Hardware Drivers :: Printer Driver - No Custom Paper Size Option
Apr 29, 2014
I'm facing a problem about my printer under Windows 8.1. I cannot create custom paper size.
My previous printer is a HP P2035 printer. According to HP, the driver is built into Windows 8.1 and thus does not offer any driver for Windows 8.1. The printer is detected correctly and I'm able to print, except I cannot create a custom paper size.
I raised this issue on the HP forum and a couple of members explained that the printer is pretty old and thus there is no incentive for Microsoft nor HP to develop a driver for Windows 8.1
Then I change to Fuji Xerox DocuPrint p355db. Again this printer is able to print just fine by Windows 8.1 built in driver, except the driver just won't allow me to create a custom paper size!
Previous summer I upgraded my computer to a more up to date with 8GB RAM. Inevitably, I had to backup my data and install 64-bit version of Windows 7. I could install and use most of my devices, except an old Pinnacle Studio Pro analogue TV tuner PCI card. After some search, I managed to find custom 64-bit drivers fot BT848/BT878 cards and instructions of how to sign them, so I could use them in normal mode. After following the instructions the drivers worked fine in Windows 7 Ultimate 64-bit! OK, the original application Pinnacle Vision didn't work since it looks exclusively for Pinnacle's own 32-bit driver, but I could use the card in Nero Vision, Pinnacle Studio Pro, VirtualDub etc.
How did the problem arised: I recently upgraded the computer to Windows 8 and then to 8.1 so I have the latest version. Some devices were replaced with Microsoft drivers and others were not installed. I downloaded latest OEM drivers and managed to make all devices work at their full potential again, except the Pinnacle TV tuner. I went to advanced startup options and loaded Windows 8.1 in the mode that ignores driver signature.
I then attempted to manually install the custom BT848 64-bit drivers from Device Manager, since there was no setup program. As you may know, the card appears as two devices in Device Manager. One for the video part and one for the audio part. The audio part completed sucessfully. But the video part displayed the message "Error 39: file not found". The same driver worked OK in Windows 7, so the missing files should be Windows 7 system files that are not present in Windows 8. Is there any way to see which files are these so I can copy them from a Windows 7 installation? How I can determine which file was not found when I see error 39? Is there a log file or what?
Last night two updates from MS, KB2919355 & KB2961887 were installed. Today the driver for my Epson R3000 printer was gone. Windows 8/8.1 seems to have a problem with this printer, even though Epson claims it is compatible and provides updated drivers. When I updated from Windows 8 to 8.1, it replaced my Epson drivers is a very basic MS generic driver. I had to manually install the Epson drivers again. That was a pain, and took several attempts. Is there a recommended way to install a driver that works?
Just updated my window 8 to window 8.1 last few months and getting trouble with my little printer.
Problem: Driver need troubleshooting (unavailable) but i already install? 1)having problem when install the driver from HP support and downloaded the correct driver which is window 8.1 64bit. 2)when i click install, getting to the usb connection part, it said connection fail (usb connection is really fine, i tried it with another window 8 and window 7 laptop..successful, but my window 8.1 can't).
What i have done after i found the driver error?
1) delete the old driver 2) reinstall the driver 3)try to use update driver option from device manager (comes out this error: The system cannot find the file specified)
Windows 8 Release Preview 64 bit found my USB connected Canon Pixma iP5000 printer, but didn't install a driver. WU says there is an update available, but that will not install. Error is WindowsUpdate_80070BC8, which doesn't work much. I haven't been able to find a 64 bit driver on any of the Canon sites, but I have found an XP 64 driver, on another site.
Checking properties for this printer in Devices & Printers throws up the following event: Driver Management concluded the process to install driver prnca00m.inf_amd64_26559657092dd606prnca00m.inf for Device Instance ID
USBPRINTCANONIP50007&8F48641&3&USB005 with the following status: 0xBC8.
This status code is listed as ERROR_CORE_DRIVER_PACKAGE_NOT_FOUND
Attempting to update the driver from the printer properties finds a couple of drivers, but they also fail to find a core driver package. Add printer wizard finds a compatible driver on my machine, but that also fails for the same reason.
This printer is installed OK on my W7 installation on the same machine.
The 64 bit XP driver installed OK on this Windows 8 RP installation, and printed a file OK, but attempting to upgrade results in the same error. After installing this XP driver, WU reported that the update installed, but Update History shows 'Failed'. Now WU isn't offering the update.
Windows detects my Ricoh AC104 on a wireless network but insists it's an HP 5Si MX and installs that driver. When it adds the printer, it loads the driver automatically and without choice or prompt. Perhaps the misidentification has something to do with the printer driver in between (Hawking HMPS1U). I need to force it to use the printer driver from Ricoh, but I've had no luck so far. Some things I've tried:
1. There's an installation program with the Ricoh driver, but it doesn't see the printer on a wireless network.
2. Going to the advanced options for the printer on the device manager, I can see the driver info but Windows will not permit changes. I tried as Administrator also. No difference.
3. Attempting to update the driver just leads to Windows telling me the (wrong) driver is up to date.
I increased the custom sizing to 500 and now I can't undo it, and I can't do anything at all actually. I do not have a system restore point either, my Windows 8 doesn't let me for some reason... this is a serious glitch I cannot believe there is nothing to prevent this.
I did have a system restore, got to it by holding Shift when selecting restart. I was nervous about using it but it said none of my documents would be erased so I guess it worked out. Microsoft owes me a tablet!!! Seriously though, quit making new products until you can actually build one that works properly.
I have a Canon i9100 printer which worked great through XP, Vista and Win 7....Canon provided updated drivers.. However, for 8.1, Canon does not provide a driver for this printer. Is there another source which makes a generic driver for this printer so it does not become obsolete?
new build win 8.1 I am trying to configure an HP printer driver to digitally scan to a specific folder on a hard drive it says "the device needs to authenticate itself on the network before it can save to a network folder" then asks for my user name and password (not the wireless router name and password) direct Ethernet connection from main computer to router I have tried many variations without success how do I figure out my network computer and user name: in net speak ? e.g. ????????username ?? the Microsoft account adds a whole new level of complexity and woe is my user password my pin number or is it my MS account password or something else is my user name "Robert" as listed in windowsusers folder or is it some variation of in "netspeak" my new build screams but I am undergoing the usual trials of a new clean install (Win 8.1)
So I just built myself a new computer, and I had some issues with it lately. I had a bsod right when I play a flash video, Well in the first time, I hard re-set the pc and the next time, it just had a bsod, so im not sure what to do :/ I have a SSD, and im not sure if that is the problem. The BSOD was MEMORY_MANAGEMENT btw. I'm so worried since I spent all of my savings on this PC
PC Specs: Intel Core i5-4570 GTX 750Ti OC Twin Frozer MSI 8GB Corsair Memory (2x4GB) ASUS B85M-G Seagate 1TB Drive Kingston SSDNow V300 Series ssd Windows 8 Pro x64
Epson WF 2540 keeps going offline every time my Dell XPS 13 running Windows 8 goes to sleep. Am looking to see what I need to change in the software to keep this from happening. It will go back online after sometime or I have to go and turn it off to get it back online.
i has install my printer (HP Laserjet P1102) and using that with no problem. But, Suddenly i want to print my file but there are message say the printer isn't installed on my windows. Now, i want to install my printer but there are message "There are no more endpoint available from the endpoint mapper".
I installed an HP Office Jet J4580 in Windows 8.1. It works fine.
However when I go to 'Devices and Printers' and right click on that printer (it is the only printer I installed), it shows a drop down box with three Office Jet J4500 Series. I can select any one of them and they all work, for instance when I print a test page.
Screenshot of the dropdown list: View image: Printer properties
It bugs me that there are 3 listings of that one printer.
I have been having an issue in Photoshop selecting a printer. I have already gone to Printers and Devices and set my laser printer as the default printer. However, every once in a while, the default goes away in favor of the One Note 2010 printer. I would like to delete the Fax, One Note 2010, and Microsoft XPS Document Writer printers hoping that Photoshop will realize which is my default printer.
I have Acrobat Pro to make Pdf's. I am running Windows 8 Home.
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
When I turn my HP LaserJet CP1215 on, on a fresh install of Win 8 Preview the Printer Driver loading icon appears on the taskbar and the green shade goes across as if it's installing correctly. Looking in Control Panel/Printers and devices shows the printer installed and the properties shows the device is working correctly.
However when I try to print in any application no printer is shown, and trying to add a printer runs through the search and finds nothing.
I do digital scrapboking,and today all the files I have downloaded look like a sheet of paper. What has happened?I always use 7 zip and have had no problems.How do I fix it?I use firefox and updates are current.
I have several printers at work all hooked up to a samba share so that the whole office can use them. We have Konica Minolta, HP and Lexmarks predominantly but some other brands as well like Kyocera.
I have a fresh Win 8.1 Pro install and i have installed the printer drivers via the Windows update mechanism for all the printers. Some i've added via the samba share some via direct ip connection.
For whatever reason i cannot add/delete or config any of the printer ports as seen in the attached screen cap. I've even tried the windows Administrator account to no avail. UAC is off and i have admin rights to the pc.
I have sought support on freenode's #windows channel and googled the hell out of this topic, to avail.
All of a sudden my wireless printer has stopped scanning i just get a message saying no scanner detected it is a hp110a model. I have uninstalled and installed it a few times now but still not working it is printing ok.
Laptop: HP 15 n028US. Just purchased and all Windows updates installed.
I installed the recommended full driver from the HP website and it doesn't work. The printer does appear on the list of printers, but it doesn't work. I followed the recommendation to only plug in the USB cable when prompted and it appeared that the installation was successful. I tried a recommendation found in another forum to install the Windows 7 driver. That didn't work either.
New printers do not display in Windows 8.1 Devices and Printers (no icon):
New Dell, clean install:
- Reinstalled Dell Factory Image - Updated to Windows 8.1 - Installed Office 2013 - Added BUILT-IN Windows Driver for LaserJet 5P/5MP - Added Epson driver for Windows 8 64 bit from Epson website Neither printer shows in Devices and Printers.
Rebooted. Stopped and started print spooler. Checked registry and all printers, including the new ones, appear to be listed in all the correct registry areas.
Open Notepad, select Print, both printers are listed.
Both printers print. When in Notepad, select Print, I can right click on the printer, select properties, and control the printer, print test pages, change drivers and preferences, etc.
The ONLY PROBLEM is the printers do not show in Devices and Printers, so I cannot control them from there.
I have updated to windows 8.1 and my zip files now look like sheets of paper with a corner turned down. Is there any way to get them to look like zip files? I have 7 Zip and peazip. I have always used 7zip .
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT: NotepadWindows Photo ViewerPaintAdobe Acrobat Reader PROGRAMS THAT CAN'T PRINT: Microsoft Office (Word, Excel, Powerpoint)WordPadInternet ExplorerFirefoxChrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
Here are some examples:
Example 1Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
Here are some other things that I have tried in addition to the above with no effect:
RestartingDeleting the printer, restarting, re-installing from a different USB port.Punching the sky like no one is watchingChanging the USB cable to one I knew was workingPrayerRun Printer Troubleshooter (but lets face it we knew that would do nothing)Restarting the Print Spooler ServiceRun WindowsUpdate to see if there is any printer related updates (there are no updates at all)Run Antivirus update / scan (looooong shot)
My laptop tends to install all the printers on the network where I work. I dont use any of those printers and having them installed is pointless and a pain. I can delete them, but it will go and install them all again. Is there anyway I can disable this so it doesn't keep doing it?
I have a Brother HL 2270DW printer in one room of my house. Each of my two Win7 machines, all in different rooms, print to this printer wirelessly with no problems. However, my new Dell One 2020 detects the the printer as a wireless printer but reports something like 'Driver Unavailable' in Settings/Devices. How do I go about making a driver available? I have the latest Brother drivers on my HD but can't seem to figure out how to install them under Win 8. The CD that came with the printer has only very old, out of date drivers.