Laptop Shuts Down Unexpectedly
Jul 10, 2013
I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below.
[ Name] Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
[Code]....
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Nov 25, 2013
I've clean installed windows 8.1 pro vl x64 in my laptop (Windows Media Center is not installed of course). and activated successfully with KMSmicro 5.0.1. Windows is fully updated.
I have this problem: it wakes unexpectedly from sleep at either 04:00 or 05:00 at night.
I check in the Event Viewer and the first entries after the wake are always, eg.:
Code:
Event: Kernel-General
Description:
The system time has changed to 2013-11-24T03:19:07.500000000Z from 2013-11-24T00:19:12.031510800Z.
Change Reason: System time synchronized with the hardware clock.
Code:
Event: BTHUSB
Description:
Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.
and
Code:
Event: Power-Troubleshooter
The system has returned from a low power state.
Sleep Time: 2013-11-24T00:19:02.334201600Z
Wake Time: 2013-11-24T03:19:09.179443500Z
Wake Source: Unknown
The following is what I've tried so far based on these two links:
Spoiler: [URL] ....
1a. Go to Device Manager - Select each keyboard and mouse device and right-click Properties - Go to the Power Management tab and untick "Allow this device to wake the computer".
1b. Double checked the above for my onboard ethernet network card
2. Checked in Task Scheduler and no active task is set to allow to "wake the computer to run this task" having such launch time.
3. Checked in Automatic Maintenance and "Allow scheduled maintenance to wake up my computer at the scheduled time" is disabled.
4. Ran cmd as admin, and:
Code:
C:Windowssystem32>powercfg /lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0
[Code] .....
5. checked in Power Options>change plan settings>change advanced power settings and the "Allow wake timers" is disabled for both On Battery and Plugged in.
6. There's no relevant setting in the BIOS.
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Sep 21, 2014
MY laptop starts up to start menu then I get tons of pop up saying windows system 32 cmd exe ? I CANT CONTROL LAPTOP AT ALL ! Then it crashes, I need computer for work n school and it's a new Dell so disappointing .
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Sep 15, 2014
yesterday my laptop turned off suddenly and since then, everytime I turn it on it turns off before windows loading.I isn't hard drive issue cause I checked it and it works fine on other pc.I even tried to boot from cd but again it turns off.
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May 30, 2013
I know all the settings, both in power option and advanced section all settings are set to "do nothing" when closing the lid, but when i close the lid and open it later it turns on, in fact it was neither on nor sleep, power cable is connected always.
I have hp probook 4520s and Windows 8 x64.
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Feb 7, 2013
I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?
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May 20, 2013
Last night chkdsk tried to fix errors on C: on startup after I restarted my laptop. It was taking too long so I went to sleep, but in the morning, I had trouble turning the laptop on. When it did, the Automatic startup repair ran. Now the problem is that my laptop shuts down abruptly while startup repair is running. I'm not really sure if the repair finished running but, it was still saying that it was fixing errors. Everytime I turn it on the same thing happens. I can't use the windows 8 installation ISO in my usb because I can't set it to boot using the usb and I need to change my settings first to access the bios.
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Feb 4, 2014
I recently reinstalled Windows 8 completely because I bought an SSD for in my laptop. I exported my power plans I used before the reset (when Windows was still on the HDD) and imported them again after the reset. In every power plan, Windows should go to sleep mode when closing the laptop lid, but that's not what's happening. Instead, Windows shuts down entirely, but the power light on my laptop indicates it's in sleep mode (flashing slowly). I also tried the built-in power plans (after just adjusting the appropriate setting), but the same happens. When i change the setting to do nothing (instead of going to sleep mode), it acts like it should: it does nothing.
I refreshed Windows but even now I recently reinstalled Windows 8 completely because I bought an SSD for in my laptop. I exported my power plans I used before the reset (when Windows was still on the HDD) and imported them again after the reset. In every power plan, Windows should go to sleep mode when closing the laptop lid, but that's not what's happening. Instead, Windows shuts down entirely, but the power light on my laptop indicates it's in sleep mode (flashing slowly). I also tried the built-in power plans (after just adjusting the appropriate setting), but the same happens. When i change the setting to do nothing (instead of going to sleep mode), it acts like it should: it does nothing.e problem still remains.
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Sep 15, 2014
I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.
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Mar 15, 2014
I have installed all those updates and now my PC sometimes suddenly turn off by him self(never did that before) and temperatures are normal... Here is picture of event log, look with team viewer?
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Oct 25, 2013
Reloaded my computer and downloaded apps...and 2 times I received a different redirect virus and the first thing it does is turn off the system restore and wipe out any restore points. Then, I am screwed...
I always uncheck all the extra stuff like toolbars apps like to get you to download. The last app that did this was the weather channel app.
My question is, how can I configure system restore to require a password to disable it which a virus may not look for? Or anything to keep system restore intact ?
It is too easy for these virus' to keep folks from restoring.
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Oct 24, 2013
Recently my laptop face BSOD unexpectedly. some time after several working hour, or just after windows start up. i checked my mobo temperature and checked my local drives with windows check disk. but it still go bsod.
I frequently connect my computer to my TV with hdmi cable and i dont think this comes from my graphic card. I have attached the logs of SF Diagnostic Tool here.
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Jan 16, 2014
Just bought a new Gateway desktop with Windows 8 and can't maintain wireless internet connection.
Connects sometimes, but drops unexpectedly.
Sometimes says it can't connect, but does anyway and works fine. Sometimes it can't see any networks.
Usually can only see my network, though I am in a condominium surrounded by many networks.
My HP laptop (Windows XP) in the same room has a solid connection so I know the wireless signal strength is not an issue
I saw the "unstable wifi" post and tried removing network devices from power saving, that didn't work.
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Jul 5, 2013
I have a problem which started recently. The problem is that everything closes unexpectedly. I am using the classic desktop environment to use this system and all the 'apps' I use a classing Windows programs.
Randomly all of the programs that are running on the machine close down without warning (And I mean ALL of them, even explorer.exe). I know that this has not been caused by a recent installation of a program as I have not installed anything recently. I also checked the computer with an Anti-Virus software as that could have been a cause but there wasn't anything.
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Jun 19, 2014
I've recently completed a PC build:
ASUS Rampage IV Extreme motherboard
Intel i7 4930k CPU
64GB Corsair DDR3 RAM
Seagate Barracuda 3TB HDD
Samsung 840EVO 500GB SSD (boot drive)
GPU: NVIDIA GeForce GTX760
PSU: Corsair AX860
Windows 8.1
Machine started shutting down unexpectedly, and refusing to wake from sleep a few days after being built.
A few days later and the problem has got worse now - BSOD with various errors, such as MEMORY_MANAGEMENT, KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_PTE_MISUSE, and others. Oddly, desktop search has also stopped working.
I have updated the drivers and the BIOS, but this doesn't seem to have had any effect.
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Mar 17, 2013
My first build and am having problems with windows booting extremely slow, running buggy and shutting down on me randomly. It typically shuts down during strenuous tasks such as gaming and installation, but has shut down in the UEFI bios, once. When I boot back up I almost always get to the sign in menu but after putting in my password it takes a good 3-5 minutes before the start menu pops up. Sometimes it'll load up to a black screen where I can only use the mouse pointer, and access the task manager. Wondering if it's my motherboard or if it's just a driver problem. Running an ASUS M5A97 LE R2.0 with an AMD 8350 black and an Sapphire 7870 XT with two sticks of cheap 4 GB 1333 MHz ram.
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Nov 18, 2013
My system shuts off automatically sometimes when the power goes with UPS on. UPS is not giving any beeps or warning signs though. At this time UPS seems On though. But my computer shuts off as if I unplugged its power cable. My UPS battery is new and UPS is 6 years old.
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Apr 21, 2013
Is there a fix for Windows 8 shutting down automatically after about an hour?
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Feb 23, 2013
When my XPS 8500 sleeps only the screen dims but I can still hear the hard drive spinning. I set it to sleep in the power options area for 5 minutes but only the monitor shuts off. If I click on sleep in the settings area it spins all the way down.
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Mar 2, 2014
Got a custom build server - Gigabyte H87M-D3H, i5-4570, 16GB RAM. It's now running 2012 R2, but it was running 2012 initially and had exactly the same problems, which suggests hardware issues.
Nearly every night, during the night sometime, the server crashes off, and needs to be started again with the power button.
I first suspected a power issue because nothing shows in the event log.But after connecting it to a UPS and replacing the power supply (with a Corsair CX430), the issues continue.
I also get the odd BSOD - dump attached.
I've checked the following:
- Checked, rechecked and replaced all sata cables
- Scanned/chkdsk all HDDs
- Memtest for a few hours
- sfc /scannow
- UPS and new PSU as mentioned above
What else can I try?
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Apr 12, 2013
Every time I remove my data stick from the usb port my computer shuts off. I have used the drive tools function to "eject" the drive but it still shuts off. I'm new to WIN 8 and can't navigate very well in this new system to find any answers. Why this happens ....
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Oct 31, 2012
I installed a clean version of windows 8 on my PC over the weekend and since then when I start it up it gets to the load screen and shuts down. When I start it up again it works fine. I have a Gigabyte GA-Z77X-UD5H motherboard, I went to their site and downloaded the latest drivers for ethernet and chipset.
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Nov 10, 2013
I have been getting an error message when the computer shuts down, how to fix the problem? Could this be related to sleep issues the computer is having?
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Jun 13, 2013
(Streams League of Legends) we play alot of games together, or atleast used to... After every game his computer shuts down for some reason, he is a lazy man. So I guess that's why I am posting his problem so we can play more games like we used to. He went away for a couple months on a holiday, he is back now and ever since he got back his computer has been having this problem with his PC shutting down after the game is finished.
His Specs:
OS: Windows 7
CPU: Intel i5 2500k (OC @ 4.5ghz)
MOBO: MSI P67A G45 B3
GPU: MSI Twin Frozr III GTX 560ti 448core GPU
RAM: G.Skill 8gb 1600mhz RAM
HD: Crucial M4 128gb SSD
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Nov 13, 2013
After a while when i'm browsing the web etc, my wireless connection goes to Limited and there are no other wireless networks available (when there should be 10+ networks).
When i disconnect that limited connection, there are suddenly no networks found and my wireless adapter disables itself and i can't re-enable it anymore. The only thing to restart my computer.
This occures after a couple of minutes. I had this problem before, but then it fixed itself for a couple of weeks and now i have the same problem again.
I've tried reinstalling my drivers, but doesn't do the trick..
I have an Asus N76VM laptop running Windows 8.1 Pro 64 Bit with a Intel(R) Centrino(R) Wireless-N 2230 adapter.
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Oct 27, 2013
I power up the PC and monitor, i can see the POST on the monitor, and the windows 8 loading, then my monitor starts to shut down for 1-2 seconds, its not a complete shut down, like you change resolution or refresh rate, then after 1-2 seconds i can use my PC normally.
I uninstalled my nvidia drivers, and i don't have anymore this problem....
I booted windows 8 in safe mode, and i don't have the problem....
My gpu is a gtx680 and a XL2411T monitor, with dual link DVI cable...
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Jan 26, 2014
CyberpowerPC AMD FX-Series 8GB DDR3 500GB HDD Capacity Desktop PC Windows 8.1 64-bit Gamer Ultra 2140
[URL]
This started happening around 4 days ago but, since then I have system restored to a previous point and yet the problem has persisted. It has recently dropped below freezing around where I live which is unusual; however, I am in a dorm and the temperature has remained constant. I haven't really downloaded anything harmful that I am aware of in the past few days either. I also hope I got the dump files thing sorted out correctly considering there is no BSOD.
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Sep 15, 2014
I have my Windows 8.1 setup so the display turns off in 1 minute.
I have the power options setup so that the power switch shuts the system down.
But it doesn't. If the screen is off and I press the power switch on my PC the screen comes back on. I then need to press the power switch a second time for the computer to power down.
Is there anyway to configure Windows 8.1 so that the power switch does not turn the display back on, but just immediately shuts the system down?
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Apr 6, 2014
We just bought a new machine having windows 8 preinstalled and we use it as a server running small web apps but sometimes it just went dead when nobody touch it for long and we suspect it's the issue related to sleeping mode if it is how do we fix it?
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Dec 14, 2013
Don't think my OS was backed up since I was using the Home Premium version, but any recovery of files data and/or GNU licensed programs will be extremely useful.
My camper van was broken into and the OEM support disks are gone as well. Used the standard MS back up procedure on an external usb disk drive. The latter is back home, which I could FedEx to where I'm staying for the winter.
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Jul 30, 2014
my HP laptop keeps turning itself off. It doesn't shut down, just turns off. It isn't running out of charge according to the thing(cant think of what to call it) that shows me how much charge it has left, the charger does have to be plugged in for it to turn on again. It also doesn't seem to be overheating. No warning messages or anything.
When I load back it up again it takes a lot longer than usual, it's not updating.
For a bit more annoyance when it does load up Google Chrome wont start until I restart.
Not so bad if it breaks now as the warranty only has a few months left.
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