Windows 8 Toshiba Laptop Shuts Down If Unattended
Feb 7, 2013
I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?
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Sep 15, 2014
yesterday my laptop turned off suddenly and since then, everytime I turn it on it turns off before windows loading.I isn't hard drive issue cause I checked it and it works fine on other pc.I even tried to boot from cd but again it turns off.
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May 30, 2013
I know all the settings, both in power option and advanced section all settings are set to "do nothing" when closing the lid, but when i close the lid and open it later it turns on, in fact it was neither on nor sleep, power cable is connected always.
I have hp probook 4520s and Windows 8 x64.
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Feb 4, 2014
I recently reinstalled Windows 8 completely because I bought an SSD for in my laptop. I exported my power plans I used before the reset (when Windows was still on the HDD) and imported them again after the reset. In every power plan, Windows should go to sleep mode when closing the laptop lid, but that's not what's happening. Instead, Windows shuts down entirely, but the power light on my laptop indicates it's in sleep mode (flashing slowly). I also tried the built-in power plans (after just adjusting the appropriate setting), but the same happens. When i change the setting to do nothing (instead of going to sleep mode), it acts like it should: it does nothing.
I refreshed Windows but even now I recently reinstalled Windows 8 completely because I bought an SSD for in my laptop. I exported my power plans I used before the reset (when Windows was still on the HDD) and imported them again after the reset. In every power plan, Windows should go to sleep mode when closing the laptop lid, but that's not what's happening. Instead, Windows shuts down entirely, but the power light on my laptop indicates it's in sleep mode (flashing slowly). I also tried the built-in power plans (after just adjusting the appropriate setting), but the same happens. When i change the setting to do nothing (instead of going to sleep mode), it acts like it should: it does nothing.e problem still remains.
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Jul 10, 2013
I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below.
[ Name] Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
[Code]....
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Sep 21, 2014
MY laptop starts up to start menu then I get tons of pop up saying windows system 32 cmd exe ? I CANT CONTROL LAPTOP AT ALL ! Then it crashes, I need computer for work n school and it's a new Dell so disappointing .
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May 20, 2013
Last night chkdsk tried to fix errors on C: on startup after I restarted my laptop. It was taking too long so I went to sleep, but in the morning, I had trouble turning the laptop on. When it did, the Automatic startup repair ran. Now the problem is that my laptop shuts down abruptly while startup repair is running. I'm not really sure if the repair finished running but, it was still saying that it was fixing errors. Everytime I turn it on the same thing happens. I can't use the windows 8 installation ISO in my usb because I can't set it to boot using the usb and I need to change my settings first to access the bios.
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Sep 15, 2014
I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.
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Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.
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Dec 25, 2013
I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.
I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.
Cannot boot, but got a command prompt. Ran "bcdedit" and got:
"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."
Other things I uncovered:
Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery
(note both partitons 1 & 2 say "System" for type.)
Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden
I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.
I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.
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Jul 8, 2014
Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.
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May 10, 2013
I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?
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Dec 11, 2013
My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.
Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.
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Aug 16, 2014
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled
My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.
At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:
1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.
The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.
I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.
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Sep 13, 2013
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
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Aug 7, 2013
I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.
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Dec 26, 2013
My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?
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Feb 15, 2014
I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.
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Sep 28, 2013
I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.
I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?
Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.
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May 2, 2013
I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.
I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.
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Mar 11, 2014
My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)
Laptop: Toshiba c55-a5285.
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Aug 22, 2014
I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.
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Aug 19, 2014
I have a Toshiba Satellite laptop model C55D-A5107. I got this laptop this year and it continually crashing.
These are the errors that I have gotten so far since I decided to write them down. There probably are others that I did not write down or missed due to laptop restarting. Errors listed below.
MEMORY_MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGE_AREA (HTTP.SYS)
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Aug 20, 2014
On my Toshiba laptop (I've only had it since the 8th of August) under Networks it says, "No connections are available". I was playing Diablo3 and then it suddenly said not connected to battletnet. That is besides the point, but I think I might have hit something that turned the wifi off. After failing to fix it with a system restore it blue screened saying something about an error and collecting a data and that it was going to restart itself. Then it said to get more information or something like that the error code was MEMORY_MANAGEMENT. After restarting I thought it was still messed up (it showed no networks available in the lock screen) then I logged on and it still did. Then it showed I was connected to WiFi again, then after leaving for a few brief minutes it was back to no connections available. It did the blue screen thing again and restarted.
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Jul 10, 2014
If I leave my Windows 8.1 PC unattended for even a short while, I find I have to push reset button to get it going again. The taskbar experiences changes in that desktop apps will not work, whereas metro apps will work. The only solution I've found so far is the reset button. This occurs often during any given day.
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Jan 16, 2014
I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) ...
Here is the info from Who Crashed:
This was probably caused by the following module: win32k.sys (win32k!NtUserGetDC+0x24)
Bugcheck code:
0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path:
C:WINDOWSsystem32win32k.sys
product: Microsoft Windows Operating System
Company: Microsoft Corporation
Description: Multi-User Win32
Driver
Bug check description: This indicates that invalid system memory has been referenced. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.
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Jul 9, 2013
I do a lot of scheduled recording with my Windows 8/x64, tuner card, Xbox extender set up. I've been using MCE Standby Tool to be able to automatically go in and out of standby or hibernate mode for unattended recording. It worked great until I upgraded to Windows 8 and now won't go into Standby again automatically after recording a program.
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Jan 16, 2013
My employer is starting to look at Windows 8 for our tablet PCs. Currently we only have 1 model, its the Dell Latitude ST and are using Windows 7 on them. I am trying to create and customize an automated install of Windows 8 for our Latitude ST's.
I've used MDT to capture a Windows 8 Enterprise 32bit image and can image Latitude tablet from thumb drive just fine. In image I copied (not installed) driver files to my WIM file. My unattend.xml file works fine, am not getting any prompts once booting into image on my Latitude ST's.
The problem I am having is Windows Setup is not installing any Latitude device drivers. I copied the device drivers to C:WindowsINFLatitudeST folder and in it is a folder for each device (i.e. Network folder contains all driver files for NIC). I see in the registry that the device path is set to %systemroot%INF so I think I have correct location for parking the driver files. I'm assuming that Windows 8 will search all files/folders in C:WindowsINF for correct INF file. I even tried copying the actual network driver files to C:WindowsINF thinking the system should see it and then install drivers (incase it didn't search for sub folders). To make sure I have Windows 8 supported drives, I downloaded latest driver and still don't work. Everything I try I just cannot get device drivers to install during setup.
Once I am in OS, I can go to device manager, see devices that are unknown, then manually install drivers pointing to the C:WindowsINFLatitudeST folder. Manually works, automated don't.
On Windows 7 Pro 32bit OS, I don't have a problem. The Windows Setup will search C:WindowsINF and find all the correct device drivers for the Latitude ST tablet and install them during setup.
Why cannot I get drivers to install during setup?
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Feb 27, 2014
Mini dump files.
Computer specs:
Motherboard: Gigabyte z77x-ud3h
i7 3770k, never overclocked running stock
16GB crucial ballistix 4x4GB
EVGA Nvidia Geforce GTX570 HD
Antec high current 750w gamer PSU
Problem: My computer crashes randomly, sometimes while I'm working, sometimes while I'm away from the computer, there doesn't seem to be a pattern. Oddly enough, windows 8.0 ran just fine and never crashed. Windows 8.1 seems to crash much more frequently, and either blue screen or just lock up and reboot with no blue screen.
Suspected potential problem: When upgrading to windows 8.1, in order to get my very old cisco VPN client working, I had to install a citrix DNE (deterministic network) driver. I'm guessing it could be related to this and the old cisco client, though I have unchecked DNE on the network adapter and I have still had crashes, even with it unchecked/disabled in theory.
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Sep 3, 2013
I'm using DISM to create a custom image, we use a vlk licence key to install but this isn't being accepted on the answer file. Its definatly a valid key and being entered correctly). I'm just getting the error 'The unattended answer file contains an invalid product key' Is there anything i can do to get around this?
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Apr 21, 2013
Is there a fix for Windows 8 shutting down automatically after about an hour?
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