Hardware Drivers :: Printer Queue Clears Before Document Prints
Apr 24, 2014
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
NotepadWindows Photo ViewerPaintAdobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)WordPadInternet ExplorerFirefoxChrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
Here are some examples:
Example 1Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
Here are some other things that I have tried in addition to the above with no effect:
RestartingDeleting the printer, restarting, re-installing from a different USB port.Punching the sky like no one is watchingChanging the USB cable to one I knew was workingPrayerRun Printer Troubleshooter (but lets face it we knew that would do nothing)Restarting the Print Spooler ServiceRun WindowsUpdate to see if there is any printer related updates (there are no updates at all)Run Antivirus update / scan (looooong shot)
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Feb 13, 2014
I am using windows 8 and have problems printing documents, the printers only print part of the document. It's not the printer, because it happens at my work and at home.
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Apr 15, 2014
I'm running Windows 8.1 and I'm trying to print from a network printer. One job is clogging the rest of the jobs and is stuck on "deleting" but won't ever get deleted. Others on the network are still able to print from the printer. So far I've tried:
-Clicking on "cancel" in the job queue
-Restarting the computer
-Restarting the printerRemoving/re-adding the printer from Printers and Devices
-Uninstalling and reinstalling the drivers
-Stopping/Restarting the Spool service in Task manager
-Looking for the files found in /System32/spool/PRINTERS
The weird thing, actually, is that there was no folder "PRINTERS" when I go to /System32/spool. I know that deleting the files in there often fixes the problem, but I can't even find a PRINTERS folder.
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Jul 5, 2013
When I press window button + print screen it save a png to my pictures. Can Ichange this to jpeg ....
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Feb 19, 2013
I need deleting a file in my print que. It says it's deleting the file but nothing happens and other files sent to the printer will not print. I haven't found much that is specific to Windows 8 64 bit with an internet search.
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Sep 15, 2014
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Jun 7, 2014
i has install my printer (HP Laserjet P1102) and using that with no problem. But, Suddenly i want to print my file but there are message say the printer isn't installed on my windows. Now, i want to install my printer but there are message "There are no more endpoint available from the endpoint mapper".
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Sep 15, 2014
I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
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Screenshot of the dropdown list: View image: Printer properties
It bugs me that there are 3 listings of that one printer.
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Nov 5, 2013
I have been having an issue in Photoshop selecting a printer. I have already gone to Printers and Devices and set my laser printer as the default printer. However, every once in a while, the default goes away in favor of the One Note 2010 printer. I would like to delete the Fax, One Note 2010, and Microsoft XPS Document Writer printers hoping that Photoshop will realize which is my default printer.
I have Acrobat Pro to make Pdf's. I am running Windows 8 Home.
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Mar 6, 2012
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
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Mar 6, 2012
When I turn my HP LaserJet CP1215 on, on a fresh install of Win 8 Preview the Printer Driver loading icon appears on the taskbar and the green shade goes across as if it's installing correctly. Looking in Control Panel/Printers and devices shows the printer installed and the properties shows the device is working correctly.
However when I try to print in any application no printer is shown, and trying to add a printer runs through the search and finds nothing.
The printer works fine in win 7.
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Feb 7, 2014
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
I cannot replicate the issue in Win 7.
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Sep 26, 2013
I looked at the specs and they indicate this printer will function on W7 and W7 SP1 with no mention of Windows 8.
Could it possibly work on Windows 8.
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Jan 11, 2014
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Looking for driver that will work?
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May 23, 2014
New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image
- Updated to Windows 8.1
- Installed Office 2013
- Added BUILT-IN Windows Driver for LaserJet 5P/5MP
- Added Epson driver for Windows 8 64 bit from Epson website
Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.
Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there.
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Apr 3, 2014
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2)when i click install, getting to the usb connection part, it said connection fail (usb connection is really fine, i tried it with another window 8 and window 7 laptop..successful, but my window 8.1 can't).
What i have done after i found the driver error?
1) delete the old driver
2) reinstall the driver
3)try to use update driver option from device manager (comes out this error: The system cannot find the file specified)
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Checking properties for this printer in Devices & Printers throws up the following event: Driver Management concluded the process to install driver prnca00m.inf_amd64_26559657092dd606prnca00m.inf for Device Instance ID
USBPRINTCANONIP50007&8F48641&3&USB005 with the following status: 0xBC8.
This status code is listed as ERROR_CORE_DRIVER_PACKAGE_NOT_FOUND
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