All programs are doing this so it must be a Windows 8 setting?
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Dec 23, 2013
Windows 8.1, but I've noticed my files icon pictures disappearing, first it was my malwarbytes logo, then now my utorrent logo also disappeared?
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Apr 12, 2013
how this glas pane works instead of a scrollwheel? Handling, etc.
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Jan 31, 2013
I've just upgraded from Windows XP to Windows 8 on a Dell Latitude D820, which went fine. But, after installing a new driver for the video card (Quadro NVS 120M), the Start Screen is not working anymore. As soon the mouse touches a tile, they all disappear and I'm left with only the background image.
I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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Jan 19, 2014
I recently upgraded from XP to Windows 8 and subsequently to 8.1 I'm having persistent problem with desktop icons disappearing. This happens when our PC has been on for around 10 minutes, regardless of whether the PC is active or not.
The second problem is the icons on the taskbar will not work correctly - only a very small window opens above each icon and it will NOT maximise. The only way to solve this I've found is to restart the PC but it's becoming more and more frequent ..
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Feb 16, 2014
Why my mail keeps disappearing i use the normal mail app in win 8.1 and i keep moving mail i want to keep to a private folder but although i check to make sure it is there at a later date it is not, I only use this folder to store mail that i want to keep so it is not me deleting them by mistake.
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Jul 3, 2014
Every time I start my computer and I click on an icon (on the desktop or in the Start menu), the icon disappears and this error message shows up about a dozen times:"Could not find this item. This is no longer in C:...Verify this item's location." And that things (ex- documents, my computer icon, movie, song) go to Recycle Bin. And when i select bunch of file by pressing CTRL+A, then it shows option for delete automatically. I am using ASUS K46 Series laptop with windows 8.
In my thinking, there might be problem regarding DEL key. I thought that because when i press power button of my laptop instantly boot menu comes ( which come only by pressing DEL key normally). But DEL key looks like normal like other key. There is no tapped or go inside of DEL key.
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Mar 11, 2013
USB drive constantly disappearing and not being recognized? My current solution is to delete drivers in device manager then wait until they load again. This is a temporary solution. I am using a VivoTab ME400C tablet pc with full win8 in a public environment as a kiosk and users are exporting data via the usb.
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