Hardware Drivers :: USB 3.0 Ports Suddenly Not Working
Nov 19, 2013
I don't know why but my external hard drive isn't showing up when connected.. Windows makes the connection noise when I plug it in but it don't show up in disk management, device manager or anywhere else... If I plug it into a regular usb port it works fine... And its a usb 3.0 capable drive it worked before....?" I tried the new hardware wizard in device manager and didn't see anything... drivers all look fine....
my USB 3.0 ports are not working with my USB 3.0 ext-HDD. It's an ADATA Nobility NH13 I don't have any other USB 3.0 equipment to test, but the ext-HDD works perfectly on my laptop and on my TV as well, so it's definitely not the HDDs fault.
When I plug in USB 2 devices, they work perfectly and at maximum speeds. Even the HDD does work when connected with a USB 2.0 cable instead of it's own 3.0 cable.
This behaviour is present on front as well as the rear ports.
In the Device Manager there IS a USB3.0 driver:
Intel(r) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) Universal Serial Bus controllers Generic USB xHCI Host Controller PCI but 0, device 20, function 0 This device is working properly
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
1)Intel 4670 K 2)Asus Sabertooth Z87 3)12 GB DDR3 ram 4)Windows 8.1 Pro x64 5)Razer DeathAdder 2013 mouse 6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
I have a Windows 8.1 Lenovo notebook and a Toshiba Satellite Windows 7 laptop, and a mouse.
Well, the mouse has been working fine for 4 months, but suddenly, the mouse has stopped working in my Toshiba laptop. As I didn't know how to fix it, and as Toshiba laptop was full of crap, I've just formatted its HDD and made a clean install of Windows 8.1 and updated everything.
After that, I've plugged the mouse in and the same error: it connects and disconnects all the time. Sometimes, if I'm in the Device Manager refreshing the devices, mysteriously it start to work, but just for a few minutes. Sometimes, and just sometimes, the Device Manager shows that there's an unknown device connected to a USB port that is not working. The error code is 43.
That mouse works perfectly in my other notebook, the lenovo. I've connected a different mouse to the Toshiba and it works perfectly, in any port. So that makes me say this:
-The mouse is not broken, cause it works in my other laptop
-Toshiba's USB ports work nice cause any other device I connect works seamlessly
-After a clean install, it can't be a software problem
I have a Sony Vaio running Windows 8.1 Pro. I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.
i just bought my asus vivobook s400ca-dh51t 14 inch touch ultrabook and after a month of using the multi gesture suddenly it stopped working, i checked the mouse setting but i cannot find the device setting for the touch pad..
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
I have problem that just crept up, my rear usb ports are malfunctioning. when I plug my mouse in the light underneath it comes on, but the mouse is not operational. The keyboards numlock light doesn't even go on.
My front ports are working now, but this is greatly inconveniencing me because, my scanner, printer, and headphones were plugged into there and now I have access to neither.
This started as soon as I plugged my phone into the front usb port as I have done over a thousand times with multiple phones even of dubious origin with no such a result.
I have two programs on my hard drive. They both require access to a COM port. When I attempt to access either one it works fine, but I need to have both of them running at the same time---thus I need an additional COM port. When I setup either program, the available port appears (COM 3). It does not allow the entry of any other port or call up an additional one---with all the COM's available, it would seem reasonable to be able to use more than one port at the time! I am using a Dell Pentium Laptop (1545) with Windows 8.1 PRO. The computer has 3G of memory.
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
I have a dual boot Win 7, Win 8 setup. Suddenly the audio has stopped working on Win 8. (Works fine on Win 7) I checked for driver updates, even "installed" an old driver which didn't actually install. The volume control shows its trying to work, puff of green comes and goes at the bottom of the slider.
However I've tried "cleaning" for other concerns and that made a real mess of the setups for several programs. I suppose I could do a refresh but that's equivalent to a re-install..
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.
However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.
Everything is up to date and was installed correctly. Having a couple of forums and speaking to Asus, I think it's a power issue. I arranged an RMA but the problem persists with the new motherboard.
Mouse - Microsoft Wireless Mouse 4000 Keyboard - Logitich K400R Wifi - Edimax EW-7811UN OS - Windows 8.1 Case - Bitfenix Prodigy-M PSU - Corsair CX500 Mobo - Asus H81M-Plus CPU - Intel Core i5-4440 3.10GHz RAM - Corsair Vengeance 8GB (2x4) DDR3 1600 HDD - Seagate Barracuda 1TB GPU - MSI R6850
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
I have Silicon Power Blaze B20 flash drive, which is not recognized by my desktop PC's both USB 3.0 ports. The flash drive's light blinks when pugged in, but no reaction from PC's side. I have tried to plug cord between flash drive and PC, but no change. It does recognize the device when plugged in any other USB 2.0 port. And the device is being recognized by other computer's both USB 2.0 and USB 3.0 ports, so I assume it is PC's fault, but what it is. My PC's USB 3.0 ports do recognize any other USB 3.0 devices - my external HDD, other USB 3.0 devices but this drive.
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
All of a sudden many of my programs either won't launch or stops working right after launch.
I have no "reset" point that can fix this, and I have tried "sfc /scannow" (without having a clue what it does). After the sfc /scannow, the command prompt message said I had some corrupt files, and not all of them could be fixed automatically.
What can cause several programs to stop working all of a sudden, and what can possibly fix it?(Without re-installing Win 8 of course)
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs: OS: Windows 8.1 Core x86 Motherboard: Asus P5KPL-AM SE (latest BIOS) PSU: Generic 500W (the old one was 450W, and everything worked fine).
I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:
Reinstalling drivers (microsoft, realtek, conexant) Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7) HDMI and headphones outputs are working just fine.
When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.
These are the current (default settings) I have played with them but nothing fix the issue.
I am having trouble with my USB connections. They will all be working fine if the computer is idle, then when I start doing things all of the drivers get disconnected, and won't reconnect after unplugging and replugging them in. Restarts don't work.
So I was using my computer the other day and suddenly my clickpad started tracking very poorly. Before it used to be accurate when it was tracking my finger, however now it jumps around the screen when I move my finger around on it and it takes a full second before the clickpad translates initial input to the mouse. If I put my finger on the trackpad and start moving it the mouse will jump to the location where the pointer should be and will not show the track that the pointer took. I uninstalled the driver and reinstalled it and I am having the same problem. I have restarted the system multiple times and it has still not resolved the issue. I cannot click on anything due to the insane inaccuracy of the trackpad.
After weeks of stable computer use, I tried using Avast once again, but I noticed when I restarted, my USB mouse no longer worked. I moved it to another USB slot and it worked, so I didn't worry about it.
Then today, I noticed that the two front USB slots on my computer weren't reading anything. I remembered this problem started when I started using Avast, so I uninstalled Avast and presto, I regained usage of my USB ports upon reboot.
How to keep AVAST from turning off the ports? I couldn't see anything on google offhand. If not, I may just go back to Windows Defender.
I use a card and card reader for accessing lock boxes in my real estate profession. The company is called Sentrilock. I have installed their card reader utility and when I insert the card into the usb card reader, an internet window opens [URL]
If everything is working properly, there is supposed to be a green bar at the top of the screen to renew my card. It does not appear, tech support at Sentrilock says ports need to be open in the firewall but they couldn't give me further information.
System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 4 RAM: 8063 Mb Graphics Card: NVIDIA GeForce GT 620, 1024 Mb Hard Drives: C: Total - 1894353 MB, Free - 554948 MB; F: Total - 1430795 MB, Free - 308017 MB; G: Total - 99 MB, Free - 68 MB; I: Total - 953766 MB, Free - 881853 MB; Motherboard: Dell Inc., 084J0R Antivirus: Windows Defender, Disabled
I was using my laptop at home and was trying to connect a USB external hard drive. About one second after I connected the device, I get a pop-up saying the device was not recognized or the device malfunctioned (which isn't the case as the device works on other computers). I tried using a thumb drive, a USB mouse and a headset, only to get the same pop-up. The computer has the Intel 4th Gen i7 4500, and is currently running Windows 8.1 (x64).
When I checked the Universal Serial Bus Controllers using the Device Manager, I see four items:
1. Generic USB Hub 2. Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26 3. USB Root Hub 4. USB xHCI Compliant Host Controller
The fourth controller has a warning sign beside it, and when I click on the controller, it says "the device cannot find enough free resources that it can use. (Code 12)" When I try to update the driver, or delete then re-install, nothing changes. I've tried downloading the USB 3.0 eXtensible (...) driver which I've read could be the fix, and it says that the machine doesn't meet the system requirements. I feel like I'm missing an "Intel(R) 8 Series" controller seeing as the one I have says "#1", but whenever I scan for new drivers or driver updates, nothing comes up.
I am having trouble with my USB 3.0 port.Whenever I plug anything (usb, mouse, portable hard drive etc) into that particular port, "Client Server Runtime Process" would use 100% of the CPU. However, when plugged into the USB 2.0, all seems to be fine.
I have 3 disks in my computer, of which 2 are SSDs.
I swapped the SATA ports between one SSD and the HDD so as to give the SSD a SATA port with maximum 6gb/s transfer speed, and now the access to the HDD is denied. The drive letters are correct, as they should be.
The user (myself, admin) did not change.
What can be done about it? I already tried to check the ownership of the drive and says STEVECOMPUTER/Administrators, which looks good, as my user account is an admin. Still, I have no access.
Today i turned on my G73JH today and my keyboard is not working, I have windows 8.1 and had to use the on screen keyboard to type anything in. The keyboard works fine when i press F2 to go into the bios and and can navigate around the bios no problem.
