Toshiba Win 8 Laptop - HD Failed - No Recovery Disks - Options?

Sep 28, 2013

I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.

I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?

Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.

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Setup Installation :: How To Make Recovery Disks

Jan 6, 2013

I bought a new PC the other day, and it has Windows 8. It advised me to make recovery disks, so I started the Setup Wizard. However, when it tried to actually burn the first disk there was an error, and it didn't complete.

Now, when I try to do the recovery disks again, right after it has prepared the files, the following error comes up: "Unhandled Exception: cannot create a file when that file already exists.".

So i'm a bit stuck. Is there a way to get my recovery disks done?

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Setup Installation :: Can't Reinstall From Factory Recovery Disks - Possible MBR

Jul 25, 2013

My daughter brought her Gateway NE71B laptop to me because it was running like a snail. She had NO anti-virus software so I plugged in an external HDD and created what I thought was a Recovery Partition. When I had the computer boot to the external drive I tried the auto repair twice and failed both times.

When I tried to recover from the external drive I got an error message that said I/O error that could be caused by the fact that a portable device needed to be plugged in to continue.

Didn't know what to do so I unplugged the drive and tried again. No bootable devices found. Plugged the external drive back in and got the same I/O error. So I thought I'd just order the recovery media from Gateway. The day it arrived, I put the System Recovery disk in, It booted to the recovery screen with 3 options; Full recovery (original factory setup), Full recovery after removing data and Exit. I've tried both the first 2 options and up pops a window that says; Recovery must be done in Legacy Mode.

So I changed the bios from UEFI to legacy, restarted the computer with the Sys. Disk still in DVD tray, It start to load the recovery screen and up pops a window that says; Recovery Can Only Be Done In UEFI Mode.

If I were to guess, I would say I have an MBR virus and it's playing tricks with me. I've ordered a new identical hard drive to install when it arrives and hope to be able to get the recovery media to get back to normal.

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Setup Installation :: Windows 8 Not Accepting HP Recovery Disks?

Mar 25, 2014

it goes thru all 3 disks and then says failed...I have reset EUFI and CSM & formatted is maddening....I have 3 HP 2000 doing the SAME THING!!! what is going on with simple wipe and reinstall FROM THEIR recovery media...the other 2 are Toshiba using USB...

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Setup Installation :: HDD To SSD With System Recovery Disks - No Bootable Media

Jun 22, 2013

Not sure if it's Lenovos only, but trying to migrate Windows 8 OEM to an SSD has been a huge pain in the ass. This process should not be as difficult as Lenovo/Microsoft has made it.

I purchased a Y400 along with a 256G SSD. I'd like to clean install Windows onto the SSD, I did not want to copy image. I went through forums for hours trying to put a recovery system on a usb with no luck (even with the instructions given by a Lenovo moderator on their website), I kept getting "missing partition drive". I broke down and paid Lenovo the ridiculous "shipping charge" of $59 for the recovery disks.

These are my steps so far:

-My SSD is installed and I removed the HDD (until Windows 8 was installed, I'd then format it)
-Put Disk 1 into the optical drive (Disk 1 states it's the format sequence and starting point for restore, Windows 8 actually on disk 2, I believe)
-Pressed the "Novo" button on the left side of the machine (gives options of Normal Startup, BIOS Setup, Boot Manager and System Recovery)

*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*

Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.

Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
Boot device priority was now displayed with SATA ODD, SSD and Network Boot.
I reordered to boot from SATA ODD
Saved and exited

Upon restart, I pressed F12 (select boot device), and chose the SATA ODD
It went into a DOS looking screen and gives "No Bootable Device - Insert boot disk and press a key"
I've also tried variations of the above procedures for a few hours with no luck.

I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.

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Tablets :: How To Reset Acer W510 Without Recovery Disks Or KB Dock

Feb 13, 2014

I was given an Acer W510 that came with no recovery media (the original disks or a micro USB flash recovery)

It also does not have the keyboard dock with it. I am stumped as to how I might reset this tablet. How to make a USB recovery drive, that might work but they would have to have the same tablet, right?

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Hardware Drivers :: Failed Driver Software Installation - TOSHIBA USB Drive

Jun 8, 2014

I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with a software installation CD or guide... It's plug and play only I think. The white LED light goes on flickering right when i plug it in till i remove it. A click sound along with metallic scratching sound comes from the device at a regular interval while plugged in & also I can feel the drive moving inside as soon as it is plugged.

I had tested it in all the ports of my system, also in many other systems of my friends but gives the same error on plugging in or the system does not identify it. It cannot be seen in My Computer. the hard drive is not getting recognised. In Device manager I cannot see any error in USB ports & everything is workng properly. USB ports works when other devices are plugged in.

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Possible To Reset Windows 8 Laptop Without Disks?

Aug 24, 2013

Windows 8. My laptop has been experiencing problems lately, and i'd like to start fresh. I realize there is an option to reset your laptop (deleting all your files and start new) but i have one question. Since my laptop came with windows 8, i have no installation disks for them. I've read in this article here, Windows 8 features a reset button: Re-install Windows without a disc - Liliputing , that the windows 8 image-thingy (im not good with computers so i dont know the correct terms) is "built in" to the operating itself. Would this mean that i am able to reset my whole laptop (deleting everything and set to factory settings) without having to bother with burning disks and such? If so, would it mean that this is as simple as clicking one button and letting the laptop do all the work?

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Toshiba Satellite C855D - Recovery With Different Computer Disc

Jun 27, 2014

I am working on a Toshiba Satellite C855D (Windows 8 originally) that would not boot. I tried the repair, restore, and recovery but that did not work. So I used a recovery disc from a Toshiba C55D (Windows 8.1) and got it working. The problem I have is the c855d now shows as the c55d. My question is does the product key come from the motherboard or the software.

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Setup Installation :: Toshiba C855D S5320 - Access Recovery After By Using 0 (zero) Getting BSOD

Apr 4, 2014

First of all the recovery partition is on the drive.. second it is as if not there.. or wont run due to me running a windows 8 disk (made from another pc trying to reset it.. although there was never the option to do so).. I've tried imagex and still no go.. maybe I did it wrong? or am I missing something entirely..

everytime I tried to access the recovery after by using 0 (zero) all I get is the BSOD.. ive been trying to see if there is a way to use cmd to force it to run possibly? or some other way?

btw its windows 8 x64 core

The recovery partition has all the drive files I believe, I can see them in regular windows.. just cant seem to get it to tie with boot.

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Setup Installation :: Addressing Reset And Recovery Options?

Jul 16, 2014

i installed monitoring and filtering software on the computer. my kids just restarted the computer and choose refresh and it was gone. in win 7 i set a new restore point and deleted the previous ones solving that problem. i know that there is a way to not allow using the system refresh with group policy and regedit hacks but i would not like to have to go down that road.

how can i control what the restore and refresh settings do?

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Automatic Repair Loop / Recovery Options Not Working

Jun 23, 2013

Recently was running a backup program and suddenly I get the Windows 8 blue error screen (the one with the mocking '' icon) and system dies. I turn on and it seems to booting very slowly then it proceeds to do the pre login screen installation of updates. After half an hour or so and with updates on around 70%, system dies again. Now when I turn the machine on it appears to alternate between either hanging for ever on the Windows 8 loading screen or attempting to run an 'Automatic Repair' which invariably results in a blank screen and no fix.

Having read several 'Automatic Repair loop' posts on the net, it appears I need to load the recovery disc and run repair or restore programs from there. Of course the CD I made failed (crappy disc?) so I had to search my original licence email and use the provided link to download and create a new installation disc from a working machine. This disc loads and gives me the option to install Win 8 (presumably a fresh install with loss of files) or a troubleshoot menu. Running the automatic repair option results in a rather inane 'Couldn't do it' message and gives a blank path to a log file. The system restore option prompts me to 'Restart and select operating system before trying this' and i'm not sure how to do this as no such option is given at boot.

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Toshiba Laptop Won't Start Up Operating System

Aug 7, 2013

I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.

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Dec 26, 2013

My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?

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Toshiba Laptop Stuck At Boot / App Menu?

Feb 15, 2014

I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.

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Windows 8 Toshiba Laptop Shuts Down If Unattended

Feb 7, 2013

I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?

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New Toshiba Laptop With Windows 8 Mouse Keeps Disappearing?

Dec 25, 2012

I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.

I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.

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Setup Installation :: Windows 8 Failed To Boot - Going Into Automatic Recovery Mode

Mar 24, 2014

I have a Lenovo G580 laptop 2gb RAM, i5, and 500gb HDD. It had windows 8 RTM 32 bit installed on its C drive. It had come with DOS preinstalled so I had to do a fresh install of windows 8 via bootable usb. It worked well for few months but now it refuses to boot and goes into "automatic recovery mode" and then it says that your pc needs to be repaired with a recovery disc.

I did not made any recovery disc when it was working so I tried to do a fresh install of win 8 and then win 7 via bootable usb, but both have failed. The screen freezes after blue logo of windows appears and then it restarts saying it has encountered an error and needs to be restarted.

I have tried booting it in safe mode along with all other options on start-up menu but it doesn't work.

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Audio :: Toshiba Laptop C660 / Win 8 64 Bit - No Sound On Headphones Jack

May 2, 2013

I have a Toshiba Laptop c660 with windows 8 professional installed. I can`t make the jack for headphones to work. The jack is not broken because it works on Ubuntu.

I installed the driver for my soundboard. Didn`t worked. I unistalled it and i let windows chose the best option for me but still didn`t worked.

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Hardware Drivers :: Toshiba Laptop Doesn't Have Function Key Support Win 8.1?

Mar 11, 2014

My Toshiba laptop does not let any of the function keys operate properly. When I press one, nothing happens. I have also tried holding down the FN key, to no avail. I thought this was a Toshiba issue, but after multiple customer support "experiences" who told me that the operating system was corrupted, I think it may be a Windows 8.1 issue. This happened under Windows 8 too. Toshiba has a keyboard driver for this laptop model for Windows 7, but not 8.1. Is this a common problem with Windows 8.1 (All drivers are up to date and function key support is enabled in the BIOS)

Laptop: Toshiba c55-a5285.

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Cannot Boot Toshiba Laptop Windows 8.1 / Created Duplicate EFI Partition

Dec 25, 2013

I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.

I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.

Cannot boot, but got a command prompt. Ran "bcdedit" and got:

"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."

Other things I uncovered:

Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery

(note both partitons 1 & 2 say "System" for type.)

Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden

I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.

I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.

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Toshiba Windows 8 Laptop Crashed - Error Message 0xc000000e

Jul 8, 2014

Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.

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Toshiba Satellite Laptop - Can't Change BIOS / Boot Priority

Aug 22, 2014

I have just bought a Toshiba Satellite laptop. Before installing everything I wanted to partition the hard drive, for various reasons. To do so, I installed EASUS Pro. (Have used that many, many times on my W7 PC without a problem.) Anyway, it went away to resize the boot partition and now I can't do a !@#%$ing thing. The laptop boots to a 0xc0000225 error screen, and that's it. I entered the UEFI Firmware Settings, and managed to firstly change the fn keys to standard (YAY!) but I CANNOT use the F10 key to save the boot priority to CD/DVD or anything else, so I have nowhere to go from there.

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Toshiba - How To Reinstall Windows 8 On New Laptop After Formatting Hard Drive

May 10, 2013

I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?

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Toshiba Satellite Laptop Model C55D-A5107 Continually Crashing?

Aug 19, 2014

I have a Toshiba Satellite laptop model C55D-A5107. I got this laptop this year and it continually crashing.

These are the errors that I have gotten so far since I decided to write them down. There probably are others that I did not write down or missed due to laptop restarting. Errors listed below.




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Apps / Software :: Toshiba Laptop Upgraded To 8.1 From Windows 8 - Tiles Not Responding

Dec 11, 2013

My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.

Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.

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Windows 8 Toshiba Laptop Only Run In Safe Mode - Critical Process Died

Aug 16, 2014

System Info Utility version
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled

My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.

At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:

1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.

The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.

I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.

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Audio :: Toshiba Laptop Running Windows 8.1 - Suddenly Sound Stops Working

Sep 13, 2013

I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:

Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.

When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.

These are the current (default settings) I have played with them but nothing fix the issue.

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Setup Installation :: Laptop MOBO Failed Transfer W8.1 To New Computer?

Jul 9, 2014

I bought a laptop, specifically the Samsung QX410-J01. The Laptop came pre-installed with Windows 7, and I upgraded to Windows 8 on 10/26/2012. I bought the Windows 8 Pro product key, downloaded, and upgraded to Windows 8.

Just last week my laptops Motherboard failed and my computer would no longer start up. The HDD works just fine though so all my files are safe. I decided I wanted to build my own PC and I am simply waiting on my case to arrive.

My question is I want to use Windows 8 on my new PC. The problem I am facing is I do not know how I am going to install Windows on my new machine. I do not want to purchase a new install disk and license since I have already paid for the OS. I can only think of two options and I am not sure if either of them are right.

1. Plug in my laptops hard drive into the new desktop. Run Windows 8.1 on that and use the new Terabyte hard drive I bought as a second hard drive.

2. Somehow put Windows 8.1 on a flash drive and install it from the flash drive onto the new blank hard drive. Then use the product key that I had purchased to activate the OS onto the new hard drive!

I really do not want to have to purchase Windows again, but if I must I guess I will. I believe there has to be a way I doubt after being a loyal Microsoft customer, switching to Windows Phone recently, and buying an Xbox One, that Microsoft will just say "Too bad, buy it again".

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Maintenance :: Get BIOS Options Back To Factory Settings With All Options?

Apr 20, 2013

I recently purchased an Asus N56VJ with Windows 8 pre-installed. At first I was trying to downgrade to Windows 7, but could not get past the windows splash screen trying to do a clean install . Anyway, while I was trying to figure out how to install windows 7, I was messing around in the bios. I decided to just stick with the Windows 8, but my bios is screwed up. I do not have any boot configuration options anymore. I tried to flash my bios, but the bios was still the same. I did a full reset on my machine, and still no change in the bios. Is there any way to get my bios options back to the factory settings with all the options?

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Apps / Software :: Win 8 ASUS Laptop - Open Office Download Failed

Sep 12, 2013

Download of Open Office 4.0.0 from SourceForge failed on Win 8 ASUS laptop.

Error Message:

C:UsersSusanDownloadsApache_OpenOffice_4.0.0_Win_x86_install_en-US.exe.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I did not have a problem with the same download on a Vista machine. I sent an email to SourceForge. No response yet.

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