Hardware Drivers :: Cannot Add / Delete Or Configure Printer Ports
Feb 7, 2014
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I cannot replicate the issue in Win 7.
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May 1, 2014
new build win 8.1 I am trying to configure an HP printer driver to digitally scan to a specific folder on a hard drive it says "the device needs to authenticate itself on the network before it can save to a network folder" then asks for my user name and password (not the wireless router name and password) direct Ethernet connection from main computer to router I have tried many variations without success how do I figure out my network computer and user name: in net speak ? e.g. ????????username ?? the Microsoft account adds a whole new level of complexity and woe is my user password my pin number or is it my MS account password or something else is my user name "Robert" as listed in windowsusers folder or is it some variation of in "netspeak" my new build screams but I am undergoing the usual trials of a new clean install (Win 8.1)
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Jul 12, 2014
my USB 3.0 ports are not working with my USB 3.0 ext-HDD. It's an ADATA Nobility NH13 I don't have any other USB 3.0 equipment to test, but the ext-HDD works perfectly on my laptop and on my TV as well, so it's definitely not the HDDs fault.
When I plug in USB 2 devices, they work perfectly and at maximum speeds. Even the HDD does work when connected with a USB 2.0 cable instead of it's own 3.0 cable.
This behaviour is present on front as well as the rear ports.
In the Device Manager there IS a USB3.0 driver:
Intel(r) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Universal Serial Bus controllers
Generic USB xHCI Host Controller
PCI but 0, device 20, function 0
This device is working properly
Hardware IDs:
PCIVEN_8086&DEV_8C31&SUBSYS_50071458&REV_04
PCIVEN_8086&DEV_8C31&SUBSYS_50071458
PCIVEN_8086&DEV_8C31&CC_0C0330
PCIVEN_8086&DEV_8C31&CC_0C03
P.S. The specs are all up to date, so feel free to check them out.
P.P.S. In case you are that lazy, I am running Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard
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Apr 18, 2013
I have a strange issue that started appearing when I installed win 8, all my USB ports seem to reset with no apparent reason on different time periods, from a few minutes to hours, its like I unplugged the thing that's in the usb, and put it back in, its really annoying since my wirelles is via usb so I loose my connection every time it happens, its not I hardware problem because when I switch to win 7 it runs perfect
I have checked the drivers for the usb and it says its up to date?
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Nov 19, 2013
I don't know why but my external hard drive isn't showing up when connected.. Windows makes the connection noise when I plug it in but it don't show up in disk management, device manager or anywhere else... If I plug it into a regular usb port it works fine... And its a usb 3.0 capable drive it worked before....?" I tried the new hardware wizard in device manager and didn't see anything... drivers all look fine....
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Jun 23, 2014
I have problem that just crept up, my rear usb ports are malfunctioning. when I plug my mouse in the light underneath it comes on, but the mouse is not operational. The keyboards numlock light doesn't even go on.
My front ports are working now, but this is greatly inconveniencing me because, my scanner, printer, and headphones were plugged into there and now I have access to neither.
This started as soon as I plugged my phone into the front usb port as I have done over a thousand times with multiple phones even of dubious origin with no such a result.
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Nov 6, 2013
I have two programs on my hard drive. They both require access to a COM port. When I attempt to access either one it works fine, but I need to have both of them running at the same time---thus I need an additional COM port. When I setup either program, the available port appears (COM 3). It does not allow the entry of any other port or call up an additional one---with all the COM's available, it would seem reasonable to be able to use more than one port at the time! I am using a Dell Pentium Laptop (1545) with Windows 8.1 PRO. The computer has 3G of memory.
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Jul 8, 2014
My usb ports do not recognize some devices. Sometimes when I plug one device another one is unplugged., some times a specific usb port works, sometimes it doesn't. eg: when i unplug the mouse nw and plug it again it will stop working. if i plug another device eon a different usb port the mouse is disconnected. I went to control panel devices Manger and uninstalled every usb port and enable it again with no results.
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Jun 8, 2014
I have a new PC that a friend built for me, I've noticed that the wireless receivers for my keyboard, mouse and wifi aren't working properly when plugged into any USB ports (front or back, 2.0 or 3.0). The range for the keyboard/mouse is awful and wifi connection is very slow if it connects at all.
However, all peripherals work correctly when plugged into a powered USB hub, the range for keyboard/mouse is huge and internet/download speed is fantastic.
Everything is up to date and was installed correctly. Having a couple of forums and speaking to Asus, I think it's a power issue. I arranged an RMA but the problem persists with the new motherboard.
Mouse - Microsoft Wireless Mouse 4000
Keyboard - Logitich K400R
Wifi - Edimax EW-7811UN
OS - Windows 8.1
Case - Bitfenix Prodigy-M
PSU - Corsair CX500
Mobo - Asus H81M-Plus
CPU - Intel Core i5-4440 3.10GHz
RAM - Corsair Vengeance 8GB (2x4) DDR3 1600
HDD - Seagate Barracuda 1TB
GPU - MSI R6850
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Jan 3, 2014
I am having problems with USB 3 devices disconnecting and reconnecting all the time when they are plugged into the Esata ports on the back of the motherboard in my sig. The USB 3 devices work ok in the normal USB 2 and 3 ports on the motherboard but I am not sure why they are not working in the Esata ports? I'm running Windows 8.1 with all the latest drivers and I am also running the BIOS f7e provided by Gigabyte to see if this would resolve the issue but it's not worked. If I connect USB 2 devices to the Esata ports they work ok, but could they possibly be faulty as they are not working correctly with USB3 devices?
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Sep 15, 2014
I have Silicon Power Blaze B20 flash drive, which is not recognized by my desktop PC's both USB 3.0 ports. The flash drive's light blinks when pugged in, but no reaction from PC's side. I have tried to plug cord between flash drive and PC, but no change. It does recognize the device when plugged in any other USB 2.0 port. And the device is being recognized by other computer's both USB 2.0 and USB 3.0 ports, so I assume it is PC's fault, but what it is. My PC's USB 3.0 ports do recognize any other USB 3.0 devices - my external HDD, other USB 3.0 devices but this drive.
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Apr 22, 2014
Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?
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May 31, 2014
And it happens only when I boot the computer up and find that neither my keyboard or mouse are working then I plug them into front (2) avaialable usb ports and they work fine....
And then If I try to uninstall universal bus controllers by device manager then my keyboard + mouse stops working (obviously) then I shutdown via power button .... plug keyboard+mouse again back to rear usb ports... and they start working till few days...
I'm on windows 8.1 x64 with latest updates and all latest drivers etc...
The funny thing is this problem is with me since last 2 years or so... and I changed 3 Power supplies since then and luckily one motherboard, changed 3 mouses and 1 keyboard, 1 Hard disk too
even if they are plugged in rear ports I get "USB Disconnection" sound sometimes....
now thinking about buying a bluetooth keyboard + mouse but there are other things that needed to be plug in into rear ports... or should I go for an internal USB 2.0 PCI card ?
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Jan 24, 2014
I have recently bough a new PC. Now that everything is put together and installed I am facing only ONE problem.
I own an Adata Nobility NH13 External HDD which is USB 3.0. When I plug it into any USB3.0 port using a USB3.0 cable, the drive does not show up in My Computer, nor in Device manager, regardless if I use the Front or Rear USB3.0 ports.
The USB2 ports work just fine with it but what is the point in having a USB3.0 device if you don't use it the way you should ... If I plug in USB2 devices in the USB3.0 ports the work great, and even if I connect the ExtHDD with a USB2 cable it does work.
Now, the first thing you would think is that the USB3.0 drivers are missing but in the Device manager, unser USB controllers, there is a Intel(R) USB 3.0 eXtensible Host Controller-0100(Microsoft).
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Apr 13, 2014
I'm using Win 8 on my laptop Lenovo G580. I have some problems with it. When I restart my laptop it takes too much time to restart and sometimes all USB ports doesn't work properly, means it shows Modem, USB Mouse, Pen drive connected but doesn't work. Here is the link of Dump file on Skydrive..
[URL]
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Oct 24, 2013
My work PC was dead. Not sure what happened, but after replacing the PSU it worked again.But I have two weird issues:
1. USB Ports: Plug and play doesn't work. If I connect a USB device in Windows, nothing happens. But if it's plugged before I boot, both the BIOS and Windows recognize it.
2. Internal Sound Card: It's enabled in the BIOS, it's recognized in Device Manager, but there's no sound. I've tried uninstalling and updating the drivers with no luck.
Specs:
OS: Windows 8.1 Core x86
Motherboard: Asus P5KPL-AM SE (latest BIOS)
PSU: Generic 500W (the old one was 450W, and everything worked fine).
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Jul 9, 2014
My pc specs are as follows:
1)Intel 4670 K
2)Asus Sabertooth Z87
3)12 GB DDR3 ram
4)Windows 8.1 Pro x64
5)Razer DeathAdder 2013 mouse
6)Logitech Usb keyboard
My pc was working fine until yesterday night when july windows update was downloaded and installed.
Then when today morning i booted up my pc all my usb devices stopped working, I cannot use my mouse or keyboard when my windows is booted.
However, I am able to use my mouse and keyboard fine in UEFI bios without any issue.
I tried clearing cmos,changing ports,enable and disable legacy usb in bios,enable and disable intel xhci still my mouse and keyboard are not working when windows boots up.
I tried system restore using windows 8 cd but it ends up giving some error during restore and says unable to restore.
I am able to access my system registry and explorer using the windows 8 cd.
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Sep 15, 2014
Just got a new laptop with windows 8.1. it cant find my epson sx510w printer but can see all wireless connections in my area.
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Oct 8, 2013
Epson WF 2540 keeps going offline every time my Dell XPS 13 running Windows 8 goes to sleep. Am looking to see what I need to change in the software to keep this from happening. It will go back online after sometime or I have to go and turn it off to get it back online.
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Jun 7, 2014
i has install my printer (HP Laserjet P1102) and using that with no problem. But, Suddenly i want to print my file but there are message say the printer isn't installed on my windows. Now, i want to install my printer but there are message "There are no more endpoint available from the endpoint mapper".
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Sep 15, 2014
I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
However when I go to 'Devices and Printers' and right click on that printer (it is the only printer I installed), it shows a drop down box with three Office Jet J4500 Series. I can select any one of them and they all work, for instance when I print a test page.
Screenshot of the dropdown list: View image: Printer properties
It bugs me that there are 3 listings of that one printer.
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Nov 5, 2013
I have been having an issue in Photoshop selecting a printer. I have already gone to Printers and Devices and set my laser printer as the default printer. However, every once in a while, the default goes away in favor of the One Note 2010 printer. I would like to delete the Fax, One Note 2010, and Microsoft XPS Document Writer printers hoping that Photoshop will realize which is my default printer.
I have Acrobat Pro to make Pdf's. I am running Windows 8 Home.
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Mar 6, 2012
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
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Mar 6, 2012
When I turn my HP LaserJet CP1215 on, on a fresh install of Win 8 Preview the Printer Driver loading icon appears on the taskbar and the green shade goes across as if it's installing correctly. Looking in Control Panel/Printers and devices shows the printer installed and the properties shows the device is working correctly.
However when I try to print in any application no printer is shown, and trying to add a printer runs through the search and finds nothing.
The printer works fine in win 7.
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Sep 26, 2013
I looked at the specs and they indicate this printer will function on W7 and W7 SP1 with no mention of Windows 8.
Could it possibly work on Windows 8.
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May 1, 2014
Last night two updates from MS, KB2919355 & KB2961887 were installed. Today the driver for my Epson R3000 printer was gone. Windows 8/8.1 seems to have a problem with this printer, even though Epson claims it is compatible and provides updated drivers. When I updated from Windows 8 to 8.1, it replaced my Epson drivers is a very basic MS generic driver. I had to manually install the Epson drivers again. That was a pain, and took several attempts. Is there a recommended way to install a driver that works?
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Apr 30, 2014
All of a sudden my wireless printer has stopped scanning i just get a message saying no scanner detected it is a hp110a model. I have uninstalled and installed it a few times now but still not working it is printing ok.
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Jan 11, 2014
Laptop: HP 15 n028US. Just purchased and all Windows updates installed.
I installed the recommended full driver from the HP website and it doesn't work. The printer does appear on the list of printers, but it doesn't work. I followed the recommendation to only plug in the USB cable when prompted and it appeared that the installation was successful. I tried a recommendation found in another forum to install the Windows 7 driver. That didn't work either.
Looking for driver that will work?
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May 23, 2014
New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image
- Updated to Windows 8.1
- Installed Office 2013
- Added BUILT-IN Windows Driver for LaserJet 5P/5MP
- Added Epson driver for Windows 8 64 bit from Epson website
Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.
Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there.
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Mar 19, 2014
I ran the notmyfault.exe and found these old .sys with the lmsmtn command. They are from Connext (Audio), IBM (Client Access) and Apple (added by me directly to System32) and I have as far as I know the latest drivers for everything.
Should I delete them or not? If so, do I need to unregister them first or anything if I do?
I've not got a problem - I'm just interested what the best procedure is.
Code:
fffff800`0353f000
fffff800`03591000
VSTAZL6 VSTAZL6.SYS
Thu Oct 16 02:53:42 2008 (48F69096)fffff800`0380f000 fffff800`038da000
VSTCNXT6 VSTCNXT6.SYS Thu Oct 16 02:52:22 2008 (48F69046)fffff800`03612000 fffff800`03786000
VSTDPV6 VSTDPV6.SYS Thu Oct 16 02:57:45 2008
[Code]....
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Apr 24, 2014
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
NotepadWindows Photo ViewerPaintAdobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)WordPadInternet ExplorerFirefoxChrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
Here are some examples:
Example 1Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
Here are some other things that I have tried in addition to the above with no effect:
RestartingDeleting the printer, restarting, re-installing from a different USB port.Punching the sky like no one is watchingChanging the USB cable to one I knew was workingPrayerRun Printer Troubleshooter (but lets face it we knew that would do nothing)Restarting the Print Spooler ServiceRun WindowsUpdate to see if there is any printer related updates (there are no updates at all)Run Antivirus update / scan (looooong shot)
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